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The standard king room exceeded our expectations. We enjoyed the king size bed! My husband and had a great time at the Sterling Inn & Spa.
Fireplace, jacuzzi & breakfast in bed Luxury room in a good location
location and the room was nice after we asked top have it cleaned We had problems with the cleanliness of the room but it was rectified after we brought it to their attention.
The room was very nice. Beautiful furniture. Did not like the location. Thought we would be closer to Niagara Falls. The hotel was in the middle of nowhere. The room was nice, but the floor was not clean enough -- it was sticky in some areas.
Loved the atmosphere no pool
The room was very nice. I liked the fireplace and the jetted tub. The continental breakfast is a nice touch. The food at the restaurant was excellent. It was not easy to find in the part of town where it is located. It is on a corner so signs on both streets would help. Provide a larger table in the rooms for the continental breakfast, or in case people are interested in room service. Although the food at the restaurant was excellent, the menu choices are too limited. It is also very pricey for ala carte fare.
Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious. Bed was a little on the hard side, no seat in the steam shower.
Lage und Sauberkeit. Das Frühstück und Parken teuer
Sehr gutes Preis/Leistungsverhaeltnis, helle freundliche Zimmer, freundliche und kompetente Reception, Parking 10 Dollar
Großartige Lage, in der Nähe der Falls und alles!! Wir werden dort bei unserer nächsten Reise übernachten
Can't beat the location. Just up the hill from the falls. We had a little balcony that overlooked the American Falls. Small but workable bathroom. Comfy and clean beds, good WiFi. Free parking and in walking distance to many attractions. AC was loud but worked well. Decent free breakfast. All in all a very good value.
Right in the middle of everything. Could walk to the falls, or casino or to shops, or restaurants. Bus stops were within a block of the hotel. The breakfast was not spectacular, but was good and it was included with the stay so can't really complain. It was well maintained and clean. Staff was extremely nice and courteous and friendly. There isn't anything that I could complain about. It was easy to get to, had plenty of parking and was no fuss check-in/check-out. Pool area was clean. Hot tub in pool area worked. Clientele was a little noisy on Friday night after the fireworks, but they were silent at midnight at the latest. And even then, they were not horribly loud, as putting the TV or radio on low would have drowned them out.
Nice basic breakfast. Room was clean and staff was friendly. Very good location. No frig. The rest was good.
Beds.were comfortable but room was small. Was ok as we were there to sightsee not stay in our room. Disappointed in the breakfast no variety and out of a lot of items also was expecting a hotel not a motel with outside doors.
My sister and I booked via kayak but chose to upgrade to a room with a view upon arrival -offered to us for only an additional $50 CAD per night. What we were given exceed our expectations as we were placed on the renovated 7th floor in a corner room with an unobstructed view of the American falls through our open window and a view of the city streets below from our balcony. The faux wood floors in the room were fabulous as were the chandelier and comfy king size bed. The room was also very quiet and we were not disturbed by elevator or neighboring room noises at all. Breakfast was hot and basic, but free and you really can't ask for more- eggs, sausage, toast and coffee are all i need anyway! Free parking was wonderful as most hotels in the area charge and we felt our car was safe. Location was perfect- only a 5 minute walk down the hill to the falls and a 2 minute walk up the hill to the rest of the tourist district on Clifton Hill. (Do yourself a favor and visit the Niagara Brewery while you're here-you won't regret it!) All of the staff was wonderful and accommodating to our needs. Overall, we loved the space and look forward to returning to our beautiful room with the rest of our family! The only downside was that, although the wifi is complimentary, it truly is only strong on the lower levels. We had (non reported) issues both days of our stay and as americans relying solely on wifi connections to stay in touch with family, it would have been a bigger problem had we stayed more days. Please also be aware that the hotel is divided up into a shorter two story section, with a motel facade and a tall 7 story section, with a regular hotel feel, where the rooms with views are located on the higher floors. Make sure you know what you're getting! Lastly, not an issue for us, but this hotel is located on a VERY steep hill which may be an issue for the elderly or those who need assistance walking.
the pool was nice, and so was the rooms. the distance to the falls was perfect. The front desk workers were very helpful giving advice on local place to eat and attractions. the rooms had plenty of outlets for charging for all of my devices, and the rooms were very well kept with new towels every day and a very modern design to the room that give it a feeling of a much larger more expensive hotel. the rooms did not have a mini fridge or a microwave so any leftovers we brought home from restaurants went bad. More over the AC unit in the room was broken and our room always got way to hot at night. Also the breakfast was lackluster, with eggs that were graying and over cooked sausage, cereal that was stale.
Fancy clear glass sink bowl impressed my daughter for a while. We were in the courtyard, able to park right outside our room, for free- which is rare in Niagra Falls. Friday night stay for about a third of the price of Embassy Suites where we had just left after two nights because their pool was closed too. I was also sick of valet, nice to have your vehicle right outside. Pool was closed. Not happy about that since that's why we stayed there. But the arranged it so a 2 min walk next door to the Holiday Inn got us in to their pool instead.
Die Lage des Hotels war sehr gut. Der Swimmingpool für die Kinder sehr gut. Das Frühstück war zwar relativ günstig. Der Kaffee aber extra und die Steuern extrem hoch.
Es ist nicht weit vom Zentrum weg gelegen Nein
Die Laufzeit zu den Fällen war ca. 10 Minuten.Wir hatten außerdem Kühlschrank und Mikrowelle auf dem Zimmer. Bekamen ein 40 Dollar Gutschein für eines von 3 großen Restaurants (TGI etc). Die Betten waren sauber und komfortabel. Die Eismaschinen im 3.,5. und 7. Stock sind sehr laut.Ebenso die Klimaanlage im Zimmer.Diese läßt sich aber abschalten. Der Pool ist zum EIngangsbereich verglast und alle können den Pool einsehen. Ungemütliche Atmosphäre. Das "All you can Eat"-Buffet im Restaurant ca. 30 m vom Hotel Richtung Fälle ist nicht zu empfehlen ! schmeckt nicht. Parkgebühren für Auto ca. 12 Dollar/Nacht.
Sehr freundliche Mitarbeiter sehr gute Lage 12 Dollar für den Parkplatz obwohl am W.ende völlig überfüllt
Freundlicher Empfang und die Möglichkeit eines Zusatzbettes. Frühstück war gut (leider nicht im Preis enthalten). Zimmer war ausreichend groß. Frühstück nicht im Preis. Kein Kaffee im Frühstückspreis enthalten. Parken nicht im Preis enthalten.
Das Continental Breakfast für zusätzliche 5,95 CAD war sehr gut. (frischer Obstsalat und Porzellangeschirr) Lage zu den Niagara Fällen ist absolut super (10 Minuten zu Fuß) Zimmer teilweise sehr helhörig
wir waren drei paare und sind mit dem hotel zufrieden, da es sich auch nur um eine übernachtung handelt
Sehr freundliches Personal, geräumiges Zimmer und großes Badezimmer nein
Very dirty. Un safe. Was warned about shady characters walking around. Water stains on furniture.
I loved the location! The stuff was very nice, room had everything we needed. There was an "old carpet" smell in the hallway and the room. I mean it nothing that will burn the nose hair but it was there.
It was good price and close to the falls and Clifton hills My room did not have a jacuzzie tub like in the description I was kind of disappointed by that
Had the junior suite which was very spacious (however friend also had suite that was slightly smaller so specify when booking). Overall was a decent stay for one night but wouldn't want extended stay there. Close to clubs and shopping! For some reason the tv channels were seriously lacking. Aimed to be back in room for jays game but couldn't get it on tv! Also mini-fridge and microwave are great to have but seriously small and outdated! My friends and I joked that this was a hotel-motel feel.
location I was charge extra for a full parking Parking lot. Room is dark and tv super old , with 5 channels. They offer Wii fi ,but it was not able . I complained and a handyman came to help me and He said sorry. It does not work on 8 floor. Luis Araoz
Centrally located. Most sites walking distance. Needs updating, parking should be free if you stay there... plus my car was dinged in the lot!
godd service and quick response to urgent needs everthing seems normal
Total cost for a King bed and fold out couch was $57.50 (US). You could see the American Falls from our window. They would probably be obscured by trees when their leaves return. Pool area was fine, perhaps a little stark. Bed was somewhat comfortable. The room was kept up. For some reason, there was a plastic bag over the smoke detector. Walls seem very thin. Could hear the neighboring TV very clearly. We used the noisy fan to create white noise to drown out the TV. Our door would rattle when the neighboring door would shut. The bathroom could use some work. The light colored tile grout was turning black and tiles cracked.
the location was excellent. the hotel was clearly in a run down state. it did not warrant the price tag for staying there. simple things like removing/cleaning notice boards in the elevators would go a long way to give the illusion of better upkeep. impressions are important.
Only thing good at this hotel is location. The room smelled like cigarette smoke (our clothes and hair smelled just from being in there). The curtains looked and smelled like they have never been washed since they were put up. Even the air coming out of the a/c unit smelled. Stained carpeting. Tried to get a different room but was told none available. Front desk staff not helpful. (During our 4 day stay we dealt with a broken toilet, broken safe, dog barking through night, elevator broken for 2 days). This hotel is for smokers and people traveling with dogs. Wish we had left as soon as we smelled the room.
Dieses Hotel würde ich jederzeit wieder buchen, da sehr sauber, gemütliche Betten, ansprechendes Badezimmer, ruhige Lage, ruhiges Hotel. Die Einrichtung & der Baustil des Hotels haben uns ebenfalls sehr gut gefallen. Die Lage war zentral und doch etwas abgelegener in einer Seitenstrasse. Wir konnten alles bestens zu Fuß erreichen.
sauber und Komfort Zimmer und Bad Frühstück ist nicht im Preis inbegriffen im Preis
Sehr gut! Es ist wohltuend, dass es in diesem sonst auf Massentourismus und Casiobesucher eingestellten Ort ein Hotel gibt, das auf den eher etwas indivualistisch enigestellten Besucher eingeht und einen Aufenthalt in einer angenehmen erholsamen Atmosphäre offeriert. Super ist auch die Nähe zu den Falls - man kann problemlos noch am Abend zu Fuss hingehen. Nein!
Gemütliche, großzügige Zimmer, super Restaurant mit angenehmer Athmosphäre und netter Bendienung.
Die unmittelbare Laufentfernung zu den Niagarafaellen und zu den weiteren Attraktionen war sehr gut.
Everything the room service is only for the breakfast and not the rest of the day
Bed Heart Shaped Jacuzzi No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice! Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
The location and free parking made this hotel very appealing. The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville. We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
convenient location mattress is so old and uncomfortable
We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool. The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
the location The Jacuzzi tub, the TV didn't work properly (they were advised but did nothing)
Centrally located, convenient walking distance to falls and all attractions
Very relaxing vacation. Refrigerators should be complimentary.
service no fridge in the room, poor TV (too few channels) , parking view
Their elevator works faster & their media in their tv was good. Thiers no menu for food if incase I want to order hotel food. I wish they have 24 hr hotel restaurant.
Location It was wicked humid out and the air conditioning was busted in our room, we were given a very small discount
Excellent price, clean, friendly staff. Only complaint - turn up the heat in the hot tub Hot tub too cold
leaving it ! The room was dirty and the quality of the sheets were cheap, it was smelly althought we brought it to the attention of the staff, it made no difference.
Good pool,hut tub and sanua Wifi wasn't that good ... At least not up on the 4th floor
it was close enough to clifton hill,and the falls that you didn't have to drive drunken teenagers on our floor
I liked the presentation of the room it self. And it was close to everything. The front desk staff(girl) could learn how to smile.
Die Nähe (Fußläufigkeit) zu den Niagara Fällen, das Preis-/Leistungsverhältnis, das Schwimmbad Der als Nicht-Raucherraum vermietete Raum roch stark nach Rauch! War also offensichtlich früher als Raucherraum genutzt worden...
Geräumiges Zimmer, später Check-out Matratze zu weich.
Gute, zentrale Lage, man kommt zu allen Attraktionen rasch zu Fuß hin, Parkplätze ausreichen vorhaden Frühstücksraum ist meiner Meinung nach für die Größe des Hotels zu klein - es war ein sehr großer Andrang
Zimmereinrichtung mit Whirlpool !
Zimmer waren geräumig, Frühstück war auch gut. Fenster konnten nicht geöffnet werden.
es war alles in Ordnung
Der Preis von Booking .com war nicht gleich de
Für das Geld war es ein ziemlich gutes Hotel. Es ist in einer tollen Lage.
Gutes Hotel zentral gelegen. Ideal für einen Bsuch der Niagara Falls Nein
Kontinentales Frühstück Zimmer Pool Sauberkeit versteckten Gebühren
gute, zentrale Lage Das Hotel war ziemlich verwohnt.Zimmer waren nur über Treppen zu erreichen.
sehr bequemes Bett, sauberes Badezimmer, hervorragende Lage (20 min.zu den Faellen) , funktionierende Klimaanlage, freundlche Angestellte, viele Parkmoeglichkeiten, umgeben von vielen Restaurants
Sehr zentrale Lage, sehr gutes Preis/Leistungsverhältnis, nichts
Der schöne Blick aus dem 11. Stock und das Frühstück waren sehr gut.
Saubere Zimmer. Gutes Preis-Leistungs-Verhältnis.