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Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time. Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.
Tolle Lage, nette Mitarbeiter Frühstück war dürftig, Fenster im Zimmer konnte nicht geöffnet werden.
Zentrale Lage, Größe des Hotels, freundliches Personal Zimmerfenster nicht zu öffnen, Luft nur über Klimaanlage; schlechter Computerplatz(zum Buchen der Flüge) für Hotelgäste (langsam, keine Sitzmöglichkeit)
Super Lage in der Nähe der Bourbon Street und trotzdem ruhigD der Pool war eine ziemliche Brühe..
Die Lage des Hotels war erstklassig. Das Fenster in unserem Zimmer lies sich nicht öffnen. Für Europäer, die bei offenem Fenster schlafen nicht wirklich vorteilhaft. Das Frühstück war unglaublich einseitig und schlecht. Die Hotels sollten endlich Abstand nehmen von dem furchtbaren Einweggeschirr.
Die gute Lage des Hotels, sowie das Ambiente. Die Freundlichkeit des Personals (einer Person) hat beim Check-In gefehlt.
super Lage / gutes Preis + Leistungsverhältnis / Südstaatenathmosphäre / sehr Nahe an der Bourbonstreet = viele attraktive Kneipen + Bars / trotzdem sehr ruhig das Frühstück war sehr einfach
Sehr zentral gelegen, 100m zur Burbon Street - nett eingerichtet (alt und gediegen) - nettes Swimmingpool - freundliches Personal praktisch fehlende Gastronomie (kein Restaurant, keine Bar, Frühstück nur Minimum)
Das Hotel hat eine sehr gute Lage in der Nähe von der Borbon Street und doch sehr ruhig. Die Angewsatellten waren nicht sehr freundlich.
Einrichtung und Sauberkeit des Hotels und der Zimmer - Die Freundlichkeit des Personals Zimmer zur Bourbon Street sind in der Nacht sehr laut...bis die Musik gegen 5:00 Uhr ausgeschaltet wird.
Zentrale Lage Preise für Parken
Mitten im French Quater so ein schönes Hotel hatten wir eigentlich nicht erwartet umso größer war die Freude hier
The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though. The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day The Bathroom is a bit small but big soft towels were in abundance
This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
Nice trip back in time with the courtyard. This is on Royal St just one away from the infamous Bourbon St in the French Quarter. Staff was great. Room was clean. Just realize going in that this is an old town with limited opportunities to actually park anywhere except public parking several blocks away. But again, old town blocks so the walking is not bad at all. Elderly and those have difficulty walking will have to watch where you walk the entire time as the sidewalks tends to have sudden drops scattered here and there. Very uneven walking, but again, it is a very old town. I believe no one should ever have to pay $100 a night at any hotel, except for event days and unless it is some palatial suite, so this is a general knock against the hotel industry.
Location was excellent! Staff was friendly. The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Location Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable. the only negative i have is that they were under construction and started working loudly very early in the morning.
We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Staff was very accommodating and friendly. They were overbooked due to a wedding for the first night of our stay but they comped us at the Sheraton two blocks away. Then we returned for the rest of our trip, and everything was excellent. Very nice pool area with cabanas, trees, vines, and drink service! Location was also perfect.
Wonderful courtyard and pool area. Romantic hideaway in New Orleans
The location and the friendly staff Did not like the new decor at all! Air-conditioning was not working properly.
All the above
The staff was probably the best ive ever encountered. Very hospitable and friendly. Location was great! Drinks were bery good at the bar. And the best part was being able to relax outside in the pool area I pretty much liked everything. Just thought the beds could have been a little more comfortable. But overall great hotel. I would definitely stay here again
Great facility, great courtyar, cute pool, nice modern layout
Der schöne, grüne Innenhof. Außer dem Bad war das Hotel rollstuhlgerecht. Das süße Gebäck zum Frühstück hat sehr gut geschmeckt; wer aber, wie wir, lieber Wurst oder Käse zum Frühstück mag, war nicht so glücklich.
Toplage für die Erkundung von New Orleans. Schöne Einrichtung und historisches Ambiente. Das Frühstück ist recht spartanisch. Innenzimmer bedeutet, dass diese Zimmer keine Fenster haben!! Darauf wird nicht ausreichend hingewiesen. Geruch im Gang und im Innenzimmer (möglicherweise besser bei Zimmern mit Fenstern).
Der Garten, Pool und das es etwas Frühstück gab. Keine Bier im Automat und die dunklen Zimmer ohne Fenster. Auch nicht im Gang. Es machte mir leichte Schwierigkeiten.
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
Pool, beds, doorman and location Desk staff and the lose of free breakfast
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
location price furnishings, maintenance level
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
2 blocks from bourbon
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
Die Atmosphaere dieses alten Gebaeudes hat auf alle Faelle Charme! Das Pool ist nicht kristallklar, wie im Flyer angekuendigt, sondern unappetitlich truebe.
Zimmer und Innenhof
Die Lage mitten im French Quarter. Das die Kinder trotz Zusage Ihrerseits ebenfalls für das Zimmer zu bezahlen hatten.
da hotel befindet sich im french q. dem ältesten viertel von new orleans. dies bedeutet, party fast rund um die uhr, gut essen und trinken und jede menge sehr, sehr schöne häuser. gute ausgangslage für interessante ausflüge.
das Hotel lag sehr zentral mitten im French Quarter es hätte etwas sauberer sein können
Wir durften einen Tag frueher abreisen. Das Hotel war die absolute Enttaeuschung. Es entsprach absolut nicht nicht der Beschreibung und den Fotos. Die Zimmer sind alt und schmuddelig. Der Pool war trueb und nicht nutzbar. Das Gebaeude soll angeblich 300 Jahre alt sein, deshalb muessen ja nicht die Bettwaesche und die Handtuecher ebenfalls 300 Jahre alt sein. Beschwerden werden nicht ernst genommen und abgewiesen.
Mir hat gut gefallen,dass es ein typisches Hotel für New Orleans ist, es war genau so wie ich es mir vorgestellt hatte, aber nicht so schön, wie man es von den Fotos her erwartet. Sauberkeit ausserhalb der Zimmer im Hotel, Frühstücksangebot
sehr zentrale Lage inmitten des French Quarters, trotzdem ziemlich ruhig. Die Hotelanlage insgesamt (insb. der Innenhof mit Pool)
Lage Zimmer muss beim Einchecken fertig sein Zimmer hätte im Chateau sein sollen, nicht die Straße runter. kostenloses Parken 35$ extra?
Dieses Hotel war unter jeder Kritik! Schmutzig, abgewohnt, in der Lobby krochen dfie Kakerlaken herum. Absolut nicht zu empfehlen. Es hat uns ales nicht gefallen. Einzig die Lage war nicht schlecht.
Bitte schreiben Sie mindestens 15 Wörter Sehr gute zentrale Lage direkt im French Quarter; Hotel mit Flair; Parkplatz beim Hotel vorhanden kein Frühstücksraum - Frühstück muß mit Tablett selbst aufs Zimmer geholt werden
Die Lage Meine Reservierung konnte nicht gefunden werden, kein Frühstück obwohl im Preis inbegriffen, die Bettwäsche war beschmutzt mit allen möglichen Flecken, im Bad war überall Schimmel, der Boden war verdreckt, ebenso die Badewanne. Das Personal konnte mir nicht sagen was ich wählen muß um eine Anruf zu tätigen, mein Weckruf wurde vergessen.....
Das Zimmer war gross und die Betten ok. Alles in allem verfügt das Hotel einen gewissen Charme. Super Lage. Relativ altes Hotel, welches renoviert werden müsste. Preis - Leistung stimmt nicht ganz.
Super lage. Sehr nett. Für zwei leute ist das Bett viel zu klein.
Liegt im Zentrum des French Quarter, jedoch nicht direkt auf der Partymeile (relativ ruhig). Kleines Hotel im kolonialen Stil.