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At a time like this with the pandemic still the hotel served the bagged breakfast which was an unexpected very pleasant surprise. I found the staff to be extraordinarily caring, helpful, and did their best to meet or exceed our expectations. Plus excellent location with super clean and comfortable room.
I appreciated everything this hotel had to offer. I wouldn’t change a thing
Staff was great. Valet worked out well. Our room was very spacious. Clean and comfortable
Breakfast. The food was good but at 10:00 they shut the doors. There were people still in getting food and they closed them in and started taking stuff away. I understand having a cut-off but at least let people finish getting their food before you close the doors and lock them out. I spoke with a woman that works at another Hampton and had never seen something like this. That was the only dislike we had.
Clean and comfortable--with a few caveats.
Typical Hampton inn amenities...Everything I have come to generally expect. Clean and comfortable overall. Breakfast provided--but could have used a bit more variety in hot food options.
First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in and out, just walked where I needed to go for the most part. Second...The staff. For the most part they were friendly, but I arrived in the very early AM and the night attendant almost seemed like they would rather not deal with checking me in (sorry--our system is in the middle of an update...You're going to have to wait 15 minutes before I can check you in). Third...Overall condition of the property. Not bad, but definitely shows signs of wear and tear and could use a good refresh. Fourth...The room. It was a nice enough room, but was equipped as an accessible room with an adjoining room, neither of which I had asked for. The bench in the shower could not be completely moved out of the way, leaving the only options to either fold it down and use it or deal with it leaning out from the wall slightly. A clip to keep it folded against the wall would have been helpful. Finally...Noise. It should have tipped me off when one of the amenities in the bathroom was a set of earplugs. I was given no warning about this. Things were quiet...at first...until sirens started blaring overnight at street level down below. I was clear up on the 6th floor and could still hear them. The last night I was there (remember the adjoining room I mentioned) the group in the adjoining room was either very loud, or this set of adjoining doors had the worst noise isolation characteristics in the world. Probably a combination of both. I finally had to call the front desk and ask them to send someone up. I hate to be "that guy" but this Hampton really let me down overall.
The mattress and pillows were very comfortable. The staff was very helpful and friendly.
Ice only on even floors
Location. Cleanliness. Comfortable bedding. Found room very quiet even being next to a young family. Easy and efficient air conditioning. Overall a good place to stay.
Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if we wanted room service. Late in the evening to be offering, but at least they were checking still.
Very friendly staff, clean
It was a nice place close to where I need to be cost of room was good also was the breakfast
Wish the room had a frig to keep the food I got at the West side market cold. That's the only that was missing
The cleanliness of the entire hotel as well as my room. Breakfast was a plus!
The frown on the front desk lady, she wasn't nice at all. The night one
Great room - good breakfast, although when we were there, so was everyone else. The staff had trouble keeping up with the crowd.
I like a firm mattress - it was ot
Downtown Hampton Inn
Great location. Nice breakfast. Comfortable room.
No easy access to evening meals. Price of daily parking.
Location very good close to everything that walking distance ?
very nice hotel the stay in and the breakfast are very good ,I will stay here again when I come back in Ohio.best place to stay in Cleveland.
We regularly stay at Hampton's so are very familiar with them. This one was perfect for visiting the Rock Hall and Progressive Field. Everything was expected for a typical Hampton Inn. The breakfast was probably the worst part. They didn't seem to keep the food stocked up so there was scraps left both mornings that we ate there. Our room only had 2 towels, which I found strange, usually there are 4. I had to ask for a 3rd for the 2nd morning. We didn't bother having maid service because they didn't show up until 3pm and by that time we had been out and back and were relaxing for a bit. Valet parking was good but it does cost $20 per night.
Das Hampton Inn Cleveland-Downtown befindet sich im Zentrum der Stadt, was es in der Nähe vieler der beliebtesten Sehenswürdigkeiten der Region macht. Das Cleveland Convention Center, die Galleria Mall und das Theaterviertel sind alle nur einen kurzen Fußweg von diesem Mittelklassehotel entfernt. Der Flughafen Burke Lakefront ist weniger als 1,5 km vom Hotel entfernt, während der internationale Flughafen Hopkins 18 km entfernt ist. Das Hotel verfügt über 194 Nichtraucherzimmer, klimatisierte Gästezimmer, Konferenzeinrichtungen und Parkservice.
Die Zimmer in diesem Hotel sind mit einem Kingsize-Bett oder zwei Queensize-Betten ausgestattet. Die Suiten sind mit einem Schlafsofa für zusätzliche Gäste ausgestattet. Jedes Zimmer verfügt über einen Schreibtisch und einen ergonomischen Stuhl, einen Sessel und einen 37-Zoll-LCD-Flachbildfernseher. Kostenloses drahtloses High-Speed-Internet ist in jedem Zimmer verfügbar. Die Zimmer verfügen über ein eigenes Bad mit Haartrockner sowie Bügeleisen und Bügelbrett. In den Zimmern befindet sich eine Kaffeemaschine, und Gäste können jeden Morgen ein kostenloses warmes Frühstück genießen.
Das Hotel verfügt auch über ein voll ausgestattetes Fitnessstudio, sodass Gäste ohne Abgang trainieren können. Es gibt ein Business Center, in dem Gäste drucken, faxen und mehr können. Im Hotel stehen auch Tagungsräume zur Verfügung. Anstatt einen physischen Schlüssel zu verwenden, kann die Hilton Honors App Ihr Telefon in einen Schlüssel für Ihr Zimmer verwandeln.
In der Nähe dieses Hotels befinden sich zahlreiche Attraktionen und Restaurants. Einige der Restaurants in der Nähe sind Butcher and the Brewer, Masthead Brewing Company und Adega.
basierend auf 730 Bewertungen
Die Stornierungsbedingungen hängen vom Zimmertyp und Anbieter ab.
Hampton Inn Cleveland-Downtown hat die folgenden Maßnahmen eingeführt:
Tägliche Reinigung, erhöhte Verfügbarkeit von Desinfektionsprodukten.
Lobbys mit Abstandshaltern.
Reduzierter Kontakt mit Hotelangestellten und anderen Gästen.