Resorts in Phoenix

Parking, fast check in out

Kinder laut

Das Hotel war für den Preis eine super Unterkunft! Das Personal war freundlich und die Zimmer sehr groß und schön! Die vielen Pools und die Anlage war toll für Familien und zum Ausspannen! Das einzige Manko: sehr ab vom Schuss und deshalb ein bisschen schwer erreichbar!

Easy check in

They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.

I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun.

Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.

We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous.

No microwave

This isn't a very romantic resort. Too many places for families and not enough places for romance

DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.

Die Geschichte des Hotels ,die Lage SPA -Angebot ,jedesmal für uns ein Vergnügen

The resort was amazing. The staff was very friendly and helpful. The kids loved the pool area, especially the lazy river and slide. Nice 36-hole golf course on the property.

The grounds and villas were simply beautiful.

The lobby music was our era. Decor is in orange, gold, avocado and very nice. Zuzus the onsite restaurant was outstanding. All the staff was professional and pleasant. The AZ driver John was very professional and pleasant. We travel with my husbands seeing eye dog and were accepted nicely. Highly recommend this hotel.

The loud music at the pool was not era but modern with a "bump bump" sound. Great for young couples but not for us seniors. No surprise here! The poolside rooms were well insulated so it wasn't an issue.

Reservation and check in process was seamless; especially appreciated ability to check in early after international travel. Lobby smells incredible: reminds me of Hawaii and soap/shampoo/etc in room also smelled wonderful. Love the overall decor and retro vibe of hotel, plus pool is one of my absolute favorites: ample seating, great sun and great bar (service and prices)!

While valet was wonderfully helpful and overall service fine, after finding a small roach in bathroom and being surprised by cost of daily valet (that it wasn't included), I felt a little underwhelmed by value. I travel often for business and this certainly didn't meet my elevated expectations of luxury or service.

Beautiful pools and helpful staff. Luxurious rooms and a fun bar.

Price was reasonable

Super small room No garbage bags Terrible view

Die Angestellten waren alle sehr freundlich und hilfsbereit. Der Pool ist wunderschön mit aufmerksamen Personal am Pool. Das Restaurant im Hotel war sehr lecker.

Sehr schöne und gepflegte Poolandschaften, guter Service, hervorragendes preis-/Leistungsverhältnis

Die dauernde Berieselung mit Musik an den Pools

In der Vorsaison ausgezeichnetes Preis-Leistungs-Verhältnis. Schöne Poolanlage, grosses komfortables Zimmer.

Gorgeous grounds. Beautiful room. Awesome bathroom

An $80 erroneous charge had to be removed and it took at least 30 minutes

Beds were comfortable. Location was great.

The A/C needed to be repaired one night but hotel gave us a $100 credit which was great! Also, the A/C was a little load being it is in closet next to bedroom.

Beautiful grounds, staff was great, beds were quite comfortable

Breakfast buffet a little pricey

Location

Housekeeper try to open the door without notice to accommodate somebody else late night. We found leftovers of food and roaches behind the freezer. Front desk didn't apologize adequately.

The linen in the room had an old stinky smell. I think we just gotna room thatbwas either not used for a very long time, or linens on the bed (including bath robe) that were old. It was very uncomfortable for me to sleep in that bed. They just need to make sure their linen are fresh! I pais over $200/night for a stinky bed.

We planned same day travel and we were met with friendly staff, beautiful grounds and many amenities. It was a perfect quick trip for golf, spa, pool and relaxation. It is close to neighboring shops and dining!

This "hotel" felt more like a motel at luxury resort rates

Location, Staff

Room could have done with a comfortable chair or small sofa

It was very convenient with all the necessary resources readily available

The food was of a low standard

This hotel made me feel very comfortable while I was visiting Scotttsdale the SPA treatment was the best ever!!

We returned to The Sanctuary to celebrate our 25th wedding anniversary. Everything from arrival to departure was top notch. The grounds and rooms are lovingly cared for. The staff is warm and attentive. The size of the resort is just right--not too huge and not too small. We prefer the Mountain Casitas to the Spa Casitas. They tend to be quieter, in our opinion. We enjoyed the outdoor seating/bar area for Happy Hour a couple of times; if you have 1-2 of the small bites and drinks from the menu it's a great value. Hiking Camelback Mountain: don't go on a weekend--too crowded.

Sonoran Desert Beauty, Awesome Spa, Excellent facilities and staff. Spotted Donkey dining!

What a unique resort with the 12 million year old boulders piled high all around the resort. This resort has just about everything from a fabulous golf course, excellent spa, fitness center,2 swimming pools, hiking, an organic garden, meditation area and even a duck lake (where we say a turtle). The bell service was extraordinary serving your every need and the business meeting facilities are great. I highly recommend a stay at the Boulders.

There are renovations going on in the lobby so it's a little messy until I believe September and they were a bit understaffed at check-in that caused a bit of a delay

Everything from when we arrived to when we left. Friendly valet, great bellman, very sweet pool waitress. Pretty room and grounds are gorgeous.

I don't usually right reviews, but I felt compelled to recommend our experience. We were in awe of the hotel from the moment we arrived. Marissa and Michael at the front desk were professional, engaged and most important they were personal. Hotel grounds are reminiscent of Tuscany with lots of stone and massive wooden gates/entryway. The room exceeded our expectation of cleanliness and style. The onsite restaurant was also delicious. We decided to stay after my wife shot a wedding on sight and vowed to be back. We will return in the near future.

Its location and easy access the staff was great

Nothing

This is not 3 star hotel It is like being in The 70's

Impeccable service!! The service alone would bring me back! Gorgeous views!

Beds were so uncomfortable. We didn't get a good nights sleep either night we were there and woke up with stiff backs.

Luxury and Service in every aspect. Spectacular property with beautiful views all around. Attentive Staff and fantastic facilities.

Location was great and the suites are huge, had a very nice stay. The staff was very friendly and accommodating.

Friendliness of the staff.

Nothing

Room design is great! Room is very comfortable.

Fort Knox ... the process for getting into the pool was ridiculous. 4 stages of security... worse than TSA

This was a great location for our AZ getaway. We loved the amenities, enjoying several of the restaurants on location, every pool and hot tub option, and really loved the gym with a view.

While we knew there would be smoking on the casino level, since neither of us smoke, the fact that the entire floor, including the check in desk, reeked of smoke, was offensive. I think the resort would be better if the check in area was relocated away from the stench of smoke.

The atmosphere. Sun and pools. Indoor/outdoor living.

Food was average. Room service food was below average. Drinks were not good. You really need to step up your menu on food and train all your bartenders how to make a decent drink. Expected a lot better for the money!

Amazing pools and great relaxation spot. 2 year old loved the sand beach pool.

You definitely need a rental car.

Small rooms. Took an hour and a half to get the mini bar unlocked. The room was about a mile away from the lobby. Under construction, which wasn't advertised. Everything closes early. The price is not worth the stay.

Not alot.The only thing I enjoyed was the pool. The room was ok, liked the large bathtub.

The service was horrible, the food at the restaurant was cold once we got it and overpriced. We tried to order room service and they were out of things we wanted, again overpriced! We had to pay $25 for an hour of tennis after paying over $200 a night to stay there. We were isolated with no car and forced to eat there. A shuttle to the airport cost $50. I would not recommend this place to anyone. P.S. this is the only negative review I have ever written.

A very nice hotel. Beautiful desert location. Nice golf course. The pool area is the highlight.

Walked thru the casino - needed a gas mask to get through it. They had trouble finding our reservation from Kaqak.

Clean rooms, clean resort, awesome pools. 20+ minutes outside of Phx but only 5 min from town of fountain hills which basically has everything you would need. Overall very pleased with stay and resort .. Didn't eat at restaurants on site but there were a few.

Beds not so comfy. Also pool bar didn't open till 1:00 and it was only staffed by one bartender who was very busy. Free coffee and tea was available in lobby till 6am? Thought 7am would have been more reasonable.

Food was good in the Resturaunt

Way too noisey and we had to wait an hour for our room to be ready.

Criown Sam Marcos is beautiful and well kept. The front desk staff couldn't have been more helpful.

Beds were a little hard. In the restaurant AJs, the food was ok but the wait staff was terrible.

Love the warm weather in Phoenix. Location good. Enjoyed the pool.

Pay $10/night for parking (in the middle of the desert). WiFi cost $12/night and didn't work - needed to plug in. For $200/night - this should be included.

Everything was very nice - the room was very clean and comfortable - atmosphere was great

had to pay $10 for parking. When we return to the resort for the evening there were no parking spaces. Had to park in a dirt parking lot.....we paid $10 for that????