Hotels in Charlotte - in der Nähe von: Bechtler Museum of Modern Art

Positiv:: Die Einrichtung.

Negativ:: Bars und Restaurants nicht offen beim einchecken.

Positiv:: The hotel was great, located in the heart of downtown Charlotte. Very nice property and the staff was very friendly. everything was clean and comfortable. Short walk to Bank of America Stadium. I would definitely stay there again.

Positiv:: View

Negativ:: The balcony was the size of a matchbox :(

Positiv:: I LOVED the decor. Beautiful place. Made me feel good just sitting in the lobby. The room itself was gorgeous.

Negativ:: It's silly, I know, but I could have used instructions on how to use the elevator. Apparently, you have to punch in your floor and then show a special, fairly invisible keypad your room key (all good so far) AND THEN the system tells you which elevator you have been assigned to? What's up with that? I've lived and worked all over the world but have never been "assigned" to an elevator. Anyway -- instructions would have been useful. I also had trouble figuring out how to get to the rooftop lounge and was disappointed to learn it would be closed on Sunday. This was a problem with me, since the whole reason for me being there was to meet up with a friend whom I had not seen in decades, and the rooftop lounge was our target. We survived -- going out in the rain to a local restaurant -- but it wasn't ideal. Other than that -- perfect hotel.

Positiv:: The welcome by the staff and the overall atmosphere of this hotel was outstanding. The rooms are spacious, bright and clean - everything we love about a hotel!

Negativ:: No tea / coffee making facilities provided and the provision of a mini bar stuffed with products is not a welcome thing. Prefer an empty fridge. To be fair, a kettle was provided when I asked, but no cups, no tea, no coffee and the milk that I did remember to ask for didn't arrive.

Positiv:: Beautiful hotel.Great great location. Definitely worth a 5 star rating.

Positiv:: Nice accommodations

Negativ:: They’re rooftop restaurant was closed all day and night for a private party- this was the primary reason we stayed there and had looked forward to it for a long time. We got a text the day of our reservation informing us - we were unable to cancel due to the no cancellation rate we received from you. Probably won’t return - nor would I ever go with a no cancel rate again . Very disappointed

Positiv:: Everyone at the hotel was polite and offered assistance everywhere we turned. The staff was able to help answer any question we had, from the cleaning crew to the valet. I would 100% recommend this hotel to others.

Negativ:: None

Positiv:: Everything was top notch. Very pleasant

Positiv:: It was beautiful!

Negativ:: Pricey but close to why we needed to stay.

Positiv:: Staff Location Rooms Rooftop bar Toiletries

Positiv:: location safety clean modern

Negativ:: I hotel fairy should definitely take a star away from them. after speaking with 3 front desk personnel, no one could provide a GPS address that takes you to the parking garage. This resulted in me and my guest walking down the street with our bags. Ummmmm NO! you dont get 4 stars why your guest carry their own luggage. the 4 teenage vallet/bellhops/frontdoor ppl, who were playing and goofing off thought it was funny. the oldest of the four chuckles and says see ya finally found it as we walk up. No one has yet to offer to help, grab some luggage, do anything besides look at us stupid. then the front desk personnel all, with the exception of one young lady, looked at me like I was speaking French, when i informed them that the Google physical address dumps you on the opposite side of the hotel. Which is why i had asked for a GPS address. The evening staff were rude, unhelpful, and ill prepared for this position. If you know what 4 and above star hotel means, then you will be disappointed with the level of customer service received. However, the hotel itself was nice, very clean, and a great location for a football game. If that is all you are looking for stay closer. If you are looking for luxury, don't even bother or check up during the daytime. the morning staff was like night and day. Oh and the bed didn't sleep well!

Positiv:: Very nice amenities great location close to all the action

Negativ:: I would have to ask the stuff twice for things like towels or a blanket

Positiv:: Staff was very friendly and polite...

Negativ:: Everything was great!

Positiv:: Beds were comfortable, bathroom was spatial

Negativ:: Breakfast had limited choices

Positiv:: Location and clean...good breakfast

Negativ:: The location was good and the property was very nice but I had two complains. My friends and I went to Charlotte for my birthday (all females) and some random drunk man was constantly knocking on our door and screaming! I called guess services to tell them about it and nothing was done! That made my visit scary and uncomfortable! Then my second complaint is the price I was quoted for the room was not the price that was charged to my card. When I talked to guess services (the night auditor) she had no explanation so we both stood looking at each other with this confused look! Smh! For those two reasons alone I would not stay at this hotel again nor recommend it to anyone!

Positiv:: Schöne große und saubere Zimmer, sehr zentrale Lage

Positiv:: Very clean, modern, excellent views. Excellent amenities. Fantastic convenient location with wonderful staff. Incredibly comfy bed.

Negativ:: Initial parking was a bit confusing.

Positiv:: Friendly staff

Negativ:: We weren’t able to have access to the roof top

Positiv:: Bathroom was nice. Very clean room. Excellent customer service.

Negativ:: No pool/entertainment.

Positiv:: It's always a pleasure to stay at Springhill Suites! The beds, bathrooms, breakfast, and overall hotel is great. The location is perfect!

Negativ:: Bathroom door is tricky to latch, but that's it!

Positiv:: It was 50 feet from the spectrum center.

Negativ:: Cost.

Positiv:: Hot breakfast was great, all staff were incredibly helpful and super friendly. The room was very clean!

Negativ:: train system next door was a little noisy, and was not a big fan of the "required" valet parking.

Positiv:: All was great. Fantastic facility, staff and location. Would have loved bacon as a breakfast option but the eggs and spinach and fruit and oatmeal were great!

Positiv:: Betten

Negativ:: Das Hotelpersonal war steif

Positiv:: Hotel in jeder Hinsicht ausgezeichnet, außer dass es ein wenig zu teuer war.

Negativ:: Der Preis war zu hoch .

Positiv:: Location is very good, staff is very friendly, rooms were clean

Negativ:: Booked a king size bed but got double beds, parking was expensive, due to construction going on in front of the hotel is was a bit noisy

Positiv:: Warm greeting from staff. As we waited in line to check in we were offered Prosecco. That was a nice experience! The staff was friendly and cheerful. Our only glitch was upon departing we were forgotten by the valet and waited a full 30 minutes for our car. A good location for attending a concert. We were able to walk to our restaurant for dinner and then to the concert right around the corner.

Negativ:: Valet delay when departing.

Positiv:: Love the location and the hotel! The staff Corrine was wonderful! Great valet staff..... the room was beautiful! Will def stay there again....absolutely love the vibe in downtown Charlotte! Perfect location!

Negativ:: The construction but that’s temporary

Positiv:: Modern Design and Alexa

Negativ:: N/A

Positiv:: Great new and modern rooms. The hotel is perfectly situated in the heart of the city. We liked the modern but still cosy atmosphere of the restaurants. Great kitchen atmosphere. A special big thank you to chef H.C. For his delicious home made honey pecans and the recipe! We will come back

Positiv:: Enjoyed the location down town. Easy for us to check the area for eateries and a good beer and go to a MiLB game.

Negativ:: Didn’t like the pillows. The bathroom door/walls are very thin to the room, doesn’t feel quite private.

Positiv:: This was the worst experience ever.

Negativ:: Everything

Negativ:: Noisy! Super thin walls. On a noisy street that was busy all night. The morning there were young adults running round and yelling in the halls for hours in the morning, a baby crying could be heard next door due to the thin walls with no sound isolation, and to top it all off there was this annoying 5 second loop of elevator jazz playing over and over and over and over coming from somewhere all morning long.

Positiv:: Nice beach

Negativ:: Clogged

Positiv:: Up to date, modern, very nice and comfortable. Great location. Staff members were five star all around.

Negativ:: no, everything was fantastic.

Positiv:: Waffles and Chicken

Negativ:: N/a

Positiv:: Absolutely nothing

Negativ:: Management

Positiv:: Sehr sauber. Freundliches Personal. Das Essen ist gut. Schön und das Bett war komfortabel!

Positiv:: Valet ist super

Negativ:: Ich hatte eine geänderte Reservierung mit einem besseren Preis und der Manager Darron agierte, als ob ich es aufmache! Nicht zufrieden mit seinem Umgang damit.

Positiv:: I didn't eat Breakfast. The Staff were all excellent. Manny helped me tremendously with my luggage. So did the Gentleman who was available at my check-in. The Front Desk Staff helped me a great deal with replacing my key, when I would accidentally leave it in the room(which happened to me twice!) The Location was very close to the Spectrum Center, which is the venue where I wanted to go. I got Room Service, after the Concert on Friday Night. Very Nice, prompt delivery of my order.

Negativ:: Was there a Free-Breakfast option? I didn't know, that is why I am asking. I would've liked more Vegan Options on the Room Service Menu.

Positiv:: Location to Bank of America Stadium

Positiv:: Clean and great customer service!

Negativ:: When I checked in our room smelled very musty. Had to change rooms.

Positiv:: Location

Negativ:: Its antiquated. I’ve traveled and stayed at much better Westin Properties. I wish you guys would upgrade like the international hotels. Marble floors, etc.

Negativ:: Bed pillows were very flat made it hard to sleep.

Positiv:: Well located with lots of open space

Negativ:: The holes in the curtains The loud drilling underneath us from a neighboring room starting at 8 am The overcharging compounded by the difficulties and excuses in repaying us ( still on going )

Positiv:: Every detail was great!

Negativ:: Possible mix up on my end.....thought we were getting a double bed room, ended up with a king! Anywho, slept great!

Positiv:: Excellent location for visiting Uptown Charlotte! Staff friendly and accommodating! Would definitely recommend.

Positiv:: The location was outstanding! It was within walking distance of down town attractions.

Negativ:: I did not like the $25 per night parking. I also didn't like that the clerk upsold me to a room with "a view" that included construction. A waste of an additional $80 ($--- per night). The rooms are also on the small side. Didn't live up to Westin brand.

Positiv:: Nothing

Negativ:: The hotel staff was horrible. The front desk was the worse. If you asked them something it was almost like you were bothering them. The price for parking is outrageous . I visit Charlotte all the time. I wil Never go

Positiv:: location, friendly staff, comfy heavenly bed

Negativ:: the first room I checked in to had a strong odor of smoke, so I switched my room with no issues. The front desk needs more agents during peak check in times. The lines were very long with just 2 agents at the front desk on a Saturday.

Positiv:: Super Aufenthalt in jeder Hinsicht ... vom Parkservice bis zum Zimmerservice ... ich würde wieder hier übernachten, wenn ich die Chance hätte. Sicherheit war auch lobenswert

Negativ:: nichts

Positiv:: Si

Positiv:: Kaugummi

Negativ:: Die Zimmer ... Die Pagen

Positiv:: Lage, Preis

Negativ:: Klimaanlage konnte das Zimmer nicht unter 72 Grad Fahrenheit bringen

Positiv:: War einfach nur auf der Durchreise durch NC und brauchte ein schönes Hotel für einen anständigen Preis und ich war erstaunt über das Angebot, das ich im Hotel bekam, 7 Sterne wert! !!

Negativ:: Die Zimmer waren geräumig und modern, die Betten und Kissen sind sehr gemütlich, Bad war sehr cool! !!

Positiv:: Der Service schrecklich. Lächerlich Bedingungen und Regeln.

Negativ:: Being charged über $200 für ein false Beschwerde über Lärm, zweimal. Nicht einmal informiert uns über die Rechnung gestellt. Personal wirklich sehr egoistisch.

Positiv:: In unmittelbarer Nähe zu Restaurants und Sehenswürdigkeiten.

Negativ:: lange warten bis zum Check-in

Positiv:: Wie sauber und freundlich

Positiv:: Großartige Unterkunft und Teilnahme an einer Show in der Arena, nur ein paar Blocks entfernt. Wir gingen zu einem tollen Dinner und dann weiter zur Show und danach zurück. Es war perfekt!

Positiv:: Die Nähe zum epi Center

Negativ:: Der Parkservice kostet und die Wartezeiten auf unser Auto war lange

Positiv:: Alle super nett und freundlich.Aalles in der Innenstadt zu Fuß erreichen.

Negativ:: Keine Mikrowelle oder Kühlschrank im Zimmer.

Positiv:: Tolle Lage. Das Personal war exzellent. Sehr freundlich.

Positiv:: Everything was amazing!

Positiv:: Very professional and well kept rooms

Positiv:: Great Staff Very helpful accommodating and welcoming. I also liked no carpet in the room. It felt cleaner.

Positiv:: No food..bed was fine but no rug..I didn’t really like all wood floors. Also could hear TV through wall

Negativ:: Add carpeting ..executive lounge was dingy and food was below,par

Positiv:: Parking was hassle free and was greeted by an attendant that answered my questions far as parking ... the front desk employees were very courteous, promp , and professional... our room was very clean and room service was fast and delicious ! The server was very pleasant and professional ! Thank you for a great stay !

Negativ:: Wish the floors had some type of vending or snacks available in room. Other than that the hotel experience was awesome

Positiv:: Wonderful evening meal, fish and chips and burger. Fantastic breakfast bar.

Positiv:: It was fabulous!

Positiv:: Firm pillows and quiet floors. Cool shower with plenty of hot water

Negativ:: Dust on end tables.

Positiv:: Did not have the eggs. I thought $20 for a breakfast buffet was a bit much when I can only eat a small amount of food for breakfast.

Negativ:: You could have had keurig machines in every room like they have at Holiday Inn Express. Or at least free coffee canisters in the lobby 24 hrs a day like other hotels and a vending machine for sodas and snacks. The front desk only had a limited amount of snacks when I came home after my concert.

Negativ:: There were several areas where there were some damages in the bathroom. And the water would not drain well in the tub.

Positiv:: The room and shower design was amazing!

Negativ:: Parking. Usually Hilton locations do not charge extra for parking but I do understand the reason why especially being located downtown.

Positiv:: It a great hotel meet our expectations. Also it was great have the access to the YMCA gym.