Charlotte Hotels

How close to the epi center

Valet cost and how long the wait to get our car was

There was an issue with the shower which they came to repair as soon as I notified them. For my inconvenience they gave me a complimentary breakfast. I wasn't really bothered by the issue but the consideration the hotel showed me guarantees that I'll stay with them the next time I'm in Charlotte

No Robes In The rooms

Excellent hotel in every way, except was a little too expensive.

Price was too high .

The room was decorated very nicely.

The alarm clock and one of the phones was not working properly. When I told the front desk, they said the hotel was at capacity and they couldn't do anything to help.

I enjoyed the atmosphere and how quickly I was checked in. The room met my standards but wasn't above or beyond.

I sat waiting at the bar for 20 minutes without any acknowledgement from the employee behind the counter and the bartender never showed up. I won't be returning to this Hyatt, next time I'll try the other one a few miles away.

Room was adequate Room was clean Breakfast food was good Staff friendly and available Heating/cooling system worked well

Bar soap - face and bath - didn't seem quite up to par with other hotels and if this is the only "issue" no problem, but it didn't lather or have a pleasant smell. I did appreciate the smaller size so there would not be so much waste.

The only problem I had was low water pressure. Everything else was good.

Nothing

I'm a half glass full type of guy, that being said this hotel was absolutely terrible and that's being nice. I pulled up to the hotel and there was a man outside yelling and cursing. This man walks by my car and eyeballs me like I shouldn't be there. The pictures on the website are a fraud and look nothing like the photos. When I was checking in the lady at the desk had her boyfriend or whomever at the desk with her which looked very unprofessional.

Not even the price could make Clark like this place.

Hotel was run down. Pictures on website had to have been 15 years old or photo shopped. Front door had been damaged from prior break in. Room smelled badly. Sink would not drain. expressway noise was too loud to sleep. First time I ever stayed in a room and wanted to leave as soon as possible. Had to rest for 4 hour ride back to Atlanta. Entire area was blighted. would not have gone near ice machine. Residents were loud. Red Roof Inn is off the list.

Pool

Pool

I loved the hotel itself. It had a front porch and it was clean.

The breakfast was the worst breakfast I have ever experienced. They keep a fridge full of microwaveable sausage biscuits and cheese and egg bagels with a bowl of hard bowled eggs. It was not good and cannot be cost effective.

Everything was good

Check out was really easy

I found a coco roach inside my room and if you thought they would do something about it you're wrong. They wrote the issue down till maintenance takes care of it.

Hotel staff was friendly and helpful, assistedwith everything requested immediately and professionally.

Hotel reservation was for two queen beds, received one queen bed. Parking garage was full with no reserved spots for hotel guests causing me to spend half the hotel rooms cost just to park my car for the night. Requested she mattress which staff promptly sent up, minus any blankets so had to request that to show up. Room must of been right over club because we could feel every bass hit until 230 I'm the morning. After the club let out you every for truck passing by felt like it was in your room from how loud it was. The bathroom was a handicapped accessible style and the hand held sprayer was dirty with black marks and crud ask sounds the mount connecting it to the shower. I've stayed at aloft before and never had these issues I'm guessing it's dependent on which section of the hotel you get. But this stay will have me seriously considering the extra 30 bucks to stay at omni across the st.

Location was great and in walking distance to all activities

The room and the entire hotel were well cleaned and comfortable. Breakfast was good!

Older facilities. There were bubbles in the drywall that hadn't been properly repaired, the faucet set screw had been replaced with a drywall screw that didn't fit, the carpet is nearing the end of it's life.

It really was as clean as they said it was. The included breakfast buffet was stocked, fresh, tasty and varied. Cookies available at check-in! Woo Hoo! It's just a little thing but it sure was nice.

I really had to think hard about anything I didn't like. The Front Desk didn't have access to the kitchen to refill coffee amenities, like cream and sugar, after hours. They ran out by 10:00 PM and I had to leave my group and run up to my room to put cream in my coffee that I got from the kiosk in the lobby. It wasn't a big deal to me but it might be to someone who had a bad night.

The facilities were well kept. The room was quiet. The staff and people of Charleston seem to be as nice as any where I have travelled to. I am very impressed with Charleston.

Excellent service. The concierge was very helpful at arranging for cabs and dry cleaning during my stay.

Very convenient location and comfortable room. We arrived late evening and only stayed one night so not much time there. Office staff was friendly and efficient.

Room on first floor next to parking lot was quite noisy from people coming and going into the early morning. Also heard noise from adjoining room.

Bed was comfortable.

Roaches everywhere. Drug users & prostitution going on outside. Dirty carpets. Dirty tub, toilet & couches.

As their name suggests, you find all the things you would expect to find at a Marriott. Very clean from bottom to top, comfy beds, nice views of the city (maybe not from every room), extremely conveinient downtown location, and very friendly staff. I stayed on halloween for $100 on kayak and the front desk staff were in costume and very nice! I'm usually wary of booking through 3rd party sites having worked in hotels and having seen all the issues that arise. However there were no problems, no extra fees (other than parking which was stated online), and no regrets. I would definitely stay again.

I didn't like that i had to pay to park only one car. i did know before hand about the fee but it still seems like bulls**t to pay to park in the garage of the hotel you're staying in.

This hotel was eAsily accessible to the airport & a few places to eat. The breakfast was filling and good.

The shuttle from the airport that was advertised never showed up at the airport after waiting an hour and I resorted to getting a cab. The drapes in the room weren't designed to close, only the sheers. I would like drapes that close. I would have liked to have had an indoor pool.

The hotel is just ok. The employees are friendly. The thing that makes the hotel so great is that the friendly employees allow free extended parking for hotel guests traveling out of town at the airport. They run a shuttle every 30 minutes to drop you off and they will pick you up upon return from your trip when you call them at the baggage claim. This saves you valuable time when going on a trip and it may cost you just a bit o time waiting on the shuttle upon return. But, you save the parking fees at the airport.

Very friendly staff Great shuttle service Rooms are fairly priced.

Location and price were good. The sheets were clean and there were no bed bugs. Breakfast was standard fare.

The shower curtain was dirty and the tub had light residue buildup. The staff was slow, unfriendly, and let the phone ring for several minutes while I was checking in. The hotel smelled of cigarette smoke and it was obvious the owners don't care to keep the place nice.

The staff was so friendly, even jumping my battery when my car died.