Woodspring Suites Frederick

Did not use the breakfast, we left too early.

When we arrived we were met with a very "bad" attitude by the woman in the office. She was busy and did not acknowledge us for several minutes....just kept walking past us. Then she told us "someone would be with us in a minute". Another woman came out from the back of the office, walked past us and did some other work. There is a sign on the lobby to tell us that they were not there and to use the lobby phone to call 500 and someone would help us. We are about 8-10 minutes into standing there when I asked the tall woman where the phone was so I could call for assistance. She snapped back at me saying "I already told you someone would be here to help you in a few minutes" to which I replied that I had been standing there longer than a few minutes and she snapped back "it's only been three minutes". Her attitude told me that she was not interested in helping us check in and, in fact, when the shorter woman came out, she told her to assist us, which she did. All told, after a good 15-20 minutes, we had our room. We have stayed here several times in the past and never been met with such an unfriendly, snotty attitude. We will use this place again because the price is great and the rooms are very comfortable. We hope to not meet that tall, African American lady who clearly dislikes elderly white people again.