Hotels in Rio Grande

Positiv:: My boyfriend and I stayed there the first night we got in to Puerto Ricobecause it looked nice, the price was right and it was close to the airport (we got in pretty late). It also happened to be pretty close to the beaches and restaurants etc. We enjoyed our stay. Marisol was a wonderful host and offered great communication and knowledge of the area. :)

Positiv:: Sauber und komfortabel und freundlich

Negativ:: Ich fällt nicht ein was ich nicht mag

Positiv:: Alles in diesem Hotel ist schön, Happy Hour!! Nur wenige Blocks entfernt vom Ocean Park Beach.

Negativ:: Das einzige, was mir nicht gefiel, waren die Parkgebühren ...

Positiv:: This hotel was clean and had a lot to offer for the price! Although not located on the beach it was only a 4 min walk and worth the scenic route!

Negativ:: The breakfast and the free happy hour made the trip!

Positiv:: Pool

Positiv:: The pool was great but unfortunately no access to jacuzzi at night. Within walking distance to a nice beach.

Negativ:: Service was extremely slow. Had to wait an hour for a tiny pizza at the pool area and it took us 45 mins to check out due to very slow service and not enough staff on a busy Sunday morning. Lastly, we ordered glasses to our room that never came and there was a dirty towel in the bathroom when we checked in.

Positiv:: Nice pool, though not for lap swimming. The jacuzzi was nice and hot, though it could use more jets. We enjoyed the Happy Hour with free beverages. The "free appetizers" are just taco chips and popcorn. The free breakfast is alright - get there early if you don't want to wait in a long line. Includes greek yogurt, fresh fruit, as well as hot foods. The hotel is a short walk from a beautiful beach, where the guest is supplied with free chairs and towels. Umbrellas may be available for those who arrive early. There are some great nearby restaurants, Metropol is one. "Old Town" is 6 miles away. Nice, but don't get stuck in all the gift shops unless you really enjoy that kind of thing.

Negativ:: The WiFi is useless. There is loud music playing often, which can be heard in any room, as all rooms surround an atrium.

Positiv:: I guess the Outback at this location was a plus.

Negativ:: Check in process. 2 workers working the front desk. One with her head down, another talking to another person on in maintenance. No feeling of being welcome at this property. Hotel room had cracked tile, mold and black spots in the tub in the bathroom. Also asked for a wine opener to enjoy a bottle of wine in our room. The bartender didn't have a wine opener!

Positiv:: The beds were great, clean and perfectly firm. Pool was very nice. We liked that they provided chairs and towels on the beach even though it wasn't beachfront. The free happy hour is a huge plus.

Negativ:: There was a good amount of mold on the tile in the tub- I like to take baths when in hotels because I don't have a tub at home, so this was kind of gross. It is very loud from people in the atrium area as well as the loud music they play in the pool. I still slept pretty well since the beds are far away from the door closest to the atrium. Overall good value for the money. I wish there were microwaves in the room since a grocery store is nearby.

Positiv:: Spa. Und Service

Negativ:: Bestellungen an der Strand-Cafeteria dauern zu lang und man bekommt immer das falsche

Positiv:: Friendly staff.

Negativ:: Nickle & Dimed. Pre-arranged amenaties, spa services and payment. All was lost somewhere between the concierge and front desk; so had to change plans and credit card.

Positiv:: Staff were very friendly and helpful. Facility was clean. Access to the ocean easy. Landscaping is mature and nice.

Negativ:: This resort is confused. It has high end and empty jewellery stores but a down market casino and resultant clientele. The hotel has only one pool which doesn't function as a central location. The hotel itself has no atmosphere. Feels very loud and downmarket inside. The prices for food etc are extortionate. The hotel is located literally alongside the airport runway, so planes take off all day and evening beside you. Deafening noise on the beach. The beach is sketchy, not cleaned each morning. Bed service is managed by guys in a truck which spews exhaust over you and adds more noise. The beach isn't big enough to need that. Clientele smoke and in in case smoke weed on the beach so it blows all over you. Other clientele - the casino types - drink heavily in the beach and get loud etc. then there are the cell phone junkies talking loudly about their dreary lives at the top of their voices. Time to zone the beach.

Positiv:: Friendly staff, great location.

Positiv:: Friendly staff, and clean comfortable rooms

Negativ:: At check in, I was told kitchen was open until 10pm. Upon arrival to the restaurant at 9:20pm, I was told the kitchen was closed.

Positiv:: Location

Negativ:: No extra parking for guest and they only had valet parking for an extra charge. Very small parking area.

Positiv:: Location; value; friendly staff; bar/restaurant; views; music/atmosphere; gardens; wifi;safe in the room and huge closet; air conditioning worked very well breakfast included; parking free and available; staff helped me check-in for flight and print boarding passes; airport nearby. Incredible bargain amongst expensive Isla Verde hotels with an excellent reasonably priced restaurant and bar with spectacular view

Negativ:: Bed against the side wall, so one of you must climb in and out of the bed; couldn't get much hot water in the shower

Positiv:: Die Lage war super

Negativ:: Keine Mikrowelle zur Verfügung

Positiv:: Beach area is beautiful There are plenty of pool options Lots of eating options on the grounds (all are pricey such as $25 for a burger, fries, and a Coke) Our room wasn't ready even though it was after 3:00pm, so we got a $50 hotel credit! Near an area with good food options like US chains, US fast food, Puerto Rican/Dominican foods, bakeries, pizza, and burgers.

Negativ:: It felt like overall they need to update the grounds They are charging you based on what the hotel used to be in it's glory days, not what it currently is. Mini fridge kept popping open/didn't cool drinks that well. You need to get to the pool area by 10:00 to get a bed or chair with un umbrella.

Positiv:: Nothing

Negativ:: Nothing

Negativ:: We didn't like the partying and the loud music

Positiv:: Love the accommodation,cleaning,staff was great Not family hotel,there's nothing for kids even teenager

Negativ:: It's very expensive,we pay $21.00 dollar just for a bottle of water and a banana smoothie by the pool

Positiv:: Ballroom, Restaurant Meat Market and La picolla Fontana, Lobby music, casino A/C of the room was good

Negativ:: Housekeeping staff were always talking on the corridors in the floor and with there cellphones on with loud music. Curtains of the room were broken Space of bathroom is too small and uncomfortable I tried to call from the room phone to housekeeping and nobody answer it. Floor of the room was not clean after housekepping The A/C of the lobby was too warm

Positiv:: Beautiful older resort close to Resturants

Negativ:: Way over priced. Payed 400 total for room for one night and had to pay 50$ to use the pool and beach area. I would never stay at this hotel again.

Positiv:: The front desk staff upon check-in was very welcoming, helpful and informative. I love that the physical integrity of the lobby has not been changed (yet). The entertainment (Calma Carmona) on Thursday night at the lounge was amazingly talented!

Negativ:: Hilton recently purchased the property and are in the process of a $60-million renovation project. The soft opening was February 5, 2017 -- two weeks prior to our stay. According to the staff we spoke with there are currently only 50 rooms completed and available for rental. This became obvious when the hammering and drilling started at 7:30AM! Sleeping-in while on vacation was impossible. The casino in the lobby has been removed! This use to be a huge draw and great source of entertainment. Evidently there is no plan to replace it. The non-authentic food by the pool was less than mediocre. Although there were only 50 rooms available for rental there weren't enough chairs by the main pool with the swim-up bar to accommodate the guests. What will happen when they are at full capacity? The construction dust near the second pool made it difficult to relax and breathe.

Positiv:: The central Areas inside the hotel were chic and clean.

Negativ:: The outside areas around the pool were not cared for. There was trash laying around that the staff would walk by... it rained part of the time we were there and instead of removing the chair cushons or even flipping them on their side they simply let the cushons gather rain water on them... when the rain stopped, they would simply throw the towels on the chairs over a puddle of water. The room was just okay. They charge ridiculous prices for everything!

Positiv:: Very comfortable and relaxing rooms . And there is plenty to do and very close to airport .

Positiv:: the booking was mixed up from the time of inception i had to call booking .com because el san jaun did not have my reservation the hotel checked us out of our room on august 2nd instead of august 3rd like reserved and the room rate was very high with a view of brick walls the pool was shut down from august 2-4 i'm notpleased with the whole experience

Positiv:: the atmosphere and the nightclub,