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Everything was clean, room service was speedy, all in all a pretty enjoyable stay The pillows aren't that comfortable for my neck. I feel as if they were just puffs of air that didn't provide much neck support.
Great time for the New Years Celebration. Hotel was clean, room had a great view, and the people were very helpful. I would def come back and stay here again.
I liked the waterfront view. It was a nice view on the 6th flor and look out over the bay especially at night view. The size of beds were too small and the placement of the lights in the room didn't allow proper lighting. They were too bright over the bed. The rugs needed cleaning.
Excellent food and service, top notch room.
The room and Hotel was very clean. The staff was excellent. Valet remembered us and was very personable every time we saw him. I can't remember the name of the front desk clerk when we checked in, he was very professional and helpful. This was our first time in the Tampa area and after our stay at the Hyatt we are ready to go back. The bed was very comfortable I never wanted to get out. I only have one complaint. Right after we checked into the room. Maintinence arrived at the request of the maid to fix the toilet paper roll in the wall. She had just walked in without knocking. After she saw us in the room she explained and did not know that we had checked in at the time.
The staff was very nice. The room was very modern. I didn't expect such a great experience. don't get me wrong I expected it to be fine but it exceeded just fine only drawback was that our lightbulb in the front hallway of our room was dead but everything else was perfect and even though we brought in Christmas away from home we still felt comfortable bringing it in there. I definitely look forward to staying there again on our next visit.
The staff was very friendly and helpful. The pool was pretty and the boardwalks were scenic. Our shower fixture was broken but still usable. I let the staff know when we checked out about the issue.
Clean and hospitable
Good location and customer service
they have just about all you need on site pool side bar, lobby bar, sports bar and grill that was able to get our home town games for us, upscale 4 star restaurant and an excellent spa... we went to Florida to hit the beech and found our selves struggling to find a reason to leave our hotel spa services were amazing cant say enough about the experience, do yourself a solid and book a message. no on site parking you are forced to valet your car for 24$ a day and neither our booking site nor the mariot site see it fit to mention that... that said the valet service was good and we never had to wait long for our car
It's a bit old and could use some updates
The security was pretty good. The view was relaxing. I was dissapointed because what I booked was not what I got. I reserved two bedroom suite and I ended in two separate rooms because the room was given to another person.
The location, the facility and the staff were all great. We'll stay again if we need hotel in Tampa, and will recommend it to others.
Nit a great loation unless you have a car.
Beautiful location on Tampa Bay. Excellent staff and beautifully kept grounds. The room was a little run down and aged, but nice layout. We liked the balcony, kitchen and amenities. The room could use a little sprousing up and repaired. Door jambs, tile and holes in the closet walls for A/C and water heater access should be fixed. Flyers in the room asked us to conserve water, but the shower faucet leaked and could not be turned completly off.
its very comfortable, it has all we needed. it´s probably a little away, and you ought to have a car. we used it just too sleep cause we were visitin`, Tampa, St. Petersburg & Clearwater all during` weekend. there was too much light in the bedroom, the black out curtain wasn´t enough, but we were so tired, that we didn´t mind at all.
The hotel has many facilities. It was further from the center as we thought and because of the casino (we assumed) the public was quite elderly, which we had not expected of a Hardrock hotel. Also too bad the breakfast was not included even though the rate was quite high (189 USD excl VAT)
casino and room booked smoking room did not det smoking room
Parking was an issue as a guest of the hotel a $10 fee to park in the parking deck which was reimbursed by the hotel or a $25 overnight valet parking fee which you did not get reimbursed on as a customer of the hotel you should have the option to valet your car without the $25 fee
I was in town for a concert at the Amalie Arena and didn't want to drive back to my home on the east Florida coast the same night. Everyone was very friendly and helpful and the room was great. I would stay there again. The usual downsides to a downtown hotel, like having to pay a lot for parking and no spots available in the valet lot. Also, the only way I could find to get from the part of the 3rd floor where the catwalk from the garage/City of Tampa building and the conference rooms were was to go down the escalator to the lobby and then take a second set of elevators to the guest rooms (I was on the 8th floor).
The Hotel staff was amazing.. Very polite and made sure our stay was as comfortable and easy going as possible. The room was also amazing!!! Very spacious and clean and very comfortable beds.. I loved my stay at the Hilton and will be making this hotel chain my #1 choice when vacationing. I loved everything!!
The view was excellent. The hotel looked a little dated. On another small note the door jammed.
Location. We went to a hockey game at Amalie Arena and it was a fairly short walk, The room we had was nice but the view was of a rooftop and nothing else. From reading the reviews, I expected a better view.
One towel was frayed and stained beyond believe...guessing a cleaning towel was accidentally put in the room
I loved the location and the value for price. All the employees provided excellent customer service. Everything was awesome
The staff were extremely responsive, helpful, and friendly. It's just a bit dated - as long as I didnt pay full price, I'm fine with it. I wouldn't pay the published per night rate to stay here, but it was a great place to stay with a deal rate.
Location. The hotel was dirty. We never received maid service, although we did not opt out for additional bonus points/incentives.
Location.close to the harbour and restaurants.beautiful view WiFi was not free. No free parking.
The surrounding area
The location was excellent and it was visually appealing. Quiet and comfortable. Sense of privacy lacking, due to visibility with office building. Unaware of level of window treatment.
The staff and location were exceptional. Hotel is beginning to show wear and tear. With a renovation, it would exceptional as staff and location were wonderful
The location was very good - you can easily get to the convention center by foot as well as the arena and several other venues. The hotel's valet needs to review procedures and follow through on providing better service to its customers. I credit the staff with listening to our concerns. The pool area also didn't seem as well kept as other hotels we've used in the area.
Location Room service was nonexistent
Clean room. Good size Restaurant in hotel has poor service and doesn't seem clean. Wouldn't eat there
Close to Airport No shuttle at night; Breakfast not included; outside (motel) doors; Could hear highway traffic; Restaurant opened 15 minutes late;
We had a room on the top floor. The front desk staff was friendly, the room was a good size. Only 10 minutes to get to the straz center downtown. We woke up to people yelling down the hall to each other and a woman using very foul language. I acknowledge this isn't the hotels fault, but if I stayed again I would ask for s room far away from the elevator. The walls are pretty thin to the outside so you could clearly hear other people's conversations as they walked by our room.
With clean room....large bed....close to testing center of my daughter.....
The check in process was very slow and not very friendly. I did not know the hotel was garden style, appearing to be more of a motel. The room was very dank, both double beds visibly sank in the middle of the mattress. The bathroom was clean, but the molding in the bathroom was either not complete, or not cut or installed correctly. The hotel was extremely noisy, with a lot of activity (fighting) in the late night/early morning.
room was clean and comfortable. Funky odor in the lobby.
The fact that its next door to a strip club Sink didnt work. Had to use shower to brush teeth.
Comfortable bed needs updating of furnishings and decor. Carpet tacks from bedrrom area to bathroom were exposed, painful!! Restaurant was expensive.
I wouldn't stay at this hotel for free!
Clean room, close to Airport No hot water when we stayed (maintenance problem - but still a problem for us), no complimentary breakfast - not even coffee.
Price Soggy , sticky carpet. AC leaked. One slow elevator, getting to our room was a challenge. NO continental breakfast, NO microwave in ea room (one $20 microwave next to ice machine)
Staff was great from the moment i stepped in. Restaurant in hotel, night club, pool, basically all you need. Room was cleaned and smelled great. The room wasnt luxurious, like marble baths, but was clean and provided all we needed. Door to the room opened outside. Room had 2 full sized beds, not queens. (My fault for not double checking) We were positioned close to the night club and listened to thumping at 10pm when we went to sleep. We had a 5am wake up, so we missed the am breakfast that starts at 7.
Location Even though when I booked the room I clearly stated 4 adults, when we checked in, they gave us a room with only one king size bed. When I complained, they said "sorry, we are all sold out, you should have specified you wanted 2 beds when you made the reservation". When I asked for 2 roll away beds, they said we could only have one due to fire code restrictions. Staff never really tried to help me - more of a tough luck attitude!
Very very good. I wish it stayed at a nice beach. Everything else was just perfect. It was not a swiming beach though they call it privat beach. Only jets.
peace and quite the bathroom did not meet my expectation by a long shot
I like Westin in general! But Tampa bay westin has nothing to like THIS SPECIFIC WESTIN IN TAMPA is the worst! I got there at 2:00 am being exhausted and they didn't even let me check in because my reservation was made the same night(after12)!!! They asked for more money since I booked it through kayak THEY DID NOT LIKE THAT AND WAS OBVIOUS WITH THE ATITUDE! The guy (MIKE WITH ARABIC ACCENT) said Too bad you booked it through kayak, it's a third party and we can't even match the price!! So you have to pay more now that you're here! Ended up leaving without getting my money back! I lost $128 and checked in at Hyatt instead! Horrible experience
It is comfortable, but room servace rather slow and the same with house keeping, recepcians are very gentle.
The staff are very helpful and friendly. The gym is well equipped and the rooms are really big and very clean. Worth the money The location is not great but the hotel provides a free shuttle. the internet is quite expensive like $7 for 15 mins.
My wife and I are from the area. We were celebrating her birthday and my goal was to take her "away from it all" (duties as a mother, career woman, etc.) while not having to travel far. The hotel provided first-class amenities, scenic prime location, superb on-site dining, the latest extended check-out time we've ever experienced and the perfect romantic ambiance. The best part: We were 15 minutes from our front door! We were surprised that lit candles in the room weren't allowed. However, we understood. Also, no refrigerator to store items left over from the stellar meal at Aqua.
Sehr komfortables Hotel, hat aber auch seinen Preis. Sehr gute Lage und Service. Moderne und saubere Zimmer. Frühstücksbuffet ausgezeichnet, grosse Auswahl mit frisch zubereiteten Omelettes. Gratis Welcome-Drink war perfekt. Extrakosten für Parking (20$) und Wireless.
Alles! Großes Zimmer, alles sauber, Blick über Tampa, fantastisches Frühstück, Valet Parking, gleich neben St. Pete Times Forum und Convention Center, Straßenbahnanbindung, 25min nach Busch Gardens mit dem Auto Achtung vorher Wegbeschreibung ansehen, wenn Sie mit dem Auto kommen! Wir haben 3/4 h gebraucht!
Gutes Frühstück, super Zimmer, direkt neben der Straßenbahn nach Ybor-City Nur Valet-Parking
Sehr grosse Zimmer mit eigenem Wohnraum (Hotelzimmer verfügt über zwei grosse Räume); sehr sauber; zwei Fernseher; grosses Früchstücksbuffet; Zeitung wurde am Morgen - gratis - vorbeigebracht; Valetparking freundlich und schnell (20 USD plus Taxen / Nacht); schöner Pool im 3. Stock; gute Aussicht vom 18. Stock Frühstück nur bis 9:30 Uhr möglich; keine gemütlichen Restaurants in der Nähe
HAVING TO PAY FOR PARKING WHILE i WAS A GUEST STAYING IN THE HOTEL. ONE OF THE MAIN THEMES OF THE HOTEL IS FOOD BASED AND WHEN WE ATE THERE THE FOOD WASN'T UP TO PAR WITH THE PRICES WE PAID. THE BAR WAS SUPER NOISY. WHEN I MADE A SUGGESTION WITH THE CLEAR AT THE FRONT COUNTER SHE GOT ARGUMENTATIVE WITH ME.
Decor Roof top bar closed on Sunday of holiday weekend.
Das Hotel war in einem sehr guten Zustand und das Personal freundlich. Das Frühstück war sehr gut. Der Aufzug war ein wenig beängstigend ;)
Ehrlich gesagt überhaupt nichts! Dieses Hotel war wirklich widerwärtig! Rund um die Klimaanlage war alles nass deshalb hat das ganze Zimmer widerlich gestunken. Ungelogen, die Deckenlampe war mit Wasser gefüllt, wahrscheinlich von der Klimaanlage vom Zimmer drüber. Aus dieser Lampe tröpfelte das Wasser die ganze Nacht. Wir wären gerne wieder abgereist, aber es war spät, wir und unser 7jähriger Sohn waren sehr müde. Das Frühstück war ebenfalls widerwärtig und der Frühstücksraum dreckig. absolut nicht zu empfehlen!!! Nie wieder.
Preisleistungsverhältnis o.k. Personal freundlich.
Wouldn't allow me to cancel my stay even though they were contacted 3 weeks before hand.
Great location since I was taking a flight early the next morning. Spent 20 minutes trying to find my reservation. Also, they charged me for parking, even though I didn't have a car. Had to have that charge removed from my bill as I was hurrying to make a flight.
Im großen Schwimm- und Kinderpool mit Piratenschiff konnten wir auch ohne Meer die Sonne Floridas genießen. Das erste Zimmer war laut (Zentraltechnik vis a vis). Das zweite Zimmer war nach unserer Rückkehr vom Abendessen voller Ungeziefer (Kakerlaken u. Wanzen), so dass wir noch nachts um 23:00 Uhr in ein drittes Zimmer wechseln mussten. Dieses war dafür ruhig und sauber, so dass unser Aufenthalt schlussendlich doch noch in angenehmer Erinnerung bleibt. Schade, dass wir dafür zwei Mal an der Rezeption vorstellig werden mussten.
Uns gefiel, dass die Zimmer sauber waren, der große Pool (obwohl wir nicht viel Zeit dort verbringen konnten), und die Tatsache, dass die Zimmer einen Kühlschrank und Mikrowelle haben! Wir haben auch das kostenlose Frühstücksbuffet genossen! Das Personal an der Rezeption war auch sehr freundlich! Es gab nicht viel zu beanstanden. Nur einmal ware ein Mitarbeiter am Frühstücksbuffet etwas unfreundlich. Aber davon abgesehen, war das andere Personal sehr nett.
Mit dem Auto erreicht man Busch Gardens in rund 5 Minuten. Beim Clarion H&C Center Tampa entsprach bei unserem Besuch nur der Empfangsbereich einem Hotel. Der Übernachtungsbereich entspricht nur einem Motel. Die Zimmer sind durch dünne Wände und Türen hellhörig. Auf der Außenseite parken die Autos direkt an den Zimmern, bei den Zimmern zum Pool hängt der Lärmpegel von der Poolnutzung ab. Das Frühstück hatte den Charme einer Armenspeisung. Die einzige Enttäuschung auf unserer Florida-Reise.
Gut gepflegte Anlage und das Personal war sehr nett und aufmerksam
Das Personal war sehr nett und hilfsbereit. Super Zimmer
Autobahn 100 Meter vom Fenster. Wachen Sie auf mit Lastwagen und Motorrad Lärm in der Nacht. Zimmer auf Anfrage Würde beim nächsten Mal andere Seite des Hotels buchen.
Tolle Lage und das Bett war sehr bequem. Die Klimaanlage war sehr laut. WiFi war schlecht und die Decke war stellenweise am herunterfallen .
Was mir am meisten gefallen hat, war die Dusche. Das Wasser war schön und warm. Das Badezimmer funktionierte nicht richtig, Es war eine kleine Unannehmlichkeit, aber es wurde schnell gelöst.
Das Zimmer war nicht schön und Badewanne war ekelhaft
Everything was great! Room was perfect and cozy!
The location of the property was great. It had to have been the worst stay I ever had at a property. We made a reservation weeks prior to our stay, when we checked in we were told that ther would be no food options because they were throwing a party. This should have been communicated to us on time of reservation. Plus the party could be heard rumbling throughout the property. Great. Sounded like it was next door. We asked for dog beds when we made our reservation and when we checked in No bed What a surprise. We called the front desk 3 time to make this happen. Would never book again.
Room was great, staff was very friendly! I was there for three nights and I put the door tag out the first night (indicating I did not want it cleaned) but then I guess it was assumed I wanted the room not cleaned the whole time? I was hoping they would come and clean the room the following day but they did not. It was fine but that system is confusing if you are staying more than one night.
the location is excellent if you plan to go to busch gardens, the rooms are suites but priced as regular rooms which is incredible value for money. the breakfast should have more available options.
The staff is always amazing here, from management to housekeeping. They go out of your way to make you feel special. The rooms are spacious, well done and comfortable. The breakfast was delicious and the staff even took time to help my daughter. The breakfast area wasn't well stocked with silverware, glasses and plates. The lobby seemed a little crowded and there wasn't someone around when I wanted to order a coffee.