Rivertown Inn & Suites Downtown Detroit

Room appearance was ok. Could have been cleaner.

Too many unsavory characters going in and out. Very noisy and felt unsafe. Plus staff was unfriendly and unhelpful. Phone did not work. Unable to get fresh towels because desk clerk said she was only one there and too busy to get them.

Location

The pillows. Weirdly lumpy,

Location is close to downtown.

Ive stayed in some shady places in my life and have a pretty high tolerance for sketchy places but this motel really tested my tolerance. The place reeks of cigarettes in a way thats almost impressive given you're not literally inside an ashtray. There were flies and bugs in the room, cockroaches out at night. The furniture is all falling apart and only one lamp worked. Bases on the other reviews sounds like we were lucky that at least the toilet worked and we had hot water. Oh and there was a dead seagull outside.

The bed was okay. The Staff I met checking was nice but ....

I paid for the room and number of days till I got to my room. I asked some one assist me send my luggage I was told they don't do that I was shocked. Housekeeping was an issue. The place was dirty and at times noisy. Did not look safe for a single traveler who needed some peace.