Hotels in Phoenix

Frühstück war gut und reichhaltig

der Name Hotel ist etwas aus der Luft gegriffen,passender wäre Motel

extrem laute Klimaanlage

The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.

The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.

Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.

Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.

Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas

Pool was fairly small

The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid.

The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.

Sehr gute Lage zum Flugplatz, grosse Zimmer

Nähe zum neuen öffentlichen Transportsystem Light Railway

Der über booking com zugesicherte Preis wurde vom Hotel nicht eingehalten, sondern überzogen. Hierzu haben wir bereits mit booking.com Kontakt aufgenommen und um Regulierung gebeten. Wir bitten nochmal um Klärung mit dem Hotel und eine Rückantwort.

Hilfsbereites Personal.

WC verstopft und keine Service-Klingel

Die Mitarbeiter waren sehr zuvorkommend.

Der Außenbereich sowie ganz besonders die Flurteppiche würden etwas mehr Pflege benötigen.

Parking, fast check in out

Kinder laut

Das Hotel war für den Preis eine super Unterkunft! Das Personal war freundlich und die Zimmer sehr groß und schön! Die vielen Pools und die Anlage war toll für Familien und zum Ausspannen! Das einzige Manko: sehr ab vom Schuss und deshalb ein bisschen schwer erreichbar!

Wir waren mit allem sehr zufrieden und wir wurden sogar noch überrascht. Kostenloser Wein von 17:00 bis 18:00 Uhr. Kostenlose Leihfahrräder. Kostenlose Snacks und Getränke. Wie Sie sehen, gibt es viele gratis Annehmlichkeiten.

Ein paar Vorschläge: Ein paar mehr Fernsehprogramme wären toll. Einige Filmsender hätten wir uns gewünscht. Oder einen DVD-Player. Auf der tollen Dachterrasse gibt es diese Rattan-Liegen. Die fanden wir super, aber als Getränke bestellten, mussten wir feststellen, dass man diese dort nicht abstellen konnte. Ein kleiner Tisch in der Nähe wäre eine tolle Ergänzung.

the room and bed were comfortable..

breakfast

For a short stay this place was perfect! I was staying for just a few hours to shower and get a little bit of sleep before our flight and this was a perfect place, especially for the price.

The room was clean and comfortable

It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.

Semi clean room

Nothing open past 12, very much lack of knowledge of there "hotel" hour of operations, never had an opportunity to enjoy like food but like everything else there is somthing more rhat will stick with people at Tucson, for a life time

Easy check in

They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.

I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun.

Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.

Shuttlebus, Wifi, sehr gutes Früstück

Die Zimmer waren sauber & komfortabel

Staff was friendly.

This was the dirtiest room I have ever stayed in. The carpets, doors, comforter, even one of the towels were dirty! The continental breakfast was a joke, and there were only 3 tables with hardly enough room for 6 people to be in there at a time. The neighborhood wasn't very nice, but I was trying to find something cheap within walking distance of the convention center. I walked it, but it was a bit of a hike. You get what you pay for, and at least I didn't pay much.

Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.

Was gone early and back late each day. Room was clean and the bed was comfortable. I had no problems.

Clean facility, could definitely tell its newer. Well put together rooms. Handy computer room which helped me book a return flight home.

$15 for a mediocre cheeseburger. Small patio area, small pool area. No continental breakfast but instead a $14 breakfast buffet. Stuck us in a room next to the elevators which shook our room every 10 seconds all night long.

The staff was very helpful. We had ended up without a car and they were patient and informative about the shuttle service that they operate downtown for free and to the airport for $10. It was a wonderful experience.

No complaints from me.

Staff is very friendly. Convenient shuttles. Breakfast included. Clean room and lobby.

Bed was not very comfortable. Our view out the window was a fast food drive thru. Room fridge was a bit noisy

Value for your buck.

The heater didn't work, it was cold.

The included breakfast was good, as was the access to a computer and printer.

We found a toenail clipping on the carpet floor which made us uneasy able the overall cleaniness of the facilities.

The bed was comfortable and quality of the room compared to the great price.

I can smell smoke in the hallway from guests that were smoking in their rooms.

THE STAFF WAS HELPFUL AND ATTENTIVE, THE ROOM WAS GREAT AND SUPER CLEAN, VERY NICE HOTEL AND COMFY BEDS.

The staff was very friendly and great! Breakfast was good especially the Svenhard rolls! The took care of noisy neighbor issue promptly.

The room next was making a lot of noise and it came through an adjoining door. We called the front desk and within 15 minutes they were quiet. The moved us to a quiet room the next day.

We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous.

No microwave

This isn't a very romantic resort. Too many places for families and not enough places for romance

DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.

Das Personal war freundlich und ich mochte die Annehmlichkeiten im Hotel.

Das Bad war sehr klein.

great value, pleasant room and staff, convenient location for our needs.

Parking was close to my window .

Well when I checked in they gave me the run around when I got there . That should of stopped us , but it was the night before Easter and everywhere was booked. So I go to the bank and come back. The attendee at the front told me he had a room upstairs for me for when I get back. I was only gone 15 mins and he gives my room away. I got into my room and there was one set of towels and tow of us so I called to Order more and they asked why I needed them

Die Geschichte des Hotels ,die Lage SPA -Angebot ,jedesmal für uns ein Vergnügen

Allow me to paint a picture of my check-in and the kind of clientele strolling the motel grounds. A woman, well hydrated on adult bevergaes, complaining about counterfeit bills stumbled out of the office, a man in a haze walked by me asking if I wanted to buy something out of his bookbag, and a dude screaming off his balcony all helped to welcome me for my stay. I got a non-smoking room that smelled like somebody just smoked a whole carton at once without even taking the wrapper off. The rug had about a hundred cigarette burns. Walls, baseboards, and the door were fiiiilthy. There was no remote for the tv and the tv wasn't even plugged in. Probably because there was no outlet available for it, so the cord had to be plugged in across the bathroom sink for it to work (sounds safe, right?). Pulled the cover off the bed and there was some random hair and other dirt on the sheets. Had to actually take a personal blanket and pillow from the car to sleep on. Checked in way too late at night to deal with any switching of rooms. Just wanted to go to sleep and leave as soon as possible in the morning. DO. NOT. STAY. HERE.

Nothing

Drugs infested , bugs. Roaches , fighting

The staff was great and for the price the whole experience was what I would have expected with a 200$ hotel! Hotel 502 has become my go to when I come into town for business.. The location is great for what I need and the price works without blowing my whole budget.

The front desk guy was really nice and willing to help with directions.

The entrance and elevator smelled like cigarette smoke because they let guests smoke with the door open.

Staff were incredibly nice and very helpful.

Very comfortable, very friendly, very helpful. The staff was very courteous and answered all our questions.

No

the food

lost & found never calls you back, nor they answer the telephone.

Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown.

None

Staff was supper helpful and attentive. Breakfast bar, pure heaven!!! Our room squeaky clean! satisfied 100% Thank you!!

We had a nice stay at the Hyatt. Customer service was superb and the breakfast was really good.

Our room was on the freeway side of the property so it was really loud. Next time down to Phoenix we would request a room on the opposite side of the hotel.

Breakfast -the food was good if not outstanding. The coffee and tea available 24 hours was a nice touch.

Crowded breakfast room. Our view was the parking lot and medical buildings. Staff were good but they couldn't make up for the hotel facilities. Drains didn't work properly and shower head couldn't be adjusted.

Lage und Preis.

Ich bekam ein Schlüssel für ein Zimmer, das bereits belegt war. Die Gäste auf meiner Etage waren die ganze Nacht laut, als ob sie vor meiner Türe eine Party gemacht hätten.

Cheap Fairly easy to find A short (15-25 min., depending on traffic) to downtown Phoenix Lots of convenience stores close by Maintenance staff were friendly

Phone didn't work Absolutely no phone number to contact the front desk Did not have an ice bucket or iron (but after inquiring, I was told I could get them from the front desk, so not a big deal) Was told I had a non-smoking room but it smelled like smoke