Four Seasons Hotel Sydney

Positiv: The front desk staff sent us a complimentary bottle of champagne to put room because we were celebrating our honeymoon. They even included a very nice personalive card, too!

Great business or special occasion hotel

Positiv: Beautiful room, comfortable bed, great fitness center. Location was exactly what I wanted and needed for a couple of days in Sydney...close to everything! Felt safe, and was treated wonderfully by all staff.

Negativ: I REALLY have an issue with the use of so many plastic water bottles. It is nice to have them in the room for many, I know...and to have them to carry around, as well. But...in the gym? C'mon. Use a filtered water system, or at least have one available so that when you run out of your own water, you can refill it without having to use yet another plastic water bottle. For the cost of the bottles and the disposal, reusable ones could probably be provided to every guest.

Overzealous reception staff

Positiv: Room very clean and comfortable

Negativ: My second reception experience - arrived early and room not ready. Very helpful chap checked me in, checking photo ID and giving me spa key so I could freshen up after long flight. Promised a text when room ready and promised this would be within 2 hours. Returned from run to see if room ready having not received text in spite of two and a half hours having elapsed. Female receptionist insisting in seeing ID again which seemed utterly superfluous to requirements. When asked why I hadn't received a text she said that the "room has just this moment become ready". Amazing coincidence. ended up being late for an appointment because she was so reluctant to relinquish the key without me having to go and find my photo ID even though it was obvious I had already checked in and knew all the details.

Positiv: Extra attention.

Negativ: They need to replace the little ottoman in the room with a 2nd chair. The king size pillows are too long and too heavy.

Great stay, highly recommended.

Positiv: Friendly and helpful staff. Great location, 10 minute walk to the opera house. You can see the harbour bridge from the hotel street. They have FREE money exchange (US dollar to AD dollar). Super convenient.

Once in a lifetime

Positiv: I've been coming to Sydney my whole life, and always wanted to stay somewhere with a harbour view. (Family lives way out of town.) This was the ultimate harbour experience, waking up to the sunrise over the Sydney Opera House is something I will never forget. Spent more time in a hotel room than in any other, just watching the view. Staff were friendly and very accommodating without being either sycophantic or condascending, top job all round.