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Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints! Pool is smallish since it is in the city.
This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special. Everything was great!
location and nice staff
I’ve been many times in this Hotel. the staff is very educated and proactive. They speak good English
room furniture very confortabel situation of hotel computers in front of elevators is unconfortable
nice and safe areal, mange restaurats around, and walking distance to main street Paulista
Excellent location, just a few blocks away from the Museum of Art, Sunday flea market, the Trianon Park and the famous Paulista Avenue Breakfast was not included as it usualy is in Brazil. The cost is R$ 28.00 which I consider too overpriced
Location Bar facilities very limited
Good location hotel, nearby museum of modern art (10 min. walk) and exclusive shopping areas (10 min. walk). 7 minutes walk to metro. Safe location also.
Very good stay. Very helpful staff, good value, great location, nice room + bathroom facilities. Only restriction was the swimming pool being closed for repair. But guess that's a must. After all, that was a worthwhile stay.
Location, room and Staff! internet connection should improve. Also a Business would be a Plus!
Best possible location two blocks from Paulista and the MASP metro stop. You need to be near a Metro in SP because taxis could get caught in traffic jams. Everything about his property is first rate--a true 4 star. Also, a spectacular breakfast space. There is nothing to dislike. It's the best possible place to stay in SP--and the price is right!
Hilfsbereites, freundliches Personal, guter Service und ausgezeichnetes Frühstück. Lage ist ruhig und doch sehr zentral. Die Wasserrohre geben morgens Klopfgeräusche von sich, das dürfte mit dem Wasserdruck zusammen hängen. Die Türen fallen sehr laut ins Schloss, ist in der Nacht für manche eventuell nicht angenehm.
Wonderful location close to shops on Oscar Freire and restaurants like Figuera. They could not accomodate us for an early check-in despite requesting this in advance. The bell hops we excellent for storing our bags and bringing them up to the room. We did not make it to breakfast before it was over but did appreciate the free drink in the hotel bar.
Very nice and helpful staff. Excellent location. Good and fast internet for no extra charge. The look of the corridors was a bit dated, some of the furniture in the room a bit worn - this did not cause any problems but influences the general impression of the hotel.
Location of the hotel was convenient. Work out facilities were better than expected. Would have been nice if front desk could have excahnged currencies. The breakfast buffet was not appealing.
nice, location, nice room
The porters were more helpful and friendly than the reception staff. The elevator.
Excelent breakfast and location Bedroom a little small
Location. Location. Location. The internet service hardly worked, even after several extended phone calls with a 3rd party provider. Also, I was promised (according to Booking.com) to be given a double bed room, but in fact I got a twin bed. Double ben was substantially more expensive and not even available. I was also asked to pay for all 13 nights upon arrival, which made me very subspicious. I decided to only pay for one night. I left the hotel after the first night.
location, close to clinicas metro station, many buses on av.reboucas, near to paulista, near to pinheiros lock on door - doors need to be slamed when exiting to be able to close
Staff were helpful. Location is excellent. Pool lovely, but no shade, no umbrellas.
lovely up-market urbane residential quarter, well located for visiting sao paulo. staff friendly and helpful; no
the location is perfect. in the center of the city. the staff was very friendly and helpfull use of internet was expensive