Hotels in Neapel - in der Nähe von: Palazzo Reale di Napoli

Negativ:: Das Bett war nicht bequem, und die Wände waren sehr dünn. viel Lärm gegen Mitternacht

Negativ:: Sie implizierten, dass das Frühstück im Preis inbegriffen war, und dann bekamen wir beim Frühstück einen Kopf für 27. Der teuerste Muffin, den ich je gegessen habe

Positiv:: Charme der alten Welt und eine tolle Lage. Das Personal war sehr hilfsbereit.

Negativ:: Die Zimmer waren ein bisschen veraltet.

Positiv:: The hotel was beautiful and the location was perfect. We would absolutely stay here again.

Negativ:: Unfortunately, we had to check out early, around 4:30am. The gentleman behind the reception was a little off in his manner, quite short. I put it down to him maybe having a bad shift. Apart from that, all was great!

Positiv:: Very spacious rooms. Loved it!! Very nice rooftop bar late afternoon. Good breakfast! Beautiful view! Nice area!

Negativ:: Nothing

Positiv:: Great location. Views are stunning, good restaurants, cafes and shopping within walking distance . Make a point of waking to the castle at night there are lots of cocktail bars and restaurants behind it that you don’t see .,

Negativ:: The walls are thin so you WILL hear the people staying next to you .

Positiv:: The beautiful decor, staff competent and very friendly , location on the beautiful lungomare Caracciolo, beautiful room with the view of the Vesuvio . Eccellente breakfast buffet with delicious typical choices and wonderful service!

Negativ:: No complaints, wish I could have stayed longer!!

Positiv:: Der Meerblick

Positiv:: kein Frühstück (zu teuer!)

Negativ:: Balkon war schmutzig, Pflanzenwasser der obersten Etage tropfete auf uns herab, Kissen der Stühle schmudelig und dreckig. Reception nicht gerade freundlich (wurden beim betreten des Hotels oder hinaus gehen gar nicht beachtet). Bedienung der Elektrifizierung im Zimmer äusserst kompliziert. Nur eine Steckdose fürs Laden des Händys und musste zuerst mit einer Lampe erprobt werden (sie Elektrifizierung). Nur 1 Aufzug funktionierte (lange Wartezeiten vor dem Lift). Bodenreinigung (nass) der Terrasse wurde am Abend zur unpassenden Zeit (19.00 Uhr) ausgeführt. Eine Besichtigung des Restaurants erwies sich als ein gefährlicher Gang über Glatteis. Für ein Luxushotel ein Muss: 2 Flaschen frisches Mineral jeden Morgen bereitsstellen (kostenlos,).

Positiv:: The staff exceeded expectations

Positiv:: Clean. Friendly staff

Negativ:: N/a

Positiv:: The location is superb, and the view is awesome. It’s a very classic style hotel with comfortable and elegant rooms.

Negativ:: The staff was not as nice and helpful as you expect from this category - maybe it has to do with Naples because many people were not friendly. The breakfast was not the best quality, the omlette was not made from real eggs.

Positiv:: Large room with sea view and great location

Positiv:: Service throughout was superb, roof top terrace amazing.

Negativ:: Plug didn’t work in the bath.

Negativ:: This place is awful it should be at the best 3 stars, I can see how this hotel was nice 20 years ago but nothing is clean or renovated. Our first room had dirty walls, wholes in the wall and broken lamps!!! The staff is like almost dead with no reaction.

Positiv:: The property, the views and the breakfast. Staff was courteous.

Negativ:: We were with friends. I made the reservations and used my credit card to secure the rooms. Our air conditioning was minimal. Our friend’s room 601 was spacious and nicely furnished with a large bathroom. Our room was so tiny we could not open all our bags at the same time. When we realized the discrepancy I inquired why when we paid the same amount our accommodations were so different. At this point it was late and we were tired. The staff offered a different room or bar credit but we decided it was too late to move I think people traveling together paying the same amount should be given the same level of accommodation.

Positiv:: Very Nice rooms Good location of the Hotel (close to Toledo street for shopping) Very nice terrace with 2 small whirlpools Good air condition Great front desk staff and very friendly staff at the entrance to open the door or help with baggage Parking Service was great Organized a very great private City Tour through Napoli via World Tours. The driver was available within 15 minutes! Really great Tour! Service at breakfast was friendly

Negativ:: Breakfast looked better at the pictures at least we thought there is more selection of products. It finally was okay. They charged extra money for Omlettes, egg Benedict etc. Service at Dinner was not good and Dinner itself was also not so good. The staff there was not so friendly. The Restaurant was in the First floor...why not at the roof terrace???? The Service for drinks at the roof terrace ignored us and was really bad.

Positiv:: Bed very comfortable. Breakfast was high quality. Staff serving breakfast were outstanding. Rooftop breakfast the best of the best!!’

Negativ:: Shower. Will ask for a walk in shower in the future.

Positiv:: The hotel itself is beautiful. The restaurants and bar attached are very nice, with good food and plenty of options. There’s a small pool and sauna on the rooftop with a stunning view. The lobby is elegant and the place feels very safe in the chaotic environment or Naples.

Positiv:: Perfekte Lage in der schönen Altstadt von Neapel, wunderschöner Blick von der Sonnenterrasse inkl. Pool und bequemen Liegen, sowie von der Frühstücks-Terrasse, nettes Personal, tolles Frühstücksbüffet

Negativ:: Wir hatten manchmal beim duschen nur lauwarmes Wasser, Zimmer sind schön aber nicht mehr ganz modern

Positiv:: Die Lage war top! MitarbeiterIn an der Rezeption sehr freundlich! Toller Ausblick beim Frühstück!

Negativ:: Kein freies WLAN Service beim Frühstück unfreundlich Preis/Leistung unverhältnismäßig Für den Status eines 4 Stern Hotels war die Reinigung ungenügend!

Positiv:: Staff

Negativ:: Not good value for money. Very basic facilities for the rate.

Positiv:: Location. Comfortable bed. Breakfast vista. Quiet rooms. Helpful front desk staff.

Negativ:: No free wifi. Small/Cramped shower. Quality of breakfast items provided could be improved. Pool on roof is more a warm spa than refreshing pool.

Positiv:: Der Ausblick von der Dachterrasse. Freundliches Personal. Gute Lage. Ruhige Zimmer.

Negativ:: Das Pool ist leider kein Pool sondern eher ein Whirlpool. Kein Service auf der Dachterrasse und das Frühstück war schrecklich. Die Wand im Zimmer war beschmiert. Und WLAN nur gegen Gebühr.

Positiv:: Hotel was in a great location and close to the port. Our room had a great view, the breakfast had a big selection of hot and cold choices and the view from breakfast area sensational.Staff super friendly and helpful. A quick dip in the rooftop pools was much needed after very hot day sightseeing.

Negativ:: The bathroom shower flooded the floor and the tiles in the shower were in need of either a good clean or replacing.

Positiv:: Everone was nice and since this was a stop on our honeymoon they have made us a surprise and we got a room upgrade, free cake and champagne. Thank you for that!

Negativ:: The wifi is not free of charge. Small rooms.

Positiv:: Rooftop terrace

Positiv:: Great location and facilities

Positiv:: Very clean, friendly staff, location was good for quick access to the train station and I loved to roof terrace for it fanatic views.

Negativ:: The aircon wasn’t as powerful as I would have liked. Breakfast is very expensive (I didn’t try it).

Negativ:: The area is very scary and we hated it.

Positiv:: Proximity to train station, helpful staff, clean room.

Negativ:: Number of things didn’t work in room - hairdryer and TV.

Positiv:: Zentrale Lage, sehr schöne Aussicht von der Dachterrasse , leckeres Frühstück, sehr nettes Personal.

Positiv:: Clean. Air conditioner. The hotel building itself is in good conditions.

Negativ:: In the room there was just a bed, a chair, vary small kind of table, hanger and TV. Extremely minimalistic facility. Feelings like in a prison cell :) But clean. Good just to stay for sleeping. At least s fridge availability would be desired.

Positiv:: Good breakfast choice and secure left luggage room

Positiv:: Modern and clean room in a nice location by Napoli centrale train station with panoramic view of the square.

Negativ:: Hairdryer in the bathroom was out of order and tap was “noisy”.

Positiv:: One of the best budget hotels I've stayed in - clean and very modern rooms and facilities and a serviceable buffet breakfast also. Highly suitable for any business or leisure-based short stay.

Negativ:: Nothing significant here

Positiv:: Very clean rooms and excellent reception staff. Easy check in and they arranged an airport taxi in the morning.

Negativ:: The area is a little sketchy although it’s a 5 min walk from the train station which was convenient.

Positiv:: close to train station, wifi was good

Negativ:: it was nothing like the photos, very harsh light, big stain on bed sheet when we got there. outside the street does feel very unsafe be sure to hold onto bags.

Positiv:: Sehr sauber, gute Lage, große schöne Zimmer

Negativ:: Kommunikation vor Anreise hat nicht funktioniert, habe auf meine Mails keine Antwort bekommen

Positiv:: Liebte die Gegend - sehr alte Gegend der Stadt. Die Nachbarschaft ist sehr real (nicht glanzvoll oder prätentiös) und gibt einen Blick auf den Quotidianer Napoli. Einige der ältesten und besten Pizzerias befinden sich in dieser Gegend.

Negativ:: Schlüsselkarten funktionierten nicht zuverlässig für Räume

Positiv:: Die Zimmer und die palastartigen Innenhof

Negativ:: Nachbar war ein wenig rau und vielseitig

Negativ:: We chose the hotel because it is within walking distance of the station. Unfortunately the area between the station and the hotel is full of undesirables. Whilst we are seasoned travellers and knew to not make eye contact and how to protect our valuable from pickpockets, I would be very worried about more naive holidaymakers. The restaurant is the hotel is outsourced! The service was appalling and we ended up walking out and going to the bar where we got a snack from a pleasant bar man. Generally the staff at Reception were very helpful. However, when we checked out someone new was on duty. He insisted that, although we had pre-paid through booking.com,the payment hadn’t gone through and we had to pay again. We protested and luckily had printed out the booking which clearly said PAID. We said he’d have to take it up with booking.com. (Was this a scam - a similar thing happened to us last time we were in Naples which is why we had booked through booking.com and booked a chain hotel.)

Positiv:: Lage und Frühstück

Negativ:: Schlechte bis keine Ausstattung für 5 Sterne

Positiv:: It’s the third time we spend vacation in Palazzo Caracciolo. As usual everything was great. On the reception were waiting us very kind, professional and with smile Gennaro. He is very atteentive and friendly. He made for us free upgrade and we had such a wonderful room. You don’t have to wait for anything, it’s always fast work here. Room was amazing and very big. One of the best things I like in Palazzo Caracciolo is the bed. When you come back to your room and lay on the bed, it’s perfect for relax, because it’s extremely comfortable. Gennaro gave us recommendations about places to visit in Naples, and also advised to spend relaxing time on the jacuzzi at the terrace of the hotel. Breakfast is very delicious, full of tasty food, different fresh juices, nuts, cheese, fresh salmon, fruits, vegetables, jams, honey, bakery. The hotel is perfect in any apects. We always stay in this hotel while in Naples. Great thanks to Gennaro. Grazie mille!

Positiv:: It’s the third time we spend vacation in Palazzo Caracciolo. As usual everything was great. On the reception were waiting us very kind, professional and with smile Gennaro. He is very atteentive and friendly. He made for us free upgrade and we had such a wonderful room. You don’t have to wait for anything, it’s always fast work here. Room was amazing and very big. One of the best things I like in Palazzo Caracciolo is the bed. When you come back to your room and lay on the bed, it’s perfect for relax, because it’s extremely comfortable. Gennaro gave us recommendations about places to visit in Naples, and also advised to spend relaxing time on the jacuzzi at the terrace of the hotel. Breakfast is very delicious, full of tasty food, different fresh juices, nuts, cheese, fresh salmon, fruits, vegetables, jams, honey, bakery. The hotel is perfect in any apects. We always stay in this hotel while in Naples. Great thanks to Gennaro. Grazie mille!

Positiv:: The bed was super comfy

Positiv:: Well maintained hotel in an historic part of town - close to Metro, the Archaeological museum, and many of the great walking streets of Napoli

Negativ:: The surcharge the hotel applied at checkout for 2 people staying in a double room was offensive.

Positiv:: Das Frühstück war ok Das Zimmer schön groß und das Bett weich und bequem Die Lage schön zentral

Negativ:: Die Unterkunft ist ein wenig in die Jahre gekommen und hat wohl einen Renovierungsstau

Positiv:: Excellent breakfast with a widegree selection. The hotel staff were pleasant aND helpful. Naples is a hectic city and this hotel was like an oasis!

Negativ:: There is no clock in the room... my only complaint.

Positiv:: The hotel was lovely - in a beautiful restored palazzo- and we were able to walk to it from the train station which was handy. Reception was very well organised. The hotel is very close to all the areas tourists would want to visit. The room was lovely and the hotel were able to give us a room with a really nice balcony/terrace as we requested. I can't comment on breakfast/dinner as we did not have either.

Negativ:: Difficult to think of anything negative though it was a little pricey considering it did not include breakfast

Positiv:: Nothing

Negativ:: On bottle of water only is complimentary, we are two person!! 7 € for rooms services plus 4 for extra bottle =11€ . I really did not like this.

Positiv:: Beautiful hotel and really friendly staff. When we arrived in Naples, we were very surprised at the journey on foot from the station to the hotel. The hotel is gorgeous but does not fit into its surroundings! Everything around it is run down, filthy and derelict. We had no idea Naples would be like this. We were advised not to stay out after dark as the location is not the best and pick pocketers are common. We decided to venture in the other direction one afternoon in the hope that Naples wasn’t all bad and we were really pleasantly surprised. After about 10 minutes in the other direction, we found the main town and this was much better and full of shops and restaurants so this was a plus. It would have been much nicer to stay in this area. We stayed here for just 2 nights on our way to Sorrento to do Pompeii and Versuvio. This worked well being so close to the station and took us about an hour on the local train to get there.

Negativ:: We would have preferred the hotel to be in the main town as the location was terrible. Close to the station was a plus for the purpose of our visit but in being so, it was quite an intimating and scary neighbourhood to walk through, especially at night.

Positiv:: Very comfortable bed after a long night of Travel. My husband loved the breakfast and Thought the price was reasonable.

Negativ:: Room is small.