Embassy Suites Indianapolis Downtown

Location was great for where we needed to go. Authorized late check out

Arrived to find a person urinating in front of location Message regarding late check out was not passed on Shower had cold water on last day at the location $28 parking fee/per day was not clearly indicated during booking Housekeeping left spray bottle and rag within the room Attempted to use telephone and it did not work.

Embassy Not!

Its in the middle of downtown with good access to lots of restaurants

There is not street entrance- you need to drive up a parking garage ramp to a dingy drop off area, then go up an escalator to check in. The hotel has seen better days - getting worn. My AC did not work (90 deg outside). It took two calls to maintenance, then arguing with the guy about how an AC works (properly) to finally get a new room at 9:30pm. A place to remember - remember not to stay there again.

Old hotel!!! The location was perfect in downtown, but the hotel was under construction, broken tile in the lobby, primer on the walls, small check in area, etc.l Worst part was their air system only does heat or AC based on the outside weather. Our room was 80 the entire weekend. Parking garage is terrible. Do not take large vehicle in garage. I would not recommend.

The heating system was bad. My heat never came on. I understand all the construction, but cleanliness can still be maintained. The elevators were filthy and being used by staff, construction crew and equipment movement. The entrance from the garage was so filthy it reminded me of being in New York. First impressions are everything. I'm sure once all the renovations are complete it be be amazing again.