Hôtel des Tonneliers - Cruche d'Or

Absolut ideale Lage im Zentrum, Zimmer relativ neu renoviert

Wir haben ein Zimmer mit 2 Einzelbetten gebucht und ein relativ kleines franz. Doppelbett erhalten. Da scheint es mit der Buchungsauswahl nicht zu funktionieren.

the position: just right in the down town, the street behind the cathedral.furthermore, we reserved the htl, several months before. that's why we payed a very good price.

I think they are not serious people! I explain: they gave us a single room, which pretended to be a double! at the 4th floor, without lift. the radiator didn't work (it's the end of november! freezing temperatures), but there was a little electric heating! the bed was a "piece" and half and it smelled of smoking! we're really non smokers! Everything didn't surprised us at all, because, a few days earlier the reception of the htl called me and asked if we reconfirmed the room. when I answered our intention to go there, the woman stressed that we hadn't to forget that the amount payed was a "very" special price!. Please, I ask booking.com to control the reliability of htls!

The location is superb, near the cathedral and lots of nice restaurants and shopping. Price was reasonable for what it was.

Hotel is noisy, the front door squeaks and slams loudlyevery time someone enters or leaves. Noise leakage from other rooms. One of the staff brings a dog to work with them which one night barked and howled in the corridor until midnight. Rooms are badly designed with very little clothes storage space and no towel rail.

nice location, clean rooms

no parking

Friendliness of staff and excellent restaurant or dinner.

Noisy location rather poor breakfast