Hotel President Sarajevo

Nothing

There were a night club beside the hotel, and the music was so loud and was annoying at night couldn’t sleep at all, i have asked the reception to change my room they said there are no more room left all are fully booked although i can see availability through booking.com, and other website, the reception not professional at all, they didn’t speak politely and not helpful. To make it worst they switch off the AC at night because they said the room temperature is 24c and you don’t need the ac , however i told them i cant open the window because of annoying music from the night club, However the next two days didn’t change my room they still said there are no room. For two days couldn’t sleep. And its seem they didn’t live in 2019 the parking door is not opening automatically the gust has to ring the bell and wait for ever to open it , personally every time i have to go to reception by myself and ask them please open the parking.. I don’t how they got 4 Star. I-am from Dubai , and if you are from Middle East or GCC countries you will find their behavior against you not that good speaking honestly they are racist. I will not ever recommend this hotel to my family and friends, personally i will publish their actions to the gcc social media pioneer of their un professional actions against us. I am disappointed, the way they deal with me, Bosnia is nice and great country for tourism , i love Bosnian people, Everything i have done in Bosnia was perfect except this hotel. For sure i will come to bosnia many times but not in this hotel.