The pool was great. The courtesy shuttle was free & the bell captains were very accommodating & dropped us off where we requested within a useful radius. The onsite shop was very handy. Check in & check out was fast. The hallway & carpets are looking a bit old & worn.
We reserved a suite. the room contained two full beds with a stitting room. they were well eqipped with a small kitchen area, microwave, single serve coffee pot and fridge. Although there were some stains on the carpet, the room was clean overall the room was a bit dated. The spanish style was pretty, but it seemed like they hadn't changed much since the nineties. the beds were kind of hard. They had mattress pads but it was obvious that the mattresses were cheap. There was a breakfast buffet but it is not necessarily included with your hotel stay. We had to wait because they didn't have us on the list for free breakfast, even though i know it was included when i reserved the room. The food wasn't anything special that it needed an additional price tag. For the price I would have expected a lot more. Also, the doors to the rooms are glass, so we could hear a lot from the pool area. also, the floors seemed thin. My two year old was running and I couldn't help but think that the people down below were probably hearing it. There was a sign in the front window that they are going to be under new ownership, so hopefully that means that there will be some needed upgrades
I LOVED the way the entire staff went above and beyond to make all of our special requests absolutely special. My Girlfriend actually closed the room door before getting her roses out and Satya (housekeeper) let her in to get them and was very very sweet about it. Thank You All!! We had a great time. No, everything was great but we just could not find the ice machines.
The complimentary breakfast had a great selection, the food we ordered from their restaurant was good and the pool area had a very tropical feel to it. The rooms had a very homey feel to them and very private I reserved the room through Kayak and it took over 20 minutes to find my reservation. We ordered room service on our first day there and they told us to leave the dishes outside our door and they would pick them up....they stayed out there for 2 days
Friendly staff, good sized rooms and close to the action. Couldn't find a corkscrew after 9.
Location can get loud at times, especially when Medevil Times is getting out.
All that we hoped it would be, nice space for two folks with pull out couch, nice tvs, all good
really needs deep cleaning and update
I was left alone. I tried to shorten my stay due to an emergency and had to cut a day; your staff basically told me oh well, too bad.
Rooms were clean, large, & sparse. Wifi was very slow.
Rooms could have been cleaner especially bathroom and tub. Construction to balcony incovenient to getting to the room. and really no wear to put the clothes unless you hung some of them.
Staff is always nice. Rooms are always neat and clean. Very good facility and stay for the price. Sometimes things are broken. On this particular stay, the tub faucet dripped water when it was off, the tub drain cover was detached, and one of the outlets (the most important one by the bed) didn't work. I know they just remodeled the rooms here, which they look nice, but they should've added those lamps with the outlets on there.
Breakfast was great employees were nice and courteous the rooms were clean and parking was easy and right in front of my room What i didnt like was the tv it was outdated and the cable sucks got like 8 channels terrible
The bed was comfortable. There was no comforter on the bed, instead there was a warm blanket between 2 sheets. I really liked that, knowing that hotels are not required to wash their comforters. The walls were thin and could here the people next door getting busy at 4 in the morning. The shower was AWFUL, there was no pressure, midway through the shower I was ankle deep in water, half of the pressure was coming out of the faucet rather than the shower head and the shower head was old and crusted over with calcium. The breakfast was lack luster
Loved the location. Literally right next door to knotts berry farm and there was a mall across the street as well. Staff was awesome and rooms were super CLEAN. That's all I could ask for. The souvenir shop was never open.
It was comfortable, clean and spacious. It was reasonably price for being so close to Knotts Berry Faem & Disneyland!! N/A
I didn't like the hidden fees upon check in.
Location only The room stated non smoking and the room smelled like smoke horrible review
Clean and spacious Thicker bed comfortable, refrigerator, and updated TV with more channels
Nothing this place is gross and the grounds are dirty and broken down Rooms are dirty tv's are old and broken changed my room 3 times pictures are fuzzy and the screen is green I didn't feel safe staying there the maid kept coming in the room for no reason
Main Lobby ist schön, die Toilettenartikel waren super Qualität Das Personal an der Rezeption war Mitglied war kurz angebunden und unfreundlich. Die Zimmer sind veraltet, Auffrischung nötig.
Express Checkout war vorhanden, aber man musste eine Karte mit Zimmernummer und E-Mail ausfüllen, damit sie die Rechnung senden können. Ich warte noch auf meine. Ich hinterließ eine Nachricht und bisher keine Antwort bekommen. Reise endete vor 11 Tagen. Mir wurde zuviel fürs Parken berechnet. 4 Tage statt einem Tag. Ich kam Freunden, sie waren über einen Tag und hatten ihr eigenes Zimmer am folgenden Tag.
Stay was Awesome Excellent Customer Service!!!! I liked how when I called Front Desk about not having a microwave and how it said my room included microwave I was informed that it was available upon request and one would be delivered to my room right away and literally as I hung up phone I received a knock at the door that microwave had arrived and they set up. Great friendly staff!!!!
From the moment I walked past the glass door and into the Lobby area I was in love with the decour. The lobby area was beautiful and spacious. There was a snack room dining tables to our left and a bar/ restaurants right there. Once you continue to walk further into the Lobby you'll notice there is a computer area which all guests area allowed to use to surf the web or print. Next to that was more seating areas. There was a beautiful fire place area outside that was surrounded by comfortable seats. There is a big pool and jacuzzi. The bed was super comfortable and I loved the water pressure in the shower. Moreover, it is near everything so it was very convenient. It's surrounded by Medieval Times, Knotts Berry Farm, The Bodies Exhibit, Restaurants, The mall is down the street, etc... The outside of the Hotel was dirty. There were a lot of leaves everywhere in the driveway area. This needed some serious cleaning As soon as I walked into the Hotel my opinion changed however. The rooms were a lot smaller then the pictures showed. Our room did not have a balcony which upset me but we did arrive before our check int time so maybe that was the reasoning behind that. The jacuzzi and the gym were in tiny rooms and everytime I intended to go into either one it was crowded. They only gave us 3 towels.
Friendly staff, clean room, clean bathroom, pretty up to date, close to attractions. No personal valuables safe in room clean but extremely small fitness nook/room
Close to tourist spots Coming from the south must make a u-turn on busy street to enter parking lot.
In der Nähe von Knotts Berry Farm Freundliches Personal Tolle Preise ruhig SAUBER neue Klimaanlage Sieht besser gepflegt aus, als die anderen Motels in der Gegend Die Einrichtung war veraltet (was für den Preis zu erwarten ist) Bad Lüftung funktionierte nicht Insgesamt sauber, aber überall Haare von den Zimmermädchen
Die Lage des Hotels, relativ leise Die Reinigung des Zimmers wurde nicht täglich durchgeführt.Das Inventar sollte,insbesondere der Betten, grundgereinigt werden. Preis stimmte mit der Endabrechnung nicht überein.
kostenfreier Shuttelservice nach Disneyland Die ganze Hotelanlage befindet sich in einem miserabelen Zustand. Als wir ankamen schien auch unsere Buchung angeblich überbucht zu sein - wurde aber nach einiger Zeit geklärt. Die Zimmer befanden sich zu einer Fabrikseite mit ständigem LKW Verkehr. Der Frühstücksraum war mit nur einigen Stühlen und Tischen augestattet, so dass man im Stehen eingeengt sein Frühstück einnehem musste.
it was clean and quiet and close to knotts berry farm. breakfast menu was a bit sparse.
The location is great. Directly across from Knotts Berry Farm and only 6 min away from Disneyland! The hotel in general looks old and rundown. There were a couple of roaches in the room. The pillow cases smelled of cigarettes. Housekeeping refused to change the pillow cases. There was only 1 pillow per queen size bed. When we requested additional pillows we were given 1 for each bed. Pillows were flat and old. All in all I would not stay there again.
I liked that the room was clean and had a refrigerator and microwave. I did not like that there were mattresses outside the lobby. It made my first impression of the hotel very bad. Also, the staff were not friendly when checking in or asking questions and I was ignored a few times.
The only reason why I stayed after seeing the room is because I didn't want to lose my money. I did not feel safe at this place. The carpets were not cleaned it appeared, for years.
Only that it was close to Knotts .... The entire stay was terrible, noisy, dirty, smelly, and not very pleasant totally
Nothing at all!!! Oh wait maybe that it was 10 miles away from the beach. Oh yes I did not like any of the staff they were very rude and did not understand half of anything you said. ALso the manager (rude) gave out my room key I guess they thought we had checked out? Lol who knows but we were only there a day and reserved two nights. They just gave our key to some random people and it just so happend my lap top got stolen right along with my purse. But thank god the cops came let us watch cameras and just happend to catch that the people were still staying in the hotel and got our stuff back. After spending three hours looking at cameras on my vacation! So if you want the staff to just give your room key out and let your personal belongings get ransacked threw you go ahead and stay there! K! I will never go back
The closeness to the theme park which we visited in our trip. It was literaly a walk away.
the convenience of the location to other businesses in the area the claim of wireless internet access I could not access
I liked the cleanliness of the room and the pool and hot tub. Everything was very clean. I did not like the service, day time was very unprofessional and after hours/owners were not friendly. We called ahead to request flowers etc be brought in, and the answer wasn't even, "can we give you some phone numbers for delivery?" The answer was, "no. We don't do that." Not how we anticipated spending our 7th anniversary.Also their afterhours security gate has a metal tab sticking outinto the hallway... Not highlighted, and is actually the same color as the wall... In any case I now have a deep bruise and near fracture on my hand because I didn't see it, and walked right into it.
Clean place... new paint, over all a decent place to sleep. Front desk person (male) was rude when we asked if we could have a later check out being that we unexpectedly checked in at 4am..and his reply was " well thats not my problem" was just flat out rude. Regular check out was 11am- we only needed a hour being that we had 2 small little ones with us ..he ended up allowing the later check out but was rude about it.
Room smelled like Pine Sol - dirty tub (hair in tub!) filthy carpet.
The location was very close to the attractions I wanted to visit The morning breakfast, needed more variety
The location and the rooms were amazing.
Easy to access internet. Clean room. Breakfast was juice, coffee, toast, big oranges, big apples and some bread. Easy to use ice machine. I like this inn.
It was close to our destination. Staff was helpful. Misrepresented on website - pool is extremely small; family suite does not have kitchen facilities only a small microwave and mini-fridge; tubs need resurfacing; carpet was so dirty our feet turned black.
Der Kundenservice war okay. Man konnte die Unterhaltung der Leute im Zimmer nebenan hören. Man kann auch hören, wenn Leute im Pool laut waren. Die Zimmer sind sehr dunkel. DAs macht die Atmosphäre in den Zimmer seltsam und es gab ein paar Flecken an der Wand es hat einfach nicht wohl fühlen in all den Bettlaken und Decken waren nicht sehr bequem noch weich . benötigt Renovierung
Das Hotel ist ein altes Kreuzschiff - sehr originell und spannend
Atmosphäre, Geschichte Die Wand in der Dusche blätterte ab. Es sieht so aus, als ob sie die Zimmer nicht instand halten.
Tolles Ambiente; gutes Frühstücksbuffet; schöne Außenkabinen (hatten ein Deluxe Zimmer); sehr großes und gemütliches Bett; sehr hilfsbereite Mitarbeiter an der Rezeption; Zimmer grundsätzlich sauber; tolle Bar-Live-Musik; Wir konnten schon früher einchecken; Obwohl wir Hotelgäste waren, musste man für das Parken extra zahlen (15 Dollar); der Außenbereich der Bar ist nicht sehr gepflegt; Audioguides für die Schiffsbesichtigung waren extra zu bezahlen (5 Dollar), obwohl man Hotelgast war; bei der Buchung ist zu beachten, dass Gebühren und Taxen beim Auschecken dem Gesamtpreis hinzugerechnet werden; übertriebene Air-Condition;
Der Charme dieses alten und geschichtsträchtigen Schiffes ist einfach unvergleichlich. Man fühlt sich in die Zeit der großen Oceanliner zurückversetzt. Die Kabinen sind entweder noch original erhalten oder sehr detailgenau im Stil der 30er/40er-Jahre eingerichtet. Dabei muss man jedoch auf keinen Komfort verzichten: große bequeme Betten, nach normalem Standard eingerichtete Badezimmer, und die Zimmer waren größer als erwartet. Auf dem Schiff gibt es mehrere Restaurants, unter denen jeder das Passende findet (von gehoben bis to-go). Die Lage des Schiffes im Hafen von Long Beach macht es für einen Städteurlaub in Los Angeles eher ungeeignet. Die Fahrt nach Hollywood z.B. dauert etwa 40 Minuten. Für einen Badeurlaub in Long Beach (nach unserer großen Rundreise durch Kalifornien) war es jedoch eine sehr gute Entscheidung, zumal es kostenlose Shuttlebusse gibt, die den Hafen mit der Innenstadt verbinden.
Flair Aufzüge kaputt, rolltreppen ebenso, personal tw neu undo kannten sic nicht aus
Sie waren darauf eingestellt, dass viele Läufer unter den Gästen waren. Es gab schon um 4 Uhr Frühstück und Kaffee am Tag des Rennens. Sehr nett. Die Parkplätze sind sehr eng.
Kompetentes Personal, günstige Lage (Nähe zum Convention centre), Schwimmbad + Fitnesszentrum, geräumiges Zimmer Frühstück entspricht nicht europäischen Verhältnissen (ist aber typisch für US-amerikanische Hotels dieser Preisklasse)
Das Zimmer war sauber Separate Dusche und Waschbecken ein Plus Das Frühstück ist im Preis inbegriffen war super.
Our stay at Extended Stay America- Orange County/Cypress was great! Henry at the front desk was so helpful. He called for our Taxi's and answered all our questions. There was another gentleman at the front desk too that was great! Upon check out..Again, I didn't get her name either but she was sweet and even gave us a discount! All in all everyone there was extremely polite and helped us with every need. A very nice housekeeper took very good care of us. I enjoyed our stay and will and have told others about our experience. We will definitely be using you for our future trips! Thanks for making us feel right at home! Sincerely, Michael & Jayne LaFavor Maybe some stronger coffee.But everything was else was most satisfying.
Hotel was clean and had a good value for the money. It is a typical bugdet hotel. However if you choose the hotel for Disneyland trip be sure you have the car. It is nearly impossible to walk to Disneyland from the hotel. But if you have the car it is just a 5 minute drive. As for the employees they were really helpful. Free wi-fi and parking is a plus.
Good experience for the price, comfy, quiet, easy check in, easy check out. Might want to bring a blanket and your own pillow, our bed blanket had stains on it and I never trust the hotel pillows.
Location is close to freeways and airport The room had an odor. However was generally clean
It had a refrigerator and microwave in the room. close to Disney and Knots. The fact that we got pulled over driving out of there and the cop telling us it was not the best place to stay and checked to see if our car was stolen.
The htl wifi hve to be reset most of the time. We hve to call d reception to reset d wifi. The room is clean but d only thing abt my htl rm during my stay is dat it smell of urine. My fren will stand far away everytime I open my room door. Lucky I was there only at nite n was away in d day. But pls can u do sumthing wz d smell. D smell stick on my luggage wen I rtn hme. I do hope to rtn to yr htl nxt time. N also if can hve more choices n diff menu everyday for d breakfast.
Aufgrund einer Überschwemmung haben wir schnell ein Upgrade in ein Zimmer mit Balkon erhalten. Auch das Frühstück Im ersten Zimmer gab es leider eine kleine Havarie im Badezimmer.
Es war sauber. Ruhig. Komfortabel. Das Frühstück endet zu früh.
Das Personal war sehr freundlich und aufmerksam, tolle Betreuung durch und durch. Alles in allem, unser Aufenthalt war perfekt! Die Lage ist perfekt für Disney-Partygänger und der Shuttle Service ein zusätzlicher Bonus.
Es war schmutzig und ein schlechtes Preis/Leistungsverhältnis.
Klimaanlage funktionierte nicht nicht in Betrieb war dann Wasser in der Dusche Dreckig und stinkend