Hotels in Camelback East - Phoenix

Positiv:: Die Glockenschläge/Valets waren großartig! Sie waren kenntnisreich, schnell und haben Sie wie ein VIP behandelt. Sie riefen Sie immer namentlich an, wenn Sie jemals Kontakt mit ihnen hatten.

Positiv:: Wir genossen Happy Hour im T Cooks, ausgezeichnete Tapas. Der Service war sehr höflich und hilfsbereit. Großartiges, gemütliches Zimmer mit einem Kamin. schöne Anlage.

Positiv:: Sehr sauber und leichter Zugang zum Parkplatz und Frontseite.

Negativ:: Der Strom fiel aus.

Positiv:: Das Resort ist wunderschön. Das Wartungspersonal im Restaurant war fantastisch.

Negativ:: Der Check-in wurde bis nach dem Check-in verzögert, und dafür entschuldigte man sich nicht. Das Personal am Pool war nicht sehr freundlich und sehr langsam.

Positiv:: Alle waren sehr warm, freundlich, geduldig und haben sich nicht auf den Weg gemacht, um in jeder Hinsicht zu helfen.

Negativ:: Nichts

Positiv:: Liebte die kleinen romantischen Öfen an jeder Ecke mit Blumen, Kolibris und Springbrunnen.

Positiv:: Makellos. Blumen Bäume usw. sind wunderschön. Historische Gebäude aber fühlt sich neu. Erholsam ruhig. Jeder Angestellte scheinen froh darüber. Liebe dieses Ressort.

Positiv:: Wir durften am Pool übernachten und die Wellnesseinrichtungen zum Duschen nutzen, nachdem wir ausgecheckt hatten und vor unserem Abendflug. Das Personal war auch sehr freundlich und hilfreich.

Positiv:: We loved our time here! The grounds are beautiful and there are so many small little spots to sit and relax. Service is top notch. Access to the spa as a hotel guest is a huge advantage as well. Loved everything about our stay!

Positiv:: The grounds and villas were simply beautiful.

Positiv:: Das Personal ist sehr freundlich.

Positiv:: Die Zimmer hatten viel Platz für unsere Familie. Wir waren begeistert, dass Kinder kostenlos im Restaurant gegessen.

Negativ:: Der Pool war ein wenig kalt

Positiv:: Preis/Leistungsverhältnis für Ihr Geld.

Negativ:: Die Heizung funktionierte nicht, es war kalt.

Positiv:: Das Frühstück war im Preis inbegriffen, ebenso wie der Zugang zu einem Computer und Drucker.

Negativ:: Wir fanden eine Haarnadelschneide auf dem Teppichboden, was uns die allgemeine Sauberkeit der Einrichtungen unleicht machte.

Negativ:: Die Klimaanlage könnte kälter sein, obwohl wir sie auf 60 eingestellt war. Insgesamt waren wir von unserem Aufenthalt begeistert

Positiv:: The property is nice and the rooms are spacious.

Negativ:: The room had food left in the fridge from previous guest. Dead cricket in the corner and a gray washcloth left in sink. Called housekeeping to come get it and perhaps tidy the room, but no one came, so I left it outside the door.

Positiv:: Wunderschöne Architektur und Design Elemente eines Frank Lloyd Wright Geschäftspartners. Wunderschöne Pools und es gab acht von ihnen. Der Service ist gut.

Negativ:: Kann etwas teuer sein. PKW-Parkplatz - recht weit entfernt.

Positiv:: Es gibt viele Plätze, wo man sitzen und reden kann. Gute Ausstattung. Frisch renovierte Zimmer sind sehr schön. Das Personal ist super!

Negativ:: Rauchen überall bei den allgemeinen Sitzbereichen draußen

Positiv:: Alles! Sehr einzigartig.

Positiv:: Hotel ist fantastisch. Erstaunliche Geschichte des Biltmore, gesehen auf allen Bilder überall.

Negativ:: Das Zimmer müsste mal renoviert werden

Positiv:: Fabelhafte Architektur und Gärten, freundliche und hilfsbereite Angestellte, tolles Frühstück. Alles!

Negativ:: nichts.

Positiv:: Wirklich schönes Hotel. Wunderschöne Anlage. Gaben uns einen Upgrade für ein privates Cottage Zimmer kostenfrei. Wir würden sehr gerne schon bald wieder hier übernachten.

Positiv:: The location was great. Staff were very friendly.

Negativ:: Garden room had a single window unit type AC that did not sufficiently cool the room. Hotel is currently under construction, which makes it very hard to get around. I found bits of cracker on the floor around my bed upon check in, but was too tired to deal with it at the time. The matress in my room felt old and sagged on one side. The pool bar closed at 5. The famous Catalina pool has many broken tiles. I was promised an emailed receipt at checkout, and have yet to receive it. I've made two calls to their accounting department and they have not returned my call.

Positiv:: We celebrated our anniversary and were upgraded to a beautiful suite, and the front desk staff sent a beverage, chocolates and fruit to our room when they learned. Loved the room, the grounds are amazing and enjoyed the amazing amenities. We're planning to return every year.

Positiv:: Many luxury features. Service very good and happy hour nice.

Negativ:: Hot tub not warm, bed sagged in middle, no robes, landscapers started gas power hedge trimmers at 8:35am for 45 minutes in courtyard next to room.

Positiv:: Nice pool and gym. Great drinks at the hotel bar. Beautiful hotel.

Negativ:: They seemed to be incredibly short staffed in terms of housekeeping. On our first night, our room wasn't ready for check-in at 6:30pm -- 2.5 hours after the hotel's check-in time of 4pm. It seemed like it would work out in our favor because we got a room upgrade since our assigned room wasn't ready. But then on our second day our room wasn't cleaned until 4:30pm and on our third day, they didn't clean the room at all -- and we were out of the room from 10am until 9pm! When we called the front desk, they offered to send someone to clean the room, but it took 40 minutes for someone to show up.

Positiv:: My room was nicely renovated but bathroom much to small. The shower when in use would soak the bathroom floor. The property is getting tired looking, time for a face lift. I returned after 10 years and was disappointed to find gym still to small, spa uninspiring, exercise studio and bike/tennis area a throw back to 1980. I would return to the front portico each morning from a long run and was never greeted by bell staff or offered bottled water as i stood there recovering from the run and sweating from the desert heat. I have become so accustomed to being greeted by staff with bottled water and towel upon returning from jogging at all great hotels that i really resented having to ask for it. The main lobby is beautiful and I enjoyed evening cocktails on the patio adjacent to the lobby. The bar staff was lovely. Lunch and breakfast in Frank and Albert's was painful to endure. Breakfast was so delayed with mistakes to the order and lunch was mediocre. The cafe also disappointed. One meal at each was one too many. Best meals were all off property. My daughter and I walked thru the shops and found once again we were back in the 80's. We love to shop so it was hard to believe there was almost next to nothing to buy. Housekeeping was a bit lacking of management, it seemed. Dirty dessert dishes lingered in my room for two days. The Scottsdale - Phoenix area has so many fabulous resorts, it's to bad The Biltmore doesn't seem to be one of them anymore.

Positiv:: Mountain biking and guide (Chip) were excellent. Wright's was outstanding dining all around. Food, service, presentation, ambiance, price. If the entire resort were run like Wrights, this would be a five star resort. Spa services, attendants were great. Megan O. at the front desk was very friendly and helpful. The lobby is beautiful. A Maintanence engineering employee whose name I did not get. The bicycle room service provided a bit of whimsy and were a delight to watch them ride through the resort. The swim up bar is a nice touch, but perhaps should not be immediately next to the kids water slide.

Negativ:: Was billed as a five star resort when I booked it. Don't get me wrong, this is a nice place with a lot of history. However, a five star resort implies attention to little details that separate you from other resorts. Those little details were missing. While I understand the main entrance is under renovation, the concrete blocks holding down the umbrellas for the valets looked cheap and haphazard. Not a good first impression. Upon arrival, no one offered to help with my bags, merely pointing me to the direction of the temporary main entrance. At that entrance, there is a small lip in the doorway, making it difficult to maneuver a roller bag. While the front desk did ask if I needed assistance with my bags, no bellhops were around if I did, and given the room location, they should have been more readily available, as my room in the garden wing is on the second floor accessible only by stairs. Upon check-in, I searched for ice (which with a bellhop could have been a non-issue at least for the first day). I could not locate the ice machine, or anything in the in-room literature to direct me. I found a housekeeper and asked her. She did not seem to know either. A maintenance engineering department employee coming out of a guest room overhead the conversation and immediately led me to the nearest ice machine himself. Unfortunately it was broken. Not only that, there was a bus cart full of dirty dishes stowed in front of it. Again, this is the kind of little detail a five-star resort takes care of. The ice machine in the adjacent paradise wing seemed more designed for "back of the house" rather than for a guest to be accessing it. Service at Frank and Albert's was very nonchalant. It did not seem as is they cared if we stayed to eat or not, or enjoyed our meal. Everything seemed to be under construction at once, causing noise throughout the day, from early in the morning until afternoon. When I asked about this, several, employees' response was "well, it's the slow season...." as if I should have lower expectations because it's August. Again, a little detail a five-star resort should nail. Guests should not notice a difference in staff attention regardless of "season." A few other "little details": In the lobby bar, the cords for the TVs and speakers were haphazardly hanging, not neatly along the wall. There was visible water damage on one of the corner speakers. A large cobweb was hanging in the corner and blowing with the AC. There were several areas where grout or paint had dripped onto the pressed concrete blocks from recent renovations but were left there, not removed. The pool desk was open and appeared to be staffed, but was unmanned for five minutes, leading me to walk behind the desk to help myself to clean towels as no one was around. Ultimately, we cut our stay a day short and moved to a different area five star resort, where we did not experience any negative issues.

Positiv:: Die Geschichte des Hotels ,die Lage SPA -Angebot ,jedesmal für uns ein Vergnügen

Positiv:: Simply excellent - the best hotel we had during our 4 weeks trip

Positiv:: Personal sehr freundlich und professionell. Sehr sauberes Zimmer.

Negativ:: Nichts

Positiv:: Das Personal an der Rezeption war freundlich. Mein Zimmer hatte alle Unterkünfte, die ich für einen Innenhof erwartet hatte. Ich habe die Zeitung jeden Morgen erhalten - Kontext: Ich habe in einer Reihe von Marriott-Marken übernachtet und nicht alle haben mir die Zeitung konsequent vor die Tür gebracht. Kleine Dienste wie diese lassen mich zurückkommen. Das Frühstück war in meinem Zimmerpreis inbegriffen, das Essen war gut (auf Bestellung zubereitet) und ich fühlte, dass es eine Vielzahl von warmen und kalten Frühstücksoptionen bot.

Negativ:: Das Bett schien sehr unbequem, ich warf mich hin und drehte mich, obwohl ich ziemlich müde war. Wegen des unruhigen Nachtschlafs war ich am nächsten Tag weniger energisch für die Arbeit. Also, ich mache Kaffee im Zimmer, und ich war SO enttäuscht, dass die Kaffeemaschine nicht sauber aussähe (als ob sie im Wasserbehälter entkalkt werden sollte). Ich habe den Kaffee im Zimmer übersprungen (ja, ich weiß, dass es irgendwie schrecklich ist) und wartete auf die Eröffnung des Restaurants.

Positiv:: Die Lage des Hotels war perfekt für die Rückfahrt mit Mietwagen, Tagesausflügen und einen kostenlosen Transfer zum Flughafen. Die Zimmer waren geräumig, sauber und das Bett und das Kopfkissen komfortabel. Schlief toll, sehr ruhig. Das Personal war sehr freundlich und zuvorkommend.

Negativ:: An eine Sache kann man nicht denken.

Positiv:: Freundliches Personal, tolles Frühstück, schöner Pool und sehr komfortable Suite!

Positiv:: Die einzigen Punkte, die Sie gegen dieses Hotel einlösen können, sind der kostenlose Parkplatz, das kostenlose Frühstück und warme Plätzchen.

Negativ:: Dieses Hotel ist schmuddelig, heruntergekommen und dringend renovierungsbedürftig. Auch die Zimmertüren befinden sich nicht innerhalb eines geschlossenen Gebäudes. Dieser Doppelbaum ist nichts wie ein anderer Baum, den wir in der Vergangenheit verwendet haben. Sparen Sie Ihr Geld und suchen Sie nach einem saubereren, sichereren und schöneren Hotel.

Positiv:: Feiern Sie Silvester mit einem frühen Check-in und übernachten Sie im Doubletree und frühes Abendessen um 18 Uhr und dem nahe gelegenen Transport zu unserer Veranstaltung, die um 20 Uhr beginnt, fantastisch

Positiv:: Uns gefiel die Größe des Zimmers. Und es war sauber

Negativ:: Uns gefiel nicht, dass einige der Fernsehkanäle verschwommen waren, und mehr noch, der Pool war sehr schmutzig.

Positiv:: Das Personal war sehr hilfsbereit und freundlich. Das Zimmer war sauber und schön groß. Sehr schöner Außenpool mit vielen sauberen Handtüchern. Die kostenlose Frühstücksbar war frisch und lecker.

Negativ:: Beim ersten Besuch bekam unsere Familie ein behindertengerechtes Zimmer, und die Duscheinrichtungen waren sehr chaotisch, wenn 4 Personen duschen sollen.

Positiv:: Saubere Anlage mit sehr freundlichem Personal

Negativ:: Keine Abneigungen

Positiv:: Das im Preis inbegriffene warme Frühstücksbüfett ist in Qualität und Erwartungen fantastisch. Die Einrichtung des Hotels ist wundervoll, da alle Aussichten auf Berge und Flugzeuge zu sehen sind (der Lärm von Flugzeugen war kein Problem, auch wenn man glaubte, Flugzeuge aus dem Himmel holen zu können. Ich würde das allen meinen Verwandten empfehlen, die mich besuchen würden, und für Sie alle hat wbo keine Ahnung, wo Sie übernachten sollten.

Positiv:: It was a wonderful hotel, great breakfast, comfy room, and friendly staff.

Negativ:: I was traveling alone and my room was on the 5th floor quite a distance from the office and a little hike through the foliage and pool area. Even from the parking lot entrance, closest to the elevator I needed to take, I had to travel down a dark walk area by the laundry. I didn't feel unsafe but it could be a recipe for disaster. I checked in after dark and the lighting is limited around the pool area for the ambiance but this made it difficult to figure out where to go. I would have preferred something closer and should have asked.

Positiv:: The location was close to the airport and only a short drive to University of Phoenix Stadium. It was perfect for a quick in and out trip.

Positiv:: Appreciated the free shuttle to and from the airport, as well as to neighboring restaurants. The complimentary breakfast buffet had plenty of choices, including scrambled eggs, bacon, sausage, oatmeal, cereal, various breads and pastries, yogurt, etc. Rooms are spacious, with a door separating the bedroom from the living room. Two large flat screen tv's, locking safe, large refrigerator, microwave and coffee maker. King bed is super comfortable with pillow top mattress! Plenty of large towels and good water pressure. Internet access was reliable and strong.

Negativ:: Bathroom is very small, and it was very difficult for both of us to get ready in the morning. The sink was next to the toilet, as opposed to being outside the bathroom, as in other hotels. Hair dryer only had medium heat setting - plenty of power, but needed warmer temp. Most rooms surround the pool, and one night the families using the pool were really noisy. The noise reverberates!

Positiv:: The breakfast was so good. alot of choices. Room was big ans very clean

Negativ:: this hotel does a excellent job

Positiv:: Sehr gute Lage zum Flugplatz, grosse Zimmer

Positiv:: The warm cookie at check-in was nice as was the quiet air conditioner...you barely even noticed it was running...a nice change from the typical room rattling wall units in most hotels.

Positiv:: The hotel is very close to the phx Zoo. The shuttle will take you there and pick you up! This is ideal when you have a later plane. The shuttle driver Ray Lopez was fantastic. The pool is lovely and the towels were big. The bed was very comfortable. Breakfast was free and very good. The warm chocolate chip cookie is a nice touch.

Negativ:: The dining room was closed on Sat. night due to an affair. I wanted to have a nice dinner there and was unable to do so.

Positiv:: Privacy, lovely warm pool, buffet breakfast excellent, easy to find, close airport

Negativ:: another guests room service tray with dirty dishes left outside for over 24 hours.

Positiv:: Arrived very late at night and called the hotel from the airport - the bus was there within a few mintes to pick us up at the terminal and the hotel is very close to the airport so within another few minutes we were at the hotel where check-in was quick, smooth and very friendly. The rooms are large, clean and very comfortable especially after a day travelling on long haul flights.

Negativ:: .

Positiv:: The staff gave us wonderful advice about a little Italian Restaurant not far from the Hotel. The place was perfect. Doubletree staff was always very nice and helpful. Another great feature, the huge chocolate chip cookie upon arrival.

Positiv:: The suite is so comfortable and we were amazed that you cannot hear any planes landing in the nearby airport. It might be more of a business hotel but I noticed a few family enjoying themselves by the pool. The 24-hour airport service was a life saver. I still love the cookies they give out upon check-in, yummy!

Negativ:: None

Positiv:: Nähe zum neuen öffentlichen Transportsystem Light Railway

Negativ:: Der über booking com zugesicherte Preis wurde vom Hotel nicht eingehalten, sondern überzogen. Hierzu haben wir bereits mit booking.com Kontakt aufgenommen und um Regulierung gebeten. Wir bitten nochmal um Klärung mit dem Hotel und eine Rückantwort.

Positiv:: Attentive helpful staff. Suite with huge comfy bed and separate sitting room with large workdesk. Coffe maker. Fridge. Very quiet for sleeping. Two large tvs. Laptop point on desk in suite and computers with printers downstairs (great for checking in and printing boarding passes for flight home). Plenty of free parking. Efficient airport shuttle transfers (free). Pool and hot tub. Good breakfast buffet. Excellent value for money.

Negativ:: Could not find anything to fault.

Positiv:: Freundliches Personal, saubere komfortable Zimmer

Negativ:: Der Preis war recht hoch

Positiv:: das Essen

Negativ:: lost & Found nie ruft Sie Sie zurück, noch sie beantworten die Telefon.

Positiv:: Das Personal war sehr schön, das Zimmer war sauber, sehr geräumig und kann es jedem empfehlen. Der Zug fährt vor dem Hotel für eine 10-Fahrt in die Innenstadt.

Negativ:: Keine

Positiv:: Das Personal war sehr freundlich. Ich aß im Restaurant und fand es überraschend gut

Positiv:: Room service. Food. Friendly people.

Negativ:: Price was less expensive the day after we arrived but we were locked In at the expensive price.

Positiv:: The location so close to Sky Harbor Airport. The size and comfort of the room. The frequency of the airport shuttle.

Negativ:: The service and competence of the bar staff left a lot to be desired. The lobby entrance is so dim that it looks really dingy and rundown, which, unfortunately, gives a poor first impression that colors everything else you see subsequently.

Positiv:: the courtesy of the gentleman at the reception desk and efficiency checking us in.

Negativ:: on arrival at hotel front entrance, no one to help take luggage from car to reception area (there was a staff member with cart just inside the entrance but we were totally ignored, he calmly looked away while we struggled to get the luggage inside) and no coffee maker in room

Positiv:: convenient to airport and good value for money

Positiv:: Every one of the service people at the hotel was extremely polite and helpful.

Negativ:: The fee for parking at the hotel was $6 a day, but I was told I would not pay for the night I stayed at the hotel. It was only applicable for the four days I left my car for my trip. However, when I returned I was told there was a $12 valet fee for the night I stayed there. WHAT???? That was NEVER mentioned and the attendant didn't charge me when I said I'd never heard of that.

Positiv:: Wonderful location and availability of shuttle service. Staff was friendly and efficient.

Negativ:: No.

Positiv:: Evrything from the attention paid by the employees to the cleanliness and comfort of the room. Would definitely recommend it. Great price also for such a luxurious looking room.

Negativ:: Nothing I can think of. Then again, I just stayed one night. Came at 18h and left by 10h the next morning. From this point of view, it was perfect.

Positiv:: Convenient location

Negativ:: The pending charges placed on my checking account that are still present 4 days after my stay

Positiv:: Within 4 min drive of airport terminals. The new Metro Tram runs past the front of the hotel giving acess to Mesa and central Phoenix every 10 mins. There is a free shuttle bus service from all airport terminals to the Metro station evry 12 mins.

Negativ:: In room air conditioning was very noisy.

Positiv:: Over night stay only. It was excellent

Negativ:: Matratzen sind an dieser Stelle unbequem. Bessere Raumgeräte. Keine/Unzureichende Utensilien und/oder Kochgeräte. Der WiFi-Service ist wirklich schlecht.

Positiv:: Die Zimmer sind sauber, das Bett war komfortabel und die Küche war mit allem ausgestattet, was Sie brauchen. Das ist ein großartiges Preis-Leistungs-Verhältnis!

Negativ:: Der Rauchmelder ging aus, als ich die Hitze einschalte, und es gab verschiedene Leute, die die ganze Nacht durch das Zimmer spazieren gingen und laut sprachen. Das Zimmer war größtenteils sauber, aber nichts anderes. Schließlich funktionierte der Schlüssel nicht an der Außentür und ich musste die Anruffox verwenden, die jemanden aufweckte, um ihn 7 Minuten später zu entsperren

Negativ:: Zwei Lampen funktionierten nicht. Es gab keine Zimmermädchen obwohl ich 2 Nächte dort verbracht habe.