Hotels in Cité Universitaire - Quebec

Positiv:: Am besten verwaltet, die Angestellten an der Rezeption waren sehr professionell und sehr nett und hilfsbereit komplett zweisprachig und so angenehm ruhig 3. Aufenthalt

Negativ:: Nichts

Positiv:: Sehr sauber und Europäischen.

Positiv:: Good location, cleanliness and helpful staff

Negativ:: Limited amenities

Positiv:: The bed was very comfy! It’s a great place to stay for a night or two. Very quiet too.

Positiv:: Great bed, quiet, amazing sleep

Negativ:: Lication

Positiv:: Everything was comfortable and clean. Friendly staff

Negativ:: I wish the hotel had an elevator in the parking lot

Positiv:: Everything

Negativ:: None

Positiv:: Excellent restaurant

Negativ:: I liked everything about it but just a little bit expensive.

Positiv:: Got to try a local brew (beer)

Positiv:: It was a modern hotel with very nice decor. Staff was very polite and friendly.

Negativ:: Outdoor parking was very small and had a dead end one way road. Which meant that we had to drive in reverse to exit the parking because it was full. Very dangerous. Also, the indoor underground parking spaces were very tight.Although there were two spaces between pillars there really wasn’t room for two cars unless they were smart cars. Every car was parked with a buffer so half the real capacity of parking spaces.

Positiv:: Everything was good close to places we were visiting and could walk places.

Negativ:: I wish there could have been a pool or spa and an area were you could go to meet your friends in a lounge area and gave coffe and talk...

Positiv:: The free parking

Negativ:: The very nearby restaurant Bistango which was the reason why we had choosed this hotel was closed for renovations.

Positiv:: Großes Zimmer, komfortable Betten, sehr sauber, kostenloses Parken, leicht zu erreichen.

Negativ:: Der starke Geruch von Chlor im Poolbereich ist sehr unangenehm.

Positiv:: Checking in and out was fast and easy. The reception staff were very friendly, and helpful with information and assistance at all times. The room was cleaned and serviced to perfection every day. The closeness to Laval University was perfect as I was there for a 4-day academic event and walked everyday. There were buses to the city (20-minute trip) at the front door, so easy to get around.

Negativ:: The hotel had no restaurant, and the pool was only small (unlike the internet photos suggesting a resort); it was only big enough for a few children. The area had only limited number of food outlets, mostly take-out (McDonalds, Thai, supermarket and pizza only).

Positiv:: Spacious room with comfortable beds. The comfortable chair for reading was an excellent feature. A well equipped kitchenette would be ideal for an extended stay. Location is ideal for visitors to Laval University.

Negativ:: Minor deficiencies like light bulbs and problems with the bath/shower head.

Positiv:: Wurden kostenlos upgegrated, da neben unserem zimmer ein kompressor stand.

Negativ:: Wellnessbereich ist von der Galerie seehr einsichtig, Sauna war leider defekt

Positiv:: The pool, really nice setting.

Negativ:: Nothing, everything was perfect.

Positiv:: Bei Fragen wurde ich schnell unkomplizert und freundlich geholfen. Das Personal bleibt geduldig und sehr hilfsbereit. Ein Lob auch an das Putzpersonal, das sein Arbeit gut macht und freundlich bleibt.

Negativ:: Vielleicht liegt es daran, dass ich mit den elektronischen Geräten nicht so gut umgehen kann. Leider hatte ich ständig Schwierigkeiten mit dem Internetzugang. Dafür war das Personal eine große Hilfe bei diesem Thema.

Positiv:: I liked the closeness to the old city.

Negativ:: Only one restaurant in the area. I booked a tour through the hotel and it had gotten all wrong. We missed half the tour and then neither would take responsibility our ticket said pickup at hotel universal at 10:30am apparently this was wrong.

Positiv:: Location was great for our needs.

Negativ:: The overpowering smell of chlorine each time we came into the hotel was awful! We had MANY issues with our keys not working, sometimes twice in a day, which made us have to keep coming back to the front desk. Housekeeping was not the best. Once, they forgot to do their job with restocking and cleaning the bathroom.

Positiv:: Location was good. 15 mins from old City and close to good places.

Negativ:: Cleanliness. We stayed for 3 nights and not once toilet sink or bath tub was cleaned. Bedsheets were dirty and had to request new ones. Price was too high for such a room.

Positiv:: Location and comfort

Positiv:: The floors were kept clean and the room had air conditionning. Birdies in the atrium Had a balcony to the atrium

Negativ:: -no complimentary meal ever. -boston pizza wasnt bad but very expensive -didnt like that the toilet had the door hit onto it and that the door would cut the counter and sink space in half. Nor that the second mirror looked ready to fall off with glue showing on top of fixture. -They served towels at the pools but were always out. We never got any exept a single towel each in our room. - Had to report a broken sauna to maintenance and they simply put up a sign not to use it. -Second sauna was full of teens even tho its forbidden to anyone under 17. -went in that sauna later and it also seemed broken (no heat, grimy) -the fake snow was very ugly, wich they had more real plants too (personnal opinion) -cold bath was off limits because of chlorine treatment and were not told when we could use. - Pool had closing hours!! 9 to 22h and always FULL of kids. Not their fault but hated that alot. -I don't like how you get basic white sheets as mattress cover because they always come off while moving in the bed and you wake up laying directly of the dirty matress and spill protection. -the glass shower was much MUCH smaller than advertised. -the paint and tapestry in the bathroom was already cracked and it started falling off as soon as steam touched it even tho the fan was on! -the shower had missing door parts. Made the handles wobbly and ready to fall off. We could clearly see the missing parts bare screws which were dirty and my GF got a scratch from it. -the shower drain was completely plugged with hair so we couldnt take a shower longer than a minute at a time else the bottom would overwflow. We almost didnt use it at all. -The Whirlpool bath tub had been cleaned but the jet holes were Grimy and discusting. -I tried the jets of the whirlpool and it mixed alot of grime and dirt in the water so we just didn't even have a bath at all and felt completely unsafe for the rest of our stay. -Told all this to receptionist as we left.

Positiv:: Room large in size. Wellness area. Restaurant connected to hotel with good breakfast and meals. Close to the University (if that is what you need). There is a good bus connection (takes 20 min) to the city center.

Negativ:: The bathrooms need to be renovated. Not only is the set up very unpractical, there are things which are either broken or about to break. In order to switch off and on the lights you need to find the switch for every single one of them. One day room service did not do my room (despite leaving already at 8:30 AM). Far from city center (if that's what you need). But there is a good bus connection (takes 20 min)

Positiv:: The price and location (near my daughter who is living nearby)

Negativ:: No breakfast offered at the hotel. The pizza place next door offered breakfast but we decided not to eat there. Rooms were clean but lacked accessible electrical plugs to charge our phones. The front desk was under-staffed. It took 20 minutes to check in and i just dropped off the key-cards and left because the line was so long at check-out.