Hotels in Natal - in der Nähe von: Natal Convention Center

Positiv:: breakfast was great , staff was very friendly ,

Negativ:: I was theire for holiday For me swimmingpool is very small and only 3 seats to lay down. So not nice to spend an afternoon

Positiv:: Rooms big and clean

Negativ:: No common spaces. 30 minutes wait for lunch and bar

Positiv:: Central location. Near the beach it's perfect. The breakfast is definitally a must go, super fresh products and new flavours. Great value for your money. Next visit in Natal is a must stay hotel.

Positiv:: It has a great location and the staff is really helpful. The hotel is clean and comfortable. Also, the breakfast is delicious with many different options!

Negativ:: I have been to this hotel on many occasions, however this last visit has been a complete disappointment for a 5 star rated hotel. RECEPTION Check in Experience was absolutely horrific. KLEBER the receptionist who attended to my check in had no notion of customer service. He showed no empathy or friendliness. It felt like he as doing me a favour just checking me in. I have never experienced this before at this hotel. Other members on the reception desk know how to treat guests which can be expected for a luxury hotel. ROOM SERVICE I ordered a three course meal for two. After one hour I rang the restaurant to find out what had happened to my order. The member of staff told me that it was being plated up and would be with shortly. After waiting for another hour I called the restaurant and finally the meal was being delivered to my room. The following night I just ordered a bucket of ice, and that took an hour to get to my room. MANAGEMENT Having all these shortfalls and being a 5 star hotel I was obliged to inform a senior member of staff. As I was explaining the problems which had occurred during my stay at the hotel, the manageress became very defensive and she was not listening to what I had to say. She mention that an event was taking place on the two nights I had used room service hence the delay. This is NOT ACCEPTABLE for a 5 star hotel. Again she showed no empathy or understanding. How can a hotel claim a 5 star rating with such a poor service to its guests Como um hotel pode reivindicar uma classificação de 5 estrelas com um serviço tão ruim para seus hóspedes

Negativ:: Keine Möglichkeit etwas zu trocknen

Positiv:: Rooms are small, but in excellent shape. Great bathroom, great beds, furniture is a bit rococo, but done with style.

Negativ:: The bacon was too salty ^_^ But breakfast was excellent overall !

Positiv:: Freundlichkeiten von personal. Sauberkeiten. Zimmer Austatung. Gemütlich bett. Zimmer deko. Bugeln reise in zimmer. Viele Restaurant in der nähe. Eine die best hotel die bis heute ubernachtet haben. Einfach sehr schön.

Negativ:: Es hst mir alles gefallen.

Negativ:: The noise of the another's guests, like when close the doors....

Positiv:: Hilfsbereites Personal, super Frühstück, viele gute Restaurants in Fussnähe

Negativ:: Wir haben ein "Super Luxuszimmer" mit zwei Betten reserviert, bekamen aber eines mit einem schalen 1,50m breiten Bett. Danach haben wir das Zimmer eine Kategorie darunter genommen, um 2 Betten zu haben. Einen Preisausgleich gab es natürlich nicht. Hotel ist sehr hellhörig. Um 7:30 beginnt die Musik aus der Lautsprecheranlage des Hotels im Flur vor dem Zimmer. Viel zu wenig Liegestühle.

Positiv:: Sehr sauber und komfortabel. Fantastische Lage sehr nahe am Meer. Sehr üppiges Morgenbuffet. Parking inklusive in der Tiefgarage. Grosses Badzimmer mit Regendusche.

Negativ:: Eher kleines Zimmer. Keine Flexibilität für ein späteres Check Out. Freundliches aber eher zurückhaltendes Personal beim Check In.

Positiv:: Breakfast was pleasant

Negativ:: A little noisy because of the cars passing by

Positiv:: Friendly staff, good location, excellent facilities, very nice rooms.

Positiv:: The staff moved us from an old stuffy room with a leaky bathroom to a new beautiful beach front room after we complained. Breakfast and dinner were both included.

Negativ:: This is a family friendly hotel- not really a romantic location

Positiv:: Great location, right on the beach, pool areas very relaxing, service staff very friendly, and meals quite delicious. Would definitely stay at Visual Praia again, and recommend it to friends!

Negativ:: Beware of tour vendors on the beach, we paid deposit for trip and they didn’t show up and guy on beach never returned our money. Better to arrange tour with hotel or direct from Tour Agencies. We had great experience with Discovery Tur Natal (+55 84 98843-5127), agent name was Jaderguia and he provided excellent service.

Positiv:: The location

Negativ:: No sun at pool after 15 hrs

Positiv:: The location, the rooms, the breakfast, the swimming pool, the kindness of the staff

Negativ:: Nothing, it’s absolutely perfect

Positiv:: Brunch war super, alles fein und frisch. Personal ist super, hilfsbereit.

Negativ:: Persönliche Meinung, der Strand war zu "wellig", es windete sehr stark. aber dafür gab es einen Pool:-)

Positiv:: Staff was friendly

Negativ:: Bed in the room is horrible. Breakfast set up is not good.

Positiv:: Wunderschöne Anlage direkt am Strand von Ponta Negra. Zahlreiche Bars in unmittelbarer Nähe. Schön gestalteter Aussenbereich mit mehreren Pools. Sehr freundliches Personal und reichhaltiges Frühstücksbuffet. Günstige Preise für optionales Abendbuffet.

Negativ:: Bar im Poolbereich schliesst bereits um 22 Uhr. Zahlung mit Kreditkarte funktionierte nicht.

Positiv:: Location

Negativ:: Standard room and long time to take tapioca at breakfast

Positiv:: It’s very clean and comfortable.

Negativ:: The dinner isn’t good and at night the hotel don’t offer coffee

Positiv:: Great

Negativ:: Shower is weak.

Positiv:: Nice 3 swimming pools and directly ant the beach. Supper breakfast and good buffet for dinner

Negativ:: Sometimes the bars at the pools were without personal.

Positiv:: Location was excellent!

Negativ:: Breakfast was not great as expected. I had been in other hotels in Natal and breakfast was far better. Also staff was not so friendly, apart of Anderson (housekeeper) who was very friendly.

Positiv:: Personal freundlich!

Negativ:: Keine 4 Sterne Wert! Frühstück immer gleich,Kaffee schmeckt überhaupt nicht! Fitnessraum lächerlich ! Sauberkeit lässt zu wünschen übrig!

Positiv:: Pool,Frühstück

Negativ:: Nichts

Positiv:: The room are very comfortable and the staff amazing specially Laura from the reception

Negativ:: Internet connection Wifi is not so good

Positiv:: The location was perfect and the fact that we stayed in the top floor gave us an amazing view of the city and beach.

Negativ:: The only thing that was not as good is that the room smelt a bit like it was closed for a while.

Positiv:: Dumachstististististund

Negativ:: istDasichistund

Positiv:: Excellent customer service very friendly staff

Positiv:: Die Zimmer waren groß und geräumig. Das Doppelbett war gut. Die Bettwäsche wurde täglich gewechselt, top ! Die Aussicht (18.Stock) von vorne Richtung Meer war beeindruckend, und der erfrischende angenehme Wind auf dem Balkon war sehr angenehm. Nach hinten, Richtung Stadt und Hinterland (viele Hochhäuser) war die Aussicht, besonders am Abend sehr schön. Die Klimaanlage hat gut funktioniert. Beanstandungen über den Zimmerservice wurden durch die Rezeption umgehend erledigt, top! Das gesamte Personal war durchweg freundlich und zuvorkommend.

Negativ:: Die Ausstattung war minimalistisch. Nicht schön, aber zweckmäßig. Möbel für ein Hotel allerdings unpassend und billig. Sah eher aus wie das Mobiliar eines Büros. Das Reinigungspersonal war anfänglich sehr oberflächlich ( unter den Betten wurde selten ordentlich gereinigt). Wir hatten deshalb fast täglich Beanstandungen. Erst die letzten Tage hat sich das gebessert. Auch der Austausch von Badehandtüchern für 2 Personen war oft unvollständig. Die Rezeption hat das aber umgehend erledigt. Das Frühstück war für europäische Verhältnisse bescheiden. Der Weg vom Hotel zum Strand/Meer, war sehr steil und besonders der Rückweg sehr anstrengend. Daher haben wir meist ein Taxi genommen (15 BRL). Der Stadtstrand ist allerdings überfüllt, von Händlern (im Minutentakt) belagert. Unbedingt die schönen Strände im Norden oder Süden von Natal benutzen.

Positiv:: Excellent option in Ponta Negra to spend a few days. Great value for money in a very good location.

Negativ:: The only negative thing it was that I had to leave...

Positiv:: The location is good, only 100 meters from the beach. Room and bed are big. Stuffs are very kind. It has a small swimming poor in the hotel.

Positiv:: I liked the price and location.

Negativ:: I did not like the security. There were too much poverty around the beach and I did not feel safe. The breakfast is too simple, but good enough. The internet was not working good and they just solved it 24 hours later.

Positiv:: Das Frühstück ist echt lecker mit täglicher Abwechslung bei den Säften und Backwaren. Tapiocas und Omeletts werden gern frisch zubereitet. Das Hotel hat nur ca. 30 Zimmer und ist recht familiär. Die Garage bietet Sicherheit fürs Auto. Keine 100 Meter bis zum Strand und einigen Restaurants und Läden.

Negativ:: Es könnte auf dem Zimmer auch etwas Geschirr deponiert werden. Man bekommt es aber sofort bei Anfrage also eigentlich kein Negativpunkt.

Positiv:: The pool area

Negativ:: Bad internet connection

Positiv:: sehr zu empfehlen mit kindern, frühstück gut, personal freundlich, gute lage

Negativ:: leider kann man am Pool keine Getränke zu sich nehmen

Positiv:: Facilities service location ....marvelous. Highly recommended Very comfortable with excellent staff and services. Easy access to the Hotel.

Negativ:: Lacking plates and cutlery The view from 301 is limited. The apartments in the front have a better view

Positiv:: Das Hotel selbst ist sehr schön und optimal gelegen. Es hat einen kleinen aber feinen Pool. Es sind nur wenige Minuten bis zur Promenade und zum Strand. Ich habe eine Suite mit Balkon bekommen und hatte somit sehr viel Platz. Das Personal war sehr nett. Das Frühstücksbuffet bot eine große Auswahl, zusätzlich konnten Omeletts und Tapioca Wraps bestellt werden. Leider war hier nur eine Nacht geplant. Sollte ich nochmal nach Natal kommen, werde ich gerne wieder hier übernachten. Ich kann dieses Hotel sehr empfehlen.

Positiv:: It is a beautiful building, but sadly very badly managed. The staff is nice and efficient, but the owner/ management should do some serious thinking. I was given a room with a balcony facing a huge damp wall just a few meters away. I asked to be moved because it was simply depressing and I was promptly upgraded to a better one. It faced the other side of the street and a bit of sea above the building opposite. I complained about two minor faults in the room and they were promptly fixed. The breakfast was as sparse as they could get away in a Brazilian hotel, however, the lady who prepared and served it was very pleasant, obviously hard working and cooks a great tapioca (there was no sign inform guests that they could request it).

Negativ:: It is obvious that the hotel had seen better days and is being run on a budget. The rooms are huge but scarcely decorated. A lot of space in the apartments with no use. A living room with only a shabby sofa. It advertises a kitchen, but it is just an skeleton, with nothing, no microwave, no utensils, no hob. Unusable. In fact, there is no kitchen just a waste of space. They were also mean on the little comforts, like no bedside lamp. Maybe they don't expect their guests to read in bed! How much do they cost in IKEA/Casas Americanas? I booked a room for one person and on the second day, they removed the second bath towel. I arrived at 11.30pm from a long haul flight crazy for a swim, but the very small swimming pool is only open from 10am to 10pm. There was no beer in the fridge on the night I arrived, just soft drinks and water. There is a charge of R$5 for a help yourself coffee machine on the lobby. The whole atmosphere felt just mean. After the two days I had paid for in advance, I moved to a much better hotel for a just slightly higher tariff.

Positiv:: Great location, very nice and helpful staff, very pleasant patio.

Positiv:: Great breakfasts,very friendly staff,terrific pool and pool surroundings. Room was spacious and comfortable.

Negativ:: Would have liked tea and coffee makings in the room. Room service meals we ordered the first night were very poor.

Positiv:: Das Personal ist sehr freundlich und hilfsbereit. Man kann auch mal Koffer ein paar Tage dort abstellen ohne das man dort noch gebucht ist. Ein sehr familiäres Klima und nicht zu überfüllt da das Hotel nicht zu groß ist. Das Swimmingpool ist immer sauber und benutzbar aber nicht sehr groß. Man muss nur eine Straße runterlaufen und ist am Strand.

Negativ:: Die Kochnische könnte etwas mehr Ausstattung haben.

Negativ:: the hotel rooms are very old and in need of refurbishment

Positiv:: I rented a bungalow and was given one in the first row along the sea with an amazing view. The location was great... just far enough from the other hotels to feel quiet, but close enough to be only a short ride from many restaurants. The bed was reasonably comfortable. The rate was very reasonable, although it was slightly off season.

Negativ:: The bathroom was a bit small and in need of some repair. The sink was tiny and the faucet was loose. The handle in the tub would fall off and you couldn't turn on the shower without getting soaked in the process. The tub was also very high and a bit difficult to step in and out of. There was a ledge around the tub that did not drain and filled up with water.

Positiv:: everything

Negativ:: nothing

Positiv:: Good view, nice restaurant, good pools and excelent location

Negativ:: In August they have closed the gym without previous notice and we have faced many problems with the facilities

Positiv:: Location and facilities/pool area are excellent

Negativ:: Basically, the hotel is showing its age. It claims to be a 4/5 star facility, but it's hardly a 3 in our opinion. The rooms need to be refurbished and cleaned up. It's time for better beds adn bedding, the bathrooms need lots of work. Same for the hotel facilities in general like the restaurants and bars. We were there during the World Cup 2014 for the US game so paid premium for our stay. But had it not being for the game and the fact that hotel rooms were hard to come by, I would not have stayed there for the price.

Positiv:: Facilities and location. Instalações e localização.

Negativ:: There’s no way you could park your car outside the hotel (remote location). So the parking fee is almost compusory.

Positiv:: The hotel’s best asset is the pool...pools. There are several pools, some of which are interconnected with each other. They’re really nice! We arrived just before the big holiday rush, so we were able to enjoy the pools without lots of people around us. We enjoyed the free umbrella and chairs on the beach too! The property is not too far from nice restaurants if you walk to enjoy an evening walk before or after dinner—we did! There’s also a handcraft market in that same area. The hotel has a good view of Morro do Careca.

Negativ:: The only down side was the size of the beach in front of the hotel. It’s small. You can only enjoy the beach in the morning because when the tide comes in around midday, there is no more space for chairs!

Positiv:: Ruhe im Zimmer - Frühstücksbüffet - Lage direkt am Strand - gepflegte Poollandschaft - Nähe zur Busstation - eigene Stromversorgung bei Stromausfall

Negativ:: Wird man von Privatpersonen vorort vom Hotel abgeholt, macht das Wachpersonal der Hoteleinfahrt trotz Angabe von Name und Zimmernummer des Abzuholenden immer wieder Schwierigkeiten.

Positiv:: There was a game room and it was good to spend time.

Negativ:: The towel smelled bad. There are a lot of swimming pools but there is no special merit. The food is tasteless and almost the same every day.

Positiv:: Ample space and how well trained the staff is on their politeness and attention to all guests

Negativ:: The fact that at the check in , was not informed that refurbishment was being carried out above my room

Positiv:: Friendly and profesional personell

Positiv:: The rooms are big and spacious. The swimming pool area is really nice. The beach down the hotel is pretty too, but due to the tides it’s only available from 9 am to 1 pm, then it’s Pool time. The hotel gives you a beach towel and everything you need for it. The breakfast has a lot of options. I don’t believe full board is worth it though. Le Soleil restaurant is really good, but the rest it’s just average. Both the waiters and the cleaning personnel are so helpful and nice. When it comes to solving problems, the receptionist was not that much.

Negativ:: We bought full board, when we got there we found out we had to pay for the drinks. Some of the prices are: water, coke (5 reais), beer (10/15 reais), wine (over 60 reais). We had a lot of problems to pay in advance with different cards, all of them were available for the payment, but the hotel keep on cancelling our reservation due to this. It was really annoying to have to book 10 times the same room.