Hanoi Lucky Guesthouse 2

Reasonable price

No fridge, no parking lot

After booking a dorm bed in a 4 person dorm and arriving at the hostel in the rain, they told me there is a problem with the reservation and they sent me to another hostel and there I got given a bed in a 10 person dorm. I just wanted somewhere to dry off and Instead I had to go back to the rain. Also the place I got sent to wasn't really nice.

They personal of they change me easy for room

I don’t like that in the photos that they publish is not the same that real rooms or that was my experience , the room that they give me at first was a kind of room that they build with plastic walls and was so warm, then they change me and the second room was better but the sheets was dirty they have oil dots and other dirty dots, I really don’t recommend to stay they

Due to our ha long bay cruise being cancelled because of bad weather, we enquired if we could stay three more nights, there was availability on booking.com site. The staff said she’d have to call her manager because she doesn’t know if they had a room or not?! She said she would call in about an hour so we waited around for 2 and a half hours wasting our day, when we went to check she still hadn’t been able to get onto the manager- very poorly run business if they can’t even tell you if a room is available! She then suggested it would be easier for us to find another hotel and refused to give us a room even if we booked the available room on booking.com So we wasted half a day of exploring just to find out we needed to check out and find another hotel! The room was also advertised with a fridge but did not have one and breakfast was packet noodles in water with egg on top.