President, Mumbai - Ihcl Seleqtions

i like the location and facilities and the girl on the reception name suman was very nice

there is nothing to tell which i dont like

The staff was incredible -- from the friendly welcome, and friendly faces at every juncture. Extremely polite, helpful. Truly exceptional. I had a shoulder injury, and while leaving, the doorman Shamrao was incredibly helpful in making sure my Uber found its way, and with my luggage. The rooms, facilities, room service, etc. were above par, and I had a phenomenal view of the city. This is a 5-star hotel, and it excelled in almost every regard. It's location in South Bombay is great -- not too far from the main attractions/sites. Cabs/Uber easily available. There's major construction going on in front of the hotel (for the Mumbai Metro), but one doesn't really notice it on entering. I would stay here again in a heartbeat.

The WiFi was a bit on the slower side. I mentioned the construction above -- not the hotel's fault, and again, not a huge hindrance, but it's something to be aware of, especially since it's easy for an unfamiliar cabbie to miss the entrance which is behind the construction zone. There really wasn't much noise from that in the hotel.

Hospitality is Awesome. They Even Upgraded My Room. Overall it was great Experience.

Everything was Perfect

Breakfast was excellent with a wide variety of choices. Staff on reception especially a young girl (Sunuma) not sure of her name was very helpful. Also checking out staff were very friendly and courteous.

I was given a room on the 2nd floor despite being told when booking, that I would have a room on the upper floor. Late on the 2nd day I was told I could take up a room on the 14th floor. However, the key did not work and I had to get it changed. This was my 2nd visit to this hotel and the room was not as good as on my previous visit in 2007. When one goes on a holiday one expects to get what they pay for and not have to argue at reception for what was promised in the booking.

Very comfortable hotel with great staff and a very good service. From the beginning to the end a great stay. Will definitely come back again.

Great brand ofcourse Taj by Vivanta previously,lovely area except for the works outside that they can’t help thou , nice ambience ,lovely staff ,special mention to Chaitali at reception who made quick arrangements for my special requests, clean and lovely rooms great service.

Roadworks outside but unfortunately can’t be helped as it’s the metro line works . The breakfast gets chaotic and slightly unorganized in the mornings as the space in the restaurant is limited so maybe look at getting bigger space for breakfast rounds ?