Vacation Rental CarPositiv: Front desk person was very nice and warm, with a great sense of humor. Our car wasn't ready and she could have made us wait, but didn't, resolved the issue immediately with an upgrade. That was appreciated. The car was comfortable and clean. Negativ: I think it is ridiculous that there is a charge for a second driver. I paid the fee because we knew we would want to take turns driving. However this feels more like a "we can charge you...so we're going to".
Positiv: The staff were very helpful. I had made a reservation on the wrong date, so I did not have a vehicle reserved on the day I arrived. They found a vehicle for me.
Great, clean, economy car. Easy pick up and drop off. Thanks!Negativ: I cancelled the reservation I had made on the wrong date when I was at the counter, but I was still notified/reminded of the rental. I had to call to make sure it was cancelled.
Positiv: No problems @all thank you
Dollar in Daytona Positiv: The car was ready and clean. Upgraded with no problems. Return was easy and the counter staff was very good.
Surprises at drop offPositiv: Great rate. Clean car with low mileageNegativ: I extended my rental by a day. The total price then became $89. When I dropped the car off, the customer service agent Told me I owed them $250. It took me an hour to straighten that mess out.
Excellent Positiv: Service Negativ: Na
Positiv: The car was clean. The pick up was effortless.Negativ: There was nothing I didn't like, except there were scratched on the car when I picked it up and there was no one there to acknowledge it before I left.
Positiv: In terminal counter.
Positiv: Sure wasn't there Counter peopleNegativ: was never told about a credit check, even when I called the week before to confirm our rental and told them we would be using a Visa Debt. card....they almost screwed our vacation with not renting us a car, thank god for Enterprise bailing us out and renting us a car on the spot....I guess Dollar only wants to rent to people who have lots of money, what our credit score is has nothing to do with renting a car, we only wanted to rent it not buy the dam car...bye the way we have rented from Dollar before, that's why we came back to them, well never again for me or my Family & friends, I tell everyone I know to go to ENTERPRISE and have 2 people change there rentals to enterprise already...So thanks Dollar for NOTHING!!!!!! and your counter people are very rude and when she was getting smart with us and told us that there paper work has there credit check printed on it ...showed her our paper and even she couldn't find it printed anywhere she dismissed us and turned us over to her supervisor who couldn't find it but still did nothing to help us.....so my rating would be ( 0 ) bye the way enterprise was a much cheaper rental see you on YELP
Positiv: Vielen Dank, dass Sie keine Probleme @alle
Dollar in DaytonaPositiv: Das Auto war fertig und sauber. ein Upgrade mit keine Probleme. Wieder war schnell und das Personal war sehr gut Schalter.
AusgezeichnetPositiv: ServiceNegativ: Na
Negativ: Customer service was lacking, information was inaccurate. We did not end up renting from them & went to enterprise instead. Enterprise was wonderful
No cars available in all of FloridaPositiv: Price gouging Negativ: Price gouging
Smooth transaction. Nice car. No complaints here. Positiv: Smooth transaction from end to end. Staff was friendly, even when I wasn't. Car was more than I asked for. Clean and comfy. No complaints here.
Negativ: Vehicle wasn't ready. Service was poor. Vehicle was dirty
QuickPositiv: Took under a minute to return the car.
Negativ: they charged more than they said they would
Positiv: Car Condition And maintenance Issue scary
rate not same for short or long period
Negativ: Kundenservice war mangelhaft, Informationen war unrichtig. Wir haben von ihnen nicht Ende bis zu mieten und gingen stattdessen zu Unternehmen. Unternehmen war wunderbar
Keine Autos vorhanden in ganz FloridaPositiv: Preis WuchereiNegativ: Preis Wucherei
reibungslos Transaktion. Schönes Auto. Keine Beschwerden hier.Positiv: reibungslos Transaktion vom einen Ende zum anderen. Das Personal war freundlich, auch wenn ich nicht war. Auto war mehr als ich bat. Sauber und bequem. Keine Beschwerden hier.
Negativ: Fahrzeug war noch nicht fertig. Der Service war schlecht. Fahrzeug war schmutzig
SchnellPositiv: Es dauerte weniger als eine Minute, um wieder das Auto.