The Ritz London

Everything was what I would have expected of a hotel with the name of The Ritz. The staff were so helpful and all areas (including public rooms) were spotless. We couldn't see how it could have been improved on.

Nothing. Everything was fine and should not be messed about with.

Everything the hotel was first class , the room was very comfortable and spacious it was like stepping back in time. The hotel staff were very attentive and friendly, nothing was a problem for them, the restaurant staff and the food was fantastic. The only downside was the doorman on front street restaurant entrance, were we found him to be very abrupt in his manner, the hotel entrance round the corner mate, when tried to enter through the door. However the actual hotel staff could not be faulted

Nothing it was fantastic

Everything was good

The staff were amazing and really made my mums birthday extra special

Wouldn’t say I didn’t like, but was really surprised that there wasn’t a T tray in the room

The staff can't do enough for you, great relaxed atmosphere, Christmas decorations were superb and just added to the cosiness of the hotel. Facilities were excellent, but the staff really made it and I was looked after and thoroughly enjoyed my time sampling the Ritz brand of cigars.

The room was a little tired. But I mean a little, and it didn't spoil our stay. Second day breakfast was slow. We were a table of two in the centre of some larger tables that our waiter spent more time talking and having fun with. This was nice for them, but we were a little over looked, and we had to ask again for items that were missed from our order. - A very small point, and didn't detract from our overall stay.

It was out of this world..breakfast was amazing & Charlotte made r whole stay so comfortable. The Friday live at the Ritzs was first class& staff unbelievable..We were treated like lords & ladies..The whole fine dining experience was an unbelievable experience

Nothing