Hyatt Place Charlotte Downtown

Fantastic value for a large clean and comfortable

Positiv: The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome.

Negativ: We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.

Positiv: The location, staff, and room were great! Very helpful staff and comfortable beds.

Negativ: They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.

Negativ: No parking and pool is on same floor as upscale restaurant.

Positiv: The staff was great. Marvin is an excellent staffer. He was helpful and friendly.

Positiv: Great breakfast in the morning and great nightlife at the bar with amazing rooftop patio.

Negativ: Internet connection never really worked so we didn't make use of it.

Staff was great!

Positiv: It was my first time in Charlotte, staff left a very good impression!