Hotels in Puerto Morelos

Hotels in Puerto Morelos

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Puerto Morelos, Quintana Roo, Mexiko
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Nebensaison Dezember
Hochsaison Januar
  Durchschnittspreis (Übernachtung in der Woche): 295 €
  Durchschnittspreis (Übernachtung am Wochenende): 134 €

Günstigster Reisezeitraum

30 %

Preisrückgang (erwartet)

Teuerster Reisezeitraum

28 %

Preisanstieg (erwartet)

(Durchschnittspreis in den vergangenen 2 Wochen)

So. - Do.

(Nacht/Woche)

(Durchschnittspreis in den vergangenen 2 Wochen)

Fr. & Sa.

(Nacht/Wochenende)

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Royalton Riviera Cancun - Puerto Morelos - Gebäude
1
8,5 Hervorragend (4.701 Bewertungen)
414 €+
Übersicht Bewertungen
Diese Unterkunft besticht mit einer schönen Strandlage in Puerto Morelos. Cancún Country Club, Wasserpark Wet n' Wild Cancún und Marktplatz von Puerto Morelos befinden sich im Umkreis von 25 km.
9,7 Hervorragend
Positiv:: Wir waren vom Spa, vom Zimmer und vom Essen begeistert. Es war der Geburtstag meines Mannes, und sie haben so viele Dinge getan, um ihn besonders zu fühlen. Er sagte, es sei einer seiner denkwürdigsten Geburtstage. Sie gingen wirklich über und darüber hinaus. Wir liebten die Spa-Services von Erika und Joselyn.
Negativ:: Mir hat die Timeshare-Präsentation nicht gefallen. Es lief zu lang. Wahrlich, es hat meinen Morgen ruiniert. ..wir hofften auf blauen Ozean.
8,5 Hervorragend
Positiv:: Super Essen In der Nähe vom Strand Meerblick Wunderschön und große Zimmer Freundliche Angestellte, die sehr hart gearbeitet haben
Negativ:: Die Bauarbeiten am Hauptpool war laut und nervig Risse im Fundament, ich denke, der Resort versinkt?? Mücken, das es in den Mangroven liegt
9,2 Hervorragend
Negativ:: Strand war eine Katastrophe
10,0 Hervorragend
Positiv:: +Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.
Negativ:: -Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.
9,2 Hervorragend
Positiv:: Great location, very good entertainment and a lot of facilities for family and kids.
Negativ:: Room description was not clear.
8,0 Hervorragend
Negativ:: Waiters waiting for tips and getting mad if they did not get one. High pressure selling of the diamond club.
10,0 Hervorragend
Positiv:: Felt like we were in paradise! View was magnificent, service outside our room was top notch and the staff was awesome! Checking in and out was quick and accurate. Shuttle service was great!
Negativ:: Had a little trouble getting certain items for our room. Took multiple phone calls to get what we wanted. Communication was a little iffy some of the time.
8,0 Hervorragend
Positiv:: I like the space and the variety of restaurants but was difficult to est anywhere else besides buffet because we needed to make reservations or it was full.
Negativ:: The check out they delayed us because they didn't do their job when we checked in with the payment and we almost missed our flight. They didn't leave things where we left them as s result my hair straightener was left behind.
10,0 Hervorragend
Positiv:: Our butler Ruddy was amazing!
8,8 Hervorragend
Positiv:: Great beach and pools staff at both were very helpful and accommodating.
Negativ:: Bed was very uncomfortable could barely sleep at night and restaurant staff was not on top of their game.
7,1 Gut
Positiv:: The hotel is neat and clean located in a great location
Negativ:: Hotel staff service, personal service providers, very much needed improvement, very slow service! The room service is barely functioning!
7,5 Gut
Positiv:: Hotel alles gut
Negativ:: Strand eine Katastrophe, wegen Algen könnten wir nicht ins Meer, hat sehr gestunken und das war eine Ruine
9,6 Hervorragend
Positiv:: Rooms are showing a little wear and tear but were extremely comfortable. Food was amazing as was the service. Already planning our next trip back!
Negativ:: We witnessed other, rather rude guests treating the staff poorly. We couldn’t imagine why they could’ve been so angry when we felt our stay was exceptional.
Breathless Riviera Cancun Resort & Spa (Adults Only) - Puerto Morelos - Schlafzimmer
2
8,8 Hervorragend (2.336 Bewertungen)
414 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Puerto Morelos) nur 0,1 km von Bahía Petempich (Bucht) entfernt. Im Umkreis von 15 km befinden sich zudem: Ojo de Agua (Strand) und Sanctuary of Hope and Time Capsule. Ebenfalls in einem Umkreis von 15 km: Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten) und Korallenriff von Puerto Morelos.
9,2 Hervorragend
Positiv:: Tolle Partys, super Entertainment, leckeres Essen und tolle Drinks. Das Personal ist ausgenommen freundlich und hilfsbereit.
Negativ:: Das Meer war bräunlich und wenig einladend
7,0 Gut
Positiv:: Facilities, rooms, staff all very good. Good attention to details. Good vigilance for inebriated guests and control of rowdy individuals.
Negativ:: Music extremely limited to house. Does not cater to varying tastes or cultures. Given there strong ties to Latin countries there is no true Latin music played. Seems almost reverse racism! Catering solely to white European and white Americans. Food was average at best. Acceptable for resort cuisine. Lastly the resort was not adult only for New Years Eve. Exceptions were made for families with obvious teenagers!
9,2 Hervorragend
Positiv:: Super schicke Zimmer bzw. Juniorsuiten mit großer verglaster Dusche (2 Regenwaldduschköpfe), total nettes und aufmerksames Personal, verschiedene Restaurants mit jeweils sehr leckerem Essen
Negativ:: für mich war alles prima! Man muss wissen, dass dies eher ein ‚Partyhotel‘ der gehobenen Klasse ist. Wer nicht das große Partyanimal ist, sollte darauf achten, ein Zimmer im ruhigeren Teil des Hotels zu bekommen
10,0 Hervorragend
Positiv:: The staff, the people the resort everything!!!
7,5 Gut
Positiv:: Clean nice room, good staff
Negativ:: Small location, not enough activities other than pool.
6,0 Gut
Positiv:: I like the beach in front of the Hotel.
Negativ:: The concierge does NOT work. People from the concierge are not really helpfull and It really made me very stress and destroy some of my vacation. Restaurant not so good. Not so many places available to sit down near the beach or the swimming pool. They are not flexible. They don't have any shuttle service to take to the center of Cancun or to the center of Playa del Carmen (paying the price they charged me, its possible to stay in other Hotels that offer this kind of service). And other small problems that made us very disappointed with the place.
10,0 Hervorragend
Positiv:: You could relax or you could party! It really meet all our needs for different times if the day.
Negativ:: My husband is gluten free, I wish you could get more breakfast options for our next visit!
10,0 Hervorragend
Positiv:: The staff is magnificent, the food is of top quality and delicious which is not expected for an all inclusive resort, there is always something to do and the costumer service is excellent
Negativ:: I think that the dress code for some of the restaurants is a bit unnecessary, could be toned down a bit
8,0 Hervorragend
Positiv:: Overall, facilities are nice. Staff are helpful ,friendly .
Negativ:: The food was average for this high end, expensive hotel, especially for vegetarian, overall , all the food I got was too salty, not enough local fruits like papaya, pineapple, dragon fruit like other resort where I stayed before. Music by the pool was too loud and boring, every day the same music, my room was facing it, I could not stay in my room because it was so loud, annoying. I had stayed at other resort in Cancun, which provided entertainment with staff trying to have guests engaged in games at the pool instead , they just put out loud , bad music .I literally had headache.
10,0 Hervorragend
Positiv:: Food was excellent overall! Also really like the 3 different pools depending on your mood :) service was always great!
Negativ:: Mini bar fridge wasn’t very cold in our room :(
9,7 Hervorragend
Positiv:: Let's start with the food-- It was uniformly phenomenal at every restaurant we tried (Kibbeh, Picante, Silk City, The Strip, Bites, Spoon). Top shelf liquors and well made cocktails kept everyone in high spirits (seriously... try to get a well-made Manhattan at any other Mexican AI property. Good luck.) Just one restriction that we ran into: No shots in the Xcelerate pool, but that's probably a good idea. Our suite in the Xhale (VIP) area was quite modern and very well appointed. Everything (with one exception) was in excellent shape and housekeeping services were prompt and thorough. We were at Breathless for my buddy's bachelor party and the party package we ordered ($125 a head) was totally worth it. Bottles of tequila, a photo shoot, a private cigar rolling, a late night party in the room, table service at the club, a specially decorated daybed by the pool... it all added up to a very special experience. Overall, the grounds are absolutely gorgeous. The place is pretty new, so you'd expect things to be clean and they are. The raised walkways throughout the property and the tasteful use of accent lighting really makes you feel like you're in the middle of an ultra modern estate. All of the restaurants and lounges are beautifully decorated, too. A lot of thought went into the design of this stunning property. The thing that really makes Breathless Riviera Cancun stand out, though, is the people. The entire staff from top to bottom are friendly and accommodating. The worst I personally experienced was a bartender or two who was somewhat indifferent. No one was unusually sour or gave off a begrudging attitude like you find at a lot of AIs (especially in the Caribbean islands). Just keep a steady flow of small tips ($1 here... $3 there... $20 for super special favors) coming and you'll be treated very very well. Extra huge thanks to... JC at Wink-- The best bar server I have ever met in my whole life! Thanks for hooking it up time after time and for helping us recreate our 18-year-old bro trip photo. :D Ericka at Picante-- For playing mom to a bunch of overgrown misfits as you served us the best Mexican meal we ever ate. Ivette Hernandez-- For personally seeing to it that all of our requests were handled quickly and thoroughly. It was a true pleasure meeting you! Bottom line: I wouldn't hesitate in recommending Breathless Riviera Cancun to anyone I know... and I already have many times. Keep up the great work!
Negativ:: Just a few things to mention-- all of them minor: - Our in-room tablet (how you check the activities, make reservations, order room service, etc.) in one of the suites didn't work upon arrival. Something was wrong with the charging base. A little tinkering and it was fine. - While the property is totally appropriate for anyone traveling without kids, it does cater primarily to couples. As such, the beautiful rain showers in the suites are in a glass box right in the middle of the room-- ostensibly so you can see how smoking hot your new husband/wife is as they bathe-- and the "privacy curtain" basically just separates the shower from the bed area. Anyone accessing the sinks, toilet, closet, minibar, coffeemaker or walking in the front door (GASP!) has a front row seat. The management might consider having those curtains go around the entire shower enclosure. - Room service was uniformly slow. Every time. Tasty, though! - I scheduled our private photo shoot for 7pm on our last day. The photo desk called to ask if we could move it up to 6. I obliged. When we showed up, the photographer power-walked us to the beach, snapped exactly two photos and skedaddled. When I asked if we could take just a few more, she said simply "No. This is enough." Oooooo kaaaaay.
10,0 Hervorragend
Positiv:: The food, drinks and restaurant staff
Negativ:: The entertainment could have been a little better
Desire Resort & Spa Riviera Maya - Couples Only - Puerto Morelos - Schlafzimmer
3
9,2 Hervorragend (451 Bewertungen)
584 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der herrlichen Lage (Puerto Morelos) nur 0,1 km von Bahía Petempich (Bucht) entfernt. Im Umkreis von 15 km befinden sich zudem: Ojo de Agua (Strand) und Sanctuary of Hope and Time Capsule. Ebenfalls in einem Umkreis von 15 km: Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten) und Korallenriff von Puerto Morelos.
10,0 Hervorragend
Positiv:: Wir waren schon das zweite mal im Desire! Es war wieder unglaublich schön dort! Super nette Leute Alles wunderbar! Jederzeit wieder
10,0 Hervorragend
Positiv:: The staff were incredibly friendly and helpful. Very attentive if you needed a refill or help with reserving cabanas. There was always something fun going on!
Negativ:: Ice, there needs to be an easier way to get ice into the room.
10,0 Hervorragend
Positiv:: Alles bestens, gerne wieder, Tolle Lage, freundliches Personal
Negativ:: nichts
9,6 Hervorragend
Positiv:: alles
Negativ:: nichts
9,0 Hervorragend
Positiv:: The staff and property are great. Everyone is so attentive. It is secluded and you are free to be yourself most anywhere.
Negativ:: The food on the property is not great. Puerto Morales has great restaurants if you need a fix.
Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos - Schlafzimmer
4
8,8 Hervorragend (2.321 Bewertungen)
299 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Puerto Morelos) nur 5 km entfernt von: Zoo Crococun, Ojo de Agua (Strand) und Korallenriff von Puerto Morelos. Ebenfalls nur bis zu 5 km entfernt: Marktplatz von Puerto Morelos und Iglesia de San José.
9,1 Hervorragend
Negativ:: Die Restaurants sollten wirklich klimatisiert sein, wir haben uns nicht wohl gefühlt beim Abendessen. Aber wir waren hier während einer sehr heißen Woche.
9,4 Hervorragend
Positiv:: Der Pool und das Gelände sind wunderschön und mit Aufmerksamkeit auf kleine Details, die den Unterschied ausmachen. Das Personal war immer aufmerksam und reaktionsfreudig. Der bevorzugte Club bot eine schöne, klimatisierte Lage für unsere Familie, um sich zu versammeln. Das Buffet war in Ordnung und die Sit-down-Restaurants waren gut bis sehr gut.
Negativ:: Das Buffet und die mexikanischen Restaurants können heiß werden. Wir hatten ein paar Mückenprobleme in unserem Zimmer. Dieses Jahr gibt es ein schreckliches Seegrasproblem an der Küste, das die Strände unerwünscht macht.
10,0 Hervorragend
Positiv:: Wunderschöne Lage und freundliches Personal. Ich kann es jedem empfehlen, der ein All-Inclusive Riviera Maya Family Resort in dieser Preisklasse sucht.
10,0 Hervorragend
Positiv:: I loved the amount of activities that were available to do not just at night such as salsa lessons but also during the day with bike tours and other events. I loved the friendliness and helpfulness of the staff. The beach was clean and kept clean throughout the day and the wait staff was great about continuing to come around and see if you needed anything. The adults only pool was fantastic and I can't wait to go back to the spa again! The hydrotherapy circuit was probably one of the coolest and most invigorating spa treatment experiences I've had! The food was wonderful, especially the sushi and steakhouse places! I also appreciated that the staff was super nice about teaching me Spanish words since I wanted to learn and have been trying to learn more! I also LOVE these AMAZING hand painted mini surfboards shaped paintings (he was over by the pool and not pushy at all unlike the other vendors) that I got. The entertainment staff is hilarious, especially Luigi and they definitely work hard to put together a full list of activities to do each day and different concert type events at night. Super fun!! The animals walking around are pretty cute too, but definitely beware of eating on your first floor patio because the cotee (spelling?) animals are kind of like a dog in the sense of they will smell it and they will come! Ha ha ha!!! I was just there in Dec for a week by myself and had no safety concerns or anything and I loved it so much I am going back for a week with friends here in a couple of months! LOVE!!!
Negativ:: I wish they had a place where you can get real Mexican food, none of the restaurants had it which made me sad since it's Mexico after all and I had been looking forward to that part of my trip. I also wasn't super happy about how pushy the vendors that come in twice a week are. You can't walk through that section of the hotel without all of them trying to get your attention and push you to buy something. It was nice to have them there because I got some great stuff to bring home like a lamp and a nameplate necklace but I found myself going all the way around that area of the hotel to avoid them because of the pushiness and the pressure. To be clear, they are NOT affiliated with the hotel though so definitely not a reason to stay elsewhere. I loved the whole experience and resort so am very excited to go back. That was just one tiny aspect for a short amount of time on 2 different nights so not that a big enough of a deal to not go back.
10,0 Hervorragend
Positiv:: The food and drinks were always available.The pool bar was fabulous!Staff very helpful.The beds are to die for.Would totally recommend.Everything you need is there.Also I would recommend the tour.
8,3 Hervorragend
Positiv:: Schöne Anlage, sehr grosser und abwechslungsreicher Pool, sehr gutes Essen
Negativ:: Trotz Preis eine Massenabfertigung
10,0 Hervorragend
Positiv:: Everything!
9,2 Hervorragend
Positiv:: Der Service, die Restaurants und das Zimmer waren wunderschön
7,1 Gut
Positiv:: Die Lage des Hotels, der Service und die Verpflegung sind gut. Guter Ausgangspunkt für Ausflüge:
Negativ:: Für Seegras kann das Hotel nix aber die große schwarze Gummibarriere welche zum Schutz davor auf dem Meer lag versaut den Anblick des eigentlich schönen Strands. Sehr teures Spa-Angebot!
10,0 Hervorragend
Positiv:: Loved the food and the bartender at the pool makes the best drinks. Love the open air lounge. The groundd are gorgeous. There really wasn't anything that I didn't like.
Negativ:: It could use a bit of updating/redecorating.
10,0 Hervorragend
Positiv:: Super nettes, zuvorkommendes Personal Essen sehr gut Schöne Abendunterhaltung die Lage, der Strand, das Resort allgemein. Ich würde gerne wiederkommen
Negativ:: Wartezeit vor den Restaurants, teilweise Reservierung möglich, allerdings nur mit Weinkauf möglich (und der ist überteuert)
Now Jade Riviera Cancun Resort & Spa - Puerto Morelos - Schlafzimmer
5
8,7 Hervorragend (2.622 Bewertungen)
266 €+
Übersicht Bewertungen
Dieses Hotel am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Puerto Morelos) nur 3 km entfernt von: Ojo de Agua (Strand), Artisans Market und Iglesia de San José. Ebenfalls nur bis zu 5 km entfernt: Korallenriff von Puerto Morelos und Marktplatz von Puerto Morelos.
10,0 Hervorragend
Positiv:: Wir hatten unsere Hochzeit hier... es war unglaublich! Alle waren sehr zuvorkommend. Das Resort selbst ist sehr modern für einen Ort in Cancun mit schönen Badezimmern und klimatisierteren Bereichen als die meisten. Das Essen war eigentlich recht gut für ein All-Inclusive, was selten ist (normalerweise sind alle Inclusive ziemlich fad).
9,7 Hervorragend
Positiv:: Der Strand und die Pools. Das Zimmer war großartig! Komfortable Betten und schöne Bettwäsche. Freundliches Personal. Sehr zuvorkommend zu unserer großen Gruppe.
Negativ:: Die Barkeeper waren etwas frech zu unseren Mädchen. Obwohl ich nicht glaube, dass sie Trinkgeld gegeben haben.
10,0 Hervorragend
Positiv:: 1st. Right size. At 1200 max guest capacity (apparently it was at around 85-90% occupancy during our 4 night stay), it had all the typical amenities of a Riviera Maya all-inclusive but without feeling crowded. 2nd. Staff. Extremely professional and kind without exception. Arsenis and Miguel at Mercure, Elpidio at Capers, Santos at Castaways, Lourdes, Edgar and Lizbeth at breakfast, Veronica who cleaned our room, and Leonardo the Zumba instructor... and so many more. 3rd the quality of the artists/shows, way above the levels (often mediocre) of the other resorts we have visited in RM.
9,0 Hervorragend
Positiv:: It was a smaller property and less crowded.
8,0 Hervorragend
Positiv:: Staff was amazing and the resort was very clean. Loved our ocean view and the top shelf liquor was great. The gym was well-equipped and one of the best for a hotel I've seen. Was truly all-inclusive and never pressured to spend more money.
Negativ:: The food could have been better but it wasn't bad. We had dinner in one of the restaurants our first night and it was our least favorite meal. We stuck with the buffet and found the Mexican dishes to be the best.
10,0 Hervorragend
Positiv:: The staff and beach amenities
Negativ:: The steak. Three times we ordered medium rare and got well done!
7,9 Gut
Positiv:: Pretty gardens, very clean and tidy
Negativ:: Not enough sun beds for the amount of people there. Some people up at 4:30 to claim their beds. One day I couldn’t find one bed. I told one of the ppl attendants who removed 4 towels from unattended beds as they had no personal belongings there. I was on the bed for an hour when a lady came along and argued that they were her beds. It wasn’t a nice experience. However the pool attendant eventually sorted the problem and he found her alternative beds.
10,0 Hervorragend
Positiv:: This is my first experience at a Now brand and I can surely say I’ll be back and trying the others. I had the preferred level so the experience began at check in with a dedicated space. The staff on every level are really nice, not the fake nice because it’s their job but really nice. The resort is fairly large with a ton of things to do. After my 5 day vacation/holiday I haven’t been able to do everything. The food is incredible! There was not one place I was disappointed at. The French restaurant was beyond exceptional! I had one issue in my suite where the AC in the bedroom wouldn’t turn off. I called the desk and they had somewhere in less than 5 min. He apologized when he realized it wasn’t an easy fix and asked if it’s okay if he fixes it now or he can come back later. We agreed for him to fix it now. It took about 30 minutes. He was up in the ceiling and all. They even came back the next day to be sure it was still working correctly. Had a great time and I would 100% return.
Negativ:: The journey to your room can sometimes be a little confusing but after a day you can pretty much get it down pack.
10,0 Hervorragend
Negativ:: Room was clean but not consistent ie not enough bottled water and hand towels and face clothes
7,0 Gut
Positiv:: Food options.
Negativ:: Ocean Beach had large rocks, medium rocks and small rocks...very hard to swim and dip in ocean directly in rear of hotel....walking the beach line was just as bad with large slippery rocks.
2,0 Mäßig
Negativ:: Long check in; tried to force us into double beds claiming they were out of kings; food that equates to a holiday inn breakfast for every meal of the day; missing amenities in rooms.
5,0 Akzeptabel
Positiv:: Food
Negativ:: Bathroom by the pool, always wet and dirty. Need real towels and air fresheners
9,2 Hervorragend
Positiv:: Super Lage, ausgezeichnete Küche, freundliches Personal
10,0 Hervorragend
Positiv:: Der winderschöne Strand, nettes und zuvorkommendes Personal, die Zimmer mit grossem Bad und Panorama Fenster und Jacuzzie. Das Essen war super lecker und die Themenrestaurants haben die Vielfalt erweitert.
Negativ:: Nur die hellhörigen Zimmer und man hat manchmal die Stimmen und Geräuche vom Treppenhaus gehört.
Desire Riviera Maya Pearl Resort - Couples Only - Puerto Morelos - Schlafzimmer
6
9,0 Hervorragend (71 Bewertungen)
714 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Puerto Morelos) nur 2 km entfernt von: Ojo de Agua (Strand), Korallenriff von Puerto Morelos und Marktplatz von Puerto Morelos. Ebenfalls nur bis zu 2 km entfernt: Iglesia de San José und Artisans Market.
10,0 Hervorragend
Positiv:: Das Personal ist unglaublich, das Essen ist großartig und die Poolbillardhersteller sind fantastisch und haben viel Spaß. Hervorragender Kundenservice
Negativ:: NN.
9,0 Hervorragend
Positiv:: Unique resort. Staff friendly. Excellente.
Negativ:: In the jacuzy areea is not possible sliping :)
6,3 Gut
Positiv:: Meer. Gutes Essen.
Negativ:: Alte Leute. Laut und rücksichtslos.
6,0 Gut
Positiv:: Same as described
Negativ:: Hard selling and chatty staffs
10,0 Hervorragend
Positiv:: Everything is amazing at this resort. The people , servers , staff , amazing !
Negativ:: The beaches aren’t the best but you don’t really need them so all is good.
6,0 Gut
Positiv:: The staff was very polite and did an excellent job. Especially Horacio at the pool!
Negativ:: We ordered room service 2 times. The first time was excellent. The 2nd time was terrible. The resort wasn't very busy, our order took an hour and came cold with no condiments. I asked the waiter to get some politely, gave him a tip, and he never returned. I told the staff at check out, they acted liked they cared after I told them that, for $600 per night, everything should be excellent. I paid $2400 for 4 nights. I had thought they would do something special for us but didn't. In the businesses I'm involved in, we do something for the unhappy customer that is a little more than they expect. Then they might return because if you don't, they won't return.
Grand Residences Riviera Cancun - Puerto Morelos - Gebäude
7
9,4 Hervorragend (90 Bewertungen)
260 €+
Übersicht Bewertungen
Grand Residences Riviera Cancun in Puerto Morelos liegt am Strand, nur 5 Autominuten von Ojo de Agua (Strand) und Iglesia de San José entfernt. Zum Angebot gehören ein Businesscenter, ein Express-Check-in und ein Express-Check-out. Wenn Sie eine Veranstaltung in Puerto Morelos planen, ist dieses Resort eine gute Wahl, denn zu den 1507 Quadratfuß (140 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzzentrum und Konferenzraum. Der Flughafentransfer (rund um die Uhr) ist kostenlos.
10,0 Hervorragend
Positiv:: Bestes Strandresort, das ich je erlebt habe. Viel besser als die so genannten Resorts auf dem Cancun Strip. Der Service ist hervorragend. Das Personal ist offensichtlich sehr gut ausgebildet, hilfreich zu sein, aber nicht aufdringlich. Das Restaurant ist preisgekrönt - höchst empfohlen. Würde dort sofort wieder übernachten.
9,6 Hervorragend
Positiv:: Everything else
Negativ:: Some people isnt extraordinary nice, Im some are
10,0 Hervorragend
Positiv:: Everything! The value for the luxury, hospitality, comfort, lush exterior environment, great food, beautiful vistas, on the beach, spa, gym, market...I didn't want to leave.
Negativ:: Can't think of a single negative...
9,2 Hervorragend
Positiv:: like the rooms and that was very clean all the hotel property
Negativ:: the food didn’t meet my expectations
7,9 Gut
Positiv:: Enjoyed the sunrise from the beach each morning and having a nice breakfast in the restaurant overlooking the pools. There was a variety of foods available. The concierge was helpful in arranging tours to the surrounding areas along with recommending and booking restaurants in the delightful Porto Morelos. The bed was very comfortable and there was sufficient space for storage along with a safe, nespresso machine and daily water provided. The hotel has a gym, spa and importantly a convienent store. We were given a complimentary airport transfer to the airport on departure which was a surprise (see below). The hotel provided a very useful bag along with welcome bottle of tequila, hats and gifts during our stay which were warmly received.
Negativ:: As a leading hotel of the world, I have come to expect the very best from hotels within its portofolio. I felt the service at this establishment fell short of the mark. There was no communication from the hotel after our booking was made in regards to my enquiries about booking tours and they did not inform us about a complimentary airport transfer. Also, a member of staff was quite rude in expressing that our needs cannot be met because the hotel is busy with many other guests. This was in regards to trying to arrange a late check out, which as. Leading hotel of the world member, I am entitled to...there was no apology and no thanks upon check out. There’s definitely room for improvement in this regard. Furthermore, the location maybe an issue for some, it’s between Cancun and Playa del Carmen so you may wish to choose something located closer to this hubs. Ask, our room had issues with the sinks in the bathroom and again service was questionable in their response time along with no explanation of the room upon entering as there usually is at the top establishments. You also need to book your sun beds by the pool. The Mexican restaurant was a bit disappointing in terms of food quality we felt.
10,0 Hervorragend
Positiv:: Everything was outstanding
Negativ:: Food,service and everything in between
9,6 Hervorragend
Positiv:: The hotel and grounds are classy, beautifully designed and landscaped, and serene. The staff was excellent and attentive and the amenities and food are high quality. The kids club was very well run and a wonderful addition.
Negativ:: One minor thing: the food services staff could be better dispersed around the pool, especially during lunch time, when it was hard to find a server. This was surprising since overall the staff was very attentive.
7,0 Gut
Positiv:: Housekeeping staff and servers were amazing. All of the staff were very nice and attentive.
Negativ:: During our stay we ordered room service; the food was great though it was inconsistent in quality mostly with the foods we ordered the most. Also the ATM machine was broken so we could not get cash so therefore we couldn't get a taxi to go into town. With that being said they told us to walk to town to get cash but we were told we couldn't even get private transportation which was a part of our package. Our butler was also inconsistent at times. You could honestly do without a bulter; they are pointless as the concerige handles everything.
9,6 Hervorragend
Positiv:: High end kitchen appliances in the suite. The staff did the dishes. Washer/dryer was great. Beds were very comfortable. Bathroom/shower area was luxurious. An extra large jacuzzi outdoors on the balcony - kids loved this. There were very few rules at the resort. The staff almost always answered yes to special requests.
Negativ:: Scraping of chairs on the floor. They should have indoor/outdoor rugs under all areas with chair.
Hotel Marina El Cid Spa & Beach Resort - Puerto Morelos - Gebäude
8
9,0 Hervorragend (2.116 Bewertungen)
292 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Puerto Morelos) nur 3 km entfernt von: Ojo de Agua (Strand), Korallenriff von Puerto Morelos und Artisans Market. Ebenfalls nur bis zu 3 km entfernt: Iglesia de San José und Marktplatz von Puerto Morelos.
10,0 Hervorragend
Positiv:: Dies war unsere dritte Reise nach El Cid. Die Anlage ist wundervoll und weiter zu wachsen!
9,7 Hervorragend
Positiv:: Tolles Resort für einen mexikanischen Urlaub. Fünf Restaurants, zwei Pools, Strandpromenade und Yachthafenanlage zum Schnorcheln und Hochseefischen.
8,0 Hervorragend
Positiv:: The swimming pool, Gym,and dinner cafeteria.
Negativ:: The hard sell of the time share program.
7,0 Gut
Positiv:: Food
Negativ:: Beach
10,0 Hervorragend
Positiv:: Delores Mercado is great and had great food.
Negativ:: They should have free wifi
7,0 Gut
Negativ:: Platinum alcohol not available at pool or restaurants Only 2 red wine offerings
3,0 Mäßig
Positiv:: Beautiful scenery
Negativ:: Extra charge for my kid
8,0 Hervorragend
Positiv:: Everything.. the grounds were immaculate, the staff were incredible, the pools were awesome. The food at the buffets was second to none. We had an amazing time, lots of nightly entertainment, daily stuff for the kids and adults. There's enough pools and hot tubs to give everyone something they want. Just be aware that by the end of the day the hot tubs get a bit dirty just from usage. We asked for Mimosas every morning to be delivered and it was done, coffee and mimosas on the deck while the kids slept in... Incredible.
Negativ:: The restaurants although "fancy" the food is just ok and some was not good at all. Eg. Overcooked fish, basic pasta etc. One restaurant the service was soooooo slow and unattentive but the others were amazing.
9,2 Hervorragend
Positiv:: The buffets are tasty and varied . Food and drinks* are included and available all day. ( * pay extra for wines other than the house wine, which is poor and for premium brand liquor ) . The " restaurants " let you enjoy a sit down meal instead of self service , the food in the restaurants is mediocre . The waiters and cleaning staff are very friendly and accommodating . The property is immaculate, public and private areas are constantly being maintained. Rooms are serviced twice per day. The pools are lovely .
Negativ:: This is not a beach/ ocean to play in - the ocean floor is very rocky , the water is not inviting and the beach is just a narrow short walk - but its has ocean atmosphere , the pools are lovely and overlook the ocean and none of the guests seemed to mind the lack of real beachfront . The reception desk tried to up-sell us on the room at check in , Extras are expensive .
10,0 Hervorragend
Positiv:: Clean, lots to do, a variety of food choices.
Negativ:: The reservation restaurants weren’t great (1/3 dinners were okay) - the morning and lunch buffets were very good but the food court in the other property (Mercado) was amazing...I would have been happy to eat there every day.
9,0 Hervorragend
Positiv:: A beautiful resort. I have no complaints. The Rock slide was the best for my kids it kept them busy all day. Food was good. Weather was awesome.
Negativ:: could have used some more signage around the resort so you knew where you were going. Took us a few days to get accustomized. Was confusing as to which restaurants were open and when.
7,1 Gut
Positiv:: Restaurants-food is excellent. Pool and outside staff was GREAT
Negativ:: The front desk refuse to provide me a room closer. I'm a cancer patient and as a consequence I get tired very easily. I just wanted a room closer. They gave me the furthest away room. Other than the front desk staff everyone was so friendly, courteous and polite staff ever.
10,0 Hervorragend
Positiv:: Terrific food nice pools great staff
10,0 Hervorragend
Positiv:: Loved the fresh juices at breakfast restaurants and great selection of ceviches at the Mercado de Dolores. The buffet food exceeded my expectations, we preferred it to the reservations-only restaurants! The one-bedroom suite was so spacious and perfect for allowing privacy for my family.
Negativ:: I wish more of their cocktails were made with fresh fruit instead of syrups. It is true that the beach has tons of brown seaweed and is small. I didn't mind too much because the pools were so great, but a nice beach would have totally wowed us. I also wish they heated the pools a little more. The large pool with the water slide was too cool for me to be comfortable in. Our one-bedroom suite was great, but there were no electrical outlets on the same wall as the pull-down murphy bed, which for us meant we had to pull the mattress onto the floor to sleep closer to the outlets behind the TV.
Hideaway at Royalton - Adults Only - Puerto Morelos - Gebäude
9
8,0 Hervorragend (51 Bewertungen)
384 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Puerto Morelos) nur 20 km entfernt von: Xoximilco, Bahía Petempich (Bucht) und Cancún Country Club. Ebenfalls in einem Umkreis von 20 km: Sanctuary of Hope and Time Capsule und Playa Delfines.
10,0 Hervorragend
Positiv:: Mein Mann und ich waren hier für unsere Flitterwochen. Es war ein wunderschönes Resort, modern (was uns gefällt) und das Personal ist SEHR freundlich und professionell. Wir waren auf der Seite "nur Erwachsene". Die einzige Kritik, die wir sagen würden, war, dass es VIELE Kinder gab. Es gibt nur ein Restaurant auf der Seite der Erwachsenen, also wenn Sie nicht die ganze Reise mit Meeresfrüchten essen möchten, erlauben die anderen 8 Restaurants Kindern. Sehr Empfehlenswert!
Negativ:: Zu viele Kinder!
10,0 Hervorragend
Positiv:: The customer service was really good! By far the best we’ve ever experienced. Food was good, entertainment was good, great looking resort!
Negativ:: The seaweed is bad, there’s a lot of construction going on with the properties next to it.
10,0 Hervorragend
Positiv:: Loved it! Clean, staff amazing, food exceptional, entertainment top notch I will book again
Negativ:: Nothing to dislike
8,0 Hervorragend
Positiv:: The staff was very nice but also almost a bit too nice/pushy to serve
Negativ:: There was so much seaweed that you couldn't swim in the ocean which was quite a bummer - while most people enjoyed the pools just fine, I don't like pools and would have much preferred being able to swim in the ocean
7,5 Gut
Positiv:: The swim out pool was amazing
Negativ:: The beach was horrible with way to much seaweed and no one cleaning it
9,2 Hervorragend
Positiv:: Spacious, clean, great place to relax
Negativ:: The food was decent. It wasn’t incredible but it was nice to have meals readily available
9,6 Hervorragend
Positiv:: the steakhouse was really good
Negativ:: disappointed in the caribbean restaurant. the food was just alright on the property to me
Secrets Silversands Riviera CancunAdults Only - Puerto Morelos - Gebäude
10
8,6 Hervorragend (1.437 Bewertungen)
380 €+
Übersicht Bewertungen
The Secrets Silversands Riviera Cancun offers a pleasant stay in Puerto Morelos for those traveling for business or leisure. With Wi-Fi in designated areas available, you'll have no problems keeping connected. When guests have some time on their hands they can make use of the onsite facilities. For guests' convenience, airport pickup can be arranged. This hotel is consistently one of the most popular choices for travelers to Puerto Morelos.
6,0 Gut
Positiv:: Die Anlage am Abend ist wunderschön.
Negativ:: Dringend einer umfassenden Renovierung bedarf. Der Check-in-Prozess soll Sie dazu bringen, Upgrades und Services zu kaufen, anstatt einen schnellen Check-in zu haben. Er wird auf über 30 Minuten hinausgezogen und gibt Sie dann an eine andere Person weiter, die versucht, sich anmelden zu lassen, um ihr nahe gelegenes gehobenes Hotel zu sehen, ohne zu offenlegen, dass sie versuchen werden, Sie SCHWER zu verkaufen, um in ihren Ferienclub einzutreten.
10,0 Hervorragend
Positiv:: Super Service und super Essen machten dies zu einem erholsamen Urlaub! Hervorragender Strand und jede Menge Pools zur Auswahl!
Negativ:: Nichts!
10,0 Hervorragend
Positiv:: Tolles Personal, immer lächelnd und sehr aufmerksam. Das Zimmer war wunderschön, das Essen auch gut. Die Getränke sind ziemlich schwach, aber wir haben einen Trick herausgefunden. Wenn Sie eine pina Colada bestellen, fragen Sie einfach nach einem Schuss auf der Seite, und gießen Sie ihn dann in das Getränk.
Negativ:: Wenn Sie für ein All-Inclusive-Resort zahlen, erwarten Sie alles, was Sie mit All Inclusive erwarten. Das Personal bittet Sie, Ihr Zimmer zu verbessern, oder ein Upgrade für eine Flasche Wein ist nicht erforderlich. Seien Sie einfach bereit, nicht mehrmals zu sagen.
10,0 Hervorragend
Positiv:: We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people or the main pool with a bar and entertainment events/games taking place. All of the restaurants are very good and a few of them are excellent, we particularly enjoyed the Japanese restaurant and their menu. The lunch buffets by the pools are very good and never gave us a reason to try the lunch buffet at the indoors restaurant. The breakfast buffet has everything that you could want and will not disappoint. The thing that made it such a wonderful experience for our entire group was the staff, the waitresses/waiters, entertainment staff, and the wedding planner were nothing short of amazing. They remember your names, they are fun and kind, and they make you feel very welcome.
Negativ:: The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. The only thing that bothered us, and it was an isolated issue that I don't hold over the entire resort, was an experience we had with a gentleman at one of the restaurants. On several occasions he was difficult to deal with and not wanting to accommodate groups. We were told before going that there may be an additional charge for dinner groups over 6, which we understood as they are setup to deal with smaller groups and couples. Every restaurant was more than helpful in seating the occasional group of 6-10 and never charged us for it...except for one. One host of a restaurant was determined to charge us for bottles of wine for the table or else our wait but be extended. If we bought wine our tables would be ready almost immediately, if we didn't buy wine it would be an hour. Again, this was an isolated incident and did nothing to dampen our moods...we would simply go to another restaurant and be seated immediately.
Zoetry Paraiso de la Bonita - Puerto Morelos - Gebäude
11
8,5 Hervorragend (507 Bewertungen)
664 €+
Übersicht Bewertungen
Diese Unterkunft Boutique-Hotel liegt am Meer und ist damit nur 0,1 km von Bahía Petempich (Bucht) entfernt. Im Umkreis von 15 km befinden sich zudem: Zoo Crococun und Sanctuary of Hope and Time Capsule. Ebenfalls in einem Umkreis von 15 km: Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten) und Iglesia de San José.
7,9 Gut
Negativ:: Just felt like they really weren’t prepared like they should have been
6,5 Gut
Positiv:: It was a clean and comfortable resort. Very relaxing. The pool and spa were fantastic. The excursion guy was able to upgrade us to vip for Cirque du Soleil (it’s at another resort). The staff was overall friendly, even though service was pretty slow at the pool.
Negativ:: For a wellness resort, their gym was not impressive. The food was mediocre, the chicken usually too dry and the steak super thin. Multiple times I told them I don eat bread, rice or potatoes, and they still put it on my plate. Not all restaurants were open daily. There wasn’t any excitement on the resort like live music and dancing at night. The beach had a nasty smell of seaweed which lingered in the room. When I was checking out the concierge was trying to charge me for the room even though I already paid. I had to argue with him and eventually show him my bank statement.
9,2 Hervorragend
Positiv:: Sehr gutes Essen im Gourmet Restaurant. Sehr freundliches Personal. Wunderbare Zimmer mit weitgehend uneingesehenem Balkon.
Negativ:: Am Strand viele Braunalgen
3,8 Mäßig
Positiv:: Remote with new construction- loud
Negativ:: Food was gross. We had to drive 20 minutes one way to eat since the food was so bad there.
6,7 Gut
Positiv:: Service was excellent and everyone there is so hardworking. Impressions suite from was very nice and spacious.
Negativ:: Very limited food selection and the beach is literally atrocious. It’s full of stinky dead fish smelling seaweed and even if it wasn’t it’s all of about 10 feet wide. A/C in the room repeatedly broke and that’s really unacceptable at $1000.00 a night.
8,8 Hervorragend
Positiv:: Secluded and quiet. Very relaxing environment. Staff was friendly and helpful and we felt comfortable and safe. The property is old and a bit dated but VERY well maintained. Pool was great and beach is nicely maintained and calm. Shuttle service was easy and clean and good.
Negativ:: The food was pretty bad. Only good meals we had were at the “fancy” dinner restaurant— but even those were inconsistent. Room service food and breakfasts are nearly inedible. Bland food and they try to skimp on the main ingredients and give too much of the cheaper less nutritious ingredients-like overloading with carbs and skimping on chicken or eggs or whatever protein is involved. The snorkeling trip was a total rip off. $160 for 30 minutes of snorkeling and then a terrible cheap attempt at a lunch—so salty and then so bland that it wasn’t edible. I understand that the resort is in Mexico- but it caters to international customers, the majority of whom speak English. Many times we found it almost impossible to communicate our orders or get our questions answered by wait staff.
10,0 Hervorragend
Positiv:: Luxury boutique resort - large, attractive rooms, very peaceful, relaxing atmosphere, excellent food, excellent personalized service.
9,2 Hervorragend
Positiv:: Staff, esp. Monica, was great.
7,9 Gut
Positiv:: Gepflegte Hotelanlage Sehr freundliches Personal Sauberkeit
Negativ:: Frühstück Altmodisches Zimmer Teppich mit gerollten Ecken(Stolpergefahr)
3,0 Mäßig
Positiv:: Federico (Hippo Bar), Jessica, Pablo, Caesar, Omar (bellboy) , Henrique (bellboy), Armand, Francisco all were great.
Negativ:: Ants in first room, no A/c in first room, sink was stopped up in first room. A/c was out in entire resort for one full day on the hottest day and that same day they turned off hot water and didn’t tell the customers. Management (Ankara and Jerry) and poorest leadership and communication skills of anyone in there position that I had ever seen. No official word from them to the guests to set or manage expectations. As far as I was concerned, it was a state of emergency and they did not treat or manage it as such.
9,6 Hervorragend
Positiv:: My first all-inclusive experience. The first thing we noticed: the incredibly kind and enthusiastic staff. We were so well taken care of, and even in the short 24 hours we were on the property it seemed that the servers recognized our faces. Our room was lovely and well appointed — we especially loved the giant bathtub! There was bottled water everywhere, too — we never had to ask for it.
Negativ:: Apparently food is not a huge draw of all-inclusive resorts, and shame on me for not knowing that. But I really love food, and I thought overall the food was embarrassingly bad. A couple of highlights included pastries at breakfast, our steak at dinner, and the Grana Padano they served us straight out of the wheel as an appetizer with bread. But overall, the food seemed like it was taken straight off a truck and into a warming drawer. No imagination, no flavor!
7,9 Gut
Positiv:: Rooms are clean and all have ocean view. Food at the resort is good. Staff is friendly and accommodating. Pricing is reasonable.
Negativ:: The service is slipping here. They seem to have expanded and are trying to add higher level service at the expense of the rest of the resort. Not enough food options, but they keep a whole restaurant only for impressions guests? Need better focus and training for wait staff. The new room segmentation make no sense. Paying more for king size bed is ridiculous. We went to the spa pool and someone basically chased us down to see what we wanted. This area used to serve as a nice quiet area to get away from the main pool. The return attraction for us was the small nature of this property along with extra special attention to service, this is being sacrificed. The service just didn’t feel very special anymore.
Azul Beach Resort Riviera Maya - Puerto Morelos - Schlafzimmer
12
8,8 Hervorragend (435 Bewertungen)
474 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der herrlichen Lage (Puerto Morelos) nur 0,1 km von Bahía Petempich (Bucht) entfernt. Im Umkreis von 15 km befinden sich zudem: Ojo de Agua (Strand) und Sanctuary of Hope and Time Capsule. Ebenfalls in einem Umkreis von 15 km: Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten) und Korallenriff von Puerto Morelos.
6,2 Gut
Positiv:: The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.
Negativ:: Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Playa del Carmen) nur 2,5 km von Golfplatz El Manglar und 3,7 km von Playa Maroma entfernt. Ebenfalls in einem Umkreis von 15 km: Sanctuary of Hope and Time Capsule und Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten).
9,4 Hervorragend
Positiv:: Die Zimmer waren atemberaubend, mit Jacuzzi-Bad, Tauchbecken auf dem Balkon mit Blick auf das Meer. Großartige Badeprodukte. Riesiges Zimmer! Das Hotel ist definitiv wunderschön. Ceasar war absolut brillant, immer bereit zu helfen, geben Sie gute Ratschläge zu lokalen Dingen zu tun. Der Infinity-Pool mit Blick auf das Meer war wunderschön! Insgesamt ist das Hotel großartig.
Negativ:: Da das Hotel neu ist, sind sie sich sicher, dass sie noch an den Dingen arbeiten, aber... Das Personal in der Bar (außer der netten Dame, die sie abgab) muss ein wenig mehr über Cocktails wissen. Die Getränke waren sehr teuer und es gab nicht viel Auswahl. Das Bar-Restaurant muss ein wenig romantischer/warmer werden, aber es war immer noch schön. Das Essen war großartig, vielleicht wäre bei der Ankunft im Hotel ein wenig Info über die Dinge schön gewesen.
10,0 Hervorragend
Positiv:: Every thing
Negativ:: Scented toilet paper
10,0 Hervorragend
Positiv:: Great service and food. Location was perfect to het away from everything else and relax. Only negative is the water pressure in the shower which wasat best a tryckle
10,0 Hervorragend
Positiv:: Beautiful rooms and scenery. Best all inclusive food.
10,0 Hervorragend
Positiv:: The rooms are big and beautifully styled, and the view from the balcony is fantastic. The food in the restaurant is very good. You order from a menu instead of the usual all-inclusive buffets. The staff, especially in the reception, are so friendly and helpful. We are coming back when the world is back to normal after the chaos caused by the corona virus.
Negativ:: Everything was fine.
10,0 Hervorragend
Positiv:: This is the second time we have came to this property. Love it. Selene, Roseita, Cesar, Christian & Bryan are all amazing they were all so helpful and accommodating. They made are stay fantastic they all need raises. Food was the best ever along with the drinks.
Negativ:: Only thing We didn’t like about the property was that it was fully booked for the two extra days we wanted to stay, and they charge for room service now. However, the place is so great it doesn’t even matter!
7,0 Gut
Positiv:: Poolconcierge war sehr aufmerksam
Negativ:: Kein eigenes Spa, Sprachschwierigkeiten beim Personal, Rezeption nicht flexibel ...(Postkarten aufgeben)
3,0 Mäßig
Positiv:: Some personel were very friendly, in special Milo. The food was awesome, big shout out for the chef. I think that the food was the only thing that relieved us from all the other disappointing things of the hotel.
Negativ:: The room was unclean. The ceiling was cracked. The facilities seemed to be old and without maintenance. The daily room cleaning was bad, the maintenance persons didn't clean very well the room, they didn't vacuum the carpets. I thought the hotel would be larger. The inside the room pool only could be filled with cold water, that was very disappointing for me.
7,5 Gut
Positiv:: Gute Location am Strand große, gepflegte Zimmer Personal ist hilfsbereit (vor allem bei der Rezeption) Gutes Frühstück
Negativ:: Keine große Essensauswahl auf der Abendkarte Teilweise sehr laut im Zimmer
8,0 Hervorragend
Positiv:: The food is absolutely incredible. Great drinks. Spectacular views out of the room and the room is well kept and beautiful. Our waiters and housekeeping were amazing. Excellent WIFI throughout. An incredible hotel but management please see the comments below and try to address those. We’d love to come back and hopefully you can fix those issues in the near future
Negativ:: It was disappointing not to have towels at the pool easily available. Had to ask for them several times. Also no black tea. They ran out three months ago when visited. Every other flavor is available. That’s all my husband drinks. But we were prepared and brought our own. I wish the water in the balcony jacuzzi was warm. Not able to control it. The facility itself needs some TLC in several areas including the faucet in women’s bathroom by the rooftop restaurant is missing and pool bar counter has been broken since the last time were at the hotel three months ago as well as some other parts of the hotel
4,2 Akzeptabel
Positiv:: Außergewöhnlich große Zimmer, Größe des Hotels
Negativ:: Das Hotel ist weit entfernt von einem guten 5 Sterne Haus. Außer der Zimmergröße gibt es nichts positiv zu erwähnen. Freundlichkeit und Service Gedanke des Personals ist größtenteils zu bemängeln - sowohl im Restaurant als auch an der Rezeption. „Der Gast ist König und wir versuchen ihm den Aufenthalt so schön wie möglich zu machen“ gilt hier nicht! Sauberkeit ist zu bemängeln vor allem was Geschirr und Besteck angeht - iiiihhhh!!! Nicht überraschend haben wir uns natürlich einen schlimmen Magen-Darm-Infekt eingefangen. Es wird von „Gourmet“ gesprochen bei der All Inclusive Verpflegung. Das Essen ist maximal durchschnittlich und die Auswahl sehr beschränkt. Das Frühstück ist für ein 5 Sterne Haus eine absolute Frechheit und wird dem Standard keineswegs gerecht. Das Servicepersonal ist nett aber absolut ungeschult. So wird man gebeten das Besteck zu behalten für alle Gänge, Servietten werden vergessen einzudecken, Besteck wird auf den nicht gereinigten Tisch eingedeckt etc. Sonnenschirme am Pool gibt es nicht bzw. es gibt genau einen, den sich alle Gäste teilen sollen. Die Poolbetten, die den einzigen Schatten bieten würden kosten 30 USD am Tag. Zum Strand/Badeurlaub würde ich das nächste Mal auch einen anderen Ort wählen - viel Seegras, felsig vorm Hotel,... Das schlechteste Erlebnis unserer zweiwöchigen Reise. Leider ein sehr negativer Abschluss eines tollen Urlaubs. Das nächste Mal lieber wieder eine internationale Kette nach Standard!
8,0 Hervorragend
Positiv:: pool good , room excellent, meals good eventually, but confusing on arrival as presented with a bill after each meal when on an all inclusive ! idea being to leave a tip which we didn't like.
Negativ:: as above
2,0 Mäßig
Positiv:: Most of the Crew was friendly and correct . Lovely room close to the sea. correct food.
Negativ:: We wanted a bottle of wine in the restaurant. The wine we asked was not in stock and replaced by a ' similar' wine but 3 times the cost , without any warning. On top , no Visa machine, on top the rate to Pesos/dollar was not correct, even fraudulous ... DO NOT BUY ANYTHING OUT OFF THE ALL IN . Second excemple : I asked the hotel flowers for my wife . When I arrived, the asked 30 $ for the flowers. When we leaved the hotel , they askes another 30 $ because they said the flowers costed 60 $ . Really fraudulous
Übersicht Bewertungen
Hacienda Morelos Beach Front Hotel liegt im Herzen von Puerto Morelos, nur wenige Schritte von Ojo de Agua (Strand) und 3 Gehminuten von Artisans Market entfernt. Zum Angebot gehören eine rund um die Uhr besetzte Rezeption und eine Gepäckaufbewahrung. Sie können von dem kostenpflichtigen Flughafentransfer profitieren und finden vor Ort außerdem Folgendes vor: Parken ohne Service (kostenlos).
8,0 Hervorragend
Positiv:: Der Service und vor allem die Lage!
9,0 Hervorragend
Positiv:: Unser Premiumzimmer war groß und gut eingerichtet. Das Bad war schön. Die Terrasse hatte zwei Liegen und Sitze am Rand mit Meeblick.
Negativ:: Es gab keine Gläser oder Becher im Zimmer. Die Qualität (nicht der Service) des Frühstücks war bescheiden.
7,5 Gut
Positiv:: Direkte Lage am Strand. Tägliche Reinigung. Frühstück war ok. Gute Klimaanlage in Zimmer 208. Schöne Sicht aus Zimmer 208. Terrassenzimmer besser als Loungezimmer. Gute Restaurants im Ort. Riesiger Supermarkt gegenüber. Nettes gewachsenes Fischerdörfchen, ehrliches Ambiente.
Negativ:: Strand und Meer mit Tang, Meerwasser trüb, laute Musik auf der Restaurantterrasse, tägliche Livebands. Zimmer 108 direkt am Restaurant- laut. Zimmer 108 alt und abgewohnt. Die Zimmer sind von den Nachbarterrassen voll einsehbar. Service beim Frühstück durchwachsen, mal wird man zügig bedient, dann dauert es wieder ewig. Tee gibt es nicht, Angebote nicht standardisiert.
9,0 Hervorragend
Positiv:: The location on the beach is wonderful and the views from the rooms were amazing. The breakfast was very good.
Negativ:: Would like a fridge in the room. I was shocked they didn't provide water for their guests! Every hotel we've stayed at in Mexico provides water. We didn't receive breakfast vouchers for the restaurant. Wasn't a big deal to go back and request them.
5,8 Akzeptabel
Positiv:: Restaurant und Blick auf das Meer waren schön.
Negativ:: Die Zimmerreinigung dürftig, kam meistens erst nach 17 Uhr, hat Balkontür offen gelassen, meine Sachen in Gefahr gebracht, ohne Worte...ich habe 7 Tage in einer Bettwäsche geschlafen... Stromausfall viele Stunden, Tag später kein Internet. Durch das viele Seegras konnte man nur schlecht ins Wasser, dafür kann aber das Hotel nichts. Zu viel gezahlt, finde ich
5,0 Akzeptabel
Positiv:: The property is on the beach and has a nice pool.
Negativ:: The bedroom was infested with bugs, I brought it to the attention of the staff and they found the solution to be a bug killer, never did they offer to move me to another room till I insisted on it or a refund.
10,0 Hervorragend
Positiv:: The service was outstanding. The room was clean and very big and it had an incredible view! The location was probably the best around!!! Great spot on the beach, close to everything, but still quiet at night. The restaurant and service were really fantastic. I can't emphasize enough how perfect the location and service were. We could not have been happier!
Negativ:: I like a firm mattress bit the ones in our room were a little too firm. But it was minor for how great everything else was!
6,0 Gut
Positiv:: Location of the hotel is fabulous and exactly what we were after - it is a quite town and you literally have a beach access 50 meters from your room which was perfect for our little explorer who loves playing in the sand. Breakfast was also nice, served in the restaurant at the back of the hotel. It is not buffet but you get a generous portion with juice, fresh fruit, coffee and somewhat limited selection of main meal - chilaquiles, eggs or (this was not even on the menu but we managed to get for our little one) pancakes. The only problem is that after 11 days of the same stuff you can't look at it anymore. Staff was very helpful and friendly, both in the hotel and restaurant.
Negativ:: I would probably describe the hotel as "shabby" - the photos shown are very beautified and everything looks worn and dated. It isn't that the hotel is particularly terrible but the towels were often dirty-ish and had holes in them, our bedding has not been changed for 11 days and 3 out of 4 sunbeds were broken. Then again, it is much cheaper than majority of beach-facing hotels around so cannot complain too much. Again, it wasn't terrible but was somewhat underwhelming. Internet is patchy and not really available in the room - but maybe that's a good thing on your holiday.
7,0 Gut
Positiv:: Die Lage ist top! Vor allem der Blick aufs Meer lohnt sich.
Negativ:: Die Zimmer sind etwas spartanisch und schon ein bisschen abgewohnt. Und leider gab es auf unserem Balkon weder Auflagen für die Sitzbänke noch eine Liege, was bei anderen durchaus der Fall war.
5,8 Akzeptabel
Positiv:: Location
Negativ:: No refrigerator or coffee pot in room
6,0 Gut
Positiv:: Great location oceanfront. Nice new mattresses and nice new remodeled bathroom.
Negativ:: Small TV, no bedside lamp, no electricity outlets close to the bed, price with the hotel much cheaper than booking! (Usd 65 against usd 88 on booking!)
10,0 Hervorragend
Positiv:: Great location and friendly staff
7,0 Gut
Positiv:: Breakfast was delicious, healthy food choices, great service! Alma at the front desk went out of her way to help us in so many ways during our stay. Thanks so much! We're also sending a huge thank you to Roy in the restaurant/bar for the best Strawberry Margarita I've ever had! I plan to be back again next year.
Negativ:: Availability of drinking water in the lobby area was a wonderful service in the past. The new management has chosen to send travelers to the market to buy bottles of water instead. I choose not to use single use plastics, and this was a hardship for me and tragic for the environment. I hope next year the safe drinking water will be back in the lobby.
Collection O Hotel Ojo de Agua - Puerto Morelos - Pool
15
7,6 Gut (607 Bewertungen)
80 €+
Übersicht Bewertungen
Collection O Hotel Ojo de Agua in Puerto Morelos liegt am Strand, nur einen 2-minütigen Fußmarsch von Ojo de Agua (Strand) und 6 Gehminuten von Marktplatz von Puerto Morelos entfernt. Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, mehrsprachiges Personal und eine Gepäckaufbewahrung. Ein Flughafentransfer (rund um die Uhr) ist verfügbar (gegen Gebühr).
2,0 Mäßig
Positiv:: Nichts
Negativ:: Das Hotel war schmutzig, das Zimmer sah aus, als hätte jemand dort übernachtet, das Bett wurde nicht gemacht, roch schlecht, kein Aufzug, in einer Hintergasse, die wie ein Schlafsaal aussieht. Ich war in verschiedenen Orten in Mexiko, das war das Schlimmste und für 180,00 oh je... Ich ging zurück nach Cancun, hatte ein wunderschönes Zimmer im Marriott für 140,00 .... laufen Sie schnell weg!
7,0 Gut
Positiv:: Location by beCh
Negativ:: Issues with room key
5,0 Akzeptabel
Positiv:: Location v convenient & right on the beach.
Negativ:: No bath or beach towels in room to start with, no shower gel etc in dispensers, no hairdryer (usually a basic in European hotels), 1 x mirror in whole room, no drawers (apart from tiny one in bedside cabinet, only 3 hangers in wardrobe, safe didn’t work to start & took a while to fix. No consistency in supplies in comparison with other guests. Staff were truly lovely & obliging, but all our group had to keep requesting things. Dirty towels were never replaced - guests need to at least be offered these, or given choice by having towels left on floor or similar replaced. No “welcome” book in room with info like how to operate air conditioning, TV etc - again, basic standard in European hotels & always useful.
8,0 Hervorragend
Positiv:: Good location.
Negativ:: Could do with a fridge
7,0 Gut
Positiv:: The hotel room was big, clean and sunny. Great, comfortable bed. Tv was nice too. Adored the bathroom with the sea view.
Negativ:: Maybe more tv channels would have been nice.
8,3 Hervorragend
Positiv:: Die Unterkunft hat einen direkten Strandzugang. Der neue Besitzer ist sehr freundlich und hilfsbereit.
Negativ:: Leider sehr hellhörig und wir hatten keinen Balkon bzw. keine Terrasse.
7,0 Gut
Positiv:: Location was great
Negativ:: Smelled a little Miley. Cleaning staff used extra strong chemicals to mask the smell. Would be good to Have beach towels and larger water bottles.
7,0 Gut
Positiv:: Tolle Lage, direkt am Strand! Der beste Strand unserer dreiwöchigen Rundreise auf der Yucatanhalbinsel. Feiner weißer Sand, Schnorcheln vom Strand aus möglich (wenn auch nicht das beste Schnorchelerlebnis) - ausnahmsweise mal ohne dass man was bezahlen muss. Restaurants leicht zu Fuß zu erreichen. Preis-Leistung nicht ganz gerechtfertigt aber bei der Lage eines der Günstigeren am Platz.
Negativ:: Insgesamt ist das Hotel mittlerweile schon etwas heruntergekommen, die Bilder täuschen. Das Zimmer ist ganz o.k. aber der Poolbereich lässt sehr zu wünschen übrig. Das Wasser lädt nicht zum Baden ein, ist dreckig und stinkt sehr nach Chlor. Die Bezüge der Sonnenbetten sind verdreckt und etwas ekelig. Um an den Strand zu gelangen muss man über die Terrasse eines Zimmers laufen. Leider unterhalten sich ignorante Gäste immer wieder sehr früh laut auf dem Flur, während andere noch schlafen möchten - aber da kann das Hotel ja nichts dafür.
10,0 Hervorragend
Positiv:: location,room,pool...
Negativ:: nothing.
8,0 Hervorragend
Positiv:: We liked the location- it was where we like to be on the beach. You walk out the back of the property & you're on the sand! Plus, it was a 5 minute walk to the middle of town.
Negativ:: We were on the third floor. I would have prefered a lower floor but we were a last minute reservation so I certainly can't blame the property. Just mentioning this so people know that there are 3 floors.
2,0 Mäßig
Positiv:: Gute Lage und guter Service Betten waren okay
Negativ:: Leider war das Zimmer sehr muffig und hat nach Schimmel gerochen Der Abfluss des Waschbeckens war defekt, sodass man nach dem Zähneputzen in der Siffe stand. Es gab keine Handtücher Der Preis ist viel zu hoch für die Ausstattung des Zimmers. Es ist leider nicht so, wie auf den Bildern dargestellt. Eher sehr sehr heruntergekommen und basic
7,0 Gut
Positiv:: Ocean view
Negativ:: On third floor
9,0 Hervorragend
Positiv:: Das Personal war super ! Salvador ist unfassbar nett und hilfsbereit. Wir konnten früher als gedacht einchecken und er hat uns bei der Buchung einer Tour und unserem Transport zum Flughafen geholfen. Danke für den tollen Service ! Exzellente! Das Hotel liegt direkt am Meer, welches wunderbar türkis ist. Der Ort ist ebenfalls super schön. Nicht so mit Riesen Hotels vollgepackt wie andere Hotelzonen auf Quintana Roo
Negativ:: Es wäre schön hätte es einen Föhn auf dem Zimmer und eventuell ein Frühstücksbuffet gegeben
Buenos Dias B&b - Puerto Morelos - Schlafzimmer
16
8,7 Hervorragend (252 Bewertungen)
41 €+
Übersicht Bewertungen
Buenos Dias B&B in Puerto Morelos liegt in Flughafennähe, nur eine 5-minütige Fahrt von Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten) und Marktplatz von Puerto Morelos entfernt. Zum Angebot gehören eine Gepäckaufbewahrung und eine Bibliothek. Sie können von dem kostenpflichtigen Flughafentransfer profitieren und finden vor Ort außerdem Folgendes vor: Parken ohne Service (kostenlos).
10,0 Hervorragend
Positiv:: Dieses Hotel war überhaupt nicht das, was ich erwartet hatte und hat meine Erwartungen bei weitem übertroffen. Sehr komfortabel, sauber, schön und die Gastgeber waren unglaublich. Ganz zu schweigen von der schönen Lage
10,0 Hervorragend
Positiv:: the calm friendly feel of the place and the helpful staff.they made you feel welcome from the start and where always on hand if you needed help or advice on the best places to visit.
Negativ:: can't think of anything
10,0 Hervorragend
Positiv:: Amazing stay here. The staff are amazing and couldn’t do more for you. If you want to get out and explore then this is place for you. Would highly recommend!
Negativ:: Nothing
6,0 Gut
Positiv:: Nice place but a little overpriced. Good location in local part of Puerto Morelos with collectivo around the corner.
8,0 Hervorragend
Positiv:: The atmosphere was friendly and diverse. The owners and staff were gracious. It was fun.
Negativ:: There was a musty smell. Sometimes there was not hot water, but we will definitely return.
10,0 Hervorragend
Positiv:: The staff was wonderfull and the owner too super friendly. Very warm and helpfull. We got to use the bikes and breakfast was delicious.
8,8 Hervorragend
Positiv:: Manager Marle was very friendly and helpful. Super clean and comfortable room with kitchenette. Small private parking. Cozy tropical garden with sweet decoration and hammock to relax. Buffet breakfast with fresh fruits. Nice restaurants around the corner.
3,8 Mäßig
Positiv:: Eva war sehr freundlich und sehr bemüht.
Negativ:: Kakerlaken im Badezimmer, kaltes Wasser, kein Duschkopf und abgeranzt Stinkiger dunkler Raum, alles muffig Das Bett grob aus Brettern zusammen gezimmert
9,6 Hervorragend
Positiv:: The staff were fantastic - Marly went above and beyond The room was spotless and facilities in great condition 8 peso collectivo ride (10 mins) from the beach
8,8 Hervorragend
Positiv:: Total freundlicher Ort, schöne Details, etwas Hippy Flair, nette informative Gespräche, ich konnte, das Zimmer bis abends nutzen, im Ort , also entfernt vom Tourismus Trubel, Fahrräder sind kostenlos nutzbar
Negativ:: Nur das früh morgens so ab vier die Musik der Tortilla Bäckerei zu hören war, das war aber nicht wirklich schlimm
10,0 Hervorragend
Positiv:: Die Gastgeberin ist sehr freundlich und bemüht sich sehr, trotz kleiner Sprachbarriere. Von der Straße ist das B&B unauffällig, doch hinter dem Tor verbirgt sich eine Perle! Viel Liebe zum Detail, bequeme Betten, guter Kaffee und ein einfaches tolles Frühstück. Vielen Dank :)
8,0 Hervorragend
Positiv:: Very clean and cozy.
9,0 Hervorragend
Positiv:: Sehr ruhige und sichere Lage, nicht weit von der Busstation und vom Supermarkt Chedraui
Negativ:: In der Kueche gab es keine Gardinen vor den Fenstern und es kam kein warmes Wasser aus der Dusche.

Die besten Zimmer in Puerto Morelos

Desire Riviera Maya Pearl Resort - Couples Only - Puerto Morelos - Schlafzimmer
1
9,0 Hervorragend (71 Bewertungen)
714 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Puerto Morelos) nur 2 km entfernt von: Ojo de Agua (Strand), Korallenriff von Puerto Morelos und Marktplatz von Puerto Morelos. Ebenfalls nur bis zu 2 km entfernt: Iglesia de San José und Artisans Market.
10,0 Hervorragend
Positiv:: Das Personal ist unglaublich, das Essen ist großartig und die Poolbillardhersteller sind fantastisch und haben viel Spaß. Hervorragender Kundenservice
Negativ:: NN.
9,0 Hervorragend
Positiv:: Unique resort. Staff friendly. Excellente.
Negativ:: In the jacuzy areea is not possible sliping :)
6,3 Gut
Positiv:: Meer. Gutes Essen.
Negativ:: Alte Leute. Laut und rücksichtslos.
6,0 Gut
Positiv:: Same as described
Negativ:: Hard selling and chatty staffs
10,0 Hervorragend
Positiv:: Everything is amazing at this resort. The people , servers , staff , amazing !
Negativ:: The beaches aren’t the best but you don’t really need them so all is good.
6,0 Gut
Positiv:: The staff was very polite and did an excellent job. Especially Horacio at the pool!
Negativ:: We ordered room service 2 times. The first time was excellent. The 2nd time was terrible. The resort wasn't very busy, our order took an hour and came cold with no condiments. I asked the waiter to get some politely, gave him a tip, and he never returned. I told the staff at check out, they acted liked they cared after I told them that, for $600 per night, everything should be excellent. I paid $2400 for 4 nights. I had thought they would do something special for us but didn't. In the businesses I'm involved in, we do something for the unhappy customer that is a little more than they expect. Then they might return because if you don't, they won't return.
Hotel Marina El Cid Spa & Beach Resort - Puerto Morelos - Gebäude
2
9,0 Hervorragend (2.116 Bewertungen)
292 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Puerto Morelos) nur 3 km entfernt von: Ojo de Agua (Strand), Korallenriff von Puerto Morelos und Artisans Market. Ebenfalls nur bis zu 3 km entfernt: Iglesia de San José und Marktplatz von Puerto Morelos.
10,0 Hervorragend
Positiv:: Dies war unsere dritte Reise nach El Cid. Die Anlage ist wundervoll und weiter zu wachsen!
9,7 Hervorragend
Positiv:: Tolles Resort für einen mexikanischen Urlaub. Fünf Restaurants, zwei Pools, Strandpromenade und Yachthafenanlage zum Schnorcheln und Hochseefischen.
8,0 Hervorragend
Positiv:: The swimming pool, Gym,and dinner cafeteria.
Negativ:: The hard sell of the time share program.
7,0 Gut
Positiv:: Food
Negativ:: Beach
10,0 Hervorragend
Positiv:: Delores Mercado is great and had great food.
Negativ:: They should have free wifi
7,0 Gut
Negativ:: Platinum alcohol not available at pool or restaurants Only 2 red wine offerings
3,0 Mäßig
Positiv:: Beautiful scenery
Negativ:: Extra charge for my kid
8,0 Hervorragend
Positiv:: Everything.. the grounds were immaculate, the staff were incredible, the pools were awesome. The food at the buffets was second to none. We had an amazing time, lots of nightly entertainment, daily stuff for the kids and adults. There's enough pools and hot tubs to give everyone something they want. Just be aware that by the end of the day the hot tubs get a bit dirty just from usage. We asked for Mimosas every morning to be delivered and it was done, coffee and mimosas on the deck while the kids slept in... Incredible.
Negativ:: The restaurants although "fancy" the food is just ok and some was not good at all. Eg. Overcooked fish, basic pasta etc. One restaurant the service was soooooo slow and unattentive but the others were amazing.
9,2 Hervorragend
Positiv:: The buffets are tasty and varied . Food and drinks* are included and available all day. ( * pay extra for wines other than the house wine, which is poor and for premium brand liquor ) . The " restaurants " let you enjoy a sit down meal instead of self service , the food in the restaurants is mediocre . The waiters and cleaning staff are very friendly and accommodating . The property is immaculate, public and private areas are constantly being maintained. Rooms are serviced twice per day. The pools are lovely .
Negativ:: This is not a beach/ ocean to play in - the ocean floor is very rocky , the water is not inviting and the beach is just a narrow short walk - but its has ocean atmosphere , the pools are lovely and overlook the ocean and none of the guests seemed to mind the lack of real beachfront . The reception desk tried to up-sell us on the room at check in , Extras are expensive .
10,0 Hervorragend
Positiv:: Clean, lots to do, a variety of food choices.
Negativ:: The reservation restaurants weren’t great (1/3 dinners were okay) - the morning and lunch buffets were very good but the food court in the other property (Mercado) was amazing...I would have been happy to eat there every day.
9,0 Hervorragend
Positiv:: A beautiful resort. I have no complaints. The Rock slide was the best for my kids it kept them busy all day. Food was good. Weather was awesome.
Negativ:: could have used some more signage around the resort so you knew where you were going. Took us a few days to get accustomized. Was confusing as to which restaurants were open and when.
7,1 Gut
Positiv:: Restaurants-food is excellent. Pool and outside staff was GREAT
Negativ:: The front desk refuse to provide me a room closer. I'm a cancer patient and as a consequence I get tired very easily. I just wanted a room closer. They gave me the furthest away room. Other than the front desk staff everyone was so friendly, courteous and polite staff ever.
10,0 Hervorragend
Positiv:: Terrific food nice pools great staff
10,0 Hervorragend
Positiv:: Loved the fresh juices at breakfast restaurants and great selection of ceviches at the Mercado de Dolores. The buffet food exceeded my expectations, we preferred it to the reservations-only restaurants! The one-bedroom suite was so spacious and perfect for allowing privacy for my family.
Negativ:: I wish more of their cocktails were made with fresh fruit instead of syrups. It is true that the beach has tons of brown seaweed and is small. I didn't mind too much because the pools were so great, but a nice beach would have totally wowed us. I also wish they heated the pools a little more. The large pool with the water slide was too cool for me to be comfortable in. Our one-bedroom suite was great, but there were no electrical outlets on the same wall as the pull-down murphy bed, which for us meant we had to pull the mattress onto the floor to sleep closer to the outlets behind the TV.
Hotel Eden - Puerto Morelos - Gebäude
3
8,1 Hervorragend (257 Bewertungen)
67 €+
Übersicht Bewertungen
Dieses Apartment besticht durch eine zentrale Lage in Puerto Morelos, nur einen 4-minütigen Fußmarsch von Ojo de Agua (Strand) und 13 Gehminuten von Marktplatz von Puerto Morelos entfernt. Die Rezeption ist nur zu bestimmten Zeiten besetzt. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
8,0 Hervorragend
Positiv:: Personal sehr nett.Ruhige Lage.5Min vom Strand
8,3 Hervorragend
Positiv:: Close to Unico Beach ... two streets to the water. Just a 10 min walk to the Port
Negativ:: It was all good.
8,3 Hervorragend
Positiv:: Die Lage und das nette Personal.
Negativ:: Nichts
8,3 Hervorragend
Positiv:: The lady on reception was lovely and let us check in a little early. WiFi, hot water and aircon worked fine. This accommodation would be a great choice for anyone who likes to do their own catering as there’s a full kitchen including a cooker and fridge freezer. It’s in a separate room from the bedroom and has a dining table as well.
Negativ:: It is a little dated and the bathroom could do with retiling. It’s a great location for the beach (Unico beach club is cheaper than most with better facilities) and is v close to this accommodation. It is a little bit of a walk to the plaza, shops and restaurants (10 mins, flat but hot!), but to be honest for the price, beachside, in P.Morelos (where prices are high because it’s beautiful) it’s very good value.
7,1 Gut
Positiv:: Quaint, kitchenette
Negativ:: More worn down than pictures represent. Had to ask for towels- never received wash cloths. No Water 2nd night! On site manager was aware of issue.
8,3 Hervorragend
Positiv:: WLAN war super schnell. Lage war gut. Die Stadtzentrum ist in etwa 10 min zu Fuß erreichbar, Strand in etwa 3 min. Küche war gut ausgestattet
10,0 Hervorragend
Positiv:: Clean. They’ve done a good job with decent updates. SUPER friendly staff, very helpful.
Negativ:: Just three blocks from the beach so you don’t have the breeze but that’s why the price is so good!
7,5 Gut
Positiv:: Das Personal war sehr zuvorkommend und hat unser Gepäck für eine Woche während unserer Rundreise aufbewahrt.
Negativ:: Ein Feuerzeug fehlt für den Gasherd. Etwas mehr Küchenutensilien wären schön.
7,0 Gut
Positiv:: Great spot, big rooms. Clean.
Negativ:: Bit pricey for age of place. Lack of basics like matches to light stove, dishwashing liquid etc.
8,8 Hervorragend
Positiv:: Sehr sauber. Alles genau wie auf den Fotos. Es ist alles gepflegt auch wenn das Hotel schon ein paar Jahre alt ist.
Negativ:: Das Licht war etwas ungemütlich in der Küche sodass man sich dort nicht gern aufgehalten hat. Die Lage ist etwas ab vom Schuss.
8,8 Hervorragend
Positiv:: The room was spacious and pleasant.
7,0 Gut
Positiv:: No breakfast. The woman in the office was very nice. The patron seemed respectful. All on all nice location and very clean.
Breathless Riviera Cancun Resort & Spa (Adults Only) - Puerto Morelos - Schlafzimmer
4
8,8 Hervorragend (2.336 Bewertungen)
414 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Puerto Morelos) nur 0,1 km von Bahía Petempich (Bucht) entfernt. Im Umkreis von 15 km befinden sich zudem: Ojo de Agua (Strand) und Sanctuary of Hope and Time Capsule. Ebenfalls in einem Umkreis von 15 km: Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten) und Korallenriff von Puerto Morelos.
9,2 Hervorragend
Positiv:: Tolle Partys, super Entertainment, leckeres Essen und tolle Drinks. Das Personal ist ausgenommen freundlich und hilfsbereit.
Negativ:: Das Meer war bräunlich und wenig einladend
7,0 Gut
Positiv:: Facilities, rooms, staff all very good. Good attention to details. Good vigilance for inebriated guests and control of rowdy individuals.
Negativ:: Music extremely limited to house. Does not cater to varying tastes or cultures. Given there strong ties to Latin countries there is no true Latin music played. Seems almost reverse racism! Catering solely to white European and white Americans. Food was average at best. Acceptable for resort cuisine. Lastly the resort was not adult only for New Years Eve. Exceptions were made for families with obvious teenagers!
9,2 Hervorragend
Positiv:: Super schicke Zimmer bzw. Juniorsuiten mit großer verglaster Dusche (2 Regenwaldduschköpfe), total nettes und aufmerksames Personal, verschiedene Restaurants mit jeweils sehr leckerem Essen
Negativ:: für mich war alles prima! Man muss wissen, dass dies eher ein ‚Partyhotel‘ der gehobenen Klasse ist. Wer nicht das große Partyanimal ist, sollte darauf achten, ein Zimmer im ruhigeren Teil des Hotels zu bekommen
10,0 Hervorragend
Positiv:: The staff, the people the resort everything!!!
7,5 Gut
Positiv:: Clean nice room, good staff
Negativ:: Small location, not enough activities other than pool.
6,0 Gut
Positiv:: I like the beach in front of the Hotel.
Negativ:: The concierge does NOT work. People from the concierge are not really helpfull and It really made me very stress and destroy some of my vacation. Restaurant not so good. Not so many places available to sit down near the beach or the swimming pool. They are not flexible. They don't have any shuttle service to take to the center of Cancun or to the center of Playa del Carmen (paying the price they charged me, its possible to stay in other Hotels that offer this kind of service). And other small problems that made us very disappointed with the place.
10,0 Hervorragend
Positiv:: You could relax or you could party! It really meet all our needs for different times if the day.
Negativ:: My husband is gluten free, I wish you could get more breakfast options for our next visit!
10,0 Hervorragend
Positiv:: The staff is magnificent, the food is of top quality and delicious which is not expected for an all inclusive resort, there is always something to do and the costumer service is excellent
Negativ:: I think that the dress code for some of the restaurants is a bit unnecessary, could be toned down a bit
8,0 Hervorragend
Positiv:: Overall, facilities are nice. Staff are helpful ,friendly .
Negativ:: The food was average for this high end, expensive hotel, especially for vegetarian, overall , all the food I got was too salty, not enough local fruits like papaya, pineapple, dragon fruit like other resort where I stayed before. Music by the pool was too loud and boring, every day the same music, my room was facing it, I could not stay in my room because it was so loud, annoying. I had stayed at other resort in Cancun, which provided entertainment with staff trying to have guests engaged in games at the pool instead , they just put out loud , bad music .I literally had headache.
10,0 Hervorragend
Positiv:: Food was excellent overall! Also really like the 3 different pools depending on your mood :) service was always great!
Negativ:: Mini bar fridge wasn’t very cold in our room :(
9,7 Hervorragend
Positiv:: Let's start with the food-- It was uniformly phenomenal at every restaurant we tried (Kibbeh, Picante, Silk City, The Strip, Bites, Spoon). Top shelf liquors and well made cocktails kept everyone in high spirits (seriously... try to get a well-made Manhattan at any other Mexican AI property. Good luck.) Just one restriction that we ran into: No shots in the Xcelerate pool, but that's probably a good idea. Our suite in the Xhale (VIP) area was quite modern and very well appointed. Everything (with one exception) was in excellent shape and housekeeping services were prompt and thorough. We were at Breathless for my buddy's bachelor party and the party package we ordered ($125 a head) was totally worth it. Bottles of tequila, a photo shoot, a private cigar rolling, a late night party in the room, table service at the club, a specially decorated daybed by the pool... it all added up to a very special experience. Overall, the grounds are absolutely gorgeous. The place is pretty new, so you'd expect things to be clean and they are. The raised walkways throughout the property and the tasteful use of accent lighting really makes you feel like you're in the middle of an ultra modern estate. All of the restaurants and lounges are beautifully decorated, too. A lot of thought went into the design of this stunning property. The thing that really makes Breathless Riviera Cancun stand out, though, is the people. The entire staff from top to bottom are friendly and accommodating. The worst I personally experienced was a bartender or two who was somewhat indifferent. No one was unusually sour or gave off a begrudging attitude like you find at a lot of AIs (especially in the Caribbean islands). Just keep a steady flow of small tips ($1 here... $3 there... $20 for super special favors) coming and you'll be treated very very well. Extra huge thanks to... JC at Wink-- The best bar server I have ever met in my whole life! Thanks for hooking it up time after time and for helping us recreate our 18-year-old bro trip photo. :D Ericka at Picante-- For playing mom to a bunch of overgrown misfits as you served us the best Mexican meal we ever ate. Ivette Hernandez-- For personally seeing to it that all of our requests were handled quickly and thoroughly. It was a true pleasure meeting you! Bottom line: I wouldn't hesitate in recommending Breathless Riviera Cancun to anyone I know... and I already have many times. Keep up the great work!
Negativ:: Just a few things to mention-- all of them minor: - Our in-room tablet (how you check the activities, make reservations, order room service, etc.) in one of the suites didn't work upon arrival. Something was wrong with the charging base. A little tinkering and it was fine. - While the property is totally appropriate for anyone traveling without kids, it does cater primarily to couples. As such, the beautiful rain showers in the suites are in a glass box right in the middle of the room-- ostensibly so you can see how smoking hot your new husband/wife is as they bathe-- and the "privacy curtain" basically just separates the shower from the bed area. Anyone accessing the sinks, toilet, closet, minibar, coffeemaker or walking in the front door (GASP!) has a front row seat. The management might consider having those curtains go around the entire shower enclosure. - Room service was uniformly slow. Every time. Tasty, though! - I scheduled our private photo shoot for 7pm on our last day. The photo desk called to ask if we could move it up to 6. I obliged. When we showed up, the photographer power-walked us to the beach, snapped exactly two photos and skedaddled. When I asked if we could take just a few more, she said simply "No. This is enough." Oooooo kaaaaay.
10,0 Hervorragend
Positiv:: The food, drinks and restaurant staff
Negativ:: The entertainment could have been a little better