Copthorne Tara Hotel London Kensington

Das Frühstücksbuffet war hervorragend.

Das Erscheinungsbild des Gebäudes - es ist viel schöner als es scheint

Staff were lovely. Very helpful and friendly.

Think it was a little expensive

Room service was good, if pricey. £5 for a pint of diet coke!

When I signed in I felt as if I was being judged. Did I REALLY need an accessible room?? Single or double?? I had pre-booked & prepaid... I had asked for a room close to the lifts due to limited mobility. I had been bedbound for the last 12 months... So I was put in the room furthest from the lifts!!! Earlier in the day I had fallen from a train at Gatwick & was in a lot of pain... In the past I have found the staff helpful, not this time. When I left I complained, & was kept standing, waiting for the manager to apologize...

Not a lot it’s a big boring hotel

Lights in room didn’t work properly and litter left in room behind a chair and the bed was not that comfy

The staff were very obliging and helpful.

Staying alone I am more inclined to get room service. I’m gluten free and felt the menu was quite limited. But to be fair I didn’t ask if there were other options not shown on the menu

I loved the comfortable bed and efficient shower

There was a slightly musty smell in our room