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Positiv: Amazing crew, outstanding landing by pilot!
Negativ: Everything was wonderful
Pretty good !!
Positiv: Nothing really dislike, just an average flight that was delayed forty five minutes.
Negativ: The departure from Antalya was delayed which meant that from leaving the aircraft to sitting on the next flight to Stansted to fourty minutes and included immigration and security. Well done the ground staff at Istanbul.
Positiv: I had a row of three seats to myself, so being 6'2" I could sit sideways and spread out a bit. The beef with rice was pretty good for a economy cabin meal.
Negativ: Total lack of entertainment on a 3.5 hour flight not good, glad I had a good Kindle book !!
Positiv: Pünkrlichkeit, sehr Frundliche Mitarbeiter
Very good on time comfortable flight
Positiv: At the Stansted check in I asked if there were any extra leg room seats available, luckily there were both for the flight to Istanbul and onto Antalya. Very attentive crew and comfortable seats.
Negativ: The food was pretty dire. I asked for beef which had all gone so had to have chicken something. Whether the meat had ever seen a chicken is questionable. It the rice and vegetables were all cold. The red wine however was very nice !!
Positiv: Short flight, hot sandwich and coffee served which were edible and drinkable.
Negativ: Slightly late leaving.
Positiv: Nothing! Your system told the airline I am going to tel-aviv, and this costed me the flight.
Negativ: I missed this flight due to a mistake on my boarding pass- I got turned away at security. The kiosk would not print a new pass. The help desk was rude and unhelpful saying I am supposed to bebon telaviv flight (not true) They kept me at security checkpoint until I missed the flight and then tell me it is my fault. I was not issued another ticket nor a hotel voucher. They told me i need to enter france to get a new ticket or flight. I obviously cannot enter france because it is not my destination and I have no visa. Airport hotel was booked full. I got stuck in paris with no clothes, and nowhere to stay. I had to buy a new ticket via stupid hotel wifi (this time from priceline) and priceline got it right immediately ; I smoothly went to gate for next flight. Never again with you guys. I still dont know where my luggage is.
London to istambul
Positiv: Entrada rapida e bancos nao tao apertados comida de aviao nada de mais.
Negativ: Vc Nao sabe onde vc esta numa viagem de 4 hrs nao tem as telas que normalmente te mostra no mapa a localizacao .
Negativ: The flight was delayed
Negativ: The flight was delayed for more than 3 hours and for some reason Kayak application was showing it as on time
Positiv: my little daughter did not feel good during the descent and one of the staff sat with hwe and try to calm her down. she was lovely but I don"t remember her name.
Negativ: no kosher meal spare on a flight to Tel Aviv ...
Positiv: The airlines is very good in timing, price, meal and staff
Negativ: Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future
Positiv: the flight was short
Negativ: huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered
Positiv: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Negativ: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Air conditioning is not functioning
Negativ: It was hot inside
It was nice 6.0
Positiv: Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.
Negativ: No variety of food, entertainment is limited to one tv for 15 people.
Not that nice 3.0
Positiv: The only nice things was few of the crew members smiling.
Negativ: Not enough cabinet space (bad management), not enough food for the passengers (meat ran out), no pillows, and few crew members were mean to people and couldn’t manage situations.
I want to reimburse you at your company.
Positiv: I want to reimburse you at your company.
Negativ: I want to reimburse you at your company.
I've lost my suitcase and I'm still waiting for her to come
Negativ: On the flight the flight attendants were really unpleasant
Positiv: I was impressed by how much space there was in economy!
Negativ: Keine Bordunterhaltung (Musik, Filme)
Keiner Möglichkeit, Sitzlehne nach hinten zu klappen.
--> Flugzeug ist - zumindest in Economy - für beides nicht eingerichtet (was z.B. bzgl. Lehnen schon speziell ist).
Positiv: price affordable comparing to other companies
Negativ: no tv or music
Positiv: السعر منافس بصراحة
Negativ: الترفيه ع الطاىٔرة معدوم وخدمة الضيافة ضعيفة
Positiv: Die verpflegung war gut inkl wein ;-)
Negativ: Keine bord unterhaltung :-(
Negativ: The problem was that the airplane was changed just before the boarding. Apparently it was a problem with the original airplane. This is OK but we never received an explanation from the Turkish Airlines about what was going on. We had to wait a long time, change the gate, new aircraft was smaller etc. and not a word explanation or excuse from the Turkish airlines. Terrible experience
Negativ: more than 90 minutes on the runway to take off
Negativ: I lost my luggage and the stuff were not helpful.
Negativ: The plane took off after 2 hours, there were weird noises and no one explained what was going on and what is the reason behind the latency. Then 10 mins before the take off the captain apologized and said it was because of turbulence. Weather was bad, so the plane was shaking all the time and it was a very horrible flight!
Good for it’s price
Negativ: No entertainment
Positiv: Super nice, gentell, carismatic,
Nice fly, wonderful landing...
Great Value for Money
Positiv: Good crew, clean plane, good food. It was a cheap, direct flight that didn't feel like an economy no-frills airline. Excellent value for the small budget i had.
No assistance at the airport
Positiv: Very few things!
Negativ: At the airport staff is not duppportive at all. They dont have information. They can be much more polite. Food at bussines class was terible. no entrrtainment at all!
Negativ: Food was horrible
Positiv: Helpfull staff
It was really Bad
Positiv: Nothing I liked as I went to the Airport and found no reservation
Negativ: The reservation on your Kayak didnt show up at the atlas system in the airport and i missed my trip...
Positiv: They had sandwich & snack for a short flight that was nice
Positiv: 30 kg baggage allowance.
Negativ: No entertainment. Food
No English or Arabic spoken!
Positiv: 30 kg baggage allowance. Reasonably priced ticket. Cabin crew were calm & polite.
Negativ: For safety reasons the announcements & directions by cabin crew should have been in Arabic as well as the Turkish & English. Most of the passengers were Arab on the flight to Kuwait. The crew seemed to struggle communicating with passengers as they appeared to have a low level of English and no Arabic language.
Positiv: Great food and great staff/ service!!!
Positiv: Nice food. Pleasant flight.
Negativ: Most of the crew does not speak English!!!
Positiv: The timing was superb , perfect service .. and the updates from KAYAK was wonderful
Negativ: My flight was cancelled and no one contacted me.
Positiv: Everything was great and I fly with them every time. Great Airline...
First time on Atlas aire
Positiv: Price of the flight was irresistible and timing of the flight was suitable for us at the time of flinging
Negativ: The crow was existed from all trips on the same day (we can see that from there eyes and attitude) the seats where so small can't fit even a slim person , there is no entertainment on the airplane.
Positiv: Friendly and helpful crew
Negativ: Too many questions by security prior to check-in and double check of documents during check-in
Kayak is a prank
Negativ: No ticket
Kayak is fake
Negativ: The ticket wasn't booked the first time and I had to book all over again. The second time I booked they sent me an email 6 hours later apologising for the price change and that they didn't reach me and canceled again. Kayak and both the website are just a waste of money and time
Negativ: 30 minutes late
Positiv: On-time, friendly stuff, good service and delicious food
Thank you very much KAYAL administration
Positiv: I will travel with you in the coming times thank you and all thanks to your administration wonderful
Negativ: No thing
One hour sitting in the aircraft and waiting when
Positiv: Cabin crew were good for there job, they were very nice and sweat
Negativ: Landing was very professional, thank you for that, food was not very good but safety was good.
Positiv: Food, crew and flight was nice
Negativ: Istanbul airport is so big and no one was telling me where to go it was really bad, but thanks for the passenger which show me the way
Positiv: Everything great service