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gut für eine kurze Geschäftsreise Das Personal war zuvorkommend Teppich im Zimmer dreckig. einige Wartung benötigt wird. Das Frühstück war durchschnittlich.
Die Angestellten sind immer freundlich und kennen Ihren Namen. Einrichtungen immer sauber und gut organisiert. kostenloses Frühstück sehr gut und sehr schmackhaft. Ich bin immer sehr zufrieden mit ihren Betten und die Zimmer sind sehr geräumig. Die Bäder sind immer sauber und gut ausgestattet.
Das Bett war kaputt.
Das Personal war sehr hilfsbereit und die Zimmer waren sauber. mir war das Frühstück im Preis enthalten und war recht schön. Alles in allem gut! Google Maps führte mich zu der Rückseite des Hotels und die Gegend hinter dem Hotel ist ein wenig befremdlich in der Nacht. Das Hotel hat ein Wachmann und ein Zaun und es ist sicher
Das Personal war sehr freundlich und die Zimmer waren sehr groß und sauber. Das Frühstück war super. Die Luftmatratze auf der wir schliefen blieb nicht aufgepumpt
Gute Lage TV funktionierte nicht die ganze Nacht.
Das Personal ist sehr aufmerksam und sind auf jeden Fall sehr gut ausgebildet Nicht das, was man erwarten würde. Alt, alt, nicht sehr gepflegt. Flecken in der Dusche, Schlafzimmer Teppiche. Gärten sind nicht ordentlich
Sauber, ruhig, komfortabel Zimmer. Das Personal war sehr freundlich und hilfsbereit.
Ich mochte den Stil und das Fitnessstudio im Raddisson. Mein Zimmer roch nach nassem Hund als wir ankamen.
Ich war sehr zufrieden mit unserem Aufenthalt im Radisson. Tolle Lage nur wenige Gehminuten von Downtown Central Market, Nationaltheater, etc. Die Zimmer waren sauber und komfortabel und das Frühstück war großartig. Das Personal war sehr hilfsbereit und zuvorkommend bei allen Fragen / Wünsche. Würde auf jeden Fall wieder hier übernachten. Bar/Restaurant auf dem Gelände war etwas teuer.
The buffet breakfast was great, variety and quantity. Enjoy that! The bed was very comfortable, did a lot of sleeping. The shuttle to the airport was free but it goes on the hour and you need to schedule your spots ahead of time. Not a good place to walk anywhere. We wanted food but the restaurant at the hotel opened at 6:30pm. Better expect to catch a taxi or dodge traffic across the highway to go out. Also the restaurant was expensive for the portions, if you want your value, get the dessert bar for 6$. They will charge you for that bottled water they pour you. Wifi was cutting out a lot. They hotel had seen better days, lacking on the details of maintenance. I was happy for a minibar but was told it was 10$ just to unlock it so don't expect to have a fridge in the room. There was an ice bucket though.
Prices for the food... It was over priced.
The hotel said that the first three floors had no water service and all floors above were booked. However, we went to the fitness center on the main floor and the showers were working fine. The kitchen on the main floor also had a water supply. We found out later that the water line was a lie. The hotel used that as an excuse to send us to another hotel because they had overbooked. The hotel they sent us to had a cheaper rate than Barcelo. The hotel that Barcelo sent us to said that Barcelo over books all the time, lies to their patrons all the time, and sends them to the hotel we were sent to and forces the other hotel to deal with or try to make up for Barcelo's mistakes and poor customer service. Also, one of the reasons we booked this hotel was because of the free airport shuttle service. The shuttle never showed up at the airport. We were told there would be a shuttle at 6:30, at 6:45, we called the hotel and it turns out they never sent a shuttle. We ended up having to get a cab and we were not reimbursed for the taxi ride. For the ride back to the airport, I just booked a taxi because I did not trust the Barcelo shuttle to pick me up in time from the hotel they sent me to. Did not like anything about this hotel.
the grounds were beautiful the location
Staff are highly friendly and bilingual. Some of them at least. It's right off the freeway and a good price for what you get. Gym was hardly there at all. Fitness is important to me.I can improvise thanks to my training but I might as well have done bodyweight workouts. They didn't have someone at the front gate to let me in so I stood there for a while before crawling under the gate to open it myself.
The staff was wonderful and made me feel right at home. Check in and check out was very quick and efficient!! I also really enjoyed my dinner at the pool bar restaurant!! My room was very clean and comfortable as well and the hot water was AMAZING for my bath!! There was nothing I didn't like!!
Breakfast buffet was superior and the lobby, garden and the pool were beautiful. The staff were very helpful and kind. You have to take a taxi everywhere, and the cabs that are available at the hotel charge a premium to get you to your next location. It was $12 for a cab ride to Centro downtown and $6 for the cab ride back.
Nice facility great service and amazing staff! Leaving
Clean room, and spacious The gym was pretty messy, and too much equipment for the size of room it was in.
Nice with free shuttle to airport, comfortable beds and spacious rooms. There were some ants in the bathroom and overall could use more in depth cleaning.
Close to where I work Old carpets that smell really bad. Swimming pool not accessible after 5pm or before 9am (Could bot use them since I am on a business trip) Old elevators with weird and scary sounds
It was a good hotel for our stay in Costa Rica, but because of the location you can't walk to anything, you need a cab to go anywhere. The food at the restaurant, especially dinner, was expensive and not that impressive.
The rooms, cleanliness, modern, convenience, breakfast etc. Nothing, good experience
From the moment we walked in the staff were friendly, helpful, and throughout our stay they were always ready to assist, whether providing an extra towel or arranging transportation. Things you might expect, but with a far better attitude than you tend to find in the USA. The entire hotel was very clean at all times, which is important to me. Toilets allow you to flush paper, unlike many local establishments. Food was consistently fresh and tasted excellent. No genuine complaints. Trying to think what I'd have preferred to be different, the hallways and bathroom were less brightly lit than I'd like, but not bad. The hotel is very much a European style and not intended to look local in any way. My teens were the youngest people I saw there, and it's not set up for young kids. Location is great if you plan to spend time in San Jose but not terribly convenient to tourist attractions...which is true of any hotel in San Jose.
Nicest place I ever stayed in. Brand new luxury.
Loved my rolm because it was very spacious, bed was comfortable, everything was clean except for the trash in the trashcan when I arrived in the room. TV was great with different languages including Mandarin.. Beautiful vien from my room overlooking the city. Staff was excellent, especially at the front desk. They are bilingual and very informative. Overall, I liked the hotel but I did not like the pool area. There were always meetings being held in that area constantly so I didnt have a chance to swim. The pool was small regardless. I did not like the restaurant or the service very well. I would sit down and 20 minutes would pass by without a waiter approaching me and I would sit where they could clearly see me. I then have to flag them down to put my order in. The food was okay and pricey. You could do better at McDonald's in taste and price. The free breakfast there was very nice. Good assortment of fruit, cereal, yogurt, meat, bread, egss, juice, and milk. Location around the area is not the safest. As a foreigner, I do not recommend others to walk alone. Use a taxi.
Nice hotel with a boutique feel. Hot complimentary breakfast, clean, spacious, and updated rooms. Get 100 channels on television, some of which are HBO and English speaking stations and local South Florida news. Beautiful view of the mountains and city of San Jose. Great location. Only a few blocks from city center. Staff friendly and English speaking. Very helpful with reserving airport transfers at a affordable price. Friendly staff. Would recommend. No complaints.
Practical, functional, lively young environment, good breakfast and friendly staff. AC compresors on roof above the 7th floor are not mechanically isolated. First night was like sleeping (not) with the compresor in the room. Staff acted surprised when I asked to be moved. Really? NO SLEEP ON THE 7th!
I liked that there was a bar on site and a pool table. The bathroom was spacious. The night we stayed there, a DJ was playing loud music in the reception area. I couldn't really hear the woman who was checking us in at the front desk.
When we arrived at Aloft, the lobby was packed with people. There was some kind of party going on. The staff told me I they didn't actually have a room for me, despite my reservation. Instead they told us we had to stay at the Hotel Indigo down the street. Indigo was fine, but they charged us more for the room, and it was not the room configuration we reserved at Aloft.
It's modern and with a good location. It feels knew and you'll enjoy the buffet in the mornings. It's definetly for young couples or business travelers Parking is very small if you want to be close to the hotel (only about 8 cars). If there are more than that you'll end up parking at another far away parking they share with other buildings. There isn't a swimming pool
This hotel had it all. I had a long layover and stayed here. It was the perfect place to relax with fabulous ammenities. No complaints! I wouldn't have changed a thing!
Very different experience as a hotel , sort of a club in a constant happy hour. No shuttle to the airport and loud music playing all the time at the lobby .
This is a great hotel with a beautiful lobby, very comfortable guest rooms and a good selection of restaurants. The staff was very quick to respond. My only complaint is that it could be anywhere in the world; it doesn't have any local Costa Rican flavor.
My son gave his Mother and I a trip to Costa Rica for our 50th anniversary present. We started out at the Real Intercontinental. As a former Pan Am employee, who frequented the Intercontinental Hotels (then owned and operated by Pan Am), I can say with certainty.......the Real has maintained the class and luxury that I.H. was always known for. The maintenance is excellent; the sevice impeccable; and the acommodations luxurious. Not to mention excellent cuisine in the restuarants. We enjoyed every minute of our stay. Thank you to the management and staff of the Real Intercontinental, San Jose, Costa Rica. James A. & Norma Byers
I was amazed last week during the inauguration of the new Club Tower at the InterContinental Costa Rica. The rooms are beautiful and luxurious and the spa is just wonderful. The new gym is unique. You will not find something similar in Costa Rica. I am looking forward for my next trip to stay in one of the new rooms. Congratulations!!!
We stayed overnight after flying in late and left after lunch the next day. This place is not that close to the airport and the most direct way there involves some winding around back roads. So you either will get charged by the taxi to go all the way into San Jose and back out on the highway or you see some local scenery that will make you worry the driver is trying to rip you off. Price is reasonable by US standards but a little high compared to other options in the area. Figure in the price of the taxi and relative distance from airport and downtown. It is located next to a big mall and business area, but that was not why we were visiting CR. The room was fine. Comfortable and all the usual amenities of a nicer hotel. Unfortunately, smoking is allowed in the open lobby, so smoke permeates to the upper floors. Water is generally safe to drink in CR, but just to remind you, there is a little sign in the bathroom that tells you they filter the water. No need to pay for the bottled wa...
I was very happily surprised by service: at frontdesk, at restaurants, event organization overall... everyone willing to help, and very friendly. A couple of highlights: the sushi restaurant is very good quality and reasonable prices...the beds are very comfortable...\nThe hotel is also strategically located close to all hotspots in town, the Escazu and Santa Ana areas...I highly recommend it!\n
This is a beautiful hotel with an extremly relaxing and luxurious pool setting. We used all the amenities including the gym, pools, spa and restaurants. The waiters, waitresses and spa employees were the nicest I think I've ever encountered at a hotel. Their professional and friendly service continued all week long! Which is why we were extremly shocked to witness the unprofessional and unaccomodating managment staff. We had to wait 2 hours for our room to be ready even though they gave us a specific check in time. Then for the 11:30am scheduled checkout they called us at 6:00am becuase they could not run our credit card on the restaurant tabs (we prepaid for the hotel). That was frustrating being woken up on our last day of vacation when we had a long day of travel ahead of us. Lastly, my husband stepped out of a restaurant to speak to a manager because the table next to us had a child that was standing next to us scream singing and pounding thier feet dancing along with the father. I...
Meine Schwester und ich waren für eine Nacht im Hotel Aranjuez. Der Service war unglaublich und das Zimmer war sauber und komfortabel. Wir waren nervös, weil wir nichts gutes über San Jose gehört hatten, aber wir fühlten uns sicher und willkommen, sobald wir im Hotel ankamen. Die Angestellten an der Rezeption gaben uns tolle Empfehlungen für Restaurants und Aktivitäten, und das Hotel ist in der Nähe zahlreicher Sehenswürdigkeiten. Ich würde definitiv empfehlen, hier zu übernachten!
The hotel staff was excellent with communication and accommodating my needs. The rooms were spacious, spotless, and well stocked with necessary items. The hotel is a bit secluded and not within walking distance of anywhere, really.
We've stayed here before and things were better then. This time we reserved a crib ahead of time, and when we arrived we were told that the crib is on its way. 30 minutes passed and still no crib and no word from anyone. I called reception again and they said that the crib was not coming anymore since they didn't have one for us anymore. They didn't offer any solutions, just said no crib. I asked if there is a small bed they could wheel into our room and finally they agreed. Also there were a few blood stains on our bedsheets. Gross. I told all of this to reception when we checked out but they showed no concern.
I have enjoyed staying there for the last 3 years and will continue staying there I enjoy the Casino and the staff there I don't have anything to say that I didn't enjoy
The Sheratons transportation service is highly over priced use local cabs . They charge almost double the normal rate for shuttle service The shuttle service is highly over priced and they don't know where they are going
Die Entfernung zu allem. warmes Wasser. Vernünftiges Internet. Gute Qualität der Bettwäsche und Bettdecke. Das Bett war sehr hart. Fernseher funktionierte nicht gut. Keine Mikrowelle. Dünne Wände, man kann alles hören. Keine Handtücher werden zur Verfügung gestellt. Der Eingang unten macht viel zu früh zu.
We only stayed here one night before we left San Jose, but it was amazing. The staff were very helpful. They taught us a few phrases we needed to know and told us where we could get our money exchanged. They also gave us a few suggestions on where we could find a good meal. The rooftop hottubs were awesome. We went up there and relaxed and watched the stars. It felt as if we were miles away from the city, yet in the middle of it! There's also an amazing little bakery just down the street! The room was clean and cozy. The area we were in was like being inside a hotel, yet still outside. It's a great place to stay!
Upon arriving in Costa Rica, Hotel Grano de Oro was the first hotel my girlfriend and i stayed at. What i thought was going to be a decent place to catch some sleep before we headed north in the morning, turned out to be an amazing place, both modern and historic. The hotel is impeccable, the service - second to none. Though not as centrally located as some option, i found that this was not such a bad thing. A nice quiet evening in one of the two tropical hot tubs, was perfect after a long flight. And then there is the dining... The dining here, though not as traditional as some smaller places closer to the heart of the city, is top notch. Many locals agreed. There is also a great outdoor patio bar for those that want to unwind, which i did not hesitate to take advantage of! The ambiance is beautiful, and an extended awning makes even rainy evenings enjoyable. If you are staying in San Jose for any number of nights, this is a fantastic place. It is a bit of a walk to get to the cen...
The restaurant in the hotel is wonderful. Staff is extremely helpful.
This is a gorgeous hotel right in downtown San Jose. About 20 minutes from the airport ($25 USD cab ride) and within walking distance (15 min) from the main plaza for shops/market. The staff are excellent. Everyone speaks very good english, very friendly, helpful and make you feel welcome. Security is also good with visible security out front of the hotel after dark (important in San Jose). We stayed two nights in a regular room with a small terrace and loved it. After returning from our coastal vacation we stayed another night in the top floor villa suite. This suite is fantastic and I definitely recommend it for someone who wants to spend the extra money for a memorable night. I highly recommend this hotel if you are staying in San Jose.
We have stayed in as well as visited other hotels in CR and nothing compares. We are very critical of a hotel's cleanliness, staff, smell, etc so believe me when I say this place is SPECTACULAR!!! It is exactly what one would expect a nice hotel in this part of the world to be. The rooms are inviting and relaxing as is the rest of the hotel. Bellhops meeting you curbside with umbrellas when it's raining is a small example of the service you will receive. Breakfast in the courtyard is a must. Even if you aren't a millionaire, you'll feel like one before the end of your meal. The atmosphere, food and staff were all top notch. Grano De Oro is a unique and personable hotel unmatched, period.
This hotel needs remodeling. It looks old and the rooms are old fashion with very low ceiling and old and noisy a/c units. the breakfast plan included with the room is not buffet and honestly is very small portion. Infraestructure and poor breakfast.
The staff was very helpful. Or original room did not have the right beds for 4 adults. They immediately found us a better room, no questions asked.