Hyatt Place Riverside Downtown

Terrible!

Positiv: Only good thing is the proximity to downtown. We were woken up at 6 a.m by a fire alarm they couldn't turn off for over 30 minutes on my boyfriend birthdat (reason for the stay). After leaving the room for the day and coming back at 6 p.m we noticed the house keepers never even came. When we called the front desk to let thme know the situation wasn't addressed nor did they offer a solution. Plus we paid 24 dollars a night for self parking. Terrible time and accommodations at the Hyatt. Such a shame we will not be returning to this hotel.

Food sucks here.

Positiv: The staff were really friendly.

Negativ: We ordered food from the restaurant downstairs and it was the most disgusting food hours can eat.

Very late room availability and refused to honor b

Positiv: The hotel was generally clean in common areas and the room itself. Not luxurious, but very functional.

Negativ: We booked 2 queen beds and unapologetically were told only a single King was a available. I would have booked a different hotel and skipped the Hyatt. I got barely an apology and had a very unpleasent night in a room not suitable for my family.