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casino and room booked smoking room did not det smoking room
Parking was an issue as a guest of the hotel a $10 fee to park in the parking deck which was reimbursed by the hotel or a $25 overnight valet parking fee which you did not get reimbursed on as a customer of the hotel you should have the option to valet your car without the $25 fee
The hotel has many facilities. It was further from the center as we thought and because of the casino (we assumed) the public was quite elderly, which we had not expected of a Hardrock hotel. Also too bad the breakfast was not included even though the rate was quite high (189 USD excl VAT)
i liked that the rooms where clean and luxury and didnt have the typical casino smoke smell i didnt like the fact that i didnt get the room i booked online although this one was very nice maybe even upgraded but they should have mentioned it
Excellent service we were treated like rock stars! The smoking in the casino.
Kein heißes Wasser in der Nacht , die Wanne schlecht
Das Personal war super freundlich. Super Shuttle Service! Das Essen war sehr lecker. Ich würde wieder dort übernachten.
Die Lage ist toll (kleiner Strand ) Die dazugehörige Bar /Restaurant ist gut ,es gibt 2 Volleyballfelder mit Beleuchtung Die Betten waren sehr weich
its very comfortable, it has all we needed. it´s probably a little away, and you ought to have a car. we used it just too sleep cause we were visitin`, Tampa, St. Petersburg & Clearwater all during` weekend. there was too much light in the bedroom, the black out curtain wasn´t enough, but we were so tired, that we didn´t mind at all.
The location, the facility and the staff were all great. We'll stay again if we need hotel in Tampa, and will recommend it to others.
The security was pretty good. The view was relaxing. I was dissapointed because what I booked was not what I got. I reserved two bedroom suite and I ended in two separate rooms because the room was given to another person.
I prefer this over a Hyatt/Marriott any day. Very affordable, kitchen availability which we used daily, private balcony with beautiful views, staff were very accommodating, security on site, lots to do for kids or space to just relax for adults. Free shuttle to and from airport was great. lots of parking available. We would love to come back! Can't think of anything.
Great suite is a converted condo over looking the bay. Terrific view Bedroom was to small, Building echoes, not centralized location, but close to interstate so was okay.
Beautiful location on Tampa Bay. Excellent staff and beautifully kept grounds. The room was a little run down and aged, but nice layout. We liked the balcony, kitchen and amenities. The room could use a little sprousing up and repaired. Door jambs, tile and holes in the closet walls for A/C and water heater access should be fixed. Flyers in the room asked us to conserve water, but the shower faucet leaked and could not be turned completly off.
It's a bit old and could use some updates
Nit a great loation unless you have a car.
Sehr geschmackvoll eingerichtete grosse Zimmer
Gute Lage, kostenloses Parken, sauberes Zimmer, sehr komfortable Betten! Tolle Erfahrung insgesamt ... ich kann es kaum erwarten, wieder zurückzukehren! Keine Nachteile
Mein Zimmer hatte nur lauwarmes Wasser und war sehr, sehr laut.
Frühstück ist positiv erwähnenswert
Das Beste Frühstücksbuffet an jedem Hotel.
Upscale, clean, friendly staff. Nothing was included. Had to pay an outrageous amount per day to park, internet was also a fee (two days with that fee is what I pay for a month of internet at home). I expected normal mark-ups for food and drinks but to pay that much for simple amenities which should be free was ridiculous. But I guess it was my fault for not checking on that; I've just never stayed at a hotel where that stuff wasn't included.. especially for the price of this hotel.
Location is fantastic. Great views. Not a heavenly bed at all. I remember what those beds are like and this was not it. It felt like a thin mattress. The carpet had large stains in a couple of areas.
I had a short stay. The price was the main factor in my choice and the location near a conference at the Marriott. The view was very pleasant. I did not use any of the facilities so could not really rate this item. I suggest having a box NA for this circumstance. The mattresses are very soft. My experience is that good mattresses and hotel mattresses are firm. No vending machines on the floors. Water flow in the sink was very low. Shower produced huge volume, which wastes too much water. I suggest low flow shower heads, but it may be that guests like using floods of water when it's not their own. The cable TV lost the satellite connection, possibly due to a thunderstorm at that time.
The place was nice and weather was beautiful. Hotel room was spacious and clean. The view was wonderful and we didn't turn on the TV once because of the view and watching the cruise ships leave the harbor. Who doesn't have coffee downstairs?
Going from Denver to Tampa in December what is an important factor to a three day stay? Swimming in a heated outdoor pool as shown on the Westin website. We arrived on the third floor in our suits ready to swim only to find out the pool was under construction. The hotel claims the third party we booked with should have told us, they didn't. Neither did the front desk when we checked in. Very disappointed!
Looks very beautiful in common areas Lots of money for what you get and you have to pay extra to park which isn't included anywhere when you sign up as well as pay for wifi
Clean with the usual Westin standard amenities. The staff was mediocre at best, making you feel unimportant. This was a festival weekend but they allowed themselves to be lazy instead of working extra hard to please the customer. No attempt to accommodate room requests. Seemed like they hired temps from the holiday inn or something.
The place wasn't clean, even after we complained the next day coffee stains were left on counter, a dirty glass with lipstick was just put on shelf. Also the plumbing was loud. There's no soundproofing, we could hear the person snoring in the next room. The manager did give us free breakfast which was nice but if I hadn't prepaid I'd have moved
Loved the high ceilings and the fact they kept a lot of the details of the old use of the building. Great ambiance, food, bar. etc.
The lobby and rooms were nicely appointed. Probably one of the nicer lobbies I've seen - really pleasant to just hang out in. The echoes and slightly dim lighting of the hallways reminded me of elementary school and just didn't give me the luxury vibe. The lighting room also gives it a rather downbeat feeling. I think some bright sconce lighting in both halls and rooms would really give some much needed energy without compromising the historical gravity of the re-purposed courthouse.
Modern and beautiful rooms are spacious and staff is great
- The hotel is built into an old US courthouse, which is very pretty and well executed. It felt like a high-end boutique hotel. - The room was exceptionally clean, and the decor was nice and modern. - The location of the hotel was great. A quick ride or walk to anywhere downtown. - The price and value of the hotel relative to where it is, and what you get is pretty good. I felt this was the nicest hotel for the price. - The hotel was a bit difficult to navigate when first arriving. The entrance is around the Zack side, not on the Florida side that is advertised as actual address. Once we got our bearings it was better. - The hotel bar advertises a daily happy hour, however in practice the hotel bar was never open, nor was there any staff there. - The restaurant was good in theory, but execution was lacking. The egg breakfast I got tasted horrible and had to be sent back. The other food was pretty good, but the service was complete rubbish. - The hotel is a bit sparse and lifeless, and hotel staff were hard to find.
It was a last minute plan to stay in downtown Tampa. This place was GREAT!! The staff were awesome, the rooms were very comfy and the amenities were pleasing. Parking was a little interesting as there is no onsite parking but because they offer 24 hour valet and your already downtown with lots to do, its not so bad.
Great design. Looks very upscale. No parking. Must use meter to park on the street or pay for valet service. The faucet and shower handle were not installed properly and were loose.
Old historic building with modern amenities. Short walk to the Riverwalk and great restaurants It was all good, must valet car which was understandable for the repurposed building
Location Even though when I booked the room I clearly stated 4 adults, when we checked in, they gave us a room with only one king size bed. When I complained, they said "sorry, we are all sold out, you should have specified you wanted 2 beds when you made the reservation". When I asked for 2 roll away beds, they said we could only have one due to fire code restrictions. Staff never really tried to help me - more of a tough luck attitude!
Sehr komfortables Hotel, hat aber auch seinen Preis. Sehr gute Lage und Service. Moderne und saubere Zimmer. Frühstücksbuffet ausgezeichnet, grosse Auswahl mit frisch zubereiteten Omelettes. Gratis Welcome-Drink war perfekt. Extrakosten für Parking (20$) und Wireless.
Alles! Großes Zimmer, alles sauber, Blick über Tampa, fantastisches Frühstück, Valet Parking, gleich neben St. Pete Times Forum und Convention Center, Straßenbahnanbindung, 25min nach Busch Gardens mit dem Auto Achtung vorher Wegbeschreibung ansehen, wenn Sie mit dem Auto kommen! Wir haben 3/4 h gebraucht!
Sehr grosse Zimmer mit eigenem Wohnraum (Hotelzimmer verfügt über zwei grosse Räume); sehr sauber; zwei Fernseher; grosses Früchstücksbuffet; Zeitung wurde am Morgen - gratis - vorbeigebracht; Valetparking freundlich und schnell (20 USD plus Taxen / Nacht); schöner Pool im 3. Stock; gute Aussicht vom 18. Stock Frühstück nur bis 9:30 Uhr möglich; keine gemütlichen Restaurants in der Nähe
Gutes Frühstück, super Zimmer, direkt neben der Straßenbahn nach Ybor-City Nur Valet-Parking
The staff are very helpful and friendly. The gym is well equipped and the rooms are really big and very clean. Worth the money The location is not great but the hotel provides a free shuttle. the internet is quite expensive like $7 for 15 mins.
peace and quite the bathroom did not meet my expectation by a long shot
I like Westin in general! But Tampa bay westin has nothing to like THIS SPECIFIC WESTIN IN TAMPA is the worst! I got there at 2:00 am being exhausted and they didn't even let me check in because my reservation was made the same night(after12)!!! They asked for more money since I booked it through kayak THEY DID NOT LIKE THAT AND WAS OBVIOUS WITH THE ATITUDE! The guy (MIKE WITH ARABIC ACCENT) said Too bad you booked it through kayak, it's a third party and we can't even match the price!! So you have to pay more now that you're here! Ended up leaving without getting my money back! I lost $128 and checked in at Hyatt instead! Horrible experience
It is comfortable, but room servace rather slow and the same with house keeping, recepcians are very gentle.
My wife and I are from the area. We were celebrating her birthday and my goal was to take her "away from it all" (duties as a mother, career woman, etc.) while not having to travel far. The hotel provided first-class amenities, scenic prime location, superb on-site dining, the latest extended check-out time we've ever experienced and the perfect romantic ambiance. The best part: We were 15 minutes from our front door! We were surprised that lit candles in the room weren't allowed. However, we understood. Also, no refrigerator to store items left over from the stellar meal at Aqua.
Very very good. I wish it stayed at a nice beach. Everything else was just perfect. It was not a swiming beach though they call it privat beach. Only jets.
Ehrlich gesagt überhaupt nichts! Dieses Hotel war wirklich widerwärtig! Rund um die Klimaanlage war alles nass deshalb hat das ganze Zimmer widerlich gestunken. Ungelogen, die Deckenlampe war mit Wasser gefüllt, wahrscheinlich von der Klimaanlage vom Zimmer drüber. Aus dieser Lampe tröpfelte das Wasser die ganze Nacht. Wir wären gerne wieder abgereist, aber es war spät, wir und unser 7jähriger Sohn waren sehr müde. Das Frühstück war ebenfalls widerwärtig und der Frühstücksraum dreckig. absolut nicht zu empfehlen!!! Nie wieder.
Das Hotel war in einem sehr guten Zustand und das Personal freundlich. Das Frühstück war sehr gut. Der Aufzug war ein wenig beängstigend ;)
Guter Preis, freundliches Personal, relativ gute Lage Die Laken waren dreckig, kein Duschvorhang
Preisleistungsverhältnis o.k. Personal freundlich.
Uns gefiel, dass die Zimmer sauber waren, der große Pool (obwohl wir nicht viel Zeit dort verbringen konnten), und die Tatsache, dass die Zimmer einen Kühlschrank und Mikrowelle haben! Wir haben auch das kostenlose Frühstücksbuffet genossen! Das Personal an der Rezeption war auch sehr freundlich! Es gab nicht viel zu beanstanden. Nur einmal ware ein Mitarbeiter am Frühstücksbuffet etwas unfreundlich. Aber davon abgesehen, war das andere Personal sehr nett.
Gut gepflegte Anlage und das Personal war sehr nett und aufmerksam
Im großen Schwimm- und Kinderpool mit Piratenschiff konnten wir auch ohne Meer die Sonne Floridas genießen. Das erste Zimmer war laut (Zentraltechnik vis a vis). Das zweite Zimmer war nach unserer Rückkehr vom Abendessen voller Ungeziefer (Kakerlaken u. Wanzen), so dass wir noch nachts um 23:00 Uhr in ein drittes Zimmer wechseln mussten. Dieses war dafür ruhig und sauber, so dass unser Aufenthalt schlussendlich doch noch in angenehmer Erinnerung bleibt. Schade, dass wir dafür zwei Mal an der Rezeption vorstellig werden mussten.
Zimmer war im 1. Stock, ich habe vergessen nach dem 2. Stock zu fragen
Mit dem Auto erreicht man Busch Gardens in rund 5 Minuten. Beim Clarion H&C Center Tampa entsprach bei unserem Besuch nur der Empfangsbereich einem Hotel. Der Übernachtungsbereich entspricht nur einem Motel. Die Zimmer sind durch dünne Wände und Türen hellhörig. Auf der Außenseite parken die Autos direkt an den Zimmern, bei den Zimmern zum Pool hängt der Lärmpegel von der Poolnutzung ab. Das Frühstück hatte den Charme einer Armenspeisung. Die einzige Enttäuschung auf unserer Florida-Reise.
Located right in the lobby of the airport. You arrive from your gate to the hotel lobby in 10 minutes. Staff incredibly helpful. Hats off to Nadine for helping us plan activities during our day off, and to Cheryl and Luz in the Concierge Lounge for making us feel so welcome and having treats for us. The restaurant and room service offerings were delicious. I have been to this hotel a few times, and am never disappointed and will come back again. Wish the hotel had a designated Concierge to help us make plans in the vicinity. Hated to bother the front desk staff while other guests were waiting to check in and out, but had no choice.
Great location since I was taking a flight early the next morning. Spent 20 minutes trying to find my reservation. Also, they charged me for parking, even though I didn't have a car. Had to have that charge removed from my bill as I was hurrying to make a flight.
Wouldn't allow me to cancel my stay even though they were contacted 3 weeks before hand.
Was mir am meisten gefallen hat, war die Dusche. Das Wasser war schön und warm. Das Badezimmer funktionierte nicht richtig, Es war eine kleine Unannehmlichkeit, aber es wurde schnell gelöst.
Das Personal war sehr nett und hilfsbereit. Super Zimmer
Autobahn 100 Meter vom Fenster. Wachen Sie auf mit Lastwagen und Motorrad Lärm in der Nacht. Zimmer auf Anfrage Würde beim nächsten Mal andere Seite des Hotels buchen.
Lage, schön Indoor Patio. Indoor Pool.
Tolle Lage und das Bett war sehr bequem. Die Klimaanlage war sehr laut. WiFi war schlecht und die Decke war stellenweise am herunterfallen .
Lage Das Zimmer war warm Decke hatte ein Loch Badezimmer Decke schlecht geflickt Lampen, die nicht funktionierten Schlechtes WIFI
Das Zimmer war nicht schön und Badewanne war ekelhaft
room pool fire pit bar black out shades are great everything hot water for shower was not hot enough for my liking light on the thermostat was bright (blue light for cooling)
Clean, nice design. Room was very tiny, compared to a standard room and especially compared to the Aloft in Orlando. This room didn't include couches, a table to sit at, or a separate area to lounge at. Just a room with a bed.
When I got my car back (Cadillac CTS/performance) the stuff in the trunk was all moved around and knocked over. This tells me that they drive my car like they stole it. Not appreciated. See above
Everything was great! Room was perfect and cozy!
I enjoyed the city view and the very comfortable beds. The bar was also a nice touch. The room was very humid. The sink drain plug was stuck so we had to use a knife to open it.
The willingness of the front desk staff to provide me with hassle free services to celebrate my 5 year anniversary with no problems. The beds are not that comfortable in comparison to most hotels I've stayed in.
The location of the property was great. It had to have been the worst stay I ever had at a property. We made a reservation weeks prior to our stay, when we checked in we were told that ther would be no food options because they were throwing a party. This should have been communicated to us on time of reservation. Plus the party could be heard rumbling throughout the property. Great. Sounded like it was next door. We asked for dog beds when we made our reservation and when we checked in No bed What a surprise. We called the front desk 3 time to make this happen. Would never book again.
The rooms have a nice lay out. The trash receptacles were not empty.
Room was great, staff was very friendly! I was there for three nights and I put the door tag out the first night (indicating I did not want it cleaned) but then I guess it was assumed I wanted the room not cleaned the whole time? I was hoping they would come and clean the room the following day but they did not. It was fine but that system is confusing if you are staying more than one night.