Amari Phuket

The staff is great! Really friendly, tried to help in any way, from the shuttle drivers to the last man in the reception.

The rooms are far from the lobby, you must order a shuttle and wait every time you want to go somewhere. Balcony net door was very hard to open/close. We stayed there 3 nights, 2 times our room wasn't clean untill we came back at 4pm. Room service from the Italian restaurant was really bad, pizza that looks like it came out from a washing machine.

Although I booked a room with separate beds. In fact I did not receive such and it was a disappointment because they approved the application when booking

The location was very nice eventhought the resort is build on a hill. There is not really a beach in front of the resort, but a small one and depends on the tide wether you want to go. Is nearby Patong Beach, 5 minutes with a tuk-tuk taxi. Or you can walk 15 minutes. The room/appartment (with a kitchen) was very nice. The bed was a bit soft for my personal taste but okay enough. There were mosquitoes inside, so we didn't open de slide doors or window in the bathroom. I know that the resort takes precautionary measures for these things. Breakfast was really good, enough choices. The pool area was nice, enough space at the time (august 2019) I stayed at Amari. The food was overall good. Only the pasta at the fancy restaurant was not so good becaus I had stomach ache after dinner. Eventhough I have minor things, the stay was overall really nice, I would book this anytime again when I want to stay nearby the hussle of Phuket.

The prices of the food and drinks at the resort are very very very expensive, at least 4 times the price outside the resort. The prices are almost the same as in Europe or UK or USA. Now I know why its so busy during breakfast time... . We had breakfast in the small area Coral because that was quit en relax. The big one is too busy in the morning.