Hotels in São Paulo - in der Nähe von: Hospital das Clínicas Instituto do Coração

Positiv:: Fantastic location, excellent service.

Negativ:: Hotel has no pool

Positiv:: Best Service ever

Positiv:: Great location in the best part of town. The spa is absolutely superb.

Positiv:: bathroom, sanitary basin, shower, toiletries.

Negativ:: Room without view, roomlow ceiling

Positiv:: Lovely place and atmosphere

Negativ:: Quality of the massage at the spa

Positiv:: the best hotel i ever been in my life

Negativ:: Nothing at all

Positiv:: The ambiance and personal care was superb. This is the only place I will stay

Negativ:: simply nothing could have been better. This place is amazing!

Positiv:: The service and staff

Negativ:: Nothing

Positiv:: I travel everywhere (120 flights/year) and this is the best hotel I have ever been. Staff, rooms, attention to details, food, friendliness, location. Emiliano is an amazing hotel. I have been here twice and I will come back anytime I can.

Positiv:: Sehr gutes, aber teures Frühstück, sehr guter Empfang bei Ankunft. SPA: super Massage!

Negativ:: Hotel kommt ein wenig in die Jahre

Positiv:: Das Zimmer, die Freundlichkeit des Personals, die Ruhe, das tolle Frühstück, die Frühstücksterrasse, die Bar...........

Positiv:: I loved the staff. They’re caring and very friendly. I loved the location of the hotel. It is right smack in the middle of a lovely neighborhood, great for taking walks and shopping. The hotel itself is quiet and comfortable and very unassuming.

Positiv:: Love it...

Negativ:: I loved everything except when a manager told me I couldn’t take photos in the lobby bar. It’s a public bar and I am a blogger so that really bothered me. I travel to luxury destinations all over the world staying in the best hotels and as long as the photos are not being used for commercial use nobody should ever have a problem with it. His reasoning was to conceal identity of other guests but there were no other guests in the photo I’m not an idiot

Positiv:: I love this hotel, the staff is amazing and it is the best neighborhood.

Negativ:: They need to put more ‘Brigadeiros (Brazilian Sweet),’ in the room :)

Negativ:: Amateur staff that calls your room by mistake at 8a.m. to wake you up without your consent. A Brazilian hotel that wants to be a 5 star hotel but does not understand that a 5 star hotel is not only made by the quality of the pillows but is also made up of outstanding service which they don't have. Amateurs.

Negativ:: For a 5 stars hotels, surprisingly no option to make a booking with breakfast included despite the rate is about US$500 and up per night, and if you wish to have breakfast in the hotel it costs around US$34 !!?? Second thing we didn't like, if you go to the bar of the hotel and there is live music, then there will be charged of R$60/person as artistic fee, so half of our invoice was this fee !!!?? Then you go to the room, and you'll not find tooth brush nor hair comb, which are essential amenities!! Although you can ask it from house keeping, we asked 2 tooth brush and we got one and hair comb was not available. In the room there is nespresso machine, however it's not complementary, charge on each coffee capsule R$11 + service 15% !!!!??? So in total it's over priced hotel and should be much much better in return of what's been paid

Positiv:: Wunderschönes und gut gelegenes Hotel. Tolles Design, guter Komfort und nettes Personal. Das dazugehörige Restaurant im Erdgeschoss sowie die Bar sind sehr stylisch eingerichtet, mit feinem Essen und sehr empfehlenswert.

Negativ:: Nichts.

Positiv:: This hotel is in a nice residential neighbourhood (but not very close to the main visitor attractions). The rooms are a good size, the gym and spa are excellent

Negativ:: The service is a bit shambolic, the swimming pool is tiny, the food in the Jazz bar is poor (the jazz is good). Breakfast is a bit disappointing for a 5* hotel, The (virtually new) decor is intended to look like it is from the 1950s but to my eyes just looked gloomy and old fashioned. It's expensive for what you get.

Positiv:: Chic and calm oasis. Great food

Positiv:: I really enjoy the stay! From the facility to friendly staff to every single details in the room! Job well done! Fasano!

Negativ:: I like everything about it!

Positiv:: I thought the staff was incredibly friendly and super people who wanted to exceed my expectations!

Negativ:: I thought the value for how much I paid was extremely poor. The Fasano is incredible cheap insofar that they do not give the customer the value of what they paid in amentities and courtesies. I find it irresponsible that I should have pay for coffee pods in my room, for breakfast and for any little thing that they can catch you on. That shows me that they are unwilling to open their hand as much as I did when I paid an exboritant price to stay here. It’s unfortunate and to tell you the truth I will dissuade others from staying here because of that.

Positiv:: This was a birthday present and the experience of staying here was incredible.. Thanks

Positiv:: Das personal war meist freundlich und hilfsbereit

Negativ:: Die englischkenntnisse liessen teilweise zu wünschen übrig. So kam es auch zu Missverständnissen. Wenigstens das room-Service-Personal sollte englisch können, bzw wieso wird mir ein Mojito serviert und berechnet, wenn ich eigentlich nur einen Burger bestellte? Das frühstück war ausreichend, hätte aber auch etwas liebevoller und abwechslungsreicher sein können. Es war nicht möglich mit unserem zimmerschlüssel auf andere Etagen zu fahren um z.B. freunde zu besuchen

Positiv:: Walking distance from paulista avenue

Negativ:: Noisy, heard my neighbours and walkie talkies constantly

Positiv:: Frühstück war ok;

Negativ:: Zimmer doch eher klein;

Positiv:: English speaking staff, very helpful, late check out with no problems, great location.

Positiv:: Location

Negativ:: Slow service at Testaurant good location

Positiv:: Großes Zimmer + kleine Kochecke. Komfortable Betten. War alles okay.

Negativ:: Die Gegend hat mir nicht gut gefallen. Couch etwas billig...man konnte das Gestell fühlen. Etwas unbequem. Klimaanlage etwas zu laut.

Positiv:: the check in desk staff was amazing. Really friendly staff and their comprehension of the English language.

Positiv:: Swimming pool! Incredibly large and nice area (but no shower at/near the pool). Gym is fine too. Breakfast is how we like it in Brazil: great variety with real eggs, fruit, whole grain bread, yoghurts, good coffee etc.

Negativ:: 1. The breakfast tables and chairs were very dirty. Greasy chairs and tables, unclean knifes and forks, re-used paper placemats etc. Tip: when you have so many staff walking around in the breakfast area, how about you let them clean the tables and chairs once in a while - and replace the paper placemats after a guest leaves. 2. Fine rooms, although the beds are too short for us tall northern Europeans - and the feet dangling outside of the bed is not really comfortable. Tip: make sure you have a few beds with longer mattresses available for tall guests! Furthermore: noisy! Both the AC and the street (many bars with outside terraces) noise (although we were on a high floor) was intense.

Negativ:: Service at check in and check out was incredibly slow. The room, despite being non-smoking, smelled a lot like cigarette smoke. The elevators and common areas looked very dated. Bathroom in the room didn’t feel very clean— seemed there was a bit of mold in places.

Positiv:: The room was spacious. The television turns to face the bedroom or the office area, the wi fi was very good.

Negativ:: When I ordered a glass of wine through room service I was not given options or prices. When I asked, I realized that I was being sold the most (absurdly) expensive option and felt manipulated.

Negativ:: The table paper ckoth at breakfast were used.

Positiv:: Location, service, room service, staff

Negativ:: Suggest to improve cleaning

Positiv:: Tolle Lage direkt in einer Shopping Zone mit tollen Geschaeften. Sehr modern und neues Hotel, sehr gepflegtes Ambiente, sehr schoene Zimmer

Negativ:: Fruehstueck haette reichhaltiger sein koennen, keine brasilianischen Spezialitaeten wie Tapioca wurden angeboten.

Positiv:: Perfect location

Negativ:: I booked for someone else taking a business trip. I had issues with the payment and the staff. We were double charged some of the expenses and I am still trying to get reimburse for these.

Positiv:: bed was extremely comfortable as was the bedding linens. liked the space too - roomy enough to do my yoga practice every morning. which was terrific. shower was very good - hot water and water pressure.

Positiv:: The location of this hotel is probably its most appealing feature as it is situated by many shops and restaurants. The lobby has been recently redone and has a pleasant, very modern look to it. The staff is generally very pleasant and efficient.

Negativ:: I stay at this hotel very often, but this time I was a little bit let down by how cold my room was (during the winter) and the fact that there was no possibility of making it warmer (other than bringing me extra covers). The fitness area is in need of a revamp. Furthermore, the laundry service was rather slow, I had to call twice for my clothes to be found and delivered late (this is the second time this happens to me this year at this hotel).

Positiv:: the localization

Positiv:: Perfect location, lots of shops and restaurants nearby. Friendly and helpful staff.

Negativ:: the hair dryer wasn't good

Positiv:: overall it was great!

Negativ:: The cleanness of the room, it was a bit dusty on the floor, next to the bed, inside of the wardrobe and on top of the table.

Positiv:: The room was comfortable, staff was available and nice

Negativ:: The cleanliness was average could have been better. Toilets needs deep cleaning. And shower heads has to be mainted.

Positiv:: The staff breakfast

Negativ:: Achei os ameties fracos

Positiv:: Tolles Frühstück und Lage Super Betten

Negativ:: Nichts

Positiv:: The room was huge and had everything we needed! The bed was comfy and they even provide guests with a kettle, which is very handy. The hotel has a pool and a fitness room, which I did not use, but seemed nice. Upon arrival, we noticed the air conditioning was not working, so we got moved to another room quickly. Staff was nice and the location is excellent, very close to the Paulista Avenue and Oscar Freire Street.

Negativ:: The only thing I did not like was that every night before 6 am the fire alarm went off, which was very disturbing. Hope they can fix this.

Positiv:: Everything was awesome

Negativ:: Nothing

Positiv:: Die Lage und die Frundlichkeit des Personales.

Negativ:: Die sanitären Anlagen Waren nicht in Ordnung, die Wasserhähne haben stänfig getropft.

Positiv:: Great breakfast with lots of options.

Negativ:: Checkout was extremely slow. They said someone would slip an express checkout form under my door but it never happened. I almost missed my flight as a result.

Positiv:: Fruits are good

Negativ:: Too few choices

Positiv:: full service was excellent. wifi was fantastic. rooms very clean. bathroom very clean and nice but the toilet itself was small like a kiddies one. Apart from that wonderful stay

Negativ:: toilet as too small specially if your not skinny. Breakfast had a lot of pork which was a put off. Also toaster where being used to toast meat so not good for vegans

Positiv:: Great staff.

Negativ:: Tv system was poor - only 2 English channels and one (CNN) was unwatchable due to poor reception. Complaints yielded no fix over 3 days Gym needs to be expanded. Only room for 3 people at a time

Positiv:: Location was best and the breakfast is full of options.

Negativ:: The restaurant service within the hotel is missing.

Positiv:: Good bed

Negativ:: Cancelled reservation inappropriately and without notice. Facilities somewhat dilapidated.