Hotels in Taipa - Macau

Positiv:: Superb service and attention to detail, room was fantastic and beautiful pool

Negativ:: No genuine criticism, perhaps restaurants could have been a bit larger but the food was excellent. Location different to the rest of the hotels and a little less convenient but views make up for that!

Positiv:: From entering the hotel staff were very friendly and helpful. once into the room it was a great size. The view of Macau from my room was spectacular, particularly st night. There was no place to go for breakfast but they breakfast package is delivered to your room. This was great.

Negativ:: The only thing was the reception was in top floor. then you had the get another lift to go down to the room. but it also helped with undesirables.

Positiv:: Very helpful stuff, great rooms

Negativ:: Limited breakfast options

Positiv:: I love that they focus on providing exceptional customer service to make me feel at home. The atmosphere was pleasant and luxurious, as well as the luxe room with horizon views of Macau. The swimming pool was fantastic, with all amenities provided for along with the panoramic views. Absolutely spectacular, thank you Altira for making the stay such a pleasant one.

Negativ:: Nothing to dislike, everything was perfect

Positiv:: When I stay at Altira, I feel like we are the only guests and that all staff are there to make our stay the best it possibly can be. The level of personalised service consistently surprises me! The rooms are beautiful and view is fantastic. The price is similar to those in Cotai, yet the value of what you receive is far beyond the other resorts.

Negativ:: If you are there to site see in the Cotai area, the location is a bit further away. Although there is a shuttle bus that will take you to the area. For us, the location is perfect because we are there to visit our friends in the residential area.

Positiv:: Excellent facilities, very helpful staff, a great breakfast and an amazing view across the water.

Positiv:: Sehr nettes zuvorkommendes Personal toller Ausblick

Negativ:: -

Positiv:: The service was excellent and the staff were courteous and professional.

Negativ:: Nothing, everything was great. Thank you.

Positiv:: The staff were friendly Service was excellent. Thoroughly enjoyed my staff.

Negativ:: No shuttle buses into town. But buses and taxis were convenient and frequent enough. Strong scents throughout the hotel though.

Positiv:: Staff is awesome. Great service.

Negativ:: Location is a bit fat from the happenings. Free shuttle only to City of Dreams and Studio City.

Positiv:: Freundliches Personal, sehr großes, gut eingerichtetes Zimmer. Angenehmer Pool.

Negativ:: Das Hotel liegt etwas ab vom Schuss. Sehenswürdigkeiten in Laufentfernung gibt es nicht. Die Bedienung der Beleuchtung im Raum funktionierte nicht richtig.

Positiv:: The staff upgraded our rooms to apologize about the pool being under renovation although it’s not indicated on their website. They also gave me a birthday treat as an additional apology. Mattresses were very confortable.

Negativ:: No pool although they do not indicate this fact on their website. After I complained that this was not what I paid for, they finally found a way to upgrade us as compensation. Also, we were asked to pay upfront at check-in without even being shown our rooms, that’s simply not acceptable. The rooms are not very clean, not as clean as one would expect a 4 stars hotel. Same for restaurant, not matching their 4 stars status.

Positiv:: Thought property was good but sooooo old and stinks! Pics are misleading.

Negativ:: Room, smell, customer service.

Positiv:: The Chinese restaurant called 伯樂 at 3/F is highly recommended. We tried the dim sum there which were in high quality with very reasonable prices. Special thanks to the gentleman who is the hotel staff at check-out counter who introduced this restaurant to us. Also the local of this hotel is very convenient.

Positiv:: Room is acceptable.

Negativ:: Room space was enough, and clean.

Positiv:: Clean, comfortable rooms at a reasonable price relative to other hotels in the area.

Negativ:: Casino was very small and mainly had only baccarat tables. No alcohol sold in the casino. I;m not familiar with Macau casinos, but compared to casinos in the USA, that was strange.

Positiv:: Its good to have filipino staff easy to talk. Room is clean and spacious

Negativ:: Nothing

Positiv:: The place is extremely clean to be a dated and aged hotel

Negativ:: The gym was a joke. You actually have to follow a tiny hallway walk outside past the pool down a set of stairs to see a universal machine,old school bike that uses a fan (shaking my head) and tiny cheap treadmill. My personal scenic view was to several old residential apartment buildings that resemble projects. The bed wasn't just firm; it felt like a futon mattress (even though it was thick). My buddies rooms were similar. My best friend upgraded to a suite and for the extra 40 bucks a night, his room had a living room with a 1970's couch and an extra restroom. Upon checking out, the front desk made me stay an extra 10 minutes while they inspected my room for damage and if I consumed products from the bar. Needless to say that I didn't enjoy my stay. I booked this place based off of stars for quality and the photos which gave it the appeal. BTW: You're no where near walking to the new casinos on either side of the river. You'll have to take a cab.

Positiv:: I didn't take breakfast. Tea and coffee bags were in the room.

Positiv:: the room is comfortable, but there was a problem of water leakage from the upper floor, and the hotel staff changed to a more comfortable room then for us.

Positiv:: Finance team support in invoice matter very well

Positiv:: I like their shuttle going to the Macau city center and the friendly service ofvthe concierge when asking the staff to get two taxi for my family and friends

Negativ:: The food choice in the hotel is too limited specially on Chinese food options

Positiv:: They don’t need a big deposit when checking in so don’t need long time checking out

Negativ:: The food options there is not good enough

Positiv:: Everything was great, especially stuff that works there

Negativ:: I liked really everything

Positiv:: It’s a good location

Negativ:: Place looks worn and old

Positiv:: Die Kunst im Haus

Negativ:: 1. Kaffee angebrannt oder nur der billigste zum Frühstück 2. Wifi nur hinter der Zimmertür im Zimmer kaum möglich den Laptop zu nutzen 3. Hotel sehr abgewohnt und etwas muffig 4. TV Empfang wie vor 50 Jahren, nur Schnee auf dem Schirm 5. Bad / Dusche Wasser fließt nicht ab, bzw. sehr langsam , für 2 Personen einmal Duschgel und 1x Shampoo ist zu wenig 6. Zimmer mit sehr sehr niedriger Decke und ich hatte das Gefühl im Bunker zu wohnen

Positiv:: It was good experience to be there, we got satisfied in .

Positiv:: The buffet breakfast

Negativ:: Nothing

Positiv:: I liked the location and the facilities, specially the pool.

Negativ:: I disliked the fact that they had no open kitchen, no breakfast or even snacks for room service.

Positiv:: The buffet breakfast

Negativ:: They requited deposit

Negativ:: The spa and swimming pool area seemed to be an annex. It was of a different standard to the sleeping and lobby area of the hotel. The pool area has some construction going on but its ok. Spa was clean and fine. The walking space from the elevators to the pool seemed sub standard and not very clean due to dust on all the fake plants lining the place. The steamroom in the women spa is not very clean and smells of mould. Sauna is great.

Positiv:: I like their breakfast, the service at front desk and concierge housekeeping and room service

Negativ:: The hotel does not Hv shop for macau and hotel souvenirs