Hotels in Jardim Paulista - São Paulo

Positiv:: Excellent facilities and excpeptional staff.

Negativ:: It is after all overpriced.

Positiv:: Amazing hotel. Sound proof rooms and very comfortable stay. Staff literally could not be any better. I work for customer support, and I can say that I am amazed how good the service was along with the rooms and gym designs, food, language skills, security and after services. Frequently, they will surprise you with complimentary food and beverages. If you need anything, just ask for it, they provide your unexpected need, and treat you like a family member. Above all that, they provided me with birthday gift, cake and an upgrade, and support with my next trip!! Thank you hotel unique.

Negativ:: This section should be taken out for this hotel.

Positiv:: roof top, restaurant

Negativ:: early check in fee .. ridiculous

Negativ:: Air conditioning didn’t work properly.

Positiv:: Geniales Design Hotel an guter Lage. Wir hatten ein riesiges und toll eingerichtetes Zimmer, das äusserst komfortabel war. Sehr nettes Personal, sie brachten verschiedene Überraschungen für unsere Kinder und waren sehr hilfsbereit. Genialer Rooftop-Pool mit Bar. Leckeres Frühstück.

Negativ:: Schönes Restaurant in der obersten Etage, doch das Essen war nicht überragend.

Positiv:: Das Personal war sehr freundlich!

Negativ:: Leider zu kurz

Positiv:: To us, Unique is among the best hotels in the World.

Positiv:: Extremely well kept facilities. The attention to detail is phenomenal. Staff were extremely caring and attentive. It made our stay memorable beyond our expectations.

Negativ:: The Skye Restaurant menu was pretty bizarre. It had a ton of options, but all pretty “out there” and showy dishes. They would benefit from some more standard fare.

Positiv:: Amazing amenities, cleanliness and friendly and helpful staff that went above and beyond to make us feel welcomed!

Negativ:: Nothing!

Positiv:: Design and the calm atmosphere.

Negativ:: As most Brazilian buildings, there are some Maintanance needed. Lounge chairs at the “reading room” were dated.

Positiv:: Pool Rooms Restaurant

Negativ:: Location

Positiv:: The sky launge The staff was so friendly

Negativ:: Everything was perfect

Positiv:: Dies war mein 6. Aufenthalt im Renaissance Hotel. Der Service ist einwandfrei, die Zimmer sind luxuriös, und ich habe das Gefühl, willkommen zu sein. Vielen Dank, dass Sie meinen Aufenthalt zu etwas ganz Besonderem gemacht haben.

Negativ:: Alles war großartig!

Positiv:: Wunderbares Hotel. Der Fitnessraum ist hervorragend. Das Personal ist sehr freundlich. Die Zimmer sind groß für ein Stadthotel. Das Frühstück ist reichhaltig. Die Lage ist zwischen Paulista und Oscjar Freire im Jardins. Keine Beschwerden!

Negativ:: Der Pool ist recht klein, es ist in der Stadt.

Positiv:: almost everything

Negativ:: I had to pay for the wifi!!!!

Positiv:: Hotel liegt sehr zentral.

Positiv:: Das ganze Team war top, professionel und sehr freundlich und hilfsbereit. Guter Hotel Fahr Service

Negativ:: nichts

Positiv:: It was a standard service i will wont be staying there again

Negativ:: Staff was awfull. And was all round experience. Front desk wasnt helpful at all. Bar staff walked by 3 times before i could catch eye contact with someone and they werent busy. Talking amoung eachoher

Positiv:: The location is excellent and the staff were friendly. It's really worth paying the extra £10 or whatever for lounge access - breakfast and evening drinks were great!

Negativ:: The rooms are not cheap and, for the price, things are a little 'tired' compared to an equivalently-priced hotel in Asia or North America. The lounge is excellent with the exception of the computers, which are slow (if they work at all). There are more reasonably priced places in the same area, but it is still a great hotel, so if you want a bit more luxury/a few more facilities and are prepared to pay for it, this could be your place!

Positiv:: Location

Negativ:: The service at the 23rd club floor ends to early. It is not worth it to Upgrade the room, not good value for the higher cost.

Positiv:: Service , staff , Gym , lounge

Negativ:: Everything was stellar

Negativ:: We had booked from sunday 28 because we had an early arrival on monday 29 and they did NOT HAVE rooms available for us.

Positiv:: Loved everything. Very special

Negativ:: Nothing

Positiv:: Loved the location, the views and the gym.

Positiv:: Great location, great staff, nice room

Negativ:: If you are an extremely sensitive sleeper you might hear city noise at night

Positiv:: Top quality hotel with top quality service

Negativ:: Nothing

Positiv:: Das Zimmer, die Freundlichkeit des Personals, die Ruhe, das tolle Frühstück, die Frühstücksterrasse, die Bar...........

Positiv:: I loved the staff. They’re caring and very friendly. I loved the location of the hotel. It is right smack in the middle of a lovely neighborhood, great for taking walks and shopping. The hotel itself is quiet and comfortable and very unassuming.

Positiv:: Love it...

Negativ:: I loved everything except when a manager told me I couldn’t take photos in the lobby bar. It’s a public bar and I am a blogger so that really bothered me. I travel to luxury destinations all over the world staying in the best hotels and as long as the photos are not being used for commercial use nobody should ever have a problem with it. His reasoning was to conceal identity of other guests but there were no other guests in the photo I’m not an idiot

Positiv:: I love this hotel, the staff is amazing and it is the best neighborhood.

Negativ:: They need to put more ‘Brigadeiros (Brazilian Sweet),’ in the room :)

Negativ:: Amateur staff that calls your room by mistake at 8a.m. to wake you up without your consent. A Brazilian hotel that wants to be a 5 star hotel but does not understand that a 5 star hotel is not only made by the quality of the pillows but is also made up of outstanding service which they don't have. Amateurs.

Negativ:: For a 5 stars hotels, surprisingly no option to make a booking with breakfast included despite the rate is about US$500 and up per night, and if you wish to have breakfast in the hotel it costs around US$34 !!?? Second thing we didn't like, if you go to the bar of the hotel and there is live music, then there will be charged of R$60/person as artistic fee, so half of our invoice was this fee !!!?? Then you go to the room, and you'll not find tooth brush nor hair comb, which are essential amenities!! Although you can ask it from house keeping, we asked 2 tooth brush and we got one and hair comb was not available. In the room there is nespresso machine, however it's not complementary, charge on each coffee capsule R$11 + service 15% !!!!??? So in total it's over priced hotel and should be much much better in return of what's been paid

Positiv:: Wunderschönes und gut gelegenes Hotel. Tolles Design, guter Komfort und nettes Personal. Das dazugehörige Restaurant im Erdgeschoss sowie die Bar sind sehr stylisch eingerichtet, mit feinem Essen und sehr empfehlenswert.

Negativ:: Nichts.

Positiv:: This hotel is in a nice residential neighbourhood (but not very close to the main visitor attractions). The rooms are a good size, the gym and spa are excellent

Negativ:: The service is a bit shambolic, the swimming pool is tiny, the food in the Jazz bar is poor (the jazz is good). Breakfast is a bit disappointing for a 5* hotel, The (virtually new) decor is intended to look like it is from the 1950s but to my eyes just looked gloomy and old fashioned. It's expensive for what you get.

Positiv:: Chic and calm oasis. Great food

Positiv:: I really enjoy the stay! From the facility to friendly staff to every single details in the room! Job well done! Fasano!

Negativ:: I like everything about it!

Positiv:: I thought the staff was incredibly friendly and super people who wanted to exceed my expectations!

Negativ:: I thought the value for how much I paid was extremely poor. The Fasano is incredible cheap insofar that they do not give the customer the value of what they paid in amentities and courtesies. I find it irresponsible that I should have pay for coffee pods in my room, for breakfast and for any little thing that they can catch you on. That shows me that they are unwilling to open their hand as much as I did when I paid an exboritant price to stay here. It’s unfortunate and to tell you the truth I will dissuade others from staying here because of that.

Positiv:: This was a birthday present and the experience of staying here was incredible.. Thanks

Positiv:: the brakfast was absolutely delicious

Positiv:: Lage ist perfekt

Negativ:: Umbauarbeiten

Positiv:: Very welcoming and helpful staff. Excellent location.

Negativ:: The breakfast had rather limited options.

Positiv:: I liked the room . Big and spacious

Negativ:: During breakfast, there was a staff member from the kitchen taking food and putting it in small plastic bags, I guess for other staff members. Because restaurant is in renovations, we were having breakfast by the pool and she kept on coming back and filling dozens of plastic bags. Customers could not enjoy the area where she would take food because she would stay there for 20 min at a time and she wouldn’t move even though customers wanted to serve themselves. It’s ok if they eat the buffet food but wait until customers breakfast is over!!! Also hotel doesn’t have any international newspapers. Only one local one! Others hotels in the area use this app called Pressreader where you can read magazines and newspapers from all over the world but not this hotel... which is a pity. Would probably book another hotel next time

Positiv:: Room has kitchen staff and clean. Hotel is located at a good district.

Negativ:: Staff is rude and unhappy all the time. Wi-fi connection is too slow. Breakfast was very very poor.

Positiv:: The staff was great, location perfect. I would go again.

Negativ:: Breakfast was okay, not great. The juices were disappointing and the rest was okay. The gym was a bit basic. Only cardio machines.

Positiv:: Spacious rooms with comfy bed Lots of English channels Good WiFi Good breakfast Swimming pool with sun beds, exposed to sun A lot of great restaurants less than 5 minutes walk

Positiv:: The staff

Negativ:: The room size, the smell in the corredor.

Positiv:: location and breakfast

Negativ:: No guest allowed in

Positiv:: The location and so quiet. Matress was firm with no indents and sheets were smooth and clean.

Negativ:: There's no electrical outlet near the bed. No coffeemaker in room. Staff didn't explain room card is needed to operate elevator and electricity in the room.

Positiv:: Great location. Surely, one of the best clean hotes i've ever stayed. I really enjoyed the accomodation.

Positiv:: I LOVED everything at this hotel! The staff is amazing, extremely helpful and understanding, they were always smiling and had a wonderful attitude towards people like me - that speak little or no Portuguese.

Negativ:: The only thing I didn't like is the swimming pool - I am not sure why it was always SUPE COLD for me.

Positiv:: Location

Negativ:: The towels very bad and old

Positiv:: The breakfast was excellent.

Negativ:: It is already okay.

Positiv:: Luxury double room is massive and the bed is super comfy. Amazing pool , gym and sauna area on the top floor. Breakfast was awesome.

Negativ:: The breakfast staff should definitely improve their customer's service skills.

Positiv:: service in reatrauant is very good

Positiv:: The size of the room The good bed

Negativ:: Old forniture specially The chaves. Problem with my wife sleep cloths. Check with reception and manager details about what hapoened.

Positiv:: Awesome breakfast

Positiv:: Das Personal war sehr freundlich und die Betten perfekt.

Negativ:: Das Zimmer war ein wenig verwohnt und dunkel.

Positiv:: The staff. The breakfast!

Negativ:: Lobby not so comfortable.

Positiv:: Very comfortable accomodations, clean and very well located in a safe place near Av. Paulista

Negativ:: Hotel restaurant is too dark, quiet and formal. If you want to look at other people in a more fun environment after a day of heavy work you will probably not stay at it.

Positiv:: The room was comfortable, staff was available and nice

Negativ:: The cleanliness was average could have been better. Toilets needs deep cleaning. And shower heads has to be mainted.

Positiv:: The staff breakfast

Negativ:: Achei os ameties fracos

Positiv:: Tolles Frühstück und Lage Super Betten

Negativ:: Nichts

Positiv:: The room was huge and had everything we needed! The bed was comfy and they even provide guests with a kettle, which is very handy. The hotel has a pool and a fitness room, which I did not use, but seemed nice. Upon arrival, we noticed the air conditioning was not working, so we got moved to another room quickly. Staff was nice and the location is excellent, very close to the Paulista Avenue and Oscar Freire Street.

Negativ:: The only thing I did not like was that every night before 6 am the fire alarm went off, which was very disturbing. Hope they can fix this.

Positiv:: Everything was awesome

Negativ:: Nothing

Positiv:: Die Lage und die Frundlichkeit des Personales.

Negativ:: Die sanitären Anlagen Waren nicht in Ordnung, die Wasserhähne haben stänfig getropft.

Positiv:: Location, Breakfast

Negativ:: Pool - unfortunately only indoor pool on 1st floor, no rooftop pool

Positiv:: Great breakfast with lots of options.

Negativ:: Checkout was extremely slow. They said someone would slip an express checkout form under my door but it never happened. I almost missed my flight as a result.

Positiv:: full service was excellent. wifi was fantastic. rooms very clean. bathroom very clean and nice but the toilet itself was small like a kiddies one. Apart from that wonderful stay

Negativ:: toilet as too small specially if your not skinny. Breakfast had a lot of pork which was a put off. Also toaster where being used to toast meat so not good for vegans

Positiv:: Great staff.

Negativ:: Tv system was poor - only 2 English channels and one (CNN) was unwatchable due to poor reception. Complaints yielded no fix over 3 days Gym needs to be expanded. Only room for 3 people at a time

Positiv:: Location was best and the breakfast is full of options.

Negativ:: The restaurant service within the hotel is missing.

Positiv:: Good bed

Negativ:: Cancelled reservation inappropriately and without notice. Facilities somewhat dilapidated.