Hotels in Encanto - Phoenix

Positiv:: Mein Mann war im Krankenhaus und die Lage war praktisch.

Positiv:: Der Preis

Negativ:: Ihr sollte eine soziale Stunde am Abend geben

Negativ:: Das Personal war super nett, höflich und hat schnell geholfen.

Positiv:: Das Personal war sehr hilfreich. Wir hatten kein Auto mehr und sie waren geduldig und informativ über den Shuttle-Service, den sie kostenlos in der Innenstadt und für 10 Dollar zum Flughafen nutzen. Es war eine wunderbare Erfahrung.

Negativ:: Keine Beschwerden von mir.

Positiv:: Das Personal ist sehr freundlich. Praktische Shuttles. Das Frühstück ist im Preis enthalten. Sauberes Zimmer und Lobby.

Negativ:: Das Bett war nicht sehr komfortabel. Unser Ausblick aus dem Fenster war auf ein fast food drive thru. der Kühlschrank auf dem Zimmer war ein bisschen laut

Positiv:: Tolles Frühstück.

Negativ:: Mein Seminar fand im Phoenix Convention Center statt. Es ist ein wenig diffizul, mit Freunden zu hangeln, die in dieser Gegend bleiben.

Negativ:: Der Strom, der morgens ausging und sich nicht auf den Tag vor dem Start vorbereiten konnte.

Positiv:: Das Zimmer war humorvoll und das Bad. Die Waschmaschine und der Trockner waren billig, aber ich denke, sie sollten einen aa-Spender in der Waschküche haben, damit Sie Waschmittel-/Stoff-Enthärterplatten kaufen können. Die Rezeption war sehr hilfreich und schön. Mein Aufenthalt war sehr angenehm.

Negativ:: Was auch immer sie für die Reinigung des Raumes verwenden, ließ es AA wenig riechen...bitter, fast wie Essig, aber ich sprühte etwas Parfüm, um es zu maskieren, und es war gut.

Positiv:: Das Frühstück ist fantastisch, der Pool und die Übungen sind großartig, das Personal sehr hilfreich, das Preis-Leistungs-Verhältnis ist großartig, große Zimmer, großartige Betten, Shuttle-Service.

Positiv:: Das Zimmer war außergewöhnlich sauber!

Negativ:: Zimmer im ersten Stock.

Positiv:: Das Personal war freundlich, das Frühstück war großartig, wir werden wieder kommen. Super Mini Urlaub!

Positiv:: Sehr sauberes und modernes Zimmer, schöner Pool, schöne Einrichtung, freundliches und hilfsbereites Personal

Positiv:: The location

Negativ:: Staff was not friendly

Positiv:: Very attentive staff allowed for a smooth check-in and check-out. Conveniently located near transit and close to a lof of food options. Free parking always an added plus :)

Positiv:: Clean. Friendly staff.

Negativ:: Very expensive for what was provided

Positiv:: Great breakfast, convenient location, everything needed

Negativ:: A little better bathroom cleaning

Positiv:: Enjoyable stay. Room is very spacious and clean and bed is firm and comfortable. Quiet premises and free parking is available on site. Hotel has self laundry which is an important criteria for us.

Negativ:: None

Positiv:: It wasn't close to Chase field

Negativ:: The sink took forever to drain

Positiv:: Nice clean bed AND ROOM .

Negativ:: None

Positiv:: Great breakfast. Great desk staff.

Negativ:: I did not have the coffee replaced in my room on my final day and I had a 5:00 departure. This was inconvenient since there is no coffee available in the lobby at that hour.

Positiv:: Location is great. All was very clean. Staff was helpful and friendly. Breakfast was pretty good. Would stay here again.

Positiv:: The staff were very friendly from the front desk staff to the housekeepers. The complimentary breakfast and free parking were great amenities, as well.

Negativ:: I thought that the location would be a bit more central but it was not too bad of a commute to our intended destinations.

Positiv:: Seahawks colors decoration theme, hot tub, bed and pillows close to train

Negativ:: no

Positiv:: Sauber und günstige Lage

Negativ:: Nur eine leicht zugänglich und funktionierende Steckdose im Zimmer. Ich musste die Lampe ausziehen, um das Telefon zu laden. Langer Fußweg vom Parkplatz is zum Flügel des Hotels.

Positiv:: Clean

Negativ:: Location and cost

Positiv:: Kind staff, comfortable room and shower, good prices, free parking available.

Negativ:: Nothing to complain.

Positiv:: The beds are soft

Negativ:: Not enough towels

Positiv:: Location

Positiv:: Room had a private balcony overlooking the pool which was unexpected. Room was immaculate!

Negativ:: I wish parking was a little closer for disabled companion.

Positiv:: They put us on the 7th floor of the hotel with a nice view of the city. The room was very clean and comfortable. The front desk person was very friendly. Definitely worth more than the price I paid!

Positiv:: Great, safe part of town and awesome friendly staff.

Negativ:: Breakfast not included, hard beds, small room and bathroom

Positiv:: Convient location

Negativ:: Parking is across the street. Not very handicap friendly in that respect.

Positiv:: Location was good for me. The staff was friendly and helpful. The rooms were clean.

Negativ:: The beds are some of the worst I have slept in, very old and need to be replaced. They have stains on the sides of the mattress. The air adjust system doesn’t work.

Positiv:: Lobby staff was very accommodating

Positiv:: I realized that I did not book the room with breakfast, when I asked the front desk explained this to me and gave me a comp for 2 breakfasts anyway. Thank you . Customer service goes a long way!!!

Negativ:: It was older, wonderful location, but the rugs were dirty and the fixtures in the bathrooms were outdated. Very clean and quiet, wonderful pool. The picture is misleading, it appears that the hotel is 20 stories tall but when you check in, its only 3.

Positiv:: Schönes Designhotel, geräumige Zimmer, besonders bequeme Betten. Metro - Station nicht weit entfernt, mit der man bequem nach Downtown, zu den Museen und zum Flughafen kommt. Hübsche Poolanlage unter hohen Palmen. Freundliches Personal. Köstliche frisch gemachte Omeletts mit Belag nach Wunsch zum Frühstück. Wir hatten ein Zimmer im 7. Stock mit tollem Blick auf die Camelbackmountains.

Negativ:: Die ständig laufende Lüftungsanlage ist in der Nacht ziemlich laut.

Positiv:: Das Zimmer war großartig. Bett bequem

Negativ:: Dusche hatte Schimmel Abdichtung. Muss renoviert werden

Positiv:: Das Personal war wirklich nett

Negativ:: Lärm! Lärm aus dem Flur

Positiv:: Das Personal war freundlich und hilfsbereit ... Die Zimmer waren großartig! Geschmackvoll und komfortabel

Positiv:: The room was very clean. Staff was very helpful! Will definitely stay again!!

Negativ:: N/A

Positiv:: Disgusting room wreaked of urine. Tweakers stay at this extended stay hotel. No breakfast here, muffins and coffee avail. It is an expensive hotel for a one star place. Avoid!

Negativ:: Very gross, room smelled of urine. Holes in carpet. Drug users stay here.

Positiv:: Location

Negativ:: The morning front desk worker was unconcern, and had no idea of customer service. Also had a do not disturb sign on my hotel door which three times the employees took it down . UNHEARD OF any hotel having a problem with do not disturb signs. I wil

Positiv:: How the staff resolved an issue we had.

Negativ:: The 1st floor was very dirty and run down. A lot of homeless traffic seems to be attracted to just come in and hang out. 3rd floor was quiet and much nicer.

Positiv:: Location relative to my business

Negativ:: Overall location, small room, no hot water in shower

Positiv:: Absolutely nothing!!

Negativ:: When we checked in there was homeless people hanging out in the lobby. The lady that checked us in wouldn’t look at us or make eye contact. When we asked about a roll away bed we were told no they have pullouts in all the rooms. So she charged us an upgrade fee to give us 2 beds and a pullout. When we went to the room it smelled like smoke and musky. When we checked the beds the sheets were dirty and their was hair all over them. When we checked the pullout mattress it looked like a mattress they just pulled out of the dumpster. So, we went to the front desk and she moved us to another room right next door. Once again, checking the beds and pullout. The same issues plus the toilet had urine on the seat and the floor in the bed area was sticky and you could see multiple different shoe prints on the floor. It was almost as if they just made the beds without changing them and re-rented the rooms. When we opened the window curtains the window appeared to have been pried open from the outside and their was spray paint on the windows from graffiti. The online advertisements and pictures are definitely not what we thought we were getting. Also, the pool advertised was not the same one at this property. The entire facility smelled like cigarettes and weed. When we went back to the front desk, the lady was arguing with a homeless man that was sitting in the lobby. We spent less than an hour at this facility and felt dirty, discussing and unsafe, so we asked for our money back which the lady claimed was put back on my card I used and we found a much safer and clean place to stay. You can clearly tell this is a place the homeless and long term people stay. I do not recommend this place for anyone ever.

Positiv:: How close it was from the hospital.

Negativ:: Everything was ok but we booked a double bed with a sofa pull out. We were told they over booked and we lost are room to that party. They tried to accommodate by bringing in a extra bed but it was uncomfortable a day before a surgery that was scheduled at banner good Sam. No call or email from management.

Positiv:: The hotel was in a good location for us (in between the airport and our car rental).

Negativ:: When we arrived they told us they'd given away our room and we'd have to find another hotel. I kept asking questions + suddenly they did have a room for us. I will never stay here again.

Positiv:: Good location

Negativ:: No breakfast

Positiv:: The location

Negativ:: Disappointing complimentary “breakfast.” The room was somewhat dirty and there were chunks of wood missing from the molding & bathroom doorway. Overall not a very appealing room. Staff was also rude when we checked in for the night.

Positiv:: The property is will taking care inside and outside. I really like the cleanness and the staff were all generous and kinda.

Negativ:: No comment. We enjoyed are stay and we were treated good. Keep up the good work. I’ll be recommending family and friends.

Positiv:: Nice modern comforts

Positiv:: An diesem Ort gab es nichts zu mögen Es war ein müdes ALTES Anwesen!

Negativ:: Geben Sie unser Geld zurück!

Positiv:: Das Bett war sehr bequem

Negativ:: Das Hotel sah etwas alt aus, das Zimmer war im ersten Stock und fühlte sich an, als ob es etwas Privatsphäre fehlte

Positiv:: Mir gefällt die Tatsache, dass es einen Pool und einen Whirlpool hat.

Negativ:: Einer der Angestellten beim Einchecken hätte lächeln können. Sie war wie ein Roboter. Die anderen sahen freundlicher aus. Ansonsten war alles in Ordnung. Pool und Whirlpool sahen etwas unsauber aus, aber es war, weil es ein windiger Tag war und die Blätter von den Bäumen immer wieder auf sie fielen. Aber mir gefiel die Lage wirklich. Das Setup. Der Handtuchservice. Danke:)

Positiv:: Schneller Raumwechsel.

Negativ:: Ich bekam zuerst einen unfertigen Raum. Dann wurde ich mit extrem lauter klimaanlage in die oberste Etage verlegt.

Negativ:: Ich musste zweimal nach unten gehen, weil der Schlüssel nicht funktionierte. Das Personal konnte nicht erklären, wie man vom Flughafen zum Hotel kommt. Man sagte nur, man hätte ein Taxi bekommen. Obwohl die öffentliche Stadtbahn nur einen Block entfernt war. Auf der Federdecke gab es Flecken, die sich im Waschbecken befanden, war die Klimaanlage sehr laut

Positiv:: Nothing

Negativ:: Everything. It was nasty, run down, and stunk. Worst experience at a Hotel EVER!!!!!!!

Positiv:: It was quiet.

Negativ:: The elevators were dirty, the woman who checked us in didn’t know anything about the area other than convenience store locations, and the whole place felt crummy.

Positiv:: Staff was very friendly

Negativ:: Carpet and toilet in room were dated and looked dirty. Our air conditioning only worked on high and was super loud.

Positiv:: The view from the 8 the floor in the rain storm was nice

Negativ:: Staff is rude. Room was noisy constant noise in cieling, parking is at a different location.

Positiv:: Very friendly staff. Good value for the money.

Negativ:: No vent in bathroom. AC unit ran constentaly.

Positiv:: Easy access to stores restaurants and Highway

Negativ:: Poor customer service ( Front desk and breakfast cook’s) !!! No ac room!!!! Elevators weren’t working properly!!! Duty and I can go on and on..

Positiv:: Nothing good about it. Horrible experience

Negativ:: Dirty rooms, dirty shower, grimy location, indifferent staff, poor parking. I didn’t even think about trying the breakfast. Horrible experience. You couldn’t pay me to stay at this place again. I’d like a refund!

Positiv:: The breakfast was great for the rating of this hotel. Eggs, bacon, sausage and on alternate days potatoes, pancakes, biscuits and gravy, plus cold breakfast options.

Negativ:: The fitness center's tv was not working (no signal), the bathroom tub was very chipped.

Positiv:: The room was clean and well stocked with towels and the Jacuzzi was lovely.

Negativ:: N/A

Positiv:: The staff was very helpful

Negativ:: the hotel stay was terrible the rooms were not the cleans and the roof leaked in my room wetting up my luggage and clothes

Positiv:: Location, cleanliness

Positiv:: The quietness in the room

Negativ:: I didn't like that the hotel was so old the rugs were dirty in the lobby and the hallways. We've granted hotels nicer than this for less I think we paid too much for this hotel the pictures were pretty deceiving