Hotels in Shinagawa - Tokio

Negativ:: The dinner at Tanto Tanto. Small portion, not good in taste. Staff was nice.

Positiv:: Comfortable , very clean and quiet. The hotel staff are very friendly.

Negativ:: Nothing

Positiv:: The rooms were spacious and the ac wasn't right over your head. The bathroom was also spacious and modern. The spa was lovely.

Positiv:: Einfach perfekt! Angefangen von der Lage über die Größe und Ausstattung der Zimmer, Sauberkeit, Freundlichkeit und das wunderbare Frühstück, den großartigen Ausblick von der Lobby im 15 Stock, kann man hier alles in allem nur lobende Worte finden. Das Personal war aussergewöhnlich freundlich und hilfsbereit. Jederzeit würde ich wieder dort buchen und kann es nur empfehlen.

Negativ:: Hier gibt es wirklich nichts zu bemängeln.

Positiv:: außerhalb gefrühstückt

Positiv:: The breakfast was varied and tasty, the room was clean and comfortable, the staff at the reception were friendly and helpful. Checking in and out was also very easy. All in all, a very nice stay!

Negativ:: The pictures of the spa with the rooftop view was only for men, the women's part had no view, which was a bit disappointing. Very few of the staff spoke enough English to communicate clearly, except at the reception (so the restaurant and cleaning staff had a lot of trouble with understanding us).

Positiv:: Good hotel with friendly staff conveniently located 5 minutes walking from the Gotanda station and the Yamanote subway line

Positiv:: Location was great, room is spacious,I loved the bath. Breakfast is ok, could be better

Positiv:: The addition of the onsen and the view from our room.

Negativ:: Busy elevators

Positiv:: its greatttttttttttttt

Negativ:: nothing all is great

Negativ:: Room very small

Positiv:: Good location and breakfast. Rooms were very clean. Decent size for Tokyo standards.

Positiv:: Everything was better than expected. Room size was by far the biggest I'd ever seen in Tokyo and the location was perfect. Right by the sea in a quiet neighborhood, yet right next to the two train lines (monorail and Rinkai line) which made travel to other parts of the city a breeze. The monorail takes you to Hamamatsucho station(1 station away) for the connection with JR Yamanote line and others. Rinkai line takes you to Odaiba(less than 10 minutes) and Tokyo Disney World / Disney Sea (within 35~40 minutes). The building that the hotel is in also has many restaurants, a convenient store (even though it closes at 11 pm), a drug store and a bakery. Room condition was immaculate and the beds were very comfortable. Small fridge and a safe is in the room along with a kettle which comes in handy if you dig small soups and cup-o-noodles from the convenient store as I do. All the staff was very attentive to the needs of customers and we especially had great help from Ms. Sara Muto during our stay. For the money that we paid for, this hotel provided the best value!!

Negativ:: The only thing that was desired was that this hotel lacks any extra amenities such as the fitness center or swimming pool.

Positiv:: Traffic is super convenient, only take 20minutesfrom the airport , Close to the Disney land

Positiv:: We got upgraded :)

Negativ:: I can't connect to the wifi in my room, and the air-conditioning is not cool enough

Positiv:: Zimmer sehr sauber und gross, auch die Betten passen für Europäer. Frühstück ausgezeichnet. Jederzeit wieder

Positiv:: Top Lage, sehr einfache Erreichbarkeit vom Flughafen Haneda aus. Viele Restaurants und Bars innerhalb des Hotelkomplexes. Werde es jederzeit wieder buchen.

Negativ:: Nichts!

Positiv:: Many thanks to all the staff, very kind people, the room was cleaned all the time and the breakfast was perfect. It was a very nice stay.

Negativ:: Everything ok.

Positiv:: Das Hotel ist sehr bequem vom Flughafen Haneda mit der Tokyo Monorail zu erreichen. Ebenfalls sehr gut erreicht man Downtown Tokyo. (Suica Card empfehlenswert). Wir haben Zimmer mit Blick auf die Rainbow Bridge und die Tokyo Bay / den Hafen bekommen, 25.Stock, super Ausblick, entsprechend ruhig - erholsam in der Metropole. Das Restaurant ist ansprechend und großzügig gestaltet, das Personal ist freundlich. In der Umgebung lässt sich zu Fuß erkunden, dierekt am Foyer sind weitere Restaurants zu finden, ebenso ein 7-Eleven Shop.

Positiv:: Very nice hotel. Great view on either the Rainbow Bridge or Tokyo Port. Rooms are nice and clean. Spacious enough for two people and luggage.

Positiv:: Comfortable beds good rooms and view from room was nice

Negativ:: Everything perfect train station one minute by walk lot of restaurants and service best

Positiv:: Great choice if you are looking for wonderful and attentive staff in a gem of a property less than a half hour’s Monorail ride from Hanaeda Airport and only a station away from Hamamatsucho - a convenient gateway to most of Tokyo.

Negativ:: None

Positiv:: Location is good & car parking is cheap comparatively in TKY .

Negativ:: Breakfast can be improve

Positiv:: Very kind friendly engaging and helpful staff. Even though I do not speak their language, no resentment, enthusiastic engagement for communication in English. Many extras slippers, pillows, toiletries and a very large buffet breakfast with a nice variety of Japanese dishes to sample and good coffee. The bathroom though very small was efficient and well laid out with high tech toilet and deep vertical style tub that works better than the shallow American style 5 foot tubs. Hotel was convenient to water front piers to catch our cruise ship.

Positiv:: The service was amazing.

Negativ:: It was a bit too small for our luggages.

Positiv:: The staff at this hotel was very friendly and helpful even though they don't speak much English; they always greet you on your way out and back to the hotel which was a very nice gesture. The breakfast buffet was very good with different options each day, and the lady in charge was always making sure there was enough food on trays/plates at all times. The rooms are a bit small but very very clean, and you get complimentary toiletries each night (for women only though). Location is a 10/15mins walk from Shinagawa station, in a very nice residential area.

Positiv:: Bed was amazing. Staff were very friendly and polite. Communal bath was also great which made us nicely relaxed before our long trip back to UK. It was great that they have variety of choices of pillows!

Negativ:: None. Everything was fabulous.

Positiv:: Very friendly staff, a nice, small room. Very good breakfast en perfect location near the train and subwaystation.

Positiv:: Frühstück,

Negativ:: Onsen war klein, für 2 großes Bett gebucht aber nur 1 Decke,

Positiv:: Very clean room. Friendly staff.

Negativ:: Room is quite small.

Positiv:: Very friendly and helpful staff, despite the language barrier. Close to the Shinabamba station.

Positiv:: Great amneties! picked this hotel for the public bath. If you need supplies theres a grocery store right in across the hotel

Positiv:: Choice of pillows as nice, as the one in the bed was very hard.

Negativ:: Staff did not speak English. The bathroom was tiny even for Japanese standards. The onsen was just a tub. And the amenities were for women only, which was a but sexist! Left too early for breakfast, so could not experience it.

Positiv:: Great breakfast and nice location that was not overly busy or too touristy. Felt very much like we were with locals not tourists. Very comfortable bed. Really like the map with local resturants listed . Good recomendations.

Negativ:: . Nothing We liked the hotel very much. If you wanted a suggestion - Perhaps a tourist map of other locations in the area - similar to the eating out guide. Or a suggested walk. ( good for us overseas tourists but then we are not your normal trade I believe.

Negativ:: Executive lounge was not equipped up to standard. Far poorer compared to Marriott in other countries.

Positiv:: Breakfast

Negativ:: Size of room

Negativ:: The restaurant isn’t big enough and was full a couple times we wanted to eat. The hotel is a few minutes from the nearest train station which in Tokyo is quite important.

Negativ:: Well to expensive for what it is! It's worth it $250 not $500 I think it's overvalued

Positiv:: Very good hotel. Set in gardens with waterfall and walking path.

Negativ:: The room was a little smaller than we expected

Positiv:: excellent breakfast/location was good /shuttle service to station frequent enough

Positiv:: - Location is very good, although you do need some 20 minutes (walking) to go to the nearest main station. - Hotel is at a 4 star level, and the level of hygiene is very high. - Staff was polite

Negativ:: - Inflexibility with being able to take a plate of breakfast to your room. During business trips one needs sometimes to be able to enjoy breakfast while working at the room. I was only allowed to take some pastries and fruit in a bag, or as an alternative, to order room service and be charged. This is not what I expect from a Marriott hotel, and paying 450 Euros per night - The room didn't feel like a "deluxe" room which is what I had booked. Perhaps the complimentary coffee and water in the room were the only elements reminding me of it. - More flexibility with early arrivals. Although staff provided me with the option of a room when I arrived (at 10:00 a.m.), the latter only had 2 twin beds. Sleeping 10 days in a single bed while paying for a deluxe king-size bed is not really a solution in this case. Staff did not inform me about the particularity of the room, so when I went up I had to see it for myself and request that I'm provided with one single king-size bed. They indicated that they could change my room but I would have to wait until 15:00 hours. I understand that hotels have checking-in times but I believe that a hotel such as this one should have been more sensitive in the case of a traveller that arrived to their establishment after a 12-hour plane journey, and not have kept me without a room for 7 hours.

Positiv:: The staff were very friendly and helpful when needed. The room itself was very clean and very comfortable.

Negativ:: The bed was a little hard. There wasn't a lot of amenities provided either and the TV channels were pretty bland.

Positiv:: Great location... easy access to hotel/train Shinagawa-Ku shuttle or minimum taxi fee!

Positiv:: Staff generally friendly and try hard but nothing to bring us back

Negativ:: Had dramas with checking in , as we were early no real place to have a shower etc . Keys didn’t work then had trouble getting new ones cut so probably off to a a bad start which may reflect our opinion . First impressions do count . No milk for coffee and charged for it when requested restaurant ordinary.