Hotels in Nordwestrussland - Moskau

Positiv:: Excellent. Daily cleaning . Comfortable bed. Shower was good.

Negativ:: A bit small space for moving if you have multiple luggages. No wardrobe.

Positiv:: Charger vergessen, handy wurde an der Rezeption im gegenüberliegenden Ibis hotel geladen

Negativ:: Kein wakeup call

Negativ:: very good price and very clean , friendly staff

Positiv:: Beautiful design, clean room. Really good breakfast.

Negativ:: No hairdryer :(

Positiv:: I had to just spend a night sleeping in Moscow with not a heavy sight seeing agenda.... so this worked well for me.

Negativ:: The room which has double bed and extra bed.... is pathetic. Take only double bed cos otherwise the extra bed is a bunker on your bed. I took that unnecessarily ad regretted Location is very accessible by metro but slightly far from centre so keep an hour sometimes for the travel.

Negativ:: In the kitchen you could have diferent towels forbclining tables. And an ather for chairs

Positiv:: The hotel is great! Located in a residential area, metro station is in 3 min walking, good 24-hours supermarket is just nearby. The bed was comfortable, and the hotel is quite and nice decorated.

Positiv:: Alles war völlig in Ordnung. Wir komme auf jeden Fall wieder))) Danke

Negativ:: Everything was good except hotel staff. The receptionist who met us on May 16 was unhelpful and rude, she was looking for a card from which we paid the accommodation in a way that we are frauds. She told us we have breakfast until 11am and she did not warn us that it is only for the weekend, so yesterday (Monday) she charged our breakfast 2 minutes to 10 am and when we got to the place the girl started cleaning up and we barely managed to get coffee and bread. I believe it is rude if people are still sitting to clean and move everything in front of them. I think it would be normal when we came and said that we would like to pay for breakfast that receptionist told us that breakfast is over and done! She charged us and when we came we saw that there is nothing to eat! All the other hotel staff did not say hello after we greet them out of politeness, only one girl was very kind and it was written that she is new.

Positiv:: The place itself is smart and convenient. There is a very nice staff. Rooms are clean. The hotel is very close to subway entrance and the neighboring area is green and full of small shops and restaurants.

Negativ:: The hotel room was different from what I ordered. Bathroom door was broken and didn't close. For some reason, the TV and lights in the room were turning on by themselves at dawn, which is a bit creepy. I addressed the issue with the reception desk, yet they didn't fix it.

Positiv:: Saubere Zimmer Frühstück in Ordnung 5 min bis zum Metro Parkplätze genug vorhanden

Negativ:: Nichts

Positiv:: Comfy bed, good location. 5 minutes away from the subway station. A lot of stores on the way. Classic ibis breakfast, just cheaper than in usual ibis - 400 rub. Regarding its facilities, ibis is always a quality standard, you know what to expect and very rarely get disappointed.

Negativ:: A few calls to reception before making a booking weren't to my liking. When asking a question or how soon something will be fixed or done, I don't like to hear "Um... like, I'm at te reception, there are, like, many guests and I'm busy so I'll do it when I do it?.. Like 15 mins or more?..." with a tone like I'm indebted to them. I'm a guest. If I'm asking how soon something will be done, then I'm waiting and I need to know how long I need to wait. I've worked as a receptionist for a while, at different hotels. Not even once has I spoken to guests by phone or personally like they're making me a huge favor by talking to me. If you're busy please just politely say with a normal tone that you're busy and it will take approx this much time and don't forget to add an apology for waiting or inconvenience. Overall I didn't get an amazing impression from personnel. The girl who was checking me in was super nice, I didn't have any issues with other receptionists too. But even before we paid, I've had my doubts as to whether we really should stay because I like to feel welcome and I didn't when talking to the other girl by phone. Also, oatmeal at breakfast is called "out meal". It's both funny and shocking how a famous hotel chain could have made such am embarrassing mistake.

Negativ:: Hat keinen Wasserkocher... Gab's keine Handtücher, nur Badetücher

Positiv:: Das Frühstück war sehr gut!! Die Lage war OK

Negativ:: staff behaviour was very poor, they didnt clean my room for 3 days.

Positiv:: I'm muslim, may be consider breakfast for muslim food (HALAL) and location is very strategic and nearer to city

Negativ:: Food for Muslim guest

Positiv:: The location is good, very close to Metro station. Wi-fi was excellent in both terms of speed and signal strength. Breakfast is ok. Staff is very welcoming and helpful.

Negativ:: My room was on the 3rd floor . And there was a specific unpleasant smell over there, and especially in the room inside. The single bed is too narrow, really, like a children one. And water pressure in the bathroom is weak.

Positiv:: Style (Well, it's French Accor's network) Extra bar and food services right in a hotel. Bar's and groceries supermarket nearby in a condo. Location (2 different subway stations in a 5 min walk) Cleanness Staff (Barman is a PHD in a Philosophy...)

Negativ:: Hotel merged with a condo, so nearby territory a bit chaotic and jammed with traffic of locals.

Positiv:: It's not far away from Metro

Negativ:: It only provides two bottle of water

Positiv:: Price / quality very good

Negativ:: Shower temperature was hard to configure, low pressure

Positiv:: My girlfriend found a complimentary cheesecake and a personal card in the room at her birthday. This was nice!

Positiv:: Good value for money.

Positiv:: The standard hotel from the IBIS family - you know what you can expect for this budget, so nothing but just enough for a short business trip.

Negativ:: The absolute disappointment was the hotel's restaurant, I know that it's probably not the high-cuisine place anyway, but I didn't expect something special, only to have dinner after a long day. I took a chicken salad and a shepherd's pie. The pie was absolutely bad - most likely defrosted and cooked in the microwave. The meat wasn't fresh, too hard and stringy. I wouldn't recommend this place for dinner.

Positiv:: Very nice place but the most beautiful thing everyone is looking for in all hotels This is the deal is the spirit of work and the sense of others and help with a big smile, Her work ended but she did not go and two hours late to go home to help me organize a dinner party to surprise my wife, ! ! ! Elvira << ¶ receptionist Thank you very much for your cooperation and thank you for excellence in work performance

Negativ:: nothing, everything was perfect

Positiv:: When I booked it was confirmed in writing that breakfast was included but we were asked to pay again. It was lovely walking through the park

Positiv:: Big room clean friendly staff

Negativ:: Distance from center of Moscow. Only one person talked a little English

Positiv:: Hotel has pretty much everything, it is pretty clean and staff was very friendly and tried to help as they could. We met some local guys there who were a lot of fun and clearly this was a local hotel.

Negativ:: Booked a room for 4 but in reality this was only for 3 persons. Food there was ok, nothing more and nothing less. Staff did not speak a lot of English - but we managed through Google...

Positiv:: Bett, Sauberkeit

Negativ:: Zimmer hellhörig

Positiv:: Mini-bar with the soft drinks is a definite plus. It can also be used as small fridge. Venison steak in the restaurant tasted really well. Good location in regard to Crocus Expo - large conventions' venue. Just a few minutes away by taxi. Also I made in under 30 minutes to SVO airport from there by taxi. Decent size convenience store just across the street, open 24 hours.

Negativ:: This property is close to few large hospitals. So ambulances sirens' can be heard constantly. And they do wake you up. Small restaurant on-site has good food and good service, but there is no beverage selection. Just a few kinds of bottled beer. I am sure it is not that hard to install the keg for the tap beer and offer wines/vodkas with Komi region venison specialties.

Positiv:: Die Küche war absolut super. Die ganze Nacht offen. Das Personal half uns mit allen Wünschen stets weiter.

Positiv:: Convenience，there is a station nearby，is about 200m.And is very quite！Also with fresh air. The staff are so nice，since is our first trip to Moscow，they help us a lot！

Negativ:: breakfast is the same everyday，if possible，is better to change a bit

Positiv:: Facilities are ok: teapot was given by my request well

Negativ:: Doors locks do not work well, tv quality is poor

Positiv:: I like the sports atmosphere, you can easily find the track to take a walk or run. I love this place very much

Negativ:: Nothing. If anything, would they consider the breakfast time a lit bit earlier, since i always leave the hotel earlier to catch the airplane early morning.

Positiv:: so quite place, I could relax

Negativ:: nothing

Positiv:: Real forest outside, no city noise, djakuzi in a room, perfect breakfast!

Negativ:: Well, nothing..

Positiv:: Very friendly service by Veronika and Katharina.

Negativ:: Hotel can't be found easy.

Positiv:: The area is in the natural park.

Negativ:: The slowest waiters in the world. I was ordering my breakfast 1 day before. You need wait 1 hour to get breakfast. The area is far away from city center. The facility is old furnished. They say sauna, restaurant, pool etc.. but this is also 1 km far away from Zenith Hotel-1. And that hotel was very expensive.

Positiv:: Really nice location - lost in nature but close to the city.

Negativ:: Rather difficult to find - the driver had problems with that. The worst thing is the smell of smoke :( Though smoking is prohibited, either guests still smoke inside, or they smoke outside - on the balcony. There is a smell!

Positiv:: Wonderful quiet and cool place, you can't believe that this hotel near Moscow's center. Cozy room and affable staff . Also I want to remind their cuisine, it's nice.