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Freundliches Personal, Zimmer mit guter Größe und in der Nähe des Geschehens. konnte keinen Korkenzieher nach 9 finden.
Ich bin sehr gerne hier. Jedes Mal, wenn ich in Südkalifornien bin, buche ich immer ein Zimmer im Radisson Suites Hotel Buena Park, CA. Es war toll :)
Größe der Zimmer war großartig. Zimmer schön geschnitten. Das kostenlose Frühstück war gut.
The pool was great. The courtesy shuttle was free & the bell captains were very accommodating & dropped us off where we requested within a useful radius. The onsite shop was very handy. Check in & check out was fast. The hallway & carpets are looking a bit old & worn.
Einrichtung war schön, als wir ins Zimmer kamen Sie haben unser Bad nur einen Tag für einen 2 Tagesaufenthalt sauber gemacht
Die Lage war gut Alles andere war unter aller Sau .
Main Lobby ist schön, die Toilettenartikel waren super Qualität Das Personal an der Rezeption war Mitglied war kurz angebunden und unfreundlich. Die Zimmer sind veraltet, Auffrischung nötig.
Express Checkout war vorhanden, aber man musste eine Karte mit Zimmernummer und E-Mail ausfüllen, damit sie die Rechnung senden können. Ich warte noch auf meine. Ich hinterließ eine Nachricht und bisher keine Antwort bekommen. Reise endete vor 11 Tagen. Mir wurde zuviel fürs Parken berechnet. 4 Tage statt einem Tag. Ich kam Freunden, sie waren über einen Tag und hatten ihr eigenes Zimmer am folgenden Tag.
Ausgezeichnet schnell Auschecken System Check-in System etwas langsam
es hat uns sehr gut gefallen! Sehr sauber, und das Personal ist sehr freundlich und in der Nähe von Disneyland!!
Der Teppich im Garden Tower ist schmutzig.
Sie hatten exzellentes Personal und das Gebäude war sehr sauber von innen Der Preis für das Restaurant im Hotel war viel zu teuer für eine Familie
Sehr schönes Hotel mit einer ausgezeichneten Garten. Eine günstige Lage in der Nähe von Disney. Wir konnten das Feuerwerk von unserem Hotelzimmer aus beobachten . Unsere Dusche und das Waschbecken flossen nicht ab.
In der Nähe von Disneyland Zimmer riecht
Das Personal war sehr freundlich und hilfsbereit. Die Beschreibung und Angaben über die Anlage ungenau waren. Das Zimmer war heruntergekommen und renovierungsbedürftig. Ich würde hier nie wieder übernachten.
The housekeeping staff was very efficient and really tried to accommodated my needs. Having to pay for Wi-Fi (I think it was $12.95 for regular service and $14.95 for high speed). And for parking: $24.00 per nite. I'm guessing this might be the industry standard in this area, but what a shame
There were ants in my bathroom on the day I arrived and I told about that to the people at the lobby but housekeeping never came within 20 minutes, which they promised. When I left I told them what happened but they never did anything to compensate for the filthy bathroom that I got. Very disappointed.
The hotel, staff, location, facilities and basically all needs were very well addressed and made the stay wonderful. I couldn't have found a better place to stay to make the trip to Disneyland a great experience I really have no complaints about any aspect of my stay at the hotel
Great loacation and staff was outstanding Noise from fitness club could be heard every morning beginning at 5:00 AM. Restaurant prices were a bit high for goods received
LOCATION the rooms under the rate that you offer me, are old and dirty rooms. this situation happened to me several times. On front desk, as soon as they saw that my reservation is mad by you, they make me feel like low profile customer.
Great staff! Very eager to help. Great location to Disneyland. Very expensive food. Not suited for families because of the high cost of food. Nice pool. Clean lobby, pool area and dinning areas. Cost $41 to park your car in self parking! This for 1 day & a half of parking! Absurd! $17 for a hamburger that wasn't all that great! All the food was way over priced. Got a New York steak that was soo charred on the outside and way over priced...$55 with NO side dishes, no salad. Rooms smelled terrible! We changed rooms 3 times. The 3 rd room was better, but not by much. Their $150 delux room is a very small box of a room. Very cramped! No bathroom fans either. So when you take a shower, the bathroom fills with moisture to the pint that it's dripping off the walls! And then the moisture fills the main room when you open the bathroom door. No wonder the rooms smell badly!
We were a couple wanting a king size bed, which we reserved and the hotel gave us a room eith two doubles and would not make any accomodations for the fact that they allegedly did not have any king beds. So we opted to go somewhere else.
I really like the staff there was a young lady that helped me at the desk she was amazing. I had booked thru a third party and there was some errors she corrected them and got me adjoining rooms for my kids that drive in the next day.
Extremely close to Anaheim convention center where I was attending a trade show. Very pleasant and accommodating staff. Comfortable lobby bar for relaxation after a day on the trade show floor. Good restaurant and food. I would definitely recommend this hotel to any business traveler.
The balcony was a cool area. The heating/cooling unit was EXTREMELY loud! The room itself was okay, but to charge guests that are staying at the hotel $25 per night for parking is pretty ridiculous and excessive. Furthermore, this hotel still charges its guests for internet acess!!?? This is the first time I have been charged for WIFI in California is the past 5 years. Get with the times, Marriot. The hotel wasn't that great to begin with.
Close to Disneyland and it's a nice area No body soap or toilet paper was in the room and had to pay to park and pay for internet
Great staff nice rooms. The engineer who replaced the air conditioner was awesome did a great job to save us on a hot weekend. The air conditioner broke had to be replaced at 10 o'clock at night. Parking is expensive.
Friendly staff, clean room, clean bathroom, pretty up to date, close to attractions. No personal valuables safe in room clean but extremely small fitness nook/room
Close to tourist spots Coming from the south must make a u-turn on busy street to enter parking lot.
From the moment I walked past the glass door and into the Lobby area I was in love with the decour. The lobby area was beautiful and spacious. There was a snack room dining tables to our left and a bar/ restaurants right there. Once you continue to walk further into the Lobby you'll notice there is a computer area which all guests area allowed to use to surf the web or print. Next to that was more seating areas. There was a beautiful fire place area outside that was surrounded by comfortable seats. There is a big pool and jacuzzi. The bed was super comfortable and I loved the water pressure in the shower. Moreover, it is near everything so it was very convenient. It's surrounded by Medieval Times, Knotts Berry Farm, The Bodies Exhibit, Restaurants, The mall is down the street, etc... The outside of the Hotel was dirty. There were a lot of leaves everywhere in the driveway area. This needed some serious cleaning As soon as I walked into the Hotel my opinion changed however. The rooms were a lot smaller then the pictures showed. Our room did not have a balcony which upset me but we did arrive before our check int time so maybe that was the reasoning behind that. The jacuzzi and the gym were in tiny rooms and everytime I intended to go into either one it was crowded. They only gave us 3 towels.
Stay was Awesome Excellent Customer Service!!!! I liked how when I called Front Desk about not having a microwave and how it said my room included microwave I was informed that it was available upon request and one would be delivered to my room right away and literally as I hung up phone I received a knock at the door that microwave had arrived and they set up. Great friendly staff!!!!
Had a great stay at the Hampton Inn. The only thing I wasn't happy with was the fact when I checked in, the hotel didn't show I had a reservation. I'm not sure what happened but I showed the paperwork from Booking.com showing I booked. We were lucky they had rooms available. I would stay there again but I wouldn't book off of Booking.com.
the room was clean, quiet and easy to get to. After traveling all day we really just wanted a nice comfortable room...that's what we got.
The free breakfast, the shuttle to disneyland and the breakfast staff, they were very friendly. room was a bit crowded
Adilene was very helpful and accommodating. Breakfast was decent and the room was very clean! The beds and pillows made it feel like sleeping on a cloud! Our second stay here and will definitely stay again! It is mostly geared towards families staying that go to disneyland and this time we stayed there seemed to be a group of younger people there to get drunk. At breakfast a few mornings they were sitting next to us cursing a LOT. We had to tell our younger daughter to cover her ears. Also I recommend getting to breakfast super early if you want to enjoy your food without all the chaos. People go nuts over free cereal and eggs apparently.
Close to Disneyland and many stores, free parking and internet.
Good value for your money, immaculate facility, comfortable beds, friendly staff, excellent location, close to various restaurants & shopping. Best of all........wonderful setup for a Family Suite! Two double beds with one bath & large TV in main room and separate bedroom with one King bed and its' own bathroom & large tv......also Free Internet. We usually stay at an Embassy Suites whenever we travel, but none was available in this area. This hotel was such a pleasant surprise. If this is typical of Hamptons, think we'll now seek these out from now on. No exhaust vent in second bathroom of a family suite. All doors in room stuck....had to push or pull hard to open or close. Definitely not enough seating in breakfast room. Extremely crowded and not enough staff available to replenish the foods they kept running out of. Suggest they provide larger setups of all the food selections offered, thereby serving more guests more efficiently and eliminating the constant congestion surrounding the buffet. Early arrivals received scrambled eggs with diced ham...........but those guests who arrived a little later were offered frozen scrambled eggs in the form of a 'pancake' which must have been thawed in a microwave because they were partially cold & very watery. No meat of any kind was offered.
Comfortable beds, Free internet, helpful staff Breakfast wasn't very good. Very busy not enough choice available and only 2 staff on duty.
Riesig warmes Frühstück kostenfrei. Kostenlose Erfrischungsgetränke und Wasser. Zeitlich beschränktes Kabel und Parkplätze.
In der Nähe von Knotts Barry Farm Das Bad war einfach nur ekelhaft. Nur ein paar Tropfen Wasser kamen aus dem Wasserhahn und ich hab keinen Schritt in die Dusche gewagt.
Can't beat the location, an easy walk to Downtown Disney/Grand California. Well appointed, comfortable rooms. Nice staff and facilities.
Room was cute, spacious, grounds are beautiful and location is prime. Shower pressure and temperature were fantastic. Room needs updating. While cute, every panel of the wallpaper is peeling off the walls. There was a makeshift cover for the fuse box that was falling off the walls with exposed screws. Windows opened to exterior building walls. There was only 1 nightstand by the bed, no conditioner, shower cap, or tea by the coffee pot. General condition of the furnishings were old and need to be replaced. They overcharged me for parking, normally $20/car/night, and couldn't figure out what the problem was after they had already charged my card on file. Parking is a nightmare and is small and cramped.
Location was good. It was very close to the Disneyland shuttle. The restaurant was good, and the restaurant staff was friendly and helpful. I dropped money, I.d., and credit cards, and Jeffery found it for me. Thanks Jeffery!! The walls and ceiling were thin, and we got very little sleep. The staff was hit or miss with helpfulness and friendliness. It didn't strike me as that clean. I wouldn't stay there again.
Friendly staff, walking distance to Disneyland Room quality and cleanliness subpar, basic amenities (rollaway bed, pack and play, wifi beyond limited speed on one day) all required an additional charge. The appeal of the price, location, and attractive online photos quickly dissipated once arriving to our actual room. Better off paying a little more for a premium hotel in the area which ends up being around the same, since they won't nickel and dime you the entire stay.
My experience was unfortunately a very disappointing one. We checked into the hotel and upon walking into our room, discovered our remote control did not work. This was not a problem and I looked past this. The next morning I woke up to a foul smelling bathroom, the shower was filling up with septic water and spilling into our room. I spoke with maintenance and they said they would talk to the font desk about giving us a discount, especially after we paid a significant amount more for our second day there. When checking out, I was told by the front desk to wait to speak to a manager. I then proceeded to wait 15 minutes for said manager and finally lost my patience. I returned to the person at the front desk and they told me "Oh, you were waiting on a manager?", and then said I would have to wait for them longer because they were "helping another guest, OR busy with something else." I simply said thank you and walked away. I have never had such a negative experience at a hotel and would hope that they read this and improve their hospitality. It is such a disappointment for having such a great location and beautiful grounds.
Proximity to work location Filthy room, mold, mildew and rot on most wood in room. Window facing major road in shower, thin walls, broken remote, old loud air conditioner, small black bugs under plastic cover on bed, overall unsanitary conditions and loud neighbors.
Everything was great Clean rooms, great staff, price was just right, even the food was good ........ unfortunately there was a couple smoking pot at the stairs and the smell went inside our room I don't care if they smoke but I think they shouldn't done were there's young children around....
The room was not clean. With hairs in the shower of previous guests and I found a cockroach inside the room
Location was spot on for Disneyland. I like it even better than the hotels on Harbor for this. Staff was friendly and room and facility were clean. They had a party in the restaurant but we were really pleased it wrapped up before 10 Room was really stale smelling and everything we have smells like that. Bed was really saggy and uncomfortable. broken stuff in the bathroom, Generally needs an update. We were also looking forward to a jacuzzi soak after our run but there wasn't one.
The online company I used for the reservation didn't get it to the hotel in a timely maner, and therefore check-in was delayed
Courteous, professional, friendly staff. Quiet rooms. Weak wi-fi in the back rooms (10208) section.
My kids of course loved the pool It did say it was across the street from Disneyland but it was behind the park and was way to far of a walk for my grandfather just to get to entrance.
Location only The room stated non smoking and the room smelled like smoke horrible review
It was comfortable, clean and spacious. It was reasonably price for being so close to Knotts Berry Faem & Disneyland!! N/A
Loved the location. Literally right next door to knotts berry farm and there was a mall across the street as well. Staff was awesome and rooms were super CLEAN. That's all I could ask for. The souvenir shop was never open.
Clean and spacious Thicker bed comfortable, refrigerator, and updated TV with more channels
I didn't like the hidden fees upon check in.
Staff is always nice. Rooms are always neat and clean. Very good facility and stay for the price. Sometimes things are broken. On this particular stay, the tub faucet dripped water when it was off, the tub drain cover was detached, and one of the outlets (the most important one by the bed) didn't work. I know they just remodeled the rooms here, which they look nice, but they should've added those lamps with the outlets on there.
Nothing this place is gross and the grounds are dirty and broken down Rooms are dirty tv's are old and broken changed my room 3 times pictures are fuzzy and the screen is green I didn't feel safe staying there the maid kept coming in the room for no reason
The bed was comfortable. There was no comforter on the bed, instead there was a warm blanket between 2 sheets. I really liked that, knowing that hotels are not required to wash their comforters. The walls were thin and could here the people next door getting busy at 4 in the morning. The shower was AWFUL, there was no pressure, midway through the shower I was ankle deep in water, half of the pressure was coming out of the faucet rather than the shower head and the shower head was old and crusted over with calcium. The breakfast was lack luster
Breakfast was great employees were nice and courteous the rooms were clean and parking was easy and right in front of my room What i didnt like was the tv it was outdated and the cable sucks got like 8 channels terrible
I was left alone. I tried to shorten my stay due to an emergency and had to cut a day; your staff basically told me oh well, too bad.
Rooms could have been cleaner especially bathroom and tub. Construction to balcony incovenient to getting to the room. and really no wear to put the clothes unless you hung some of them.
Rooms were clean, large, & sparse. Wifi was very slow.
sehr nette und zuvorkommendes personal. gutes restaurant. nähe zu disneyland. gute verkehrsanbindung zum highway. nichts, alles war zu meiner zufriedenheit
Die Lage war großartig. Die Dusche könnte einige Aktualisierungen.
Super Service und das Personal war sehr freundlich und nett.
Freundliches Personal. Das Zimmer war sehr groß. Sehr sauber. Alles sah und fühlte sich neu. Die Anlage war super inklusive Pool und Spa. Sehr schöner Fitnessraum. Leicht zu Fuß zu mehreren Restaurants. Immer wenn ich in Anaheim bin, werde ich wieder hier übernachten. Das Zimmer roch ein wenig muffig als ich das erste Mal das Zimmer betrat. Wahrscheinlich weil am Tag, bevor Sie eine große Regen und Sturm war. Nicht schlecht, einfach nur aufgefallen. PKW-Parkplatz kann ein Alptraum sein. Der Parkplatz war voll, aber ich hatte ja noch Glück, als ich ankam gab es einige an der Vorderseite des Hotels gleich verlassen.
Lage, Preis/Leistung, Service. Die Betten waren laut, die Kissen waren unbequem
Das einzige was ich positiv erwähnen kann, ist das Steak-House und dessen Mitarbeiter. zu viel um alles aufzuzählen, bin froh da draussen zu sein. Es war das letzte mal das ich in einem Sheraton übernachtet habe.
Atmosphäre, Geschichte Die Wand in der Dusche blätterte ab. Es sieht so aus, als ob sie die Zimmer nicht instand halten.
Der Charme dieses alten und geschichtsträchtigen Schiffes ist einfach unvergleichlich. Man fühlt sich in die Zeit der großen Oceanliner zurückversetzt. Die Kabinen sind entweder noch original erhalten oder sehr detailgenau im Stil der 30er/40er-Jahre eingerichtet. Dabei muss man jedoch auf keinen Komfort verzichten: große bequeme Betten, nach normalem Standard eingerichtete Badezimmer, und die Zimmer waren größer als erwartet. Auf dem Schiff gibt es mehrere Restaurants, unter denen jeder das Passende findet (von gehoben bis to-go). Die Lage des Schiffes im Hafen von Long Beach macht es für einen Städteurlaub in Los Angeles eher ungeeignet. Die Fahrt nach Hollywood z.B. dauert etwa 40 Minuten. Für einen Badeurlaub in Long Beach (nach unserer großen Rundreise durch Kalifornien) war es jedoch eine sehr gute Entscheidung, zumal es kostenlose Shuttlebusse gibt, die den Hafen mit der Innenstadt verbinden.
Tolles Ambiente; gutes Frühstücksbuffet; schöne Außenkabinen (hatten ein Deluxe Zimmer); sehr großes und gemütliches Bett; sehr hilfsbereite Mitarbeiter an der Rezeption; Zimmer grundsätzlich sauber; tolle Bar-Live-Musik; Wir konnten schon früher einchecken; Obwohl wir Hotelgäste waren, musste man für das Parken extra zahlen (15 Dollar); der Außenbereich der Bar ist nicht sehr gepflegt; Audioguides für die Schiffsbesichtigung waren extra zu bezahlen (5 Dollar), obwohl man Hotelgast war; bei der Buchung ist zu beachten, dass Gebühren und Taxen beim Auschecken dem Gesamtpreis hinzugerechnet werden; übertriebene Air-Condition;
Das Hotel ist ein altes Kreuzschiff - sehr originell und spannend
Flair Aufzüge kaputt, rolltreppen ebenso, personal tw neu undo kannten sic nicht aus
I LIKED THE QUICK WAY THE STAFF SENT EXTRA TOWLES. GOOD PRICE FOR THE ROOM WASNT CRAZY ABOUT HAVING TO SHOW A COUPON BEFORE YOU WERE ALLOWED TO GET A PASTRY AND COFFEE
THE LOCATION WAS GREAT RIGHT OFF THE FREEWAY WAS EASY TO GET AROUND AND THE ROOMS WHERE ALWAYS CLEAN NOTHING IT WAS A GOOD STAY
People are fun and helpful To short of stay
Young couple from So Cal staying and attending the Pirates Dinner Adv. Basic motel. Was surprised with the price because at the time it was the same as others like Howard Johnson, Knights Inn, Travelodge, etc. especially for the location. Only stayed a night but it was a comfortable stay. Had a fridge, but no microwave or coffee pot which was fine for us and I don't believe it was in the description anyway. Breakfast consisted of cereal, juice, toast, & muffins. At check in the clerk said breakfast was served every morning but be honest for a Days inn I thought it would be a more...complete? breakfast option then what was listed. Anywho, if in the area again and price was the same I'd stay again. Nothing really to complain about.
We checked in and went for dinner husband tried to pay he didn't have his card or ID the receptionist didn't give him back his card or Id . We confront the reception n he said speak to manager in the morning. My husband left early to work I stayed so at the time of check out they said my husband had to be there n they made a big deal I spoke to manager she said same thing so my husband called n they argued but she said she wud look into the situation n would call him back but she never called back . Also the noise of the freeway was too much
very reasonable price, close to the interstate. Staff was very rude. Very upset that I would bother them by asking to check in while they were talking on their iphone. housekeeping never showed up. bed covers had holes in it. Room was just old and outdated.
I liked the location and have been getting a great price thru kayak. Although this weekend the price has doubled Nothing. It serves it's purpose
no hot water one day
The bed was amazing. It was king size and it was perfect for myself, boyfriend and 5 year old son. I liked that there was a fridge and microwave. It was in handy since our visit was for Disneyland. It is only 10 mins away from Disneyland. I would recommend staying here. Towels were rough
I've stayed there a few times and never had problems This time was put on a different side close to the restaurant next door and for 2 straight nights in a row the stupid place had Indian music blaring till passed 3 am could not sleep Also my door would close correctly and the ac barely worked Not sure if I'd go back
House keeping was done well. there was free breakfast and lobby computer was a bonus. i guess we got what we paid for. our room smelled of smoke and chlorine even though we dont smoke and didnt swim in the pool our entire stay. location too close to freeway and walls too thin. I would not pay more than 55 dollars a night
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
Die Lage des Hotels, relativ leise Die Reinigung des Zimmers wurde nicht täglich durchgeführt.Das Inventar sollte,insbesondere der Betten, grundgereinigt werden. Preis stimmte mit der Endabrechnung nicht überein.
In der Nähe von Knotts Berry Farm Freundliches Personal Tolle Preise ruhig SAUBER neue Klimaanlage Sieht besser gepflegt aus, als die anderen Motels in der Gegend Die Einrichtung war veraltet (was für den Preis zu erwarten ist) Bad Lüftung funktionierte nicht Insgesamt sauber, aber überall Haare von den Zimmermädchen
Nichts. Die Toilette funktionierte nicht. Die Tür zum Badezimmer war schrecklich. Das Bett war nicht so toll. Haare in der Badewanne.
Immer bereit zu helfen.
Das Zimmer war sauber Separate Dusche und Waschbecken ein Plus Das Frühstück ist im Preis inbegriffen war super.
Freundliches Personal. Gutes Preis- Leistungsverhältnis. Das Zimmer war schön. Das Frühstück muss dringend verbessert werden. Es gingen Gabeln und Orangensaft aus. Recht weit von Downtown Disney.
Frühstück Preis Lage
Das Bett war sehr komfortabel und das Personal war freundlich. Zum Frühstück gab es Orangensaft, er war sehr wässrig und sie hatten keine Gabeln mehr.
Sie waren darauf eingestellt, dass viele Läufer unter den Gästen waren. Es gab schon um 4 Uhr Frühstück und Kaffee am Tag des Rennens. Sehr nett. Die Parkplätze sind sehr eng.
Kompetentes Personal, günstige Lage (Nähe zum Convention centre), Schwimmbad + Fitnesszentrum, geräumiges Zimmer Frühstück entspricht nicht europäischen Verhältnissen (ist aber typisch für US-amerikanische Hotels dieser Preisklasse)
I stayed at the Paradise Pier Hotel several times. I love how roomy it is and very relaxing! I like the view from the rooms...one side you can watch World of Color with the television playing the sounds for the show! We stay with a family of four, there is a sofa that turns into a bed. The toiletries are very nice!!! If you stay at a Disney property, you can use the special entrance from the Grand Californian. The Surfside Lounge is a bar/ snack shop you can warm up food (there is a microwave!) and pick up utensils (fork, knife, spoon or condiments). I personally like the vending machines on the ground floor..it is in a room by itself! PCH Grill is great during breakfast and looks fun at dinner time too! I whole hearted recommend staying here with everybody!! Upper level soda machines take only credit cards. Wish there was more food eateries.
The room was very nice and the view was amazing. No complaints, we got a great deal and would stay here again.
Close to theme park with early entrance Very noisy, staff unappreciative of guests, staff non responsive to complaints, room service quality is mediocre.
We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.
The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big. While the room was large, it wasn't anything amazing for the price.