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Positiv: Nice crew

Negativ: Nothing

Negativ: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Negativ: More leg room More gluten free food options

Positiv: Friendly staff

Negativ: Didn’t get to pick seats

Negativ: A better breakfast...

Positiv: Crew is amazing

Negativ: Nothing

Positiv: The lie-flat seats were just great .

Negativ: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.

Positiv: The crew and service were welcoming, caring and attentive

Negativ: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Positiv: Very polite and helpful crew. Nice selection of movies in-flight

Negativ: Lost one of my luggages

Positiv: Good movie selection. Attentive crew.

Negativ: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Positiv: Space, seats, movies.

Negativ: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Positiv: Fasting boarding

Negativ: didn’t care for the food given out. Didn’t really get to know the staff.

Negativ: Arriving on time to make connection although I am not sure 1 hour 30 minutes was long enough to make our next flight. The baggage took a very long time.

Negativ: Had paid for main cabin extra but saw other regular coach passengers using up overhead space in section. Other American flights have monitored this to save space for extra fare passengers.

Positiv: I was cramped being a man of fair size. Which honestly quite made the flight even better.

Negativ: I can't think of a thing the crew could have done better. Top Notch!

Negativ: Food and entertainment cud be better

Positiv: The crew was great

Negativ: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Negativ: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Positiv: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines

Positiv: Nice crew

Negativ: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.

Positiv: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.

Negativ: Landing

Positiv: Good service from crew No confortable seat

Negativ: Seats

Positiv: Not enough leg room for an international flight. Only a couple of the many flight attendants seemed very happy to help you or to even be there. As soon as the plane, the flight attendants started selling items and services ie: $11 codes to watch movies, cigarettes, etc. Cigarettes??

Negativ: What happened to a complimentary drink with your meal, more than one kids movie as a choice for entertainment, friendly attendants and LEG ROOM? E

Negativ: They moved the flight forward 30 mins so that I only had 30 mins to switch planes at one of the biggest airports in Europe.

Negativ: Rückflug ist zu spät

Negativ: Time

Negativ: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Negativ: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Negativ: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Positiv: The time and the route and seat pitch.

Negativ: Food and crew.

Positiv: it was fit on me

Negativ: tap water for free?

Positiv: Snacks

Negativ: 2h late!

Positiv: We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested

Negativ: We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested

Negativ: Just water and coffee. Needed some variety.

Negativ: The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting.

Positiv: Fast easy flight

Negativ: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Negativ: All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time

Negativ: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Positiv: Easy check in and easy baggage claim

Negativ: They can easily work on the food

Negativ: Entertainment system was not working on all seats

Positiv: The crew was OK, but nothing special.

Negativ: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Positiv: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Negativ: N/A

Positiv: The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris.

Negativ: There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight.

Positiv: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Negativ: Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern.

Positiv: Crew was extremely nice and comfortable flight

Negativ: All was good

Positiv: The food was good

Negativ: My girlfriend’s Tv stopped to work in the beginning of the flight.

Positiv: Seat comfortable and the seatbelts actually fit!

Negativ: Nothing relly

Positiv: The crew was very kind.

Negativ: Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane.

Positiv: Price is ok

Negativ: Delays of three hours are very bad

Positiv: great everything!

Negativ: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Negativ: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Negativ: Still don’t have my luggage yet

Positiv: Good amount of space on the plane, lots of movies to watch, good food and drink.