Finde günstige Flüge nach St. Louis

Positiv: "Amazing !"
Negativ: "Nothing all good really"

Negativ: "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."

Positiv: "Courteous and attentive crew from baggage check in thru baggage claim."

Negativ: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Positiv: "Most of it was of a reasonable standard."
Negativ: "Plane was full"

Negativ: "Wenigstens Wasser ausgeben ohne zusätzliche Kosten"

Positiv: "Crew was attentive."
Negativ: "Tiny, uncomfortable seats with warn cushions."

Positiv: "Not crowded. Crew was good."
Negativ: "Not taking a bus to board the plane."

Negativ: "My tv screen could not show the movies"

Positiv: "I liked the movies"
Negativ: "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"

Positiv: "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."

Negativ: "My bag was damaged in transit"

Positiv: "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Negativ: "I wasn’t told about my baggage were being delivered through different airlines the other day!"

Positiv: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Negativ: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."

Positiv: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"

Positiv: "Everything was good in this flight"
Negativ: "N/A"

Positiv: "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."
Negativ: "There was nothing to dislike on this part of our trip with Virgin Atlantic."

Positiv: "The food was okay"
Negativ: "The gate was Jane without announcement"

Positiv: "The crew was professional, responsive and friendly."
Negativ: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Negativ: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Positiv: "Staff on this flight were excellent"

Positiv: "Service and food are good. Crew very friendly and tries to please everyone."
Negativ: "Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA."

Negativ: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"

Positiv: "Easy and on time boarding."
Negativ: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Negativ: "After 14 hours the seats were like sitting on spikes"

Positiv: "Good entertainment, food and in-flight crew"
Negativ: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Positiv: "On time."
Negativ: "."

Positiv: "Helpful flight attendants"
Negativ: "Delay at the airport due to system down where agents had to check in everyone manually"

Positiv: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"

Positiv: "Entertainment selection Cabin Service associates were very good WiFi service available"
Negativ: "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."

Positiv: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Positiv: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Negativ: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Positiv: "The enforcement of the quiet time to sleep on the flight. The excellent meals. The quality of the entertainment system."

Negativ: "Everyone was delightful during the entire flight."

Positiv: "Nothing"
Negativ: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"

Positiv: "Flight attendants were nice."
Negativ: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"

Negativ: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."

Positiv: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."

Positiv: "Professional Cabin Crew Excellent "vera" entertainment"
Negativ: "Chaotic boarding procedure in Cancun airport, although I accept that this is more of an issue with airport layout Removal of some of the "Virgin Atlantic" benefits such as free sports equipment will make me rethink my carrier of choice from next year. The 747 fleet is starting to feel old - when are the dream liners coming?"

Positiv: "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Negativ: "Boarding process was slightly hectic."

Positiv: "Not much not to like about this experience except for cramped seating in coach."

Positiv: "Virgin gave everyone meal vouchers to use at the airport during the 5 hr. delay. Also, they still offered a meal on the plane."
Negativ: "I couldn't get the inflight entertainment to work. I wish they would offer devices to borrow on the plane."

Positiv: "Due to earlier late connecting flight into LAX, I assume, my bags didn't make it with me, and arrived two days late. But your man Fred from PNG Air was right there in POM Jackson's airport to take my information and somehow two days later I did receive the bags! Thanks! The flight itselfe was fine in every other way."
Negativ: "Maybe when I checked in for the last two flights if your check-in agents could've told me more clearly about where in the system my bags were, it would've been less of a surprise to find out in POM that they were not with me. I did ask, but got answers like 'we'll try to transfer them' or 'your bags are in the system', which were not too informative, but maybe as complete as those workers could ascertain, I don't know. I would've liked to be able to check in on line in advance for this and other flights on this trip, if you ever decide to open up that facility (without a charge), it would be appreciated."

Positiv: "Make sure you bring food with you because they will starve you. I also asked for band-aide 2x but it never came. Service is very poor."
Negativ: "Service is very poor, ground and air crew are not friendly, can even be driscriminating. There's scarcity of food in this flight. They need to give snacks more often than one in a 13hr flight."

Positiv: "The food has improved."
Negativ: "Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant."

Positiv: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Negativ: "The cups for water and juice were very small."

Negativ: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Negativ: "Very uncomfortable seats, food was bad"

Positiv: "Great service, comfortable and punctual"

Negativ: "Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!"

Positiv: "Crew was awesome!"
Negativ: "The boarding did not go on time. An announcement about why would have been nice. Still made it on the flight on time."

Negativ: "Very good"

Negativ: "Temperature inside airplane extremely hot."

Positiv: "Nothing"
Negativ: "Idk terrible flight experience with delta"

Positiv: "No problems. Service was great and we got there slightly faster than anticipated"
Negativ: "Flight duration but that’s impossible to change so other than that nothing :)"

Positiv: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Negativ: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."

Positiv: "The free movie/entertainment system"
Negativ: "Leg room limited, but seats were ok"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "Everything was good except boarding was delayed several times and even after everyone had boarded. We arrived 2 hours behind originally scheduled time as the result."
Negativ: "Delta needs to try harder to minimize flight delays."

Positiv: "Delta in flight entertainment is great."
Negativ: "Always delayed."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "No carry on fee, comfortable seat and pitch"
Negativ: "Displays for zone boarding status would be helpful"

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "I did get home eventually"
Negativ: "Flight was delayed. Seats are cramped."

Positiv: "great service, easy to get on and off, snack options and drinks were all great"

Positiv: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Negativ: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"

Positiv: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Negativ: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."

Positiv: "Snack"
Negativ: "I was delayed over 2 hours"

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Super friendly flight crew."

Negativ: "2 1.5 hour delays for things that Delta messed up"

Positiv: "I love the in-flight movies!"
Negativ: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."

Positiv: "Once inside the plane every thing was excellent. Very confortable. Great costumer service."
Negativ: "They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful."

Positiv: "Good i like i could watch movies from my phone"
Negativ: "Not sure"

Positiv: "Good choice of video programs."
Negativ: "The flight attendant took 25 minutes to appear, and had enough time for one round of service. First class, at least you should get two drinks. Fly basic economy, there just isn’t any reason to fly first class."

Positiv: "the movies are great. all the entertainment is."
Negativ: "lack of over head space, personal room."

Negativ: "Direct flight, on time arrival"

Positiv: "i fell asleep until we arrive to STL."

Positiv: "Snacks & beverages on a 1 hour flight. Very nice crew"
Negativ: "Older plane, no entertainment"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Fligth were on time"
Negativ: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"

Positiv: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Negativ: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Friendly staff"
Negativ: "Every flight was delayed"

Positiv: "I got to destination. Baggage claim was quick."
Negativ: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."

Positiv: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Negativ: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."

Positiv: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."

Negativ: "I am a 5'3" 125# woman who, unfortunately, had a middle seat assignment. The passenger to my right, on the aisle, weighed approximately 375# and took up 1/3 of my seat. The arm was not able to go down comfortably, and when it did it was not usable . The passenger on my left, window seat, was probably 6'7" and had to sit with a man spread in order to fit. I could not move and was extremely uncomfortable. The plane was overbooked so I was unable to move. Therefore, worst flight ever. Plus, I paid for a full seat and was only able to occupy half of it."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Great (seemed like unusually friendly and helpful) crew. Plenty of carry on baggage room."
Negativ: "Seats didn't recline. Plane hot initially and couldn't be cooled down until airborne."

Positiv: "Did not eat or use entertainment."

Positiv: "Crew war sehr nett und die Sitze ok."
Negativ: "Formulare für Einreise wurden nicht geladen und mussten in der Warteschlage im Stehen ausgefüllt werden"

Negativ: "Wie kann man in Zeiten von "Corona" das Flugzeug komplett voll belegen und dann mit "Vertrauen" und "We care for your health" werben? So bekommt man verlorene Kunden bestimmt nicht dazu, wieder öfters zu fliegen... :-("

Positiv: "Die Crew beim Boarding wie immer akkurat und freundlich. Leider gab es in der Eco nur ein Glas Wasser, was diesmal aber nicht kundgetan wurde (oder ich habe geschlafen und hab das nicht gehört). Danach war aber auch keine Motivation mehr vorhanden die ausgegeben Plastikbecher anzusammeln. Man sollte die einfach im Netz des Vordersitzes reinstecken. Naja ...."

Positiv: "Very Organised and punctual"

Positiv: "stewardessen"
Negativ: "das pathos"

Positiv: "Es gab wieder Getränke"
Negativ: "Neuer Sitzplatz Mittelsitz bei fast leerer Maschine (zuvor Gang Notausgang Reihe)"

Negativ: "Verpflegung fehlte kpl"

Negativ: "Perfect"

Positiv: "Freundliches Bordpersonal"
Negativ: "Essen wurde kalt verteilt, auch in Business class recht enge Sitze"

Positiv: "Smooth. No turbulence. On time."

Positiv: "Good. Thanks."

Positiv: "Overall"
Negativ: "Nothing to add?"

Positiv: "Checkin, besonders am Flughafen München mit eigenem Außenterminal für die Business Class."
Negativ: "Das Essen auf dem Flug war eine Zumutung. Stewardessen, die einen dauernd anstoßen auf dem Gang sind auch nicht unbedingt das, was sein muss."

Positiv: "Yes"
Negativ: "None"

Negativ: "Pünktlichkeit"

Positiv: "Noch nie so ein chaotisches Boarding in MUC gehabt. Vier Gate Agents und trotzdem"

Positiv: "Sauberes, neues Fluggerät"
Negativ: "1. Dauernder Gatewechsel. Zweimal wurde das Gate gewechselt und zwar nicht mal auf derselben Ebene, sondern sogar in einem anderen Terminal und der Flieger hatte auch noch mehr als 1 Stunde Verspätung. 2. Das Essen war für eine Businessclass und einen mehr als 2 stündigen Flug eine echte Zumutung. Kalte und geschmacklose Vorspeise."

Negativ: "Mehr als 2h Verspätung"

Positiv: "Maschine war ganz leer, Crew super nett Frühstück in MUC Lounge gut"
Negativ: "LH typisch keinen Komfort, Internet zum bezahlen, Catering mies"

Negativ: "Die Koffer wurden einfach nicht verladen, da kein Platz mehr war. Und das zu Weihnachten."

Positiv: "Es gab gutes Essen und außerdem mehrfach etwas zu trinken Das Personal war sehr zuvorkommend"
Negativ: "Flug war verspätet"

Positiv: "Das Flugpersonal war total freundlich und hilfsbereit. Ausgezeichneter Service."
Negativ: "Das Boarding hat etwas lange gedauert."

Positiv: "Das Boarding hat super geklappt. An Board war das Personal sehr zuvorkommend und zum Glück hatten wir einen angenehmen, ruhigen Flug. Leider hatte mein Kopfhörer einen Wackelkontackt und der Touchscreen war schon sehr überstrapaziert."

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."
Negativ: "No space at all for all the luggage."

Negativ: "Das Sicherheitspersonal am Flughafen war extrem unfreundlich und provozierend, und äußerst familienunfreundlich."

Positiv: "Staff were nice. I got to where I was going safely"

Positiv: "Quick, efficient, relaxing."

Positiv: "Loved it!"
Negativ: "Liked it all"

Positiv: "Pünktlich gestartet und alles in allem ganz okay"
Negativ: "Super altes Flugzeug"

Positiv: "Das Flugpersonal war äußerst nett, sehr aufmerksam, sehr routiniert und sehr professionell"

Positiv: "Personal freundlich und aufmerksam. Flug pünktlich."

Positiv: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."

Positiv: "Boarding was automated gates was easy."

Positiv: "Das Flugpersonal war sehr zuvorkommend aufgrund der 20 minütigen Verspätung"

Positiv: "Das Flugpersonal war freundlich und verbindlich. Die einzige Ansage aus dem Cockpit war eine Kurzansage: 20 Sek und zwar 20 Minuten vor Landung. Das hat sich überheblich angefühlt. Ist Piloten und Copiloten bewusst, wer deren Gehalt zahlt?!"

Positiv: "Boarding war super schnell. Die Stewardessen waren wie immer sehr freundlich und hilfsbereit."
Negativ: "Die Bordansagen waren in gebrochenem deutsch und teilweise sehr wirr. Die Stewardess hat beim Austeilen des Essens/der Getränke ständig Leute vergessen. Ich kam mir vor wie auf einer Kaffeefahrt, ständig Werbung für irgendwas, was man kaufen soll: FlyNet, Boardshop, irgendein Hilfsprojekt."

Positiv: "Sehr freundliches Flugpersonal, hoher Comfort auch in der Economy Class, Vegane Essensoption war sehr gut"

Positiv: "Flugpersonal war sehr freundlich und hilfsbereit. Boarding ging auch sehr schnell."
Negativ: "Auf unserem Langstreckenflug bekamen wir zwei Mahlzeiten. Leider war bei beiden Malen ein Gericht aus, sodass ich immer das bekam, für das ich mich nicht entschieden hätte... Cola war nach ca 1h komplett aus"

Positiv: "Normaler LH Flug"
Negativ: "30 Minuten Verspätung"

Positiv: "Noch immer eines meine Lieblings-Airlines. Durch und durch professionell"
Negativ: "Onion rings als Verpflegung..na gut. Bei 55min Flugzeit ok. Kein ausschlusskriterium"

Negativ: "Boarding from terminal f sucks"

Positiv: "Flugpersonal aufmerksam und sehr nett. Etwas warten aufgrund RDS aber ok"

Positiv: "Flug hatte 30 minuten verspätung"

Positiv: "Der mit Abstand beste Pilot mit dem ich je geflogen bin. Crew auch sehr nett."

Positiv: "Flug leider nicht pünktlich gestartet"

Positiv: "Flug war gut, daran gibt es nichts zu meckern, LH halt"
Negativ: "Der Service des Buchungsportales eine Katastrophe, weniger als ungenügend und eine bodenlose Frechheit so mit Kunden umzugehen. Besser spendet ihr mehr wie ihr hier verdient"

Negativ: "Wheelchair assistance did not arrive at gate."

Positiv: "Dreamliner ist ein neues Flugzeug"

Positiv: "The boarding was fast and effective"
Negativ: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."

Positiv: "Alles top, sehr entspannter Flug in neuem Flugzeug mit nettem Personal."

Positiv: "Nice food"

Negativ: "Free wifi"

Positiv: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Positiv: "Almost everything, especially the crew."
Negativ: "Don’t feel like anything should be better to be honest"

Negativ: "Everything was OK"

Positiv: "economy plus seats were nice, great movie selection, especially international movies"
Negativ: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Positiv: "very nice crew"
Negativ: "my baggage was lost"

Negativ: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Positiv: "Reclinable seats."
Negativ: "The food!! The lights could be dimmed as it was a night flight."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Crew was helpful and food was very good"
Negativ: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Positiv: "Nice staff and no delay"
Negativ: "Instead of crisps maybe a bit of cheese or crackers"

Positiv: "Seat was good"
Negativ: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "Good beverage service."
Negativ: "Over an hour delayj for departure."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Nice aircraft"
Negativ: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "Larger meals."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Positiv: "Very friendly and helpful crew."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Positiv: "Snooth and efficiënt with a KLM service"
Negativ: "No entertainment"

Positiv: "kLM staff was great."

Negativ: "You are almost always late!"

Positiv: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Positiv: "Great"
Negativ: "Great"

Negativ: "infotainment was down. Lost my luggage the flight was delayed"

Positiv: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Negativ: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Negativ: "The streaming service didn’t work"

Positiv: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Negativ: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Positiv: "Friendly staff"
Negativ: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Positiv: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Negativ: "Nothing"

Positiv: "I"

Positiv: "Crew were very good."
Negativ: "No vegan food available."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Negativ: "Flight was delayed"

Positiv: "Crew memebers"
Negativ: "Nothing"

Positiv: "Not much, seats are super uncomfortable"
Negativ: "Better code sharing with KLM"

Negativ: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Negativ: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Positiv: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Negativ: "See previous"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "The comfort of the flight snd kindness of the crew."
Negativ: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Positiv: "Food"
Negativ: "Seat"

Positiv: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "The cue lines per zone are the most brilliant idea!"
Negativ: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Positiv: "Entertainment"

Positiv: "Over all pretty good for price."

Negativ: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Negativ: "Na"

Negativ: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Positiv: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Negativ: "Nothing"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "It was on time"
Negativ: "Hard seats Boarding was 35 min delayed"

Negativ: "I didn’t have time to make it through customs. Missed my flight"

Positiv: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Negativ: "Nothing."

Negativ: "Flight was delayed by 1h30min, so we arrived very late"

Positiv: "Nothing."
Negativ: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Positiv: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Negativ: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Positiv: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Negativ: "The flight was late, real late."

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "The food, entertainment, and service. Waited for me after almost missing my flight."
Negativ: "Nothing."