Sun N Sand Resort

Negativ: I understand that there was a hurricane the week before, but they still booked us on a floor with damage. The pool was a disaster from the storm, but it also had green moldy walls and tile, and that takes a while to build, not just a week. They have a parking garage for guests, but you have to come down to the main lobby then cross the area and go up in another elevator to get to the room. There was no phone system when we were there, when we inquired about it, the clerk said it was the phone company's fault. How come all the other places have their phone back up, and not this place>?? The clerk took a break from the desk and put up a sign back in 5 minutes. She stepped out to smoke. One person on the desk?? Really?? Come on. We refused to stay there and left for another hotel.

Positiv: Basically the only good thing about it was that it was on the beach and close to Broadway at the beach.

Negativ: The first room we were in was dirty and had a terrible smell. The microwave nor the mini fridge worked and there were cigarrete butts outside the window. The first night we requested extra towels and they never came. We spoke to the manager about the poor condition of the room and they upgraded us to a nicer, cleaner room. Over the course of our stay, we requested towels 9 times and never received them. We only got them because we had to go to the front desk and ask for them. It was very very poor customer service and the hotel in general felt dirty.

Negativ: Tight parking deck, broken shower curtain rod and a sink faucet that only gives hot water

Negativ: Dirty rooms. Cockroach crawled on me. Knats flying around. Stains everywhere. Weird residue all over the floor. Smelled disgusting. Mold on the walls. Awful stay. DO NOT STAY HERE.

Not a great experience

Positiv: I liked the parking deck, and beach access.

Negativ: Music playing all night, we were on the 8th floor and could not sleep because of the music from the bar. Cigarette burns on our blankets, toilet flush handle would work sometimes and other times not at all. Microwave kept shorting out the plug to the wall, all we microwaved were hot pockets, we moved the microwave to another socket and it happened again but also killed the lights in the bathroom. Television lost signal for 45 minutes also. Lock on sliding door also did not lock. We were in room 804.

Just....OKAY

Positiv: It was nice being able to step outside and be right on the beach. The location is also much further south from the main boardwalk area which was nice for people who want a little bit quieter stay without all the traffic. The room also had a full sized fridge and freezer (standard room, wasn't a suite). We didn't use the pool but it looked super clean and well maintained.

Negativ: Front desk employees weren't the most welcoming or friendly. The parking garage only has one elevator so wait times are very long. The stairwell in the parking garage was disgusting. The elevators in the main lobby look like they haven't been cleaned in a long time. The rooms also could use a good scrubbing (dirty walls, floors, etc.) the ceiling in the bathroom was peeling badly, the drain was backed up, our patio light was broke. The balcony floor was disgusting and covered in melted bubble gum and some other unknown substance that I accidentally stepped on barefoot. The bed sheets (although clean) had stains all over them and both the flat sheet and top sheet were extremely thin and rather uncomfortable. We did not eat in the cafe or go to the bar area at night. Overall, this is an okay stay. I don't think it was worth what we paid, but I know it certainly could have been worse.