Hilton Sydney

Großartige Lage, einige Angestellten waren sehr nett und hilfreich

Während meines letzten Tages forderte ich Bell auf, meine Sachen abzuholen, aber ich wartete 15 Minuten und niemand kam auf, also habe ich sie am Ende selbst hinabgetragen.

der service ist erstklassisch und wir kommen gerne jederzeit wieder

die Klimaanlage kühlte das Hotel leider völlig runter und so war es in der Lobby leider ungemütlich

spa bath was great and bed was very comfortable

the cost of the upgrade was exceptionally high considering there are not many tourists due to the covid-19. The parking was bad in the car park as we have a very large vehicle and it just fit. there were no lines on where to park so had to ask...very poor. Breakfast was a rip off

Very nice room with brilliant view on 40th floor and very accommodating staff. Excellent in-room dining. Handling Covid-19 challenges very well in general.

They did not manage the breakfast in glass brasserie well. Inexperienced staff, not on top of logistics. The in-door pool, advertised as part of facilities, is not run by the hotel, but by a Fitness First centre in basement. It had not been heated up during lockdown, and had just been turned on when we arrived (something they could have done BEFORE the opening), and was freezing cold for the duration of our stay so in reality unusable. Staff in Fitness First didnt really seem to care about it, or was not on site to talk to at all. Hilton Staff referred to them. It was a major disappointment for our son who had very much looked forward to this.

Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast

TV in the shower!

Nothing

It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.

Good customer service.

Slightly long check in time.