AC Hotel Chicago Downtown

Highly recommend this hotel.

Positiv: Great neighborhood. Felt safe walking around. Clean, comfortable hotel with friendly, helpful staff. Loads to do within walking distance.

Negativ: The cabbies didn't seem to know where the hotel was. They tried to drop us at the Marriott which was a block away.

Positiv: The staff was excellent and very kind . . .rooms were clean and comfortable.

Negativ: no breakfast, no coffee

Positiv: The staff was friendly and very helpful!

Negativ: While the pool water was warm, the room was COLD. The kids were shivering so much it was difficult to keep the towels around them. It was so cold that we "lied" to the kids the next night, telling them the pool was closed. It was just to cold.

Wonderful stay in downtown Chicago!

Positiv: Me & my friend had the pleasure of staying at your hotel for a long weekend getaway. From check in to check out your staff & facilities were very pleasant & accommodating. I just want to point out that the bar staff, Brian & Izzy went above & beyond to make us feel welcome! Once again, a big thank you to the AC Marriott for doing a great job!

Positiv: First off, we try to stay at your facility EVERY TIME we come to Chicago because your motel is very clean, your staff is very helpful/friendly, and the location is fantastic.

Negativ: The two areas that concern me both deal with cost. Many times the room cost is prohibitive. The other cost that is higher than it should be is the parking fee. Example- if Kayak weren't running a special room rate, my room would have been between $250.00 and $300.00 per night and then add $50.00 per night for a total of $300.00 to $350.00 for just my wife and I. Those costs don't leave much money for entertainment.

Positiv: I loved how the rooms have two queen beds and a pullout sofa. It was perfect for our group size and would also be perfect for a family to stay. The staff was great, and helped us out when we booked one of our rooms for the wrong night. We were also able to get a super early check-in which made the weekend so smooth!