Hôtel Des Arts

Excellent Location and great service with breakfast in the room

The vibe of the place was nice with the music playing and the various art pieces to look at. The staff were very nice and polite and check in was an easy process. The location was good to be amongst all the shops and restaurants yet the room was quiet.

The main thing we didn’t like is that our apartment had a bad sewage smell from when we checked in and they had diffusers in the room which actually didn’t help at all. It seemed like a drainage issue, we were at the back of the hotel We arrived at night after a 7 hour drive and we booked the last room available on booking.com so the only reason we didn’t complain is because we didn’t have the energy to drive anywhere else to check in and we new they wouldn’t be able to resolve the issue plus we were leaving early. In my opinion they shouldn’t have advertised this room available knowing there was an issue - you can’t not realise because the smell is very bad. This was disappointing for us because we read a write up on the guardian newspaper online and that’s why we chose to stay here. This needs to be addressed. Lastly, car parking was an issue as we had to walk 10 minutes with our cases so instead we packed a smaller bag and left our cases in the car as the streets were packed with people. Also the carpets need replacing as it lets the place down a bit.