Hotels in Detroit

Zimmerservice die Gastfreundschaft des Personal

Die Betreuung der Mitarbeiter

Die vorgenommene Renovierung des Hotels entspricht nicht dem oirginal Interieur. Keine Spur von der ehemaligen Einrichtung des Hotels. Es erinnert heute mehr an ein Einkaufszentrum als an ein Hotel. Das Image des Hotels ist jetzt nicht klar definiert (auch die Musik an der Bar). Es fehlt eine Stimmung und Charm des ehemaligen Cadillac Hotels.

We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area.

Having to pay 30 dollars a night to park.

Staff.

In-room service order wasn't quite accurate when delivered.

The room was huge and really nice with great proximity to the casino.

The hotel needs a complete renovation. The beds were so old and uncomfortable, we ended up checking out at 6:00 am after a sleepless night.

The bed was comfortable.

The Air conditioner didn't cool enough.

What did I like? My car did not end up on blocks, and it was a $6 Uber ride to downtown. The staff was pleasant.

What did I not like? For >$200/night the following were unacceptable to me...The broken glass in the window, blood on the lampshade, only 2 two towels for a noted party of 4, A/C that didn't work, having to walk downstairs to get the fan we request be brought up to us because it never came, and the "mysterious" charge on our credit card at 5am that took two people to explain and blame the person who checked us in. That's what I did not like.

The rooms were nice and beds were comfortable. The bar and breakfast areas were convenient and suprisingly good. Breakfast was great... hands down one of the best by hotel standards.

N/a

Staff & location

Beds

Location

Got rid of lobby bar

It was a well deserved and most awesome romantic get away!!

Love it all. Only thing bad, which isnt really that bad, but found clothing from prior guests behind the chair.

Dieses Hotel ist wirklich der Hammer. Wir waren erst ezwas skeptisch wegen der "älteren" Einrichtung, wurden aber komplett überzeugt. Die Mitarbeiter sind herzlich, das Frühstücksbuffet reichhaltig und die Größe und Sauberkeit der Zimmer wirklich spitze ! Hier kann sich so manches großes Kettenhotel noch so einiges an Sachen Gästeservice abgucken !

The bed was comfortable but the bathroom was like that of a $100 per night hotel.

Valet service was very slow. Room service was slow. Food delivered to the hotel had to be picked up in the lobby. This is a nice hotel, but for the price paid I expected it to be much nicer. It certainly was not the getaway that we were expecting.

Nice View Easy Parking

No Wifi No Breakfast Slow Check-in but it was a very busy weekend. Loud outside room

Breakfast. Staff. Location. Secure parking in close proximity for 20 bucks a night.

Air con did not work good enough.

Overall, the hotel provided a good stay for the evening. My wife and I were in town for a show at joe Lewis and we could pick up the people mover in a few blocks. They also included a free breakfast which was okay. Beware, parking was $27- which included in the price online.

Staff is friendly and accommodating

nothing

Free parking, closeness to casino, beautiful view of downtown Detroit.

Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.

The AC wasn't working throughtout the day, so it did get a bit hot. However, everything else was grand.

Good location with People Mover station on site and a lil bodega in same building open til 2am. Front desk staff was nice.

Our AC didn't work and others worked poorly. I had to go buy fans to sleep. I was told a couple times an engineer would come up. They never did or if they did didn't leave a note. At 730 am our room was 81 degrees, which was warmer than outside. I ordered a sandwich from room service and they refused to give me a side of the mayo they use on their BLT for my fries even though I was happy to pay for it. Then they forgot the permissible ranch lol. Such a joke. Thumbs down.

Sehr persönliche Betreuung durch Hotelmitarbeiter, zentrale Lage hinsichtlich meinses Kundenkontaktes.

Hoteleigenes Restaurant (laut, da Party ausgerichtet wurde + Essen war eher mittelmäßig)

Good for a quick stay if you're not going to be in the hotel except for sleeping

Desk workers were helpful.

Overall, it was clean. The bathroom floor was sticky. I refused to take my socks off or take a shower. It was alright for a cheap place to crash while in town for a night.

Preis

Dreckig

Das Hotel hat eine gute Lage, mit dem Auto ist man schnell in der Downtown von Detroit. Direkt vor dem Hotel gibt es ein kleines Frühstückslokal. Die Mitarbeiter an der Rezeption sind durchwegs freundlich und hilfsbereit.

Stellenweise gibt es Probleme mit der Sauberkeit, so lag im Zimmer eine Informationbroschüre, die man wegen des extrem klebrigen Einbandes nicht anfassen konnte. Der Teppich und die Bezüge der Stühle wiesen Flecken auf.

I was very impressed with this hotel! The rooms were clean and the staff was very friendly. For the price I was expecting something run down, but this hotel was crisp and clean. Will come back for sure!

Quick valet drop-off, quick check-in, easily accomodated change of room type request, room was great. Rate was reasonable for the area.

Toilet needed some maintenance.

Great staff, great location, great hotel. Can't wait to come back.

Naehe zur Greyhound/Busstation, nur 5 Minuten zu Fuss.

Es wurden keine Traveller Cheques akzeptiert und das Kreditkartenterminal funktionierte nicht.

Amazing location

No parking. Had to pay $30 for valet

Great location downtown. Historic building gives a special feel and decor celebrates its past.

Peeling paint and creepy, dimly lit hallways.

friendly and helpful staff - good value for money

The idea that the Clique restaurant is attached is a bonus

dirty room, have to throw socks away from walking across the room Noisy, slamming doors, screaming, highway next to building. Daytime ok area, nightime scum of the earth everywhere. If you want a place for an hour you might be happy, otherwise move on.

Great warm cookies. Comfortable beds. Excellent A/C. Nice work out facility & pool.

Too many pubic hairs in the tub. Makes one a bit leery for taking a bath.

This hotel is clean and has a great location. You're 20 minutes from downtown and the airport. You're outside of the congestion of the city, but close enough tof get to all that's great about Detroit!

I had to call the front desk to have my room cleaned one day. Housekeeping came at 9 in the morning, and when we we said we didn't need anything at that time, they never came back to clean our room while we were out. They came after 7 PM after we called the front desk to complain.

The room was very nice - the bed was comfortable and the room was clean. They had a nice breakfast buffet too. We only spent one night but if I had to stay here for any length of time it would be a nice place to stay. It is right off the highway so it was easy access to get around.

The fact that it was like a small apartment!

The fact the bed was not changed and they staff refuse to change the covers they were very rude wokers there we were told to change our own covers or check out...just like that.mean I will never return there again

Comfortable, quiet, accessible to airport

Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.

Very nice for early morning flight. Staff was friendly and helpful.

Very clean and evrything was brand new. Nice safe location and only 15 min from downtown.

The water was hot and the mini bar fridge worked. Room service was lovely and pillows were nice. Lobby was lovely and staff professional.

What a horrid, rundown dump. Hallways reeked of mildew, carpeting was dirty, marble stained, bathroom reeked of stale urine, towels were worn and one stained w red fingernail polish, bed was as hard as a rock, and I felt itchy all night like bugs were biting me. The room was super noisy and we heard every person who walked by, and doors slamming all night! When we came back to hotel from a private party at 11:15pm, there was no parking available and no valet service...when we inquired if there even was a valet, the bellhop told us he didn't know anything about it. Overpriced, even w a 50% discount. This is s one star hotel at best. I will NEVER return.

Wonderfully relaxing, nice pool area. Room was beautiful and bed was very comfortable. Bathrooms and showers were lovely.

Parking was awkward. Only in the back of the building and not even big enough to park full capacity. Breakfast was also awkward as they had a difficult time working during a busy rush of people. Did make it up to us by giving us free lunch.

Having a freezer in room

Sheets are old and blanket is not covered

Clean Hotel

Granola Bar and a cup of coffee is called breakfast. Hotel staff was rude. 1st and last visit to this hotel.

Cheapest

Very sketchy neighborhood.