Hotels in Lancaster

Staff was nice and the room clean

The seating at the booths are not comfortable.

I arrived to check in, delighted to find I received a free room upgrade. The room was just fabulous, impeccably clean, the amenities, and so on. Would most definitely return.

I cannot suggest anything to improve the hotel or its services.

Beautiful surroundings Interesting bar Location is very convenient without being congested

Room was somewhat cramped but it just added to the character of the hotel by the end.

This hotel is obviously very busy, but it is also very well-maintained. The staff is very courteous and helpful. Very comfortable for a business trip.

Frequent soccer tournaments in the area mean excited kids roaming the halls in the evenings, and the doors to the hallways are not very sound-proof.

The breakfast buffet was terrible. By the time you get your food to the table everything is cold. Had to wait 15-20 minutes to get scrambled eggs.

There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.

Location

I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.

Die zentrale Lage des Motels ist günstig für Leute auf der Durchreise. Der Zimmerpreis ist fair. Gleich nebenan befindet sich ein großes Einkaufszentrum.

lagebedingte Lautstärke, Frühstücksangebot könnte besser sein

Ich habe bemerkt, sie haben die Sauberkeit der Zimmer verbessert und zuvorkommendes Personal. Ich habe meinen Aufenthalt genossen. Ich plane meine nächste private Veranstaltung in diesem Hotel, da eine social Lounge gibt.

I never write reviews but feel compelling to do so in this instance. Hotel was extremely dirty and had awful musty smell. The staff was rude. No air conditioning in the 80-90 degree temps. Ice machines not working. To make matters worse, hotel was evacuated due to water main break and roofs collapsing. We booked room due to it being pet friendly but I wouldn't bring anyone in my family or recommend to anyone ever. I would have rather stayed in my car.

Everything

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Central location to the places we wanted to visit. Close to highway but not on it. Friendly staff. Decent hot breakfast.

The pillows were awful. Had 3 under my head and they just squish to nothing. If staying here again definitely bringing my own.

Breakfast was great, rooms clean, lots of parking.

Small room, door slightly malfunction and could not exit without disturbing others when they were sleeping. Slightly pricy for a small room!

Nicely appointed. Very clean. Very friendly staff from the front desk to the Bistro/bar to the maintenance staff; everyone seemed very proud to work there. The food service/prep staff were very gracious and the young man who prepared the food was very interested in our satsifaction and opinon. Lovely room and big comfortable king size beds with great pillows. Convenient and nicely equipped work out room. Indoor pool (small) and whirlpool. Lovely courtyard with poolside-like lounge chairs and a small gazebo. Great for reading, getting a little sun or quiet time. WiFi and wired access throughout.

Very little not to like. If pressed I can only say that the menu of food available at the Bistro is very limited. There are no omelettes or speciality faire available. However, given the type of hotel (business, traveler, tech-friendly), this is to be expected and they did a wonderful job with thier offerings.

Decent location, parking was adequate for # of spaces.

It is showing its age a little. Time for at least a carpet replacement. The carpet is worn out. Also, heating unit is of the older type without a thermostat. Noisy and impossible to get and keep the room to a comfortable temperature.

Very accommodating.

The room was clean and spacious. It was me, my husband, a toddler and baby and we didn't feel cramped. The staff was also very friendly and helpful. The daily breakfast was a hit.

I left a bag in the room and it was returned to me with no problems.

The air conditioning was not working and the bathroom light and fan are on a motion-sensor - blazing light and fan are what you do not need in the middle of the night!

Location is great.

excellent main restaurant

matresses need replacement

All staff we super friendly and accommodating. Spent 5 nights there. Great outdoor patio bar area- good food reasonable prices. Need new equipment in workout room either out dated or did not work- only negative - easy location to everything

Will never go back to this place.

They charge more than $400 to my credit card -identity theft made purchases to two websites. Horrible to find out when I got home that on top of paying for the night the took my car to make online purchases of car equipment and fabric store. Please be aware when you use this facilities!!! Very Upset with this place!!!!!!

That breakfast was included. The selection was good.

Only one elevator. Halls could use vacuuming. Ice machine on first floor only.

Great place to stay with little ones. The separate living and bedroom area were perfect. Hotel was very clean and had everything we needed. The value for the money was good and location of the hotel to local attractions was wonderful - I would highly recommend it.

We picked this hotel because there were 6 of us traveling. It was a great deal to stay here. The accommodations were excellent. We enjoyed having the two separate rooms. It was quiet in the bedroom with the door shut and it allowed the adults in the other room to be able to move around freely without waking kids in other room. Breakfast was great. Friendly staff. Close to all local attractions. Highly recommend!

Very comfortable and quiet room

Evening receptionist was rather indifferent

Room was clean and the free breakfast was good. Location was great being behind a dunkin donuts, a wawa, and closer to the intersection of 30 bypass. The staff was very friendly.

It was everything I hoped for

No

Staff was friendly and helpful.

Hotel is still under renovations, but coming along nicely. As of 7/30/16

Das im Preis inbegriffene Frühstück war sehr gut, mit einer breiten Auswahl an verschiedenen Speisen. Das Personal war freundlich und zuvorkommend.

Die Trucks in Richtung Osten auf der US-30, fahren langsam durch die Kurve direkt neben dem Hotel die ganze Nacht hindurch, so dass man den Dieselmotor besonders laut hört. Der Lärm ist wirklich schlimm. Die Heizung und Klimaanlage sind nur 12 cm vom Bett entfernt. Bei ständig wehender Luft und dem Straßenlärm ist es unmöglich gut zu schlafen.

Very nice. Hosts were very cordial and helpful. Breakfast was good. Bed very comfortable.

Air conditioner in master bedroom after a certain hour at night could not be lowered. A bit uncomfortable during night.

location

Old hard boiled and stale toast for breakfast , blood and fecal matter in shower , and roaches

Location, friendly helpful staff, clean, good breakfast

Dieses alte Gebäude hat eine fabelhafte neue Verwendung gefunden. Die alten Holzbalken, Holzarbeiten und Ziegel sind sehr interessant. Die Toilettenartikel und Laken haben eine hochwertige Qualität.

Wir konnten unsere Nachbarn mitten in der Nacht hören. Ein Mann, der zur gleichen Zeit eingecheckt hat wie wir, bat um einen Regierungs-Mitarbeiter-Preis, und zahlte $40 weniger als wir. Wie viel subventionieren wir denn die anderen?

Great bedding. Quite room. Great hot tub. Good free breakfast.

This is minor but while staying in adult rooms only a little inconvenient to get to room. Fine for my husband and I but anyone with walking issues might not want this room. Did not care for brand of coffee.

The hotel itself is lovely and immaculate, located in a peaceful and relaxing Amish countryside setting. Our room was spacious and beautifully decorated. We especially enjoyed the hearty, Amish style breakfast each morning and the large swimming pool.

There was not one thing to dislike.

Liebte das Zimmer ... Die Steppdecken und so gaben einem das Gefühl bei den Amish zu sein ... Veranda mit Schaukelstühlen ... die Betten sind sehr komfortabel ... toll geschlafen ... ich werde hier jedes Mal übernachten, wenn ich in der Gegend bin ... das Personal war toll ... sehr sauber

nichts negatives

We don't normally stay at Best Westerns, but the reviews online were what had us. I gave them 5 stars all aroud from cleanliness, to amenities, to overall comfort. We were all extremely impressed.

So many people were staying at the hotel the weekend we were there, making parking difficult. But that isn't really the fault of the hotel.

Loved the complimentary chocolate at checkin and free icecream poolside 2-4pm daily.

The maintenance worker guy was nice. He got a roll away for me & was polite. The girls at the front desk were friendly and helped w extra towels and any questions I had. They felt bad for my experience I had w the manager there.

The guy who is the manager there checked me in. I asked if I could check in at 2pm. He said if I did check in early I would have to go up to the next floor as the room I was to have on the 3rd floor wasn't ready. Fine I said. I had 2 little children w me. Mind you, they carried their stuff up several sets of stairs as the elevator was broken. I went up to the room, AND SOMEONE ELSE BELONGINGS WERE IN THAT ROOM. I could have robbed them if I wanted to. Are you kidding me?? How does this happen?? I go back down to the front desk to complain to not have him apologize to me for the inconvenience but to have him reply back well then check in is at 4pm. I checked my key card at the dash and said I'd be back. I came back at 7pm!! 7pm!!! And I had to wait 40 minutes bc no one knew what rooms were open and what was not clean. I'm sorry but that manager should have had me assigned to a room come 4pm. I should NOT have to wait 40 minutes for a room w 2 little kids. Needless to say I will NOT be back to this facility. This building should not be in operation. They need a manager who knows how to run things. If that hotel owner knows a thing or 2 he would fire him, hire someone who knows what they are doing and then enhance the computer system so there is never an issue w going into a room that someone never checked out of. Also the elevator was out. It's been out for some time, you can tell w some of these comments. How long does it take to get that fixed? Also there was all kinds of clothing out back all over the place. The back side of the building is all over grown and not kept. It's disgusting. Not to mention men's underware out there and all kinds of stuff. So nasty. I will never stay here again and never recommend it.

눉 This is the worst hotel Ive ever stayed at. Im also pretty sure it's a front for sex trafficking or criminal activity. When I was checking in, some guy came in and asked the front desk guy if there were any rooms, and they seemed to know each other. The front desk guy said no rooms were available, but there were only three cars in the parking lot and I didn't hear or see another soul the whole night. I really think that was some code for girls or drugs or something. They charged me $108 a night but it was a dump, and the place was practically deserted for the three days I stayed there, which makes me wonder how they stay open if they're a legitimate hotel. Also my room keys stopped working every time I left the building and they had to make me three copies total in a two day stay. The first time it happened I called and the girl at front desk nicely brought me out new room keys and explained that their keys are very "touch sensitive" and frequently stop working. But the next two times it happened the people at the front made me come in to the office (really far away, this place is a maze, too) and get new keys and took their damn time about it too. DEFINITELY don't stay here if you are a single woman, it seems very unsafe.

The location was fine

It stunk of cigarette smoke, we had to get a plunger to fix the toilet, the staff was inattentive and rude. The staff didn't care how horrible the room smelled and never offered us another room or any help to get rid of the smell.

Clean

Clean but rooms are dated