Günstige Flüge mit Avianca finden

Positiv: I didn't go

Negativ: They never replied I tried to contact them and also emailed bec of coronavirus. One from Medellin to Bogota cancelled by their email. Other one from Bogota to Leticia changed time. I don't understand I can't go to Bogota by bus?!? I feel helpless!

Positiv: I got their email that one from Medellin to Bogota cancelled and other one from Bogota to Leticia changed time from morning to afternoon. I don't understand why not cancelled all bec of coronavirus. I can't go to Bogota from Medellin by bus? I tried to contact them and also emailed but never replied!? I'm not happy that!

Negativ: Avianca’s response to the COVID19 travel restrictions imposed by countries was abysmal. Colombia issued a travel restriction on foreigners which forced me to cancel my trip but Avianca did not allow refunds on cancellations for any reason.

Negativ: The flight attendant was rude.

Positiv: Customer service didn't help me change my flight!

Negativ: Customer service didn't help me change my flight!

Positiv: Customer service didn't help me change my flight!

Negativ: Customer service didn't help me change my flight!

Positiv: Service is terrible on my way to Peru the entertainment unit in front of me did not work I am formed SteFf but all they could say was they would help me but we never return very disappointed returning from Peru our plane got stuck in Bogotá Columbia we’re trapped inside the plane For three hours with no air-conditioning when we finally disembarked they offered us to stay in a hotel but the voucher process also took a very long time we ended up going to the hotel at 3 o’clock in the morning in order to get up at 5 o’clock in the morning for the return flight very disappointed with that flight of Avianca again or would I would not recommend Avianca to anyone

Negativ: Hire competent employees

Positiv: my flight going to Peru was disappointing the entertainment unit in front of me did not work I tried to get help from the steFf but they just smile and walk away service was terrible on my way back from Peru the plane broke down in Bogotá Columbia we were trapped inside the plane for three hours with no air-conditioning we disembarked and they offered us to stay in a hotel but the hotel voucher took a very long time to receive we ended up going to the hotel at 3 o’clock in the morning to get up at 5 o’clock in the morning for the return flights very disappointed will not fly Avianca again

Negativ: Hire competent SteFf

Negativ: Got to the gate to check In no one was available called no one answered on the line on hold for 4h till some one picked up the phone and they wanted me to buy a new ticket

Positiv: No hay variedad en el entretenimiento.

Positiv: Cree was horrible handling the delayed flight eventually postponed until the next day

Negativ: Better handling of the situation and not keeping people 2 hours in a plane with no air conditioning

Positiv: Plane was empty

Negativ: Avianca lies that my full size carryon baggage won’t fit to try and change me more money. It fit in with ease like it always does. The gauges they use are vastly undersized and they know that as I had to argue with the boarding lady and the other employees quietly agreed with me.

Negativ: El.peor vuelo de mi vida

Negativ: Flight was late

Positiv: I had a very disappointing experience with the airline they cancel the flight and changed the arriving day with no fair explanation plus they didn’t find the way to better my sour experience

Negativ: Yes they could find the way to express my arriving to Armenia but they just gave me a whatever flight and never offer a fair explanation

Negativ: For that size of airplane basing on the fact that it was an international flight not having a USB port or any power source by the seats it’s ridiculous. The boarding process was a nightmare, very disorganized the crew members starting boarding group by group just using ONE of the two entrances available because of it the line to board the plan occupied almost 2 boarding gates. I couldn’t reclaim my seat because it was broke, the quality of the food was very mediocre, crew members attitude were upsetting... uncaring and ignoring passengers call. Another filthy plain ... I had 4 flights with avianca between 2 International fights and 2 national connections, all flights were terrible! The worse part is I probably could’ve flight more comfortable for less money or at least get what I paid for.

Positiv: Nothing. I’m very dissatisfied.

Negativ: Boarding time and process, plain conditions (Very filthy), Flight delayed one hour as per usual.

Negativ: Punctuality and information to passengers

Positiv: Crew was nice.

Negativ: We sat in the plane at the terminal for half an hour before we could begin to get off the plane. I missed my connecting flight because of this.

Negativ: Two hour delay. What the hell is going on here? We’re still waiting on the runway !!!!

Positiv: Nothing.

Negativ: Everything! For the price on the plain tickets Avianca is a very mediocre airline.

Positiv: Avianca is the worst airline flying in Colombia. Dirty planes, disrespectful staff, terrible customer service, BUT still very expensive, airplanes are filthy, the restrooms in the plains are disgusting, usually they are always late and the worst part is they don’t care if their delays affects you in different ways. We had to cancel a rental car reservation and buy another flight because the 2 hr delay of our flight from NYC to BOG they said they couldn’t do anything about it. TERRIBLE experience!

Negativ: Everything

Negativ: Totally ignored the business class check in line in MIA

Negativ: The plane left 15 mins early and several people missed the flight. customer service of Avianca was horrible, a nightmare. Waited at the airport for 2 hours , no customer service. then called about 10 times , waited on the line another 1-2 hours on multiple calls. had to get a hotel for 2 nights , and they still want to charge me $800+ for another flight - super disappointed!