Mas Salagros Ecoresort & Aire Ancient Baths

The hotel markets itself as a 5 star hotel with ecological food and with a luxurious spa with many facilities so we were excited and looking forward to a relaxing wellbeing weekend outside of Barcelona. On arrival we were informed that we could only use the spa for an hour and a half per person as the spa is managed by an external company that has nothing to do with the hotel. We were told that we’d have to use the spa one by one as we came with our baby and babies were not permitted in the spa. The hotel didn’t have any baby sitting services. On Saturday we were not allowed to go to the spa because the pool, common areas and Turkish bath facilities were booked by guests who were external to the hotel- so not only that we didn’t have exclusive access as guests of the hotel but we couldn’t even use the spa because the facilities was overbooked. The food is over priced and the choice of plates is limited. The service is average. There is nothing special in the hotel that justifies its 5 star status The hotel claims to have plenty of activities for their guests but there is absolutely nothing you can do in your spare time- no interesting tourist atracciones nearby apart from the Roca Village shopping center. We were hoping to have a nice relaxing time with our baby daughter in the spa but we had none none of that. Instead both me and my husband had to go separately and use the facilities alone for an hour and a half and with lots of other external guests who paid their 16,50 euros to use the spa. If you are a guest who likes to spend their money on nice 5 star hotel experiences with spa and gastronomy don’t to this hotel. You will be very disappointed and will feel cheated.