Hotels in University City - Charlotte

Positiv:: Excellent Staff! Spacious Rooms! Very Clean! I would recommend this hotel to anyone!

Positiv:: I worked for Home2.. it's the ONLY hotel I will stay at.

Negativ:: Pool wasn't working.. this was my main purpose for coming to this Hotel

Positiv:: The rooms are large and well kept. Infact one of the larger rooms that we stayed in during our US trip. Did not spend a long time at the hotel ..just a quick overnight stay. The breakfast is quite basic though but then we were there only for a short halt enroute to atlanta...Good staff at the counter.

Negativ:: better break fast .Probably the hotel is in a different category

Positiv:: No

Negativ:: I will not recommend this hotel to no one they have roaches it was nasty.. It's not worth the money was not satisfied.

Negativ:: The bathroom was not as clean as I would have liked.

Negativ:: Customers should have the option to block out the sun early in the morning with black out or dark curtains

Positiv:: Sehr schöne, geräumige Zimmer. Inkl. Sofa und kleiner Küchenzeile. Sofabereich kann mit einem Vorhang zu Schlafbereich abgetrennt werden.

Negativ:: Innenpool eher klein. Ambiente eher nicht so toll

Positiv:: Free breakfast was plus, but it was a nice quiet “stay-cation” with my husband! Will go back soon!

Positiv:: It's comfortable, modern and quiet. The staff is great, professional and welcoming. It's very near IKEA.

Positiv:: Spaciousness of the room

Negativ:: TV mounted on wall

Positiv:: Breakfast wasn't good at all.

Negativ:: Breakfast

Positiv:: Good amenities in the room, and a modern hotel with interesting design. Also, a good variety of breakfast items.

Negativ:: The policy not fully communicated to us that there would be no room service at all, inlcuding emptying of waste baskets, during our two-day weekend stay. Summary information provided in writing in the room does not clearly communicate this. Also, probably needed more staffing to help keep up with a busy Sunday morning breakfast area.

Positiv:: The property and staff were great. However the AC in the rooms are so loud you can’t sleep or hear the television. I would of gotten a better nights sleep outside.

Negativ:: The fire alarm at 11:30 at night with the irritating hvac unit all night long. This experience kind of defeated the company motto of well rested.

Positiv:: I was overcharged for the price i booked at booking.com. I also told front desk disgusted with ant problem in my room. Not looking to stay here again and will not recommend to friends.

Negativ:: Ant problem and overcharged for room.

Positiv:: Terrific overnight stay. Clean, comfortable and convenient.

Positiv:: Location is wonderful and the rooms are clean. There is a shopping center right around the corner. Also breakfast included and it was delicious.

Negativ:: We had noisy neighbors on our second night but was handled well by the staff.

Positiv:: The cleanliness of the hotel was apparent.

Negativ:: no shuttle service available.

Positiv:: Clean

Positiv:: My son and I took a week long vacation that started in Charlotte. Out of all the hotels from SC to NC and campgrounds we stayed this was by far the nicest.

Positiv:: Brand new hotel. Super Clean. Staff was very helpful.

Positiv:: Staff, location

Negativ:: Bed bug bite, musty smelling room, loud AC

Positiv:: Nice and new!

Negativ:: Carpet stain

Positiv:: I liked the patio outside for smokers. I liked the cleanliness and the comfort of the bed and pillows

Negativ:: There were no take out menus in the room.

Positiv:: Das Personal war sehr hilfsbereit, das Zimmer schön und geräumig. Ich würde nicht mein Aufenthalt anders behandeln.

Positiv:: Pool

Negativ:: Pool

Positiv:: Everything !

Negativ:: N/A

Positiv:: Sehr sauber, tolles Frühstück, gute Lage.

Positiv:: Loved the roominess of the hallways and the room. The lobby was nice and inviting. All staff members were very polite and greeted with me with a smile. The room was extremely nice

Negativ:: I honestly can't think of any issues that I had. I loved it so much that I went ahead and booked rooms for the following 2 weeks!

Positiv:: location and staff was very friendly

Negativ:: bathroom needs re-modeling. The bathtub and shower walls could be improved, it just didn't look clean.

Positiv:: Nothing, oh, the WiFi was pretty good.

Negativ:: It was dirty, old and stained.

Positiv:: It was very clean, beds were comfortable; nice shower and happy to have shower gel, shampoo, conditioner, body lotion available along with the soap. Nice little amenities we've found not all hotels carry. Breakfast was very good. Most of the staff was very friendly and helpful. The location worked for us as the family members we came to visit were less than a mile away. The price was very reasonable.

Negativ:: The first person who greeted us when we arrived early at 12:40 (I'd requested an early 1:00 check-in when reserving) said there would be no rooms available til 2. I was very disappointed and didn't know what to do so long, but she suggested going shopping. After travelling 5 hours, that was not going to happen, as I have a health issue and needed to lay down, the reason I'd MADE the early check-in request. She took my cell phone number and said she'd call as soon as a room was ready, so we sat in the parking lot in 90 degree weather with the car running until my husband went inside at 2 and asked, as my phone never rang. At that time she offered us our choice of rooms on any of the 4 floors, and I chose 1st floor for ease of access. But yet she hadn't called me as promised, and I was so angry at that point! I said something to her about that and she brushed me off. I always keep my word to people and expect someone who represents their employer to also keep theirs. I was happy to never have to deal with her again, and every other employee was wonderful - the rest of our stay was very nice. I won't give less than a perfect rating to the business because of one ignorant employee... lesson learned -talk to a manager when someone doesn't do their job correctly.

Positiv:: Love the property this was my second time staying and my kids love the pool and the breakfast in the morning. The staff is nice and pleasant.

Negativ:: Nothing

Positiv:: I loved the staff, the front desk was super helpful, I asked for a crib and they didn't have it available. I left to get dinner with my family and when I came back they had the crib at the desk for me. They went out of there way to make sure my son had somewhere to aleep. The hotel room was really clean and welcoming.

Negativ:: There was nothing I didn't like.

Positiv:: I liked it because there was a door, good breakfast, pool, fitness center, and pretty interior. Also, I liked that it was clean with good housekeeping. The fridge and coffee bar area were also helpful. Good business desk! Excellent business suite!

Positiv:: For 83 dollars with tax you can't complain to much nor expect a 5 star experience. For a 2 star its pretty good. The breakfast was good, pool was a bit icky and the workout room is tiny. Parking was good,,all in all you can't go wrong for 80 bucks! oh...no bed bugs!!!

Negativ:: Shower..bathroom needs updating

Positiv:: The breakfast offered was hot and you had plenty of items to choose from.

Negativ:: The upkeep was pretty bad. I'm guessing it's an old hotel needing a good make over.

Positiv:: Good breakfast

Positiv:: Sauber. Freundlich und entgegenkommend

Positiv:: Die Zimmer waren sauber. Das Personal war freundlich. Kostenloses Frühstück einfach perfekt

Positiv:: The room and customer service

Negativ:: The fumes because they were painting the bathrooms .

Positiv:: Front desk staff very courteous and helpful.

Negativ:: Had to wait for room to be cleaned late in day. Breakfast could have been bettet.

Positiv:: The bed I slept in was very comfortable

Negativ:: The front desk clerk came to my room and thought I was smoking in the room and asked me to leave and I tried to tell him I didn't smoke and I got down stairs he told me to go to the Atm and get 50$ out and pay him to stay I told him over and over I didn't smoke cigarettes but he insisted that I paid him the 50 so I could stay!!!

Positiv:: Everything

Positiv:: The bed was amazing

Negativ:: Breakfast could have been better. Need options for those that dont eat pork.

Positiv:: Yes

Negativ:: Everything t

Positiv:: It was very nice and clean great on price and not far from where we were going! Friendly staff, good breakfast, very comfy rooms!

Positiv:: Quiet and comfortable.

Negativ:: Concern over safety of vehicle in parking lot overnight.

Positiv:: Room was set up nice and inviting, It was nice and quiet going to stay an extra night

Negativ:: Clean and inviting

Positiv:: Beds were comfortable, rooms were clean, and the staff was great!

Negativ:: The owner doesn’t like to open the pool at the stated time when the weather is permitting.

Negativ:: The bathroom tub could have been cleaner

Positiv:: The cleanliness of the rooms and the helpfulness of the staff members.

Negativ:: Nothing

Positiv:: Wie hilfreich das Personal war.

Negativ:: Die hinteren Platten auf dem Herd funktionierten nicht

Positiv:: Room was nice and beds were good.

Negativ:: Not sure.

Positiv:: The breakfast was great, had a really good selection of things to choose from. Would definitely stay again if we are in the area. Room was so clean and roomy.

Positiv:: breakfast was good, pool was great, staff was helpful, lobby was nice, full kitchen and living room in suite was great

Negativ:: one room was amazing, another room had what appeared to be black mold in the bathroom above the shower and it smelled like smoke. the kitchen light was also very dim. The first room we had was immaculate though! So it's a gamble what you may get

Positiv:: This was without a doubt the best hotel breakfast I have ever had. I thanked the kitchen staff as they were amazing. I was impressed that even though breakfast ended at 10:00 on Sunday fresh food was still being brought out at 9:50am. The food was fresh and well cooked, I wish all breakfast at hotels could be like this.

Negativ:: I appreciated that the hotel is smoke-free but I feel this is not monitored very well, I noticed an abundance of cigarette buts littered around the property, the person staying in the room next to us spent a lot of time outside their front door smoking over my stay so the entrance reeked of stale cigarette smoke. When we went to the pool on Sunday night there were at least 6 people smoking.

Positiv:: Location was perfect; we were there for a concert uptown one night and at PNC another so it was a good middle ground. We enjoyed the stay and would recommend highly!

Negativ:: Breakfast could go longer- we did not wake up until too late; perhaps until 11??

Positiv:: Very courteous staff that mad an extra effort to make sure we were happy!

Positiv:: The property was clean.

Negativ:: Lights outside had large cobwebs and spiders on them. Also if you give military discounts they should be included. Told the receptionist that I was Military showed my ID card to verify. Get the bill and no discount. Very disappointed about that.

Positiv:: Staff was very accomadatimg and the breakfast was fantastic every morning.

Positiv:: Kitchen staff, and food excellent!!! They went above n beyond. My wife n i dont eat beef or pork and they made frash turkey saugage! Thanm You, we appreciate y'all! Silver members

Negativ:: Front desk staff was great when i checked in but went after that! No same fronk desk that checked us in.

Positiv:: The breakfast was BOMB!! The rooms were very spacious and we were very close to everything needed

Negativ:: The first room I stayed in (249) the A/C was very loud. There was also a old dirty bandaid on the bathroom floor on the side of the toilet the made me cringe

Positiv:: Location was central to all my weekend activities. The price was affordable and breakfast was appetizing.

Negativ:: Space was a little tight. To much noise coming from the room above.

Positiv:: Updated room instead of being out dated. Clean and convenient.

Negativ:: Would have been nice to have had gravy, sausage and /or bacon on the bar. We were told they had different cooks on weekend but not everyone eats chicken for breakfast. When checking in we signed our credit receipt for 80.10.to be desired from our checking. Only to find out after we got home 160.20 was taken out of our checking. If the room total was 160.20 then we should have been told that not lead to believe we got the room for 80.10. Wasn't aware of any charge for holding the room. Have never been charged that any where else