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Gute Lage in der Innenstadt Jeder einzelne Sache ist veraltet und eklig aus. Teppich hat Flecken, Klimaanlage laut und roch modrig, Handtücher billig und alt. Die Zimmer sind winzig. Im Grunde genommen ein Budget orientierten Loch mit einer guten Lage. Auch das Restaurant/Bar war ein Loch. Ich wollte nicht auf dem Stuhl in meinem Zimmer sitzen, weil er so schäbig aussah.
uns wurde zuviel berechnet und kann nicht eine CALL BACK
Personal an der Rezeption war großartig. Taylor ist einfach der beste! Die Qualität des Hotels sehr schlecht.
Gute Lage Schmutzig, es roch nach Rauch, die Betten sind schrecklich, keine Hilfe vom Personal bei der Ankunft, Reservierung konnte nicht gefunden werden.
Gute Lage Schlecht Restaurant
Tolle Lage Zu teuer für die Qualität der Zimmer. Das Zimmer war nicht so sauber, wie Sie es möchten.
Lage Sauberkeit Probleme mit einer kaputten Bett schmutzige Spiegel
Das Personal war super und auf jeden Fall hat sich um uns gekümmert! Die Lage ist großartig, direkt am Fountain Square leicht zu Fuß erreichen Sie viele Orte. Der Parkservice gegen Gebühr war ziemlich hoch für $30
Es hat eine praktische Lage, wenn man geschäftlich in der Stadt ist. Restaurants sind in wenigen Minuten zu Fuß zu erreichen. Der Flughafen ist nur eine kurze Fahrt. Das Personal schien sich nicht zu kümmern. Das Zimmer fühlt sich nicht sehr sauber an. Das Geld für das Preis/Leistungsverhältnis ist mangelhaft.
The Art Deco style, the live jazz combo in the bar; helpful & friendly staff, great location in the city! A little noisy inside the rooms (street noise)
Liked room but not view.... everyone is overly friendly View. Room service should be described better, that cheese plate was disgusting. Some of people were very pretigious
The historic building was beautiful. The location and view were also excellent. The hot tub in the gym was barely warm.
Beautiful hotel. Excellent location
We loved the bar and restaurant. The food was excellent and the service extraordinary. The staff were uniformly courteous and friendly. Grand old hotel. Set the thermostat lower in our room on the 28th floor, but the temperature was unchanged 14 hours later.
Front desk and other staff very kind and helpful . We really liked the hotel, very nice and comfy! Elegant too. Valet staff was no help at all. We didn't know what to do and they thought we should it seemed like. We assumed, as is the case at other hotels, they would take our car. We went inside to find out we had to drive all over the place to self park. That's not what we wanted. I don't know how the mix up happened but it wasn't pleasant. It was probably the concierge was the problem not the actual valet staff.
Location! The staff! All wonderful! The rooms are tiny. Nice, but tiny. Make sure you really like the person you go with! :)
Hotel and staff were great overall Valet was professional about their mistake Valet lost keys to my car, had to locate employee from previous night stay and deliver car to my house
The hotel was beautiful and comfortable and the location terrific. Very centralized location--easy to walk to area sites and restaurants. The wifi internet was extremely spotty and rarely worked which was disappointing and made working remotely difficult.
The Location is prime. Perfect for downtown Cincinnati. The staff was nice and quick about check-in and check-out. The bathroom was awesome. It was big and remodeled with a giant tub. The bedroom itself was not impressive. I expected a historic feel, but just got more of an old and musty feel instead. The comforter wasn't clean (had to brush it off before we could lay on it), and the room itself just didn't seem clean. There was also a sunlight which would have been fine, but when you looked up it was covered in dust and dirt.
Staff was great!
The hotel is located in the heart of downtown Cincinnati and there was plenty of entertainment and restaurants located nearby. The room was clean and the staff was very friendly. The hotel ultimately served its purpose as a place to sleep for the night. The furniture was a bit dated and the layout of the room lacked any real appeal. The pictures online and the four star rating seemed to be a bit exagerated. I would rate the hotel three stars overall.
Location and very friendly staff. Rooms were kind of small. Window to look out was very small.
Only the location Staff and front desk not profession. Make us wait so long and then can find room for us even we made reservation ahead! Scary inside as well! Not worth is pay this price
I am rating The Hampton Inn. Really nice hotel. The Hampton Inn was a really nice hotel but it wasn't the hotel I reserved. I was looking forward to stay in The Cincinnatian because of the historic background and wasn't expecting at all not to be nofied in advance about their problem with hot water. We could have rescheduled our trip. They relocated us and it was a nice place (can't complain about it) but a modern hotel was not what we wanted.
Staff very friendly and accommodating. Room was very clean and the bed was so very comfortable! Will definitely recommend to friends and family! Looking forward to revisiting the next time we are in the area. .
The building, facilities, & staff were all very nice. Very minor things, but our bathroom TV remote battery was dead. Also a notice before arriving at the hotel that the water pump system was going to be being worked on & we would have no water from midnight until around 6 a.m would have been appreciated.
Location was perfect. Right inside of everything. Valet is great! The bed felt cheap and hard. Did not get any good sleep at all and you would think after driving 10 hours in the road that day it would be easy to sleep, but the bed was old as well as all of the furniture around.
Loved theroom, comfort and the bathroom. Also enjoyed lobby bar.
Cool building with brand new rooms. Modern lobby and design throughout hotel. Still in a 'soft' opening, so there are some things that need to be worked on. Shower drained back into the bathroom and elevators had filthy overhead lights.
Great location. Newly renovated. Clean Cost to valet
Great hotel and was very clean. When i booked the room it said two queen or one king. So when we arrived i was informed that they had no king beds available. This needs to be a selection so you know what you are getting when you book a room.
Art everywhere, bizarre delights sprinkled throughout. Great restaurant and right around the corner from Contemporary Arts Center. Wonderfully colorful staff.
Love 21C. They always have the best people.
Loved the fresh take on a hotel. The art was a fun experience, though I'd prefer some variety as it was all pop art. The decor was modern but still warm and fun. The hotel restaurant was fantastic. Several great upscale bars and restaurants steps away. The location left something to be desired if you want anything beyond great evening eateries or the theatre. No breakfast places around or any shopping minus Tiffanys or Macy's. It felt odd that difference sides of the sand city block can vary between lux and sketchy.
Liked the room and bed. The staff was extremely helpful, they made the stay quite enjoyable as we were not familiar with the area. Breakfast was good with a friendly staff, again. Good location, within walking distance to quite a few venues. The view was of some rooftops, not the best but you are in the city. The shower was bad as the water got all over the floor when you opened door to step out. Water collected on the door edge and soaked the floor. The air temperature was hard to control with the thermostat. The light switches were confusing. I am all for saving water by not washing towels but how about a place to hang the towels, that would be helpful.
Employees were pleasant and helpful. The rooms were clean and comfortable. We had to valet the car but that was because we were not sure about driving around downtown Cincinnati. The waffles at breakfast were tough.
This hotel (and the Hampton Inn beside it) iis an incredibly creative use of.the Cincinnati Inquirer historical building, offering upscale accommodations at an affordable price im downtown.Cincinnati near the Reds ballpark and other venues Noise from the sliding glass bathroom door, alhough aesthetically pleasing and space-saving, are acoustically impractical, in my estimation.
Rooms were spacious, well-appointed & had comfortable beds. Check-In staff was courteous & helpful. We were traveling as a group of couples. We were told that their lounge/bar would be open until Midnight on Saturday. At 10:15 they were already "shut down". When we approached the staff about it, the bar tender was rude & the other staff offered suggestions of other bars outside of the hotel. We wanted a night cap in our hotel, which we were unable to get. They need to get their services/staffing issues worked out - or don't include all amenities at this time.
I like I had a kitchen with a full sized fridge, the balcony had a nice view I was scheduled for a 5 night stay. A relative sided and I had to checkout after the second night, but I was still charged for all 5 nights. In a situation like this I could not belive they refused to not charge me for the other 3 night. Bad customer service. I would never go back. Rooms wern't very clean either, and the oven in my kitchen didn't work.
Friendly front desk staff and very well located. My wife and I could walk everywhere. Great price for the location. Large room with Balcony Toilet was not working properly so we asked to have it fixed twice. I ended up fixing it. Most recently updated room was still out of date. Bed was not very comfortable. Elevators also out of date.
We liked the location, the room was very spacious. The hotel was very dated.
Good location to Paul Brown Stadium and Great American Ballpark The staff was rude and the room was disgusting. Basically as soon as we walked in we were disgusted. There were cobwebs all over the room, the room smelled as if it hadn't been cleaned in quite some time. There was dirt all over the kitchen and the stove was still greasy from the previous occupant. Living area was aweful. The bathroom looked as if it hasnt been cleaned in a while as there was hair in the sonk and tub and toilet was insanely dirty. I would not sugest anyone stay in this hotel.
There was a full kitchen, living space and bathroom. All the amenities that one needs to be comfortable. And iron mans ironing board, coffee maker, television with cable, a doorbell. It was like a small condo. I would absolutely stay here again for an extended stay. There was also a 12 pm check out. That's always nice. The furniture and decor was a bit dated. And housekeeping came by too early.
The hotel was in a convenient locationand the check in was fine, but the room was disgusting. It smelled,the place was filthy with stuff smeared on the wallsand the tv's did not work. Place was awful.
the parking price is good the person at the front desk was polite -rusty fixtures in the bathroom -bathroom mold -bed feels like hay and cardboard (yes it is that bad) -no comforter on bed -old layout like converted projects (public housing thin walls) -people up shouting all nigh off the balcony -drunk and unrulies in the hallway (wifi signal stronger in hallway than in rooms -if you have money to stay here use that money to go somewhere else -not enough towels -everything is old nothing changes since 1984 -cant use the kitchen as advertised (no use of stove top though the stove is there) -gave us one flat screen and two of those old tv's with the bubble in the back -never going back
Location to great american ballpark and downtown area. Very nice staff Old furnishings and carpet. Not very clean. Restaurant was closed. Challenging walk from hotel to parking garage
I liked the location. Everything was within walking distance which made it very easy to get around. I also enjoyed the size of the rooms; they were a good size. When we arrived (approximately 4 o' clock), we were unable to check in because they did not have any single room ready with clean bedsheets. The lobby was full off people that has been waiting since the early morning. Staff had no idea what was going on and provided little to no help. Once we got our rooms, the keys would not work. The cafe food was forgettable and the decor in the rooms seemed to not have progressed after the 90's. I paid for valet in advance, but the valet guy made us park our own car AND then had to pay for parking. Worst hotel experience I have ever had. Definitely not staying there again.
The staff was very nice and helpful and for the price it was nice There renovating so there wasn't a restaurant and its very outdated throughout as of now so hopefully the renovations are more than just the restaurant