West End Hotel

Das Personal war sehr zuvorkommend! Das Frühstücks und Abendbuffet müssen extra gezahlt werden, sind aber wirklich toll und lohnenswert!

Leider haben die Bilder viel pompösere Zimmer und eine schickere Ausstattung gezeigt als vorhanden waren. Aber das Hotel ist dennoch in einem sehr guten Zustand. Nur nachts lauern leider viele Menschen or dem. Hotel rum.

The staff were very helpful and courteous

At night there were some noise which disturb us.

Compare with my previous experience with other hotels in Mumbai, I must say West End Hotel was one of the best I have ever stayed in Mumbai. Excellent staff, would try their best to fulfil your needs and would go above and beyond to help you. Breakfast was feeling, and the staff would cather for anything you need outside the set menu especillay with children and always friendly and smilling and room service was always done when you ask for it so was always pleasure to coma back to a nice clean room after a long day. The reception staffs where superb, would always deliver anything you ask in timely manner. Would be definetly coming back.

sometimes was difficult to find a taxi from the hotel but the reception staff always managed to find one and even ordered one via UBER for us.

The staff, cleanliness and room size were all excellent. The location is very good with many places to eat nearby including the excellent sreet food about 300m to the south. There's also a park near there to watch some cricket.

Our room was very close to the lift which made almost constant beeping noises whenever it was being used.